Lizzie R.
LR
Lizzie R.
Head of HR and Recruitment
Mid-Market (51-1000 emp.)
"Streamlined Employee Management with Some Learning Hurdles"
4/5
What do you like best about Access PeopleHR?

I really like the reporting and automatic notifications from Access PeopleHR. Being able to tailor reports to audit our records means we are not relying on humans to go through every file, saving a lot of time and making things very easy. The initial setup was also very easy, which was a plus. Review collected by and hosted on G2.com.

What do you dislike about Access PeopleHR?

The timesheet section, I don't know how to use this efficiently and seems that we have to pay for anyone to show us how to use the functionality. It would be helpful to have some videos or clearer guidance on how to pull and manipulate reports. Review collected by and hosted on G2.com.

Response from Taryn Schutzler of Access PeopleHR

Thanks for your feedback, Lizzie. It’s great to hear that PeopleHR is making things easier across your organisation, especially when it comes to reporting. Turning what used to be manual work into something you can do at the push of a button is exactly the kind of impact we aim for.

We’re also really pleased the setup was smooth and that the system is easy for everyone to use, that makes a big difference to adoption across teams.

We appreciate your comments around learning new features and accessing demos. That’s really helpful insight, and we’ll continue looking at how we can make it easier to get the most out of the system without barriers.

You can follow upcoming updates via our PeopleHR roadmap hub link below.

See how Access PeopleHR improved
Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Easy, User-Friendly HR Admin That Makes MI Reporting a Breeze"
4/5
What do you like best about Access PeopleHR?

Its an easy system to use. Very user friendly. I find the HR Admin product really helpful in my role to create MI reports and they save each time so quick to refer back to. Review collected by and hosted on G2.com.

What do you dislike about Access PeopleHR?

I do feel like the support lacks which lets the company down. We never seem to be able to fix an issue we have quickly and you can only contact the helpdesk through one email. It seems quite outdated considering the size of the product and verses others in the market. Review collected by and hosted on G2.com.

Response from Taryn Schutzler of Access PeopleHR

Thanks for your feedback. It’s great to hear you’re finding PeopleHR easy to use and that it’s helping with MI reporting, having reports saved and easy to revisit can make a big difference day to day. It’s also good to know features like annual leave tracking and document storage are working well and saving you time compared to spreadsheets.

I’m sorry to hear about your experience with support and response times. I understand how frustrating that can be when you’re trying to resolve issues quickly, and your feedback here is really important.

You can also follow upcoming updates via our PeopleHR roadmap hub below.

See how Access PeopleHR improved
Andrew B.
AB
Andrew B.
Managing Director
Small-Business (50 or fewer emp.)
"Effortless HR Management with a Few Hiccups"
4.5/5
What do you like best about Access PeopleHR?

I like that Access PeopleHR is easy to use and accommodates multiple different hours and shift patterns. It's straightforward to change or update staff levels, and it's user-friendly for the staff to manage themselves. Accessing staff information, both individually and across the team, to see who has booked leave or is on sickness is very useful for planning. The initial setup was very easy and came with a step-by-step guide. Review collected by and hosted on G2.com.

What do you dislike about Access PeopleHR?

We've had a repeated issue with annual leave allocation between years not updating automatically. It didn't allow us to update full-time workers for the new annual leave allocation and therefore prevented staff from booking these either. Review collected by and hosted on G2.com.

Response from Taryn Schutzler of Access PeopleHR

Thanks for your feedback. It’s great to hear PeopleHR makes it easy to move between staff profiles and manage sickness and leave across your team. We appreciate your comments on annual leave calculations, which are helping shape ongoing improvements. You can follow upcoming updates via our PeopleHR roadmap hub.

See how Access PeopleHR improved
Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"User-Friendly HR Solution"
4.5/5
What do you like best about Access PeopleHR?

I appreciate Access PeopleHR for its user-friendly and easy-to-navigate interface, which is beneficial from both an employer and employee perspective. I also value its ability to act as a central place for storing all documents, whether under employees' profiles or within company documents. I find it helpful that Access PeopleHR allows the setup of automated emails or actions, known as ripples, which streamline processes like onboarding new starters. The customizable reporting tools for analytics are another useful feature. From my past experience at another company, I also know that the support teams at PeopleHR are helpful. Review collected by and hosted on G2.com.

What do you dislike about Access PeopleHR?

The performance management module could be better integrated into the main Access PeopleHR system as it doesn't allow you to send out notifications or emails when a 'review' is needed (from my understanding). Review collected by and hosted on G2.com.

Response from Taryn Schutzler of Access PeopleHR

Thanks for your feedback. It’s great to hear you’re finding PeopleHR user-friendly and easy to navigate from both an employer and employee perspective. It’s also fantastic to know features like centralised document storage, Ripples automation and customisable reporting are helping streamline processes such as onboarding and analytics.

We appreciate your comments around the performance management module and notification functionality. That’s really valuable feedback, particularly around creating a more connected and seamless experience across the wider platform.

It’s great to hear the system is helping reduce administrative workload and improve process efficiency overall.

You can also follow upcoming updates via our PeopleHR roadmap hub below:

See how Access PeopleHR improved
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Easy to Use with Simple Employee Access and Task Reminders"
5/5
What do you like best about Access PeopleHR?

It is a very easy platform to use, adding individual employees is simple, I can given them different types of access and also train them to use the platform very easily. It shows jobs to be completed when you sign into the platform and this reminds me of what I need to complete for each individual employee. Review collected by and hosted on G2.com.

What do you dislike about Access PeopleHR?

I think there could be a support bot live if you had any questions about how to use the platform. I think this would be helpful Review collected by and hosted on G2.com.

Response from Taryn Schutzler of Access PeopleHR

Thanks for your feedback. It’s great to hear you’re finding PeopleHR easy to use and that adding employees, assigning access levels and training users on the platform is straightforward. It’s also fantastic to know the task reminders and dashboard prompts are helping you stay on top of day-to-day activities.

We appreciate your suggestion around having a live support bot available within the platform. That’s really valuable feedback, as having quick guidance while using the system could make the experience even smoother for users.

It’s great to hear the platform is helping you manage employee records, holidays, sickness and important company documents all in one place.

You can also follow upcoming updates via our PeopleHR roadmap hub below:

See how Access PeopleHR improved
Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Straightforward, Reliable HR Management with Helpful Support"
4/5
What do you like best about Access PeopleHR?

I like that Access PeopleHR is straightforward to use and provides a reliable service. It helps keep HR information organised and accessible, and the support team has been helpful whenever needed. Review collected by and hosted on G2.com.

What do you dislike about Access PeopleHR?

There is very little to dislike. Overall, I have been happy with the platform and the service provided. Any minor issues have been handled well by the support team. Review collected by and hosted on G2.com.

Response from Taryn Schutzler of Access PeopleHR

Thanks for your feedback. It’s great to hear you’re finding PeopleHR straightforward, reliable and easy to use for managing HR information and employee records. We’re also really pleased to hear the support team has been helpful whenever needed and that any issues have been resolved positively.

It’s fantastic to know the platform is helping keep information organised and making day-to-day HR administration more efficient and manageable for your team.

We really appreciate you taking the time to share such positive feedback about both the system and the service experience overall.

You can also follow upcoming updates via our PeopleHR roadmap hub below:

See how Access PeopleHR improved
PS
Poppy S.
People Advisor
Mid-Market (51-1000 emp.)
"Simple, Professional UI and Great Planner—But Reporting Needs to Be Easier"
3.5/5
What do you like best about Access PeopleHR?

The look of the platform is very simple and easy to use / understand. It look professional and navigation is easy. The Planner function is very useful. Review collected by and hosted on G2.com.

What do you dislike about Access PeopleHR?

The reporting function can be difficult to use. Standard reports are fine but trying to create graphs / more niche analysis is very difficult. It would good be to be able to have multiple people to Review collected by and hosted on G2.com.

Response from Taryn Schutzler of Access PeopleHR

Thanks for your feedback, Poppy. It’s great to hear you’re finding the platform simple, professional and easy to navigate, and that the Planner functionality is proving particularly useful for your team.

We appreciate your comments around reporting and more advanced analysis. That’s really valuable feedback, especially around creating graphs and handling more niche reporting requirements more easily and flexibly.

It’s also great to hear you’re looking forward to exploring Copilot further as the functionality continues to evolve.

You can also follow upcoming updates via our PeopleHR roadmap hub below:

See how Access PeopleHR improved
Kate L.
KL
Kate L.
Administration Team Co-ordinator
Small-Business (50 or fewer emp.)
"Great for Remote Staff Tracking, but Confusing Time Formats and Inaccurate Calculations"
3/5
What do you like best about Access PeopleHR?

It’s better than using paper, and it makes it much easier for me to keep track of remote staff. Overall, it helps me stay organized and monitor things more consistently without relying on paperwork. Review collected by and hosted on G2.com.

What do you dislike about Access PeopleHR?

We track time in hours, but PeopleHR seems split: part of it records time in minutes, while another part uses decimal fractions of an hour. This inconsistency gets very confusing, and the resulting calculations aren’t always accurate. Review collected by and hosted on G2.com.

Response from Taryn Schutzler of Access PeopleHR

Thanks for your feedback, Kate. We’re sorry to hear about the confusion around time formats and calculations, and we understand how frustrating that can be when managing remote teams. Your comments are helping shape improvements around consistency and accuracy. You can follow upcoming updates via our PeopleHR roadmap hub.

See how Access PeopleHR improved
AG
Aimee G.
Mid-Market (51-1000 emp.)
"Efficient Data Management with Report Customization"
4/5
What do you like best about Access PeopleHR?

I really like the ribbon feature where I can search for employees and have the last 3 viewed profiles readily accessible instead of going back to the employee dashboard each time. It's intuitive to use, allowing me to store all documents in one place and update personal details easily when needed. It's also really easy to run reports and filter through options to get the exact information required. Review collected by and hosted on G2.com.

What do you dislike about Access PeopleHR?

I don't like the new update when creating a new employee's profile. I find the layout to be odd and some of the fields that used to be required are now optional, which means when I am going back, I am having to input the information again. I also don't like the way it calculates annual leave and inputting the salary information. When typing in addresses, it only gives you the UK home addresses and as we are a global company, it means I have to input this information manually once the profile is created for someone who is in another country. Review collected by and hosted on G2.com.

Response from Taryn Schutzler of Access PeopleHR

Thanks for your detailed feedback, Aimee. It’s great to hear the ribbon feature and reporting tools are helping you work more efficiently, especially with quick profile access and document management.

We’re sorry to hear the new employee profile layout and annual leave calculations have caused some frustration, and we understand the challenge around international address entry for global teams. Feedback like this is incredibly valuable as we continue refining usability and global functionality.

You can follow upcoming updates via our PeopleHR roadmap hub.

See how Access PeopleHR improved
lorraine w.
LW
lorraine w.
Human Resources Manager
Mid-Market (51-1000 emp.)
"User-Friendly HR Solution with Room for Improvement"
4/5
What do you like best about Access PeopleHR?

I find Access PeopleHR user-friendly and appreciate its ease of navigation. The ATS and Performance Management add-ons work well for our business needs. I also value the availability of training guides and videos along with the co-pilot feature, which saves me time and makes it easy to navigate and find what I require. Additionally, I like the ability to store HR documents online securely. Review collected by and hosted on G2.com.

What do you dislike about Access PeopleHR?

The system is designed to UK legislation for things such as Maternity Leave and does not work for Ireland. We had some issues with our first Account Manager and a delay in getting our data loaded into the system but once our Account Manager changed this was resolved quickly. Review collected by and hosted on G2.com.

Response from Taryn Schutzler of Access PeopleHR

Thanks for your feedback, Lorraine. It’s great to hear you’re finding PeopleHR easy to navigate and that features like ATS, Performance Management and Copilot are supporting your day-to-day work. It’s also good to know the training guides and document storage are adding value.

We appreciate your comments around regional differences, particularly with areas like maternity leave, and the challenges you experienced earlier with account management and data setup. I’m glad to hear things improved once that was resolved, but your feedback is really important in helping us deliver a more consistent experience.

It’s encouraging to hear the system is supporting your recruitment and performance processes as your organisation grows.

You can follow upcoming updates via our PeopleHR roadmap hub link below.

See how Access PeopleHR improved