Jo T.
JT
Jo T.
President & CEO
Small-Business (50 or fewer emp.)
"It's very user friendly and gets us great results for our clients."
5/5
What do you like best about ACCESS Newswire?

It's user interface is very easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about ACCESS Newswire?

Nothing. We have been Access Newswire customers for a very long time. Review collected by and hosted on G2.com.

GH
Grace H.
Sr. Director of Marketing
Enterprise (> 1000 emp.)
"Flexible, Supportive Team—But Pricing Can Be a Stretch"
3.5/5
What do you like best about ACCESS Newswire?

Great team to work with and willing to be flexible based on my needs Review collected by and hosted on G2.com.

What do you dislike about ACCESS Newswire?

Pricing feels a bit on the high side. Sometimes we may not have the available budget Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
EP
Verified User in Pharmaceuticals
"It is a breeze to copy the PR text from LibreOffice into your interface and it just works. Thanks."
4/5
What do you like best about ACCESS Newswire?

It is a breeze to copy the PR text from LibreOffice into your interface and it just works.

Easy to set up all options, language, coverage, selections for investor targeting, industry, scheduling options, etc.

Also post-submission client support is real human beings and is welcome. Review collected by and hosted on G2.com.

What do you dislike about ACCESS Newswire?

Yahoo finance gets the PR update rather late. So does Bloomberg. These are areas that need to be improved for sure. Review collected by and hosted on G2.com.

AM
Al M.
SVP, Corporate Development
Mid-Market (51-1000 emp.)
"Great Pricing and an Easy-to-Use Platform for Submitting Releases"
4/5
What do you like best about ACCESS Newswire?

Good pricing relative to competitors, ease of use of the platform to submit releases Review collected by and hosted on G2.com.

What do you dislike about ACCESS Newswire?

Less regular communication from Access Newswire and seem to offer fewer services. Review collected by and hosted on G2.com.

Verified User in Mining & Metals
UM
Verified User in Mining & Metals
"Easy to Use, Responsive Support"
5/5
What do you like best about ACCESS Newswire?

Clear flow on usage, warnings when fields or input is incomplete. Review collected by and hosted on G2.com.

What do you dislike about ACCESS Newswire?

There is nothing that comes to mind, however a note on active market hours could help prevent headaches for people in the future "Is this a material announcement, if so, consider posting outside market hours (8:00AM-5:00PM ET)". Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Outstanding Support, Great Value, and Improved PR Reporting"
5/5
What do you like best about ACCESS Newswire?

Most helpful aspect is the level of support and client service I receive from David Denick and the team. Cost is also a benefit. I am also pleased with recent PR report refinements. Review collected by and hosted on G2.com.

What do you dislike about ACCESS Newswire?

One thing I would love to see is estimated reach/UVM of each of the outlets that pickup my releases. Review collected by and hosted on G2.com.

Ayushi M.
AM
Ayushi M.
guest post
Small-Business (50 or fewer emp.)
"Misleading Service, Lack of Transparency"
0.5/5
What do you like best about ACCESS Newswire?

I liked how they manipulated me into buying something and later say we do not have it. Review collected by and hosted on G2.com.

What do you dislike about ACCESS Newswire?

They should be more transparent, as they sell you on features like Yahoo Finance, but after payment, those features don't materialize, and they only offer help with writing. The initial setup was very sloppy, causing me to lose money. Overall, they've got a good way to manipulate and mislead. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Intuitive platform & great customer support"
4/5
What do you like best about ACCESS Newswire?

I’ve already recommended the same to a couple of my marketing friends and one of them has actually used the platform for his releases. Review collected by and hosted on G2.com.

What do you dislike about ACCESS Newswire?

European markets distribution list needs to be more robust. Review collected by and hosted on G2.com.

Response from Samantha Mickle of ACCESS Newswire

Thank you so much for sharing a review of your recent experience. The ACCESSWIRE team is committed to providing high quality customer service and we are thrilled that we made a good impression on you. We hope to continue to service your needs in the near future!

Verified User in Mining & Metals
AM
Verified User in Mining & Metals
Small-Business (50 or fewer emp.)
"Exceptional Support from Forrest MacConnell and the ACCESS Team"
5/5
What do you like best about ACCESS Newswire?

I's like to share how fantastic Forrest MacConnell is.

Not only is he unbelievable responsive and dedicated to ensuring whatever is needed gets handled, he is an absolute professional in every sense of the word - including being so personable.The Customer Service Team and the Webcast team's are also fantastic!

During a time where customer support has a not so positive perception, kudos to yourself and ACCESS for having people like Forrest on your team. Review collected by and hosted on G2.com.

What do you dislike about ACCESS Newswire?

not having 24/7 customer service availability Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great Customer Service"
4.5/5
What do you like best about ACCESS Newswire?

Jake and Sean are a great team to work with. They are prompt, responsive and very knowledgeable about the products and solutions. Review collected by and hosted on G2.com.

What do you dislike about ACCESS Newswire?

I don't have a copy of the annual agreement. It would be nice to have, including a reminder of upcoming renewal. Review collected by and hosted on G2.com.