I like the automation feature for getting references in Access PeopleHR. It's convenient to just look at the timeline and know everything's covered. The way it provides an instantaneous snapshot without having to go through each reference individually is really helpful. Review collected by and hosted on G2.com.

I definitely find the data side of Access PeopleHR challenging. You have to manually transfer information from where you get the references to the employee database. It's just an ETL process, and automating this would make the workload so much easier. Also, the system doesn't integrate with other job boards besides Indeed, which is a limitation for an applicant tracking system. Review collected by and hosted on G2.com.

User-Friendly & Accessible

We use the platform on a daily basis and find the interface is widely regarded as intuitive and straightforward, making it easy for even non-technical staff to use. This simplicity helps minimize the learning curve for both HR teams and employees. The employee self-service portal, along with the mobile app, empowers staff to handle their own information, such as submitting leave requests and accessing payslips, without needing to involve HR every time. Easy to set up and implement and the support team was always there if we needed help. Integrates seamlessly with our payroll provider Review collected by and hosted on G2.com.

The reporting module can occasionally feel a bit unintuitive, but in most cases, this is more due to user error than any issue with the platform itself. Review collected by and hosted on G2.com.

Being able to add automations through Ripples.

Ownership of processes, systems, titles, being able to tailor them to the charities process. Review collected by and hosted on G2.com.

Bugs in the system that affect leave hours are having a huge impact. Since this is a new system we’ve rolled out, the issues have created a lot of distrust, with staff questioning whether their leave balances are correct. It’s also adding to our workload because we now have to double-check everything.

The TOIL system is also causing a lot of frustration within our organisation. Why can’t TOIL be accrued by the employee and then, once approved, automatically increase their TOIL hours?

Also, the error message on the logbook page… can this be updated to something other than 'No Logbook found' maybe 'select a logbook?' Review collected by and hosted on G2.com.

I like having all HR information and processes in one central system with Access PeopleHR, which improves consistency and efficiency. I find the badges feature particularly helpful as it allows me to recognise the achievements of others in a clear and visible way. This is especially useful for 1-1 appraisals. The platform was straightforward to set up, and the availability of high-quality online support materials makes ongoing use and troubleshooting easy. Overall, we are very pleased with Access PeopleHR and its ability to reduce reliance on spreadsheets and paper records, streamline on boarding processes, and enhance visibility for absence management. Review collected by and hosted on G2.com.

Nothing. Review collected by and hosted on G2.com.

I like that Access PeopleHR offers both a web and app version. The app is particularly useful because it allows me to submit expenses when I'm on the go and check if I've booked holidays when I'm thinking about my time off, which isn't usually when I'm sitting at my work computer. Review collected by and hosted on G2.com.

It's really difficult to find things in the app, and the UI is very unintuative when creating expenses. I wish there were clearer areas for 'expenses' and a redesigned form that gives more information on what to add. Review collected by and hosted on G2.com.

The system is fairly straightforward, making it easy for staff to understand and navigate. Review collected by and hosted on G2.com.

A new process was introduced on 1 December 2025, requiring users to raise cases only from within the App. However, this raises concerns about what to do if the system is down. The suggested alternative is to call the provided number, but that number is not valid. Additionally, their website at https://status.peoplehr.com/ claims there are no issues, even though there is a Cloudflare problem affecting access.

I have also repeatedly requested, along with many others, that the default view under tasks should show only open tasks. This feedback has been ignored, and I am forced to manually select the option to hide completed tasks every single time. It is frustrating to have to see all my closed tasks from years ago when I only want to focus on what is currently open.

There are many many items suggested for improvement on their site but nothing seems to be forthcoming Review collected by and hosted on G2.com.

I enjoy using Access PeopleHR for its easy storage of employee data all in one place. I also really like being able to track employee engagement, which helps us understand what people like about our company and decide on what to do more. This capability allows us to innovate new ideas. The initial setup was very simple, and overall, it effectively serves as a human resources system. Review collected by and hosted on G2.com.

I find the notifications in Access PeopleHR need improvement. It would be helpful to receive an email when something needs to be done or to have a checklist for new starts. Review collected by and hosted on G2.com.

I like how Access PeopleHR streamlines processes and makes access easy. Document keeping works well for us. It's our main HRIS for the organization, and everybody uses Access PeopleHR. The initial setup was easy too. Review collected by and hosted on G2.com.

Having more options and flexibility like their competitors (Workday / Oracle). For example, the feedback system could be improved, especially in relation to performance reviews. There could be a better option on how to use the feedback option more flexibly. Review collected by and hosted on G2.com.

We find it very easy to navigate. It speeds up our quoting time substantially by knowing where to find our requirements. We can also track our orders with the clean dashboard. Review collected by and hosted on G2.com.

Not much! Sometimes the system can crash but we are helped out by the support team! Review collected by and hosted on G2.com.

I really appreciate the ease of use of Access PeopleHR. It's got a simple but clear visual that makes it easy to navigate. The wizards help me find important information without hassle. I also like the clear report building and data collation, which save me time and allow me to access the data I need in just a few clicks. Review collected by and hosted on G2.com.

Customer service, getting to speak to someone technical, help with training on the system, having a contact person / account manager Review collected by and hosted on G2.com.