Sophie R.
SR
Sophie R.
Finance Operations Specialist
Mid-Market (51-1000 emp.)
"Easy Basics, but Overly Complicated Features and Unusable Reporting"
2.5/5
What do you like best about Access PeopleHR?

The basics are easy to use and it keeps all employee info in one place. The performance review function is also useful for monitoring progression and goals. Review collected by and hosted on G2.com.

What do you dislike about Access PeopleHR?

Some of the other features are overly complicated and difficult to use. The reporting in particular is very difficult, making it impossible to use. Review collected by and hosted on G2.com.

Response from Taryn Schutzler of Access PeopleHR

Thanks for your feedback, Sophie. It’s great to hear you’re finding the core features of PeopleHR easy to use and that having employee information in one place, alongside the performance review functionality, is supporting your day-to-day HR processes. We’re also pleased to hear you’ve had positive experiences with our support team.

We really appreciate your honest feedback around reporting and some of the more advanced features. Insights like this are incredibly valuable, particularly around making reporting more intuitive and ensuring all areas of the platform are as accessible and easy to use as the core functionality.

Thank you for taking the time to share your experience. You can also follow upcoming updates via our PeopleHR roadmap hub below:

See how Access PeopleHR improved
JC
Jacob C.
Head of People
Small-Business (50 or fewer emp.)
"Easy to Use, Well-Priced HR Admin Made Simple"
4/5
What do you like best about Access PeopleHR?

The system is easy to use, well priced and has enough supplementary features to make HR admin easy to manage. Review collected by and hosted on G2.com.

What do you dislike about Access PeopleHR?

The system can be a bit too simple in areas, it would be good to see new features, better integration with job boards, internal links with PayCircle, improved reporting and custom reporting for export. Whilst we use the Performance section, the process is can be very long winded, that is an areas that can definitely improve. Review collected by and hosted on G2.com.

Response from Taryn Schutzler of Access PeopleHR

Thanks for your feedback, Jacob. It’s great to hear you’re finding PeopleHR easy to use, well priced and effective for managing day-to-day HR administration. It’s also fantastic to know the platform is supporting such a wide range of processes across HR, leave, recruitment, remuneration, performance and disciplinary management.

We really appreciate your detailed feedback around integrations, reporting, Paycircle connectivity and performance management workflows. Insights like this are incredibly valuable, particularly around creating a more connected experience with deeper reporting and streamlined processes.

It’s great to hear the system is delivering on your core HR requirements and helping simplify administration overall.

You can also follow upcoming updates via our PeopleHR roadmap hub below:

See how Access PeopleHR improved
Owen F.
OF
Owen F.
Managing Director
Small-Business (50 or fewer emp.)
"Streamlined HR Operations, Traceable Recruitment with Minor Sync Hiccups"
4.5/5
What do you like best about Access PeopleHR?

I like how Access PeopleHR keeps all our HR needs in one place, providing our staff a go-to platform so everyone knows where everything is. The ability to track the whole recruitment process from start to finish has been a great tool. It gives recruits confidence, showing we're professional. Setting up was very easy and we hardly had to train team members on using the app. It just works like a dream, basically. Review collected by and hosted on G2.com.

What do you dislike about Access PeopleHR?

Some of the syncing with calendars where people are booking holidays needs to be able to sync with a shared calendar. That has proved a little bit of a struggle for us. Review collected by and hosted on G2.com.

Response from Taryn Schutzler of Access PeopleHR

Thanks for your feedback, Owen. It’s great to hear how well PeopleHR is working for your team, having everything in one place and giving staff a clear go-to platform makes a big difference. It’s especially good to hear the recruitment tracking is helping create a more professional and transparent experience for candidates.

We’re also pleased the setup was smooth and that your team found it easy to adopt without much training, that’s always a great sign.

We appreciate your comments around calendar syncing. We understand how important it is for holiday bookings to align with shared calendars, so that’s really helpful feedback for us to take on board.

It’s fantastic to hear the platform is supporting your HR processes and helping keep everything organised and traceable.

You can follow upcoming updates via our PeopleHR roadmap hub below.

See how Access PeopleHR improved
Verified User in Information Services
AI
Verified User in Information Services
Mid-Market (51-1000 emp.)
"Helpful Assistant, But Reporting and ATS Usability Need Improvement"
1.5/5
What do you like best about Access PeopleHR?

The digital assistant is helpful, and the information is provided in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Access PeopleHR?

There’s no reporting available for performance reviews within the employee performance area. I’m new to the company, but we don’t seem to work closely with the account manager, which I’m used to when I’ve used other HRIS systems. The system is slow. The ATS system also isn’t as helpful as others I’ve used; it isn’t as straightforward or easy to manage. Review collected by and hosted on G2.com.

Lindsay L.
LL
Lindsay L.
Business Finance Manager
Small-Business (50 or fewer emp.)
"Efficient for HR Management, But Lacks Comprehensive Training Features"
3/5
What do you like best about Access PeopleHR?

I like Access PeopleHR for its overall appearance. It's our first digital software, and we reviewed several before choosing it. The initial setup was easy-ish, helping us manage our business HR records digitally and moving us forward in terms of data collecting and storing, getting us away from using Word documents for people's personal details. Review collected by and hosted on G2.com.

What do you dislike about Access PeopleHR?

The training side is not very good. There's no overall training matrix visibility. The training page only shows someone has HSE training and a number of stars rating but no details on what it is. We need to be able to share certain training info with specific people in the business, which was impossible. Also, the API link to Outlook for automatically syncing holidays has stopped working. Review collected by and hosted on G2.com.

Response from Taryn Schutzler of Access PeopleHR

Thanks for your feedback, Lindsay. It’s great to hear PeopleHR has helped you move away from manual documents and into a more structured, digital way of managing your HR data, that’s a big step forward and makes a real difference day to day.

We’re also pleased the system supported your initial setup and helped bring everything into one place.

I’m sorry to hear about the challenges you’ve faced with the training module and the lack of visibility around training details. I completely understand how important it is to have a clear training matrix and be able to share the right information with the right people. The issue with the Outlook sync is also frustrating and something that shouldn’t be interrupting your workflow.

If you’re open to it, I’d really like to understand this in more detail and see how we can help. Please feel free to reach out to me directly at taryn.schutzler@theaccessgroup.com and I’ll make sure this is looked into with the right teams.

You can follow upcoming updates via our PeopleHR roadmap hub below.

See how Access PeopleHR improved
David R.
DR
David R.
Small-Business (50 or fewer emp.)
"Seamlessly Handles HR Tasks with an Intuitive Interface"
5/5
What do you like best about Access PeopleHR?

I love how Access PeopleHR serves as a one-stop place for all things in the workplace with easy access and great navigation. The layout is really good, making it easy to find whatever you require. I especially appreciate the annual leave feature, which allows me to see at a glance what has been booked and what is outstanding. The monthly layout makes it quick and easy to see my year's annual leave. Additionally, the document section is a good feature, broken down into different subjects such as Employment contracts, 1-2-1 meetings, feedback, and training. Setting up the portal was really easy because it’s self-explanatory and easy to use. I have used many workplace platforms, and PeopleHR is easily the best I have used. Review collected by and hosted on G2.com.

What do you dislike about Access PeopleHR?

Logging in could be easier. Having to manually enter your email address twice is irritating. Your Username & Password could be saved. At the moment I click on login with my saved details & the next screen tells me to manually enter my email address again which is strange. Review collected by and hosted on G2.com.

Response from Taryn Schutzler of Access PeopleHR

Thanks for your feedback, David. It’s great to hear how much you’re enjoying the platform, especially having everything in one place and how easy it is to navigate. It’s brilliant that the annual leave view and document structure are helping you stay organised and quickly find what you need.

We’re also really pleased the setup felt straightforward and that the system stands out compared to others you’ve used, that’s great to hear.

We appreciate your comments around the login experience. Having to re-enter details can definitely feel frustrating, so that’s really helpful feedback for us to take on board.

It’s fantastic to hear PeopleHR is making day-to-day tasks like leave management and document access simpler and more efficient for you.

You can follow upcoming updates via our PeopleHR roadmap hub link below.

See how Access PeopleHR improved
RK
Rehana K.
Small-Business (50 or fewer emp.)
"User-Friendly but Prone to Crashes"
2/5
What do you like best about Access PeopleHR?

I find Access PeopleHR easy to use, which is great for day-to-day operations. The layout of the menu and information is intuitive and easy to navigate, making it simple to find what I need quickly. I especially like the employee search bar, which helps when I need information fast. Review collected by and hosted on G2.com.

What do you dislike about Access PeopleHR?

There's a few here and the reason we are leaving - mainly the fact the system freezes/crashes after a few minutes of viewing docs meaning we have to refresh the page each time and start again - that's the biggest flaw. Yes, the absence accuracies and user access e.g. finance cannot use plugins without access as admin. Review collected by and hosted on G2.com.

Response from Taryn Schutzler of Access PeopleHR

Thanks for your feedback, Rehana. It’s great to hear you’ve found PeopleHR easy to use, particularly the layout and employee search, being able to quickly access information makes a big difference day to day.

I’m really sorry to hear about the issues you’ve experienced with the system freezing and crashing. I completely understand how disruptive that must be, especially when you’re trying to work through documents and have to keep refreshing and starting again. The points you’ve raised around absence accuracy and user access are also really important and shouldn’t be adding extra friction.

I’d really like to understand this in more detail and see if we can help resolve these issues for you. If you’re open to it, please feel free to reach out to me directly at taryn.schutzler@theaccessgroup.com and I’ll make sure this is picked up with the right teams.

You can also follow upcoming updates via our PeopleHR roadmap hub link below.

See how Access PeopleHR improved
Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Reliable, User-Friendly HR Database with Helpful AI-Driven Support"
5/5
What do you like best about Access PeopleHR?

PeopleHR is a reliable personnel database, which integrates with multiple Access platforms. The system is user friendly for both administrators and the end user, and information can be found in a timely manner. Customer Support is easily accessed via the AI chat, which then directs you to a representative if required. Review collected by and hosted on G2.com.

What do you dislike about Access PeopleHR?

There are many functions included in the system, some of which we do not utilise. This is not a negative of the system, as it is us who do not access all the functions. With this in mind, we are paying for a system that we are not utilising to its full potential. Review collected by and hosted on G2.com.

Response from Taryn Schutzler of Access PeopleHR

Thanks for your feedback. It’s great to hear PeopleHR is working well as a reliable, central personnel database and that moving away from multiple spreadsheets has made a positive difference. Having everything in one place and easy to access really does simplify things for both admins and employees.

We’re also pleased to hear the system is user-friendly and that the AI-driven support is helping you get answers quickly when needed.

We appreciate your honest reflection around not using all available features. That’s really useful insight, and it’s something we’re always mindful of making sure customers can get the most value from the platform in a way that suits their needs.

It’s great to hear the system is supporting your organisation and improving how you manage employee data overall.

You can follow upcoming updates via our PeopleHR roadmap hub below.

See how Access PeopleHR improved
Verified User in Human Resources
AH
Verified User in Human Resources
Small-Business (50 or fewer emp.)
"Simple, User-Friendly HR Management That Streamlines Daily Tasks"
4/5
What do you like best about Access PeopleHR?

Access PeopleHR is very simple and user-friendly, which makes it easy to navigate even for first-time users. The interface is clean and intuitive, allowing quick access to employee records, timesheets, and documents without any confusion. It helps streamline HR processes and saves time on daily tasks. Additionally, the system is reliable and makes managing employee data, leave, and performance much more efficient. Overall, it’s a practical and easy-to-use solution for HR management. Review collected by and hosted on G2.com.

What do you dislike about Access PeopleHR?

While Access PeopleHR is easy to use, there are some areas that could be improved. At times, the system can feel a bit slow, especially when handling larger amounts of data. Review collected by and hosted on G2.com.

Response from Taryn Schutzler of Access PeopleHR

Thanks for your feedback. It’s great to hear you’re finding PeopleHR simple to use and easy to navigate, especially for first-time users. Having quick access to employee records, timesheets and documents really does make a difference when it comes to saving time and keeping everything organised.

We’re also pleased to hear the system is helping streamline your HR processes and reduce manual work, allowing you to focus more on the bigger picture.

We appreciate your comments around performance when handling larger amounts of data. That’s really useful insight as we continue working to improve speed and overall system performance.

You can follow upcoming updates via our PeopleHR roadmap hub link below.

See how Access PeopleHR improved
Verified User in Legal Services
AL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Quick onboarding, but missing HR essentials, clunky reporting, and hard-to-reach support"
1/5
What do you like best about Access PeopleHR?

Loading a new employee has improved and is now quicker and easier. Review collected by and hosted on G2.com.

What do you dislike about Access PeopleHR?

There are many small things missing from this system. The inability to record disabilities, allergies etc., is frustrating. I would like to see a better dashboard that shows me anniversaries and birthdays that are coming up, new starter dates and leavers. I wish you could split a annual leave day into TOIL and holiday allowance. The carryover of holiday is frustrating as it does not work for part-time people and it causes me a lot of manual work. It is also very hard to get hold of anyone to help with support. I find the reporting section very frustrating and not easy to use at all. It is also frustrating that it signs you out of the system so quickly. Sometimes I find myself having to log in several times a day. Review collected by and hosted on G2.com.

Response from Taryn Schutzler of Access PeopleHR

Thanks for taking the time to share such honest feedback, I really appreciate it. It’s great to hear that onboarding new employees has improved and is now quicker and easier for you.

I’m sorry to hear about the frustrations you’ve experienced across other areas, particularly around reporting, holiday management, dashboards and support. I completely understand how time-consuming manual workarounds and difficulty getting help can be — that’s not the experience we want for you or your team.

There’s a lot in your feedback that would be really valuable to explore further, especially around specific use cases like part-time holiday carryover, TOIL splits and the visibility you need on dashboards. I’d genuinely welcome the opportunity to discuss this with you and see how we can help.

Please feel free to reach out to me directly at taryn.schutzler@theaccessgroup.com - I’d be more than happy to pick this up with you.

You can also follow upcoming updates via our PeopleHR roadmap hub link below.

See how Access PeopleHR improved