# Best Endpoint Management Software for Small Business *By [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)* Products classified in the overall Endpoint Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Endpoint Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Endpoint Management category. In addition to qualifying for inclusion in the Endpoint Management Software category, to qualify for inclusion in the Small Business Endpoint Management Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## How Many Endpoint Management Software Products Does G2 Track? **Total Products under this Category:** 136 ### Category Stats (May 2026) - **Average Rating**: 4.45/5 - **New Reviews This Quarter**: 934 - **Buyer Segments**: Mid-Market 48% │ Small-Business 38% │ Enterprise 14% - **Top Trending Product**: Check Point Infinity Platform (+0.037) *Last updated: May 18, 2026* ## How Does G2 Rank Endpoint Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 23,200+ Authentic Reviews - 136+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Endpoint Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5.0 (4,263 reviews) | Policy-driven patching with background remote remediation | "[NinjaOne Has Improved Our Support Efficiency](https://www.g2.com/survey_responses/ninjaone-review-12789374)" | | 2 | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5.0 (3,839 reviews) | Cross-platform unattended remote endpoint support | "[TeamViewer Makes Remote Support Easy and Smooth](https://www.g2.com/survey_responses/teamviewer-review-12835531)" | | 3 | [Action1](https://www.g2.com/products/action1/reviews) | 4.9/5.0 (1,029 reviews) | Automated patch deployment with third-party vulnerability remediation | "[Amazing, Easy-to-Use Patch Management Across Windows, Mac, and Linux](https://www.g2.com/survey_responses/action1-review-12643430)" | | 4 | [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) | 4.5/5.0 (1,077 reviews) | Unified endpoint patching and remote control | "[High-ROI Endpoint Management with a Centralized Console and AI Automation](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-12710625)" | | 5 | [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) | 4.6/5.0 (384 reviews) | Cloud-native behavioral EDR with real-time response | "[Top-Notch Security with Easy Deployment](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12651719)" | | 6 | [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) | 4.7/5.0 (1,278 reviews) | Single-agent endpoint backup, EDR, and patching | "[Acronis Delivers Integrated, Compliance-First Protection in One Platform](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-12599802)" | | 7 | [Iru](https://www.g2.com/products/iru/reviews) | 4.7/5.0 (792 reviews) | Zero-touch Apple fleet compliance automation | "[A Reliable Solution for Structured IT Asset Governance](https://www.g2.com/survey_responses/iru-review-12812863)" | | 8 | [PDQ Connect](https://www.g2.com/products/pdq-connect/reviews) | 4.6/5.0 (404 reviews) | VPN-free remote endpoint patching and deployment | "[Intuitive, Reliable Remote Access That Streamlines Support](https://www.g2.com/survey_responses/pdq-connect-review-12846746)" | | 9 | [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) | 4.5/5.0 (753 reviews) | Autotask-native multi-tenant endpoint patching automation | "[Powerful, Easy-to-Use Remote Monitoring and Automation for MSPs](https://www.g2.com/survey_responses/datto-rmm-review-12813084)" | | 10 | [FortiClient](https://www.g2.com/products/forticlient/reviews) | 4.4/5.0 (268 reviews) | Fortinet-native endpoint enforcement with ZTNA telemetry | "[Excellent Unified One Agent: Lightweight EDR, VPN, and Web Filtering in One Client](https://www.g2.com/survey_responses/forticlient-review-12497023)" | ## Which Type of Endpoint Management Software Tools Are You Looking For? - [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) *(current)* - [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr) - [Patch Management Software](https://www.g2.com/categories/patch-management) - [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms) --- **Sponsored** ### Tanium The Tanium Autonomous IT Platform unifies endpoint management and security on a single, unified platform. Driven by real-time intelligence and generative, agentic, and predictive AI, Tanium ensures every insight and automation is based on accurate, trustworthy data so IT operations and security teams can act faster, stay resilient, and drive better business outcomes with confidence. Built on Tanium’s patented Linear Chain Architecture, teams can deploy trusted automation progressively, then execute actions safely at speed and scale - without scans or manual workflows. Continuous visibility across IT, mobile, OT, and cloud environments helps organizations accelerate decision agility, save costs through integrated automation, and strengthen resilience with closed-loop security. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1161&secure%5Bdisplayable_resource_id%5D=1161&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1161&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=14979&secure%5Bresource_id%5D=1161&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fendpoint-management&secure%5Btoken%5D=3b7d558cb09adfcbc3392c7d9d2338007b312c4b226633cd10c2c02156efbe52&secure%5Burl%5D=https%3A%2F%2Fwww.tanium.com%2Fsee-a-demo%2F%3Futm_source%3Dg2%26utm_source_platform%3Dg2_ads%26utm_asset%3Ddemorequest%26utm_medium%3Dreviewsite%26utm_campaign%3Drwsite-g2-lead-bofu-all-GBL-autoit-spnsr-demoreq-EN%26utm_content%3Dprospect%26utm_id%3D701PI00002WvdsUYAR%26utm_marketing_tactic%3Ddemo_request%26utm_creative_format%3Dppc&secure%5Burl_type%5D=book_demo) --- ## Buyer Guide: Key Questions for Choosing Endpoint Management Software Software ### What trends are shaping Endpoint Management software right now? My analysis of G2 review themes and current market signals points to these shifts in Endpoint Management: - **Autonomous endpoint management gaining traction:** Platforms are moving toward automated patching, configuration updates, and device remediation at scale. - **Patch prioritization becoming risk-led:** Known exploited vulnerabilities are pushing teams to patch based on active threat exposure rather than fixed schedules. - **Endpoint privilege controls moving into management suites:** Least-privilege access and just-in-time elevation are becoming part of endpoint administration. - **Cross-platform control becoming a baseline need:** Windows, macOS, iOS, Android, and Linux management are being handled from more unified consoles. - **Security and management getting closer:** Endpoint tools are connecting patching, compliance, device posture, threat response, and admin visibility in one workflow. ### What does Endpoint Management software do? I view Endpoint Management software as the control system IT teams use to monitor, secure, update, and support company devices. Across the G2 feedback I analyzed, users connect this category with patching, remote access, device monitoring, software deployment, scripting, ticketing, inventory, alerts, policies, and endpoint security. These platforms help teams manage laptops, desktops, servers, and other endpoints from a central console. The category matters most when IT teams need to support many devices without jumping between separate tools for updates, troubleshooting, inventory, and user support. ### Why do businesses use Endpoint Management software? When I reviewed G2 feedback for this category, I saw businesses using Endpoint Management software to reduce manual IT work across device support, patching, and monitoring. - **Remote support:** Users rely on these tools to connect to endpoints, troubleshoot issues, and avoid unnecessary onsite work. - **Patch management:** Reviewers often point to operating system and third-party patching as a major time saver. - **Device visibility:** IT teams use dashboards, alerts, inventory, and status views to see which endpoints need attention. - **Automation:** Scripts, scheduled tasks, policies, and software deployment reduce repeated admin work. Operational friction around reporting limits, search issues, macOS support gaps, integration needs, pricing, and setup effort needs close review. ### Who uses Endpoint Management software primarily? After reviewing G2 reviewer profiles, I saw Endpoint Management software serving the teams responsible for device health, IT support, and endpoint operations. - **IT administrators:** Manage devices, patches, policies, alerts, software deployment, and user access. - **Help desk and support teams:** Troubleshoot devices, resolve tickets, run scripts, and provide remote support. - **MSPs and IT consultants:** Manage endpoint fleets across multiple client environments. - **Security teams:** Track vulnerable devices, enforce updates, review alerts, and support endpoint protection work. - **Systems engineers:** Configure automation, integrations, reporting, monitoring rules, and endpoint policies. ### What types of Endpoint Management software should I consider? When I compare G2 review themes, Endpoint Management tools usually split by the type of device control and IT workflow a team needs. - **Remote monitoring and management tools:** Suited to MSPs and IT teams managing alerts, patches, scripts, and remote support. - **Unified endpoint management platforms:** Built around laptops, desktops, mobile devices, policies, apps, and compliance across operating systems. - **Patch management tools:** Useful for teams focused on operating system updates, third-party patches, and vulnerability reduction. - **Endpoint security management tools:** Designed for teams tying device management to threat protection, access control, and remediation. - **Device inventory and deployment tools:** A strong match for teams that need asset tracking, software rollout, configuration, and lifecycle visibility. ### What are the core features to look for in Endpoint Management software? When I evaluate G2 feedback, these core features come up across leading Endpoint Management software: - **Remote access and troubleshooting:** Technicians need reliable remote control, background tools, command execution, and user-session support. - **Patch and update management:** OS patches, third-party updates, approval rules, reboot controls, and failure alerts should be easy to manage. - **Device inventory and monitoring:** Hardware, software, warranty, health, user assignment, and alert data need to stay visible. - **Automation and scripting:** Scheduled scripts, policy-based actions, software deployment, and remediation workflows reduce manual support work. - **Reporting and integrations:** Dashboards, exports, ticketing sync, security tool connections, and API access help teams prove endpoint health. ### How should I choose Endpoint Management software? I recommend starting with the endpoint work that creates the most daily load for your IT team. If remote support is the main issue, prioritize remote access quality, scripting, user-session tools, and ticketing integration. Teams struggling with patching should focus on update coverage, scheduling, reboot handling, failed-patch alerts, and reporting. For MSPs or larger IT teams, I advise reviewing multi-tenant controls, automation depth, device inventory, policy management, and endpoint pricing. Reporting, macOS support, integration fit, support response, and ease of setup also deserve close attention because reviewers often tie those details to long-term satisfaction. --- ## What Are the Top-Rated Endpoint Management Software Products in 2026? ### 1. [NinjaOne](https://www.g2.com/products/ninjaone/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 4,263 **Product Description:** NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience. ### What Do G2 Reviewers Say About NinjaOne? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of NinjaOne, appreciating seamless integration and straightforward implementation for daily tasks. - Users appreciate the **ongoing feature enhancements** and excellent support from NinjaOne, enhancing their overall experience and value. - Users value the **exceptional remote access** features of NinjaOne, praising its simplicity and effectiveness for IT support. - Users value the **powerful automation** in NinjaOne, enhancing efficiency and simplifying device management. - Users value the **great customer support** of NinjaOne, appreciating its helpfulness and training resources. **Cons:** - Users find the **missing features** in NinjaOne limiting, with a need for client-capable options like partner and customer portals. - Users find NinjaOne's **limited features** can hinder user management and third-party software deployment efficiency. - Users find that **improvement is needed** in NinjaOne's search functionality and ticketing system usability for end users. - Users note that NinjaOne's **limited documentation and occasional UI quirks** can hinder their overall experience. - Users experience **feature issues** with NinjaOne, noting scripting difficulties and functionality problems across different operating systems. #### What Are Recent G2 Reviews of NinjaOne? **"[NinjaOne Has Improved Our Support Efficiency](https://www.g2.com/survey_responses/ninjaone-review-12789374)"** **Rating:** 4.5/5.0 stars *— Liam S.* [Read full review](https://www.g2.com/survey_responses/ninjaone-review-12789374) --- **"[Fast, responsive modern RMM solution for easy management](https://www.g2.com/survey_responses/ninjaone-review-12789598)"** **Rating:** 4.0/5.0 stars *— tylerd@kjlgroup.co.uk D.* [Read full review](https://www.g2.com/survey_responses/ninjaone-review-12789598) --- #### What Are G2 Users Discussing About NinjaOne? - [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) - 2 comments ### 2. [TeamViewer](https://www.g2.com/products/teamviewer/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 3,839 **Product Description:** TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ### What Do G2 Reviewers Say About TeamViewer? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of TeamViewer, appreciating its simple interface and flexible features for remote connections. - Users appreciate the **ease of use** in TeamViewer, citing its reliable connections and intuitive interface for remote access. - Users find TeamViewer's **ease of use** invaluable for stable remote connections and effective technical support. - Users appreciate the **easy access** TeamViewer provides for remote control and technical support across devices. - Users highlight TeamViewer's **effective remote access** for meetings and collaboration, making it a top choice for teamwork. **Cons:** - Users often face **connection issues** with TeamViewer, impacting usability and performance, especially on slower networks. - Users frequently experience **connectivity issues** with TeamViewer, leading to frustrating and unreliable sessions. - Users find TeamViewer's pricing to be **expensive** , especially for commercial use compared to alternative solutions. - Users often experience **slow performance** during screensharing, especially with weak internet connections affecting usability. - Users report **remote access issues** with TeamViewer, including connection difficulties and confusing control panel setups. #### What Are Recent G2 Reviews of TeamViewer? **"[TeamViewer Makes Remote Support Easy and Smooth](https://www.g2.com/survey_responses/teamviewer-review-12835531)"** **Rating:** 4.5/5.0 stars *— Nidumollu L.* [Read full review](https://www.g2.com/survey_responses/teamviewer-review-12835531) --- **"[Simple and Reliable, but Getting Too Expensive](https://www.g2.com/survey_responses/teamviewer-review-12825889)"** **Rating:** 4.5/5.0 stars *— shresth k.* [Read full review](https://www.g2.com/survey_responses/teamviewer-review-12825889) --- #### What Are G2 Users Discussing About TeamViewer? - [What are the unique benefits of using TeamViewer Remote for remote access and support?](https://www.g2.com/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 1 comment - [How is TeamViewer Remote being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment - [What is TeamViewer used for?](https://www.g2.com/discussions/what-is-teamviewer-used-for) - 2 comments ### 3. [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,278 **Product Description:** Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution. Built specifically for Managed Service Providers (MSPs) and IT teams, Acronis simplifies operations with one agent, one console, and one license model. Automation, AI-driven insights, and multi-tenant management ensure that fewer technicians can manage more clients at lower cost. With predictable pricing and transparent billing, Acronis enables partners and IT teams to scale efficiently, comply with regulations, and deliver unmatched resilience. No other vendor delivers this level of integration, efficiency, and MSP alignment. Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating costs. Acronis Cyber Protect Cloud is the single service provider solution that combines backup, anti-malware (including anti-virus, anti-ransomware, and anti-cryptojacking) and security and management capabilities such as vulnerability assessments, patch management, URL filtering and more. Now, service providers can eliminate complexity and make security a centerpiece of their offerings while increasing SLAs, decreasing churn, and generating more recurring revenue. Get upgraded security with integrated AI-based defenses that protect clients from modern threats, make smarter use of resources so your team can focus on clients, and earn new recurring revenue and higher margins that strengthen your business. Enriched with next-gen, full-stack anti-malware protection and comprehensive yet simple management tools, built on top of our industry-leading backup and data recovery solution, Acronis Cyber Protect Cloud simplifies onboarding, daily operations, and reporting, and combats advanced attacks with new use cases enabled by integration. Acronis Cyber Protect Cloud makes it easy to deliver the modern cyber protection your clients seek. Acronis is majority-owned by EQT. ### What Do G2 Reviewers Say About Acronis Cyber Protect Cloud? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of Acronis Cyber Protect Cloud, appreciating its user-friendly management and deployment. - Users value the **reliable backup and recovery** features of Acronis Cyber Protect Cloud, ensuring data safety and quick restoration. - Users value the **reliable backup and restore** capabilities of Acronis Cyber Protect Cloud, ensuring data security and peace of mind. - Users value the **seamless integration** of Acronis Cyber Protect Cloud, benefiting from robust data protection and advanced cybersecurity. - Users value the **robust security features** of Acronis Cyber Protect Cloud, ensuring data safety and ransomware protection. **Cons:** - Users often experience **slow performance** with Acronis Cyber Protect Cloud, impacting usability and efficiency during operations. - Users find the pricing of Acronis Cyber Protect Cloud to be **expensive compared to competitors** , complicating their choice. - Users find the **initial complexity** of Acronis Cyber Protect Cloud overwhelming, though it becomes easier to manage over time. - Users often face **poor customer support** with slow responses and challenging technical assistance from Acronis Cyber Protect Cloud. - Users report significant **backup issues** with Acronis, including difficulties in deletion and SQL backup problems. #### What Are Recent G2 Reviews of Acronis Cyber Protect Cloud? **"[Acronis Delivers Integrated, Compliance-First Protection in One Platform](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-12599802)"** **Rating:** 5.0/5.0 stars *— Mark N.* [Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-12599802) --- **"[Comprehensive Backup and Security Solution with Minor Portal Drawbacks](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-12797725)"** **Rating:** 5.0/5.0 stars *— Randal W.* [Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-12797725) --- #### What Are G2 Users Discussing About Acronis Cyber Protect Cloud? - [What is Acronis Cyber Protect Cloud used for?](https://www.g2.com/discussions/what-is-acronis-cyber-protect-cloud-used-for) - 2 comments ### 4. [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 384 **Product Description:** Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster, and more evasive, launching complex attacks that can strike in minutes or even seconds. Traditional security approaches struggle to keep pace, leaving businesses vulnerable. The CrowdStrike Falcon Platform addresses this by offering a unified, cloud-native solution. It consolidates previously siloed security solutions and incorporates third-party data into a single platform with one efficient and resource-conscious agent, leveraging advanced AI and real-time threat intelligence. This approach simplifies security operations, speeds analyst decision making, and enhances protection to stop the breach, allowing organizations to reduce risk with less complexity and lower costs. CrowdStrike's Falcon Platform includes: - Endpoint Security: Secure the endpoint, stop the breach - Identify Protection: Identity is the front line, defend it - Next-Gen SIEM: The future of SIEM, today - Data Protection: Real-time data protection from endpoint to cloud - Exposure Management: Understand risk to stop breaches - Charlotte AI: Powering the next evolution of the SOC ### What Do G2 Reviewers Say About CrowdStrike Falcon Endpoint Protection Platform? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **lightweight performance and powerful threat detection** of CrowdStrike Falcon, ensuring effective endpoint protection. - Users value the **powerful threat detection** capabilities of CrowdStrike, ensuring robust security without impacting performance. - Users appreciate the **ease of use** of CrowdStrike Falcon, enjoying its lightweight design and efficient system performance. - Users value the **advanced real-time threat protection** and centralized management that CrowdStrike Falcon offers for security. - Users value the **highly accurate detection** capabilities of CrowdStrike Falcon, effectively stopping modern attacks without system slowdowns. **Cons:** - Users find the **cost prohibitive** for smaller teams, with additional modules driving up the overall expense. - Users find the **initial complexity** and learning curve of CrowdStrike daunting, requiring significant training to navigate effectively. - Users find the **learning curve steep** , especially transitioning from other platforms, affecting productivity and ease of use. - Users find the **limited features** of CrowdStrike Falcon costly, especially due to the need for additional licensing. - Users note that **pricing issues** can limit accessibility for smaller organizations and add complexity with additional licensing. #### What Are Recent G2 Reviews of CrowdStrike Falcon Endpoint Protection Platform? **"[Top-Notch Security with Easy Deployment](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12651719)"** **Rating:** 5.0/5.0 stars *— Nihal J.* [Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12651719) --- **"[XDR detection](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12811105)"** **Rating:** 5.0/5.0 stars *— Suraj P.* [Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12811105) --- #### What Are G2 Users Discussing About CrowdStrike Falcon Endpoint Protection Platform? - [How does Falcon prevent work?](https://www.g2.com/discussions/how-does-falcon-prevent-work) - 1 comment - [Does CrowdStrike offer MFA?](https://www.g2.com/discussions/does-crowdstrike-offer-mfa) - 1 comment - [What is OverWatch in CrowdStrike?](https://www.g2.com/discussions/what-is-overwatch-in-crowdstrike) - 1 comment ### 5. [Action1](https://www.g2.com/products/action1/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 1,029 **Product Description:** Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company. ### What Do G2 Reviewers Say About Action1? *AI-generated summary from verified user reviews* **Pros:** - Users find Action1 exceptionally **easy to use** , facilitating quick setup and effective remote management of devices. - Users value Action1 for its **effective and reliable patch management** , simplifying endpoint management with intuitive features. - Users find the **easy setup** of Action1 highly beneficial, enabling quick deployment and effective management of systems. - Users appreciate the **effortless automation** of server updates in Action1, enhancing operational efficiency even in their absence. - Users appreciate the **automation capabilities** of Action1, ensuring tasks are completed efficiently even when unavailable. **Cons:** - Users note the **missing Linux agent** as a significant drawback impacting server and client support. - Users find that **remote access issues** persist, affecting speed and ease of use for crucial automation tasks. - Users find some **feature limitations** in Action1, particularly regarding customizations and missing Linux client support. - Users find that **report generation and logging readability** need improvement, impacting overall usability and experience. - Users find the **reporting tools and logging difficult to navigate** , indicating a need for enhanced user-friendliness. #### Key Features - Integrations - Cross-Platform Access - Remote Wipe - Device Management - Asset Tracking #### What Are Recent G2 Reviews of Action1? **"[Amazing, Easy-to-Use Patch Management Across Windows, Mac, and Linux](https://www.g2.com/survey_responses/action1-review-12643430)"** **Rating:** 5.0/5.0 stars *— John F.* [Read full review](https://www.g2.com/survey_responses/action1-review-12643430) --- **"[Very effective and seamless RMM for everyone](https://www.g2.com/survey_responses/action1-review-8808537)"** **Rating:** 5.0/5.0 stars *— Mohamed Akbar Ali .* [Read full review](https://www.g2.com/survey_responses/action1-review-8808537) --- #### What Are G2 Users Discussing About Action1? - [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) - 1 comment - [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) - 1 comment ### 6. [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 753 **Product Description:** Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers. ### What Do G2 Reviewers Say About Datto RMM? *AI-generated summary from verified user reviews* **Pros:** - Users find Datto RMM to be **easy to use and implement** , streamlining remote management and troubleshooting processes efficiently. - Users value the **automation features** of Datto RMM, enhancing efficiency and simplifying tasks significantly. - Users appreciate the **comprehensive information and tools** in Datto RMM, enhancing their ability to manage customers efficiently. - Users value the **seamless integrations** of Datto RMM, enhancing management efficiency and overall user experience. - Users value the **ease of remote access** in Datto RMM, enhancing support and device monitoring efficiency. **Cons:** - Users face **remote access issues** with Datto RMM, often struggling with connectivity and recovery processes. - Users often face **slow performance** with Datto RMM, particularly when controlling endpoints and during cloud recovery processes. - Users find **feature issues** with custom monitors and struggles with installations on client devices without admin rights. - Users feel there are **missing features** in Datto RMM, making it challenging to keep up with updates and stability. - Users feel that Datto RMM **needs improvement** to modernize features and enhance user engagement with updates. #### What Are Recent G2 Reviews of Datto RMM? **"[Powerful, Easy-to-Use Remote Monitoring and Automation for MSPs](https://www.g2.com/survey_responses/datto-rmm-review-12813084)"** **Rating:** 4.0/5.0 stars *— D S.* [Read full review](https://www.g2.com/survey_responses/datto-rmm-review-12813084) --- **"[Intuitive and Robust for Remote Management](https://www.g2.com/survey_responses/datto-rmm-review-12725098)"** **Rating:** 5.0/5.0 stars *— Justin C.* [Read full review](https://www.g2.com/survey_responses/datto-rmm-review-12725098) --- #### What Are G2 Users Discussing About Datto RMM? - [Is datto RMM secure?](https://www.g2.com/discussions/is-datto-rmm-secure) - [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) - 2 comments - [What RMM did datto?](https://www.g2.com/discussions/what-rmm-did-datto) ### 7. [FortiClient](https://www.g2.com/products/forticlient/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 268 **Product Description:** Integrated endpoint protection that provides automated next-generation threat protection, as well as visibility and control of your software and hardware inventory across the entire security fabric. Identify and remediate vulnerable or compromised hosts across your attack surface. ### What Do G2 Reviewers Say About FortiClient? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of FortiClient, finding it reliable and efficient for daily tasks. - Users value the **effective security measures** of FortiClient, ensuring data protection and unauthorized access prevention. - Users value the **stable and efficient VPN functionality** of FortiClient, enhancing remote work capabilities seamlessly. - Users appreciate the **reliable VPN connectivity** of FortiClient, ensuring secure and stable access for remote work. - Users value the **reliable performance** of FortiClient, noting its stability and ease of use in daily operations. **Cons:** - Users experience **unstable connection issues** with FortiClient, facing frequent disconnections and limited troubleshooting information. - Users experience **slow performance** issues with FortiClient, leading to frustrations during connectivity and troubleshooting. - Users face **connection issues** with FortiClient, leading to frequent disconnections and frustrating troubleshooting experiences. - Users experience frequent **remote access issues** , with disconnections and slow customer support complicating troubleshooting efforts. - Users often face **update issues** with FortiClient, leading to VPN disconnects and challenging troubleshooting experiences. #### What Are Recent G2 Reviews of FortiClient? **"[Seamless and Reliable Security Management](https://www.g2.com/survey_responses/forticlient-review-12727398)"** **Rating:** 5.0/5.0 stars *— Cheryl B.* [Read full review](https://www.g2.com/survey_responses/forticlient-review-12727398) --- **"[Excellent Unified One Agent: Lightweight EDR, VPN, and Web Filtering in One Client](https://www.g2.com/survey_responses/forticlient-review-12497023)"** **Rating:** 4.0/5.0 stars *— Alejandro A.* [Read full review](https://www.g2.com/survey_responses/forticlient-review-12497023) --- #### What Are G2 Users Discussing About FortiClient? - [What is FortiClient used for?](https://www.g2.com/discussions/what-is-forticlient-used-for) - 1 comment - [How do I use FortiClient VPN?](https://www.g2.com/discussions/how-do-i-use-forticlient-vpn) - 1 comment - [Is FortiClient free?](https://www.g2.com/discussions/is-forticlient-free) - 2 comments ### 8. [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,077 **Product Description:** ManageEngine Endpoint Central is an all-in-one unified endpoint management and security (UEMS) solution that delivers end-to-end life cycle management and endpoint protection. From automated multi-OS patching and software deployment to asset intelligence and mobile device management, it unifies the core workflows IT teams rely on every day. On the security side, its next-generation antivirus (NGAV) uses behavioral detection, AI, and real-time analytics to detect and stop advanced threats, while built-in attack surface management, browser security, and data loss prevention keep sensitive data protected across office, remote, and frontline endpoints alike. Endpoint Central also prioritizes productivity through digital employee experience (DEX) monitoring, delivering real-time insights into device health, application performance, and endpoint telemetry so IT teams can resolve issues before they impact employees. Recognized as a leader by Gartner®, IDC, and Forrester, Endpoint Central is trusted by over 31, 000 enterprises worldwide and available in both on-premises and SaaS editions. This solution streamlines the complex landscape of endpoint management, empowering IT and security teams to manage more with less, delivering intelligent automation and AI-powered threat mitigation through one unified platform. Business benefits and ROI A commissioned Forrester Total Economic Impact™ study found that organizations deploying Endpoint Central achieved several significant business benefits, including: - 442% return on investment over three years, driven by tool consolidation, automation, and reduced operational overhead. - $4.5 million in total quantified economic benefits (present value), a net present value of $3.7 million, and a payback period of under six months. - 95% reduction in manual patching time, as well as cut licensing and insurance costs through improved security posture and compliance. - Significant reductions in compliance violations and security-related disruptions driven by Endpoint Central’s capability to convert endpoint stability and risk reduction into measurable business outcomes. ### What Do G2 Reviewers Say About ManageEngine Endpoint Central? *AI-generated summary from verified user reviews* **Pros:** - Users find **ManageEngine Endpoint Central very easy to use** , even for newcomers to patch management and configuration. - Users highly value the **effective patch management** capabilities of ManageEngine Endpoint Central for system safety and updates. - Users appreciate the **comprehensive features** of ManageEngine Endpoint Central, enabling efficient management of all endpoints in one platform. - Users find **software deployment** with ManageEngine Endpoint Central to be seamless, efficient and highly customizable for their needs. - Users find **Endpoint Management** in ManageEngine Endpoint Central highly effective for streamlined and secure endpoint task management. **Cons:** - Users suggest that **software license management and metering features** need significant enhancements to meet expectations. - Users find the **feature limitations** in dynamic groups and software installation grouping to hinder efficiency and clarity. - Users express frustration over **inadequate patching information** and issues with software updates, interrupting their workflow. - Users find the **complexity** of ManageEngine Endpoint Central to be overwhelming, especially for newcomers managing extensive systems. - Users feel that the **UI and reporting features need improvement** , as they often lack customization and user-friendliness. #### What Are Recent G2 Reviews of ManageEngine Endpoint Central? **"[High-ROI Endpoint Management with a Centralized Console and AI Automation](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-12710625)"** **Rating:** 4.0/5.0 stars *— Ashish K.* [Read full review](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-12710625) --- **"[Friendly Interface with Flexible Policy, Patching, and Remote Control](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-12631858)"** **Rating:** 4.5/5.0 stars *— Mohammad I.* [Read full review](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-12631858) --- #### What Are G2 Users Discussing About ManageEngine Endpoint Central? - [What is Zoho ManageEngine Desktop Central?](https://www.g2.com/discussions/what-is-zoho-manageengine-desktop-central) - 3 comments - [What is ManageEngine software?](https://www.g2.com/discussions/manageengine-desktop-central-what-is-manageengine-software) - 1 comment, 1 upvote - [What is ManageEngine desktop?](https://www.g2.com/discussions/what-is-manageengine-desktop) - 1 comment ### 9. [ThreatDown](https://www.g2.com/products/threatdown/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,040 **Product Description:** ThreatDown is an all-in-one cybersecurity platform that delivers enterprise-grade protection without the complexity. Built to make advanced cybersecurity accessible without adding headcount. ThreatDown MDR monitors your environment around the clock, investigates alerts on your behalf, and takes action to contain threats before they spread— delivering the protection of an in-house SOC without the cost. One lightweight agent. One cloud-based console. ThreatDown brings endpoint and identity security together with patch management, vulnerability assessment, DNS filtering, and email security—eliminating tool sprawl and reducing operational overhead. Native EDR and ITDR telemetry connects user activity with endpoint behavior, giving teams the full attack story so they can detect and respond faster. Backed by nearly two decades of Malwarebytes expertise, ThreatDown pairs award-winning detection with a patented remediation engine that removes every trace of malware to prevent reinfection. It stops ransomware, credential theft, zero-day exploits, phishing, and human-operated attacks—and goes further with built-in ransomware rollback to help organizations recover quickly. Deploy in minutes. See value fast. Recognized as an MRG Effitas Product of the Year and a G2 Leader, ThreatDown is consistently rated for ease of use, rapid deployment, and high-quality support. ThreatDown Solutions ThreatDown MDR (Managed Detection and Response) delivers 24/7/365 human-led threat monitoring, investigation, and remediation powered by Malwarebytes detection and AI-driven engines—closing the security resource gap and reducing risk from unknown threats. ThreatDown EDR (Endpoint Detection and Response) protects against ransomware, zero-day exploits, phishing, and human-operated attacks that bypass prevention layers, with the tools to detect, investigate, and contain threats. ThreatDown ITDR (Identity Threat Detection and Response) stops identity-based attacks by continuously monitoring credential, privilege, and access behavior across Active Directory, Microsoft Entra ID, and Okta. Native correlation with EDR delivers unified endpoint-to-identity visibility and response—closing the post-authentication gap that IAM and MFA leave open. For Partners Our multi-tenant ThreatDown OneView platform enables MSPs and IT admins to streamline operations with centralized management of customer endpoints, license subscriptions, reporting, and global policies. With products and services like Endpoint Detection and Response (EDR), Managed Detection and Response (MDR) and the rest of our technologies in our portfolio, partners can offer the right product or service to each customer, tailored to their specific needs. Find out more about our partner program at https://www.threatdown.com/partner-program. ### What Do G2 Reviewers Say About ThreatDown? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of ThreatDown, finding deployment and integration straightforward and efficient. - Users love the **user-friendly interface** and effective integration of ThreatDown, enhancing their security management experience. - Users value the **effective threat prevention** of ThreatDown, ensuring comprehensive security across all their devices. - Users value the **effective threat detection** of ThreatDown, ensuring peace of mind while navigating online. - Users praise the **responsive and attentive customer support** of ThreatDown, ensuring effective solutions and quick assistance. **Cons:** - Users express frustration with the **poor customer support** , particularly the absence of chat assistance for troubleshooting. - Users find the **lack of clarity** in security scoring and dashboard metrics hinders their ability to assess risks effectively. - Users feel that **missing features** in ThreatDown, like flexible module selection and better integration, limit its usability. - Users report frequent **false positives** , suggesting the need for better integration to distinguish normal files and behavior. - Users express frustration with **communication issues** due to inconsistent customer service and lack of direct chat support. #### What Are Recent G2 Reviews of ThreatDown? **"[Amazing experience](https://www.g2.com/survey_responses/threatdown-review-10518723)"** **Rating:** 5.0/5.0 stars *— Jean M.* [Read full review](https://www.g2.com/survey_responses/threatdown-review-10518723) --- **"[Reliable and Streamlined Endpoint Security](https://www.g2.com/survey_responses/threatdown-review-11691210)"** **Rating:** 5.0/5.0 stars *— Bartosz B.* [Read full review](https://www.g2.com/survey_responses/threatdown-review-11691210) --- #### What Are G2 Users Discussing About ThreatDown? - [What is Malwarebytes for Business used for?](https://www.g2.com/discussions/what-is-malwarebytes-for-business-used-for) - [What is Malwarebytes team?](https://www.g2.com/discussions/what-is-malwarebytes-team) - [What is Malwarebytes endpoint protection?](https://www.g2.com/discussions/what-is-malwarebytes-endpoint-protection) - 1 comment ### 10. [Atera](https://www.g2.com/products/atera/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,119 **Product Description:** The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting and automation- thus empowering IT teams and MSPs to efficiently manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Introducing IT Autopilot by Atera: It isn’t another IT solution, it’s a transformation in how organization scale IT. This evolution paves the way for Autonomous IT, shifting the modus operandi from reactive or routine automation to proactive and preemptive action. (1) Cut 40% of your IT workload: Eliminate 100% of tasks that drain your team’s time. IT Autopilot doesn’t just assist, it acts and resolves. (2) Always-on. No downtime: Deliver 24/7/365 IT support, no vacations, no sick leave. (3) A personal IT tech for every employee: Intelligent, context-aware AI agent that understands your environment, adapts to each user, responds instantly, and resolves autonomously. Plus, early-adopters have said it’s also quite polite. Atera is pioneering the shift from automation to AI-powered autonomy in IT. With our AI agents, IT teams can offload repetitive tasks, resolve issues faster, ensure better service, and focus on strategy rather than fix/break or firefighting. We maintain the highest security and compliance standards and follow responsible AI frameworks, ensuring our AI can be a trusted extension of your IT team. Trusted by over 13K customers in 120+ countries, Atera offers a scalable solution enabling organizations to drive sustainable growth and maximize organizational efficiency. Discover how Atera can help you achieve unparalleled IT efficiency. Try Atera free for 30 days at: www.atera.com ### What Do G2 Reviewers Say About Atera? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Atera, enjoying its intuitive interface and all-in-one functionality. - Users value Atera's **automation and AI capabilities** , enhancing efficiency and providing solid infrastructure visibility. - Users value the **automation and scripting capabilities** of Atera, significantly enhancing efficiency and saving deployment time. - Users find Atera's **efficiency** exceptional, seamlessly managing client machines and automating tasks to save valuable time. - Users value the **seamless remote access** of Atera, appreciating its efficiency and all-in-one dashboard for managing tasks. **Cons:** - Users note the **missing features** in Atera, expressing a need for improved dashboard and reporting capabilities. - Users express concerns over **limited features** , particularly in the mobile app and billing options available in Atera. - Users face **feature issues** with Atera, including disruptive changes and problems with remote access and agent installation. - Users feel that Atera requires **improvements in interface changes and system performance** that disrupt their workflow and efficiency. - Users find that **automation workflows and threshold profile limitations** require improvements for easier management and efficiency. #### What Are Recent G2 Reviews of Atera? **"[Easy Ticketing, Great Remote Control, and Per-Technician Pricing](https://www.g2.com/survey_responses/atera-review-12857590)"** **Rating:** 5.0/5.0 stars *— Jaco K.* [Read full review](https://www.g2.com/survey_responses/atera-review-12857590) --- **"[Atera’s All-in-One Platform Streamlines MSP Operations](https://www.g2.com/survey_responses/atera-review-12797264)"** **Rating:** 4.0/5.0 stars *— Riccardo T.* [Read full review](https://www.g2.com/survey_responses/atera-review-12797264) --- #### What Are G2 Users Discussing About Atera? - [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) - 1 comment - [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) - 1 comment - [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) - 2 comments ### 11. [WatchGuard Endpoint Security](https://www.g2.com/products/watchguard-endpoint-security/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 116 **Product Description:** WatchGuard Endpoint Security solutions help you safeguard devices against cyber threats. WatchGuard EPDR and Advanced EPDR, our AI-powered flagship endpoint solutions, enhance your security posture by seamlessly integrating endpoint protection (EPP) with detection and response (EDR) capabilities alongside our Zero-Trust Application and Threat Hunting Services. All are tightly integrated within WatchGuard Cloud and ThreatSync, delivering valuable visibility and intelligence while fortifying cross-product detection and response (XDR). ### What Do G2 Reviewers Say About WatchGuard Endpoint Security? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **real-time threat detection** and easy integration features of WatchGuard Endpoint Security for enhanced protection. - Users value the **real-time threat detection and protection** of WatchGuard Endpoint Security, ensuring constant safety against threats. - Users value the **real-time threat detection** of WatchGuard Endpoint Security, ensuring constant protection against malware and ransomware. - Users appreciate the **protection and integrations** of WatchGuard Endpoint Security, ensuring safety and security consistently. - Users find the **ease of installation and use** in WatchGuard Endpoint Security to be exceptional and beneficial. **Cons:** - Users find the **setup process complex** , making it challenging for those unfamiliar with WatchGuard Endpoint Security. - Users find the **setup process complex** , especially those who are new to WatchGuard Endpoint Security. - Users often find the **difficult configuration** of WatchGuard Endpoint Security challenging, especially those new to the system. - Users find WatchGuard Endpoint Security to be **too expensive** , but note the presence of "Panda" during installation. - Users find the **setup process complex** , which can be challenging for those unfamiliar with the system. #### What Are Recent G2 Reviews of WatchGuard Endpoint Security? **"[Simple, Best-in-Class Console with Strong Protection & Integrations](https://www.g2.com/survey_responses/watchguard-endpoint-security-review-12262901)"** **Rating:** 4.0/5.0 stars *— Bartłomiej P.* [Read full review](https://www.g2.com/survey_responses/watchguard-endpoint-security-review-12262901) --- **"[Easy Setup, Smart Notifications, and Reliable Performance](https://www.g2.com/survey_responses/watchguard-endpoint-security-review-12710744)"** **Rating:** 5.0/5.0 stars *— Daniel K.* [Read full review](https://www.g2.com/survey_responses/watchguard-endpoint-security-review-12710744) --- #### What Are G2 Users Discussing About WatchGuard Endpoint Security? - [How has WatchGuard Endpoint Security impacted your cybersecurity strategy, and what features do you find most useful?](https://www.g2.com/discussions/how-has-watchguard-endpoint-security-impacted-your-cybersecurity-strategy-and-what-features-do-you-find-most-useful) ### 12. [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 250 **Product Description:** Microsoft Intune Enterprise Application Management is a cloud-based solution designed to simplify the discovery, deployment, and updating of applications within an organization. By providing a securely hosted catalog of prepackaged Microsoft and third-party applications, it reduces the time and effort IT administrators spend on app management. This service ensures that applications remain current and secure, mitigating potential security risks associated with outdated software. Key Features and Functionality: - Enterprise App Catalog: Access a comprehensive collection of prepackaged applications, including both Microsoft and third-party apps, directly from the Intune console. - Streamlined Deployment: Easily discover, package, and deploy applications, reducing complexity and saving time for IT administrators. - Automated Updates: Keep applications up to date by leveraging a guided upgrade experience, proactively identifying and updating outdated apps. - Security Risk Mitigation: Deploy app fixes immediately when security vulnerabilities are discovered, reducing potential risks and ensuring compliance. - Integration with Windows Autopilot: Support for Windows Autopilot allows for seamless integration, enabling the selection of blocking apps from the Enterprise App Catalog in Enrollment Status Page (ESP) and Device Preparation Page (DPP) profiles. Primary Value and Problem Solved: Microsoft Intune Enterprise Application Management addresses the challenges organizations face in managing the lifecycle of applications across diverse endpoints. By offering a centralized, cloud-based platform, it simplifies the processes of app discovery, deployment, and maintenance. This not only enhances operational efficiency but also strengthens security by ensuring that applications are consistently updated and compliant with organizational policies. Ultimately, it empowers IT teams to focus on strategic initiatives rather than routine app management tasks. ### What Do G2 Reviewers Say About Microsoft Intune Enterprise Application Management? *AI-generated summary from verified user reviews* **Pros:** - Users value the **centralized management** of Microsoft Intune, facilitating seamless application deployment and lifecycle management across devices. - Users value the **strong security features** of Microsoft Intune, ensuring secure integration and control across all devices. - Users appreciate the **ease of use** of Microsoft Intune, finding it efficient for managing applications across devices. - Users appreciate the **centralized control** and seamless integration of Intune, making application management efficient and secure. - Users appreciate the **smooth and effective software deployment** enabled by Microsoft Intune's centralized management and cloud control. **Cons:** - Users find the **setup complexity** of Microsoft Intune challenging, particularly for advanced policies and troubleshooting. - Users criticize the **complexity of setup and troubleshooting** , which complicates the management of policies in Intune. - Users find the **steep learning curve** of Microsoft Intune challenging, complicating setup and troubleshooting for new administrators. - Users find **missing features** in Microsoft Intune, especially for Mac management and cross-platform consistency, limiting effectiveness. - Users face **limited flexibility** with Intune, struggling with complex scenarios and lengthy deployment processes affecting functionality. #### What Are Recent G2 Reviews of Microsoft Intune Enterprise Application Management? **"[Effortless App Management, Superb Security](https://www.g2.com/survey_responses/microsoft-intune-enterprise-application-management-review-12736109)"** **Rating:** 5.0/5.0 stars *— Amit G.* [Read full review](https://www.g2.com/survey_responses/microsoft-intune-enterprise-application-management-review-12736109) --- **"[Effortlessly Manages Devices and Improves Efficiency](https://www.g2.com/survey_responses/microsoft-intune-enterprise-application-management-review-12753333)"** **Rating:** 5.0/5.0 stars *— Paul M.* [Read full review](https://www.g2.com/survey_responses/microsoft-intune-enterprise-application-management-review-12753333) --- #### What Are G2 Users Discussing About Microsoft Intune Enterprise Application Management? - [What is Microsoft Intune used for?](https://www.g2.com/discussions/what-is-microsoft-intune-used-for) - 4 comments - [Is Microsoft Intune free?](https://www.g2.com/discussions/is-microsoft-intune-free) - 3 comments - [Which of the following are features of SCCM?](https://www.g2.com/discussions/which-of-the-following-are-features-of-sccm) ### 13. [Iru](https://www.g2.com/products/iru/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 792 **Product Description:** Iru is an AI-powered IT and security platform designed to help organizations secure their users, applications, and devices in an increasingly complex digital landscape. Tailored for the AI era, Iru integrates identity and access management, endpoint security, and compliance automation into a single cohesive solution. This unification streamlines operations, allowing IT and security teams to regain control and allocate their time more effectively. Targeted at fast-growing companies, Iru addresses the challenges faced by IT and security professionals who often juggle multiple tools and systems. The platform is particularly beneficial for organizations that require robust security measures while maintaining agility and efficiency. Use cases include managing user access across various applications, ensuring device security, and automating compliance processes, all of which are critical in today’s fast-paced business environment. At the heart of Iru is the Iru Context Model, which provides a dynamic overview of the organization’s environment by continuously monitoring users, devices, and applications in real-time. Complementing this model is Iru AI, an intelligent layer that transforms live data signals into actionable insights, orchestrates necessary actions, and maintains a comprehensive audit trail. This integration enhances policy enforcement, automates response mechanisms, and simplifies compliance, making it easier for organizations to adhere to regulatory requirements. One of Iru's standout features is its single endpoint agent, which manages and secures every device within an organization’s fleet. By implementing passwordless access through device-bound passkeys linked to device posture, Iru creates a trust fabric that strengthens security between users and devices. Additionally, compliance is continuously monitored with customized controls and an Adaptive Evidence Map that updates automatically, reducing the burden on IT teams and minimizing the risk of oversight. Iru aims to bring clarity and control back to overwhelmed IT and security teams by consolidating disparate tools into one unified platform. This shift allows teams to transition from reactive firefighting to proactive strategic initiatives that drive business success. The result is a more robust security posture, simplified workflows, and outcomes that align with organizational goals, ultimately fostering a safer and more efficient operational environment. ### What Do G2 Reviewers Say About Iru? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of Iru, praising its intuitive interface and helpful customer support. - Users praise Iru for its **responsive and genuinely helpful customer support** , enhancing their overall experience with the product. - Users value the **user-friendly device management** of Iru, appreciating its ease of use for all employees. - Users highlight the **easy setup** of Iru, enhancing their experience with quick, seamless integration and support. - Users value the **intuitive platform** of Iru, which simplifies management for Apple MacOS devices and supports efficient deployment. **Cons:** - Users seek **missing features** like advanced EDR capabilities and improved reporting tools for better functionality. - Users note Kandji's **lack of features** compared to competitors, requiring additional tools for a complete experience. - Users find the **lack of Windows device management** a significant drawback, complicating workflows and increasing costs. - Users express frustration over **limited compatibility** , as Kandji only supports Mac, lacking solutions for Windows and Linux devices. - Users find Iru to be **expensive** with unpredictable pricing that complicates budgeting for small to mid-sized companies. #### What Are Recent G2 Reviews of Iru? **"[A Reliable Solution for Structured IT Asset Governance](https://www.g2.com/survey_responses/iru-review-12812863)"** **Rating:** 4.5/5.0 stars *— Emanuele M.* [Read full review](https://www.g2.com/survey_responses/iru-review-12812863) --- **"[Iru’s Robust MDM: Intuitive UI, Lightweight Agent, and World-Class Support](https://www.g2.com/survey_responses/iru-review-12815037)"** **Rating:** 5.0/5.0 stars *— Kevin B.* [Read full review](https://www.g2.com/survey_responses/iru-review-12815037) --- #### What Are G2 Users Discussing About Iru? - [How much does Addigy cost?](https://www.g2.com/discussions/how-much-does-addigy-cost) - [What is Macos MDM?](https://www.g2.com/discussions/what-is-macos-mdm) - 2 comments, 1 upvote - [Why Kandji?](https://www.g2.com/discussions/why-kandji) - 4 comments, 1 upvote ### 14. [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 534 **Product Description:** Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility and efficiency you need to monitor more, provide great customer service, and scale your business. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business N-central is designed to help you run your managed services business or internal IT department more efficiently, so you can focus on scaling operations. ### What Do G2 Reviewers Say About N-able N-central? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in N-able N-central, enabling efficient management and remote access through seamless integrations. - Users value the **customizable automation options** in N-able N-central, enhancing control and efficiency in IT management. - Users value the **customizable scripting options** and solid remote access features of N-able N-central for IT management. - Users value the **solid remote access** capabilities of N-able N-central, enhancing system monitoring and management efficiency. - Users value the **proactive monitoring capabilities** of N-able N-central, allowing seamless background operations without client disturbance. **Cons:** - Users find the **missing features** of N-able N-central, such as credential management and chat options, frustrating. - Users report **feature issues** that hinder efficiency and contribute to frequent bugs and connection problems. - Users find the **filter editing limitations** and patching failures in N-able N-central to be quite frustrating and cumbersome. - Users find the **learning curve steep** , with scattered documentation and limited support hindering immediate experimentation. - Users find the **user interface confusing** , with a steep learning curve that complicates navigation and functionality. #### What Are Recent G2 Reviews of N-able N-central? **"[Very powerful, flexible platform with strong integrations and automation](https://www.g2.com/survey_responses/n-able-n-central-review-12805749)"** **Rating:** 5.0/5.0 stars *— Patrick K.* [Read full review](https://www.g2.com/survey_responses/n-able-n-central-review-12805749) --- **"[Reliable Central Hub for Seamless Remote Management](https://www.g2.com/survey_responses/n-able-n-central-review-12787613)"** **Rating:** 5.0/5.0 stars *— Chris M.* [Read full review](https://www.g2.com/survey_responses/n-able-n-central-review-12787613) --- #### What Are G2 Users Discussing About N-able N-central? - [How much does SolarWinds RMM cost?](https://www.g2.com/discussions/how-much-does-solarwinds-rmm-cost) - 1 comment - [What does SolarWinds MSP do?](https://www.g2.com/discussions/what-does-solarwinds-msp-do) - [What is MSP N Central?](https://www.g2.com/discussions/what-is-msp-n-central) ### 15. [Syncro](https://www.g2.com/products/syncro/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 500 **Product Description:** Syncro is a unified IT and security operations platform that acts as a force multiplier for IT departments. By bringing endpoint management, service desk automation, and Microsoft 365 security into a single system of action, we eliminate the tool silos that create security gaps. Syncro helps your team transition from reactive firefighting to proactive orchestration, ensuring every device is patched and every cloud tenant is secure. Experience a streamlined workflow that hardens your security posture while maximizing organizational productivity. Build a more resilient IT infrastructure with a platform built to scale with your business. ### What Do G2 Reviewers Say About Syncro? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** in Syncro, streamlining troubleshooting, communication, and ticket management effectively. - Users appreciate the **intuitive remote access and asset management** features of Syncro, boosting productivity and efficiency. - Users highlight the **easy setup** of Syncro, making it accessible even for first-time users. - Users value the **seamless integrations** of Syncro, enhancing their experience through unified features and functionalities. - Users appreciate the **automation capabilities** of Syncro, enhancing workflow efficiency and making task management intuitive. **Cons:** - Users find **missing features** such as Linux distro support and real-time messaging hinder Syncro's overall usefulness. - Users note that Syncro requires **improvement in interface design and responsiveness** , impacting overall usability and experience. - Users express a need for **improved features** , including better UI, expanded Linux support, and enhanced reporting tools. - Users experience **feature issues** with Syncro, including limited automation, customization, and problematic ticket management functionality. - Users feel that Syncro's **API and automation features need improvement** for better functionality and user experience. #### What Are Recent G2 Reviews of Syncro? **"[User-Friendly App that is great for a team in a business](https://www.g2.com/survey_responses/syncro-review-12059675)"** **Rating:** 4.0/5.0 stars *— Michael C.* [Read full review](https://www.g2.com/survey_responses/syncro-review-12059675) --- **"[User-Friendly and Efficient for Daily IT Support](https://www.g2.com/survey_responses/syncro-review-10823178)"** **Rating:** 5.0/5.0 stars *— steve t.* [Read full review](https://www.g2.com/survey_responses/syncro-review-10823178) --- #### What Are G2 Users Discussing About Syncro? - [What is Syncro used for?](https://www.g2.com/discussions/what-is-syncro-used-for) - [What is atera RMM?](https://www.g2.com/discussions/syncro-what-is-atera-rmm) - 1 comment - [What is Synchro 4d?](https://www.g2.com/discussions/what-is-synchro-4d) ### 16. [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 184 **Product Description:** IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its open, cloud-based platform integrates with preferred security and productivity tools. You can protect your workforce with evolved Threat Management, Mobile Security, Device management features and your analytics will be powered by watsonx AI capabilities, helping you to set up a good security posture. IBM MaaS360 is available for purchase on ibm.com and AWS Marketplace. ### What Do G2 Reviewers Say About IBM MaaS360? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **robust management capabilities** of IBM MaaS360, particularly its control and security features across multiple platforms. - Users value the **robust security features** of IBM MaaS360, enhancing control and compliance across multiple devices. - Users value the **extensive control and multi-platform management** capabilities of IBM MaaS360 for effective device oversight. - Users appreciate the **ease of use** of IBM MaaS360, noting its intuitive platform and straightforward implementation. - Users commend the **proactive threat reporting and robust security features** offered by IBM MaaS360 for device management. **Cons:** - Users find the **learning curve steep** , making onboarding difficult for new users unfamiliar with the software. - Users find the **poor interface design** of IBM MaaS360 challenging, especially for those less tech-savvy. - Users find the **poor UI** of IBM MaaS360 challenging, especially for clients with limited tech skills. - Users frequently experience **slow performance** with IBM MaaS360, leading to frustration and inefficiencies in their workflows. - Users find the **outdated interface** of IBM MaaS360 to be cumbersome, complicating navigation and usability. #### What Are Recent G2 Reviews of IBM MaaS360? **"[MaaS360 review](https://www.g2.com/survey_responses/ibm-maas360-review-11160928)"** **Rating:** 5.0/5.0 stars *— Tiwari S.* [Read full review](https://www.g2.com/survey_responses/ibm-maas360-review-11160928) --- **"[Very good MDM Mobility service.](https://www.g2.com/survey_responses/ibm-maas360-review-4365925)"** **Rating:** 5.0/5.0 stars *— Rajiv P.* [Read full review](https://www.g2.com/survey_responses/ibm-maas360-review-4365925) --- #### What Are G2 Users Discussing About IBM MaaS360? - [What is IBM Security MaaS360 with Watson used for?](https://www.g2.com/discussions/what-is-ibm-security-maas360-with-watson-used-for) - [Can MaaS360 read text messages?](https://www.g2.com/discussions/can-maas360-read-text-messages) - [Can IBM MaaS360 track your location?](https://www.g2.com/discussions/can-ibm-maas360-track-your-location) ### 17. [Check Point Harmony Endpoint](https://www.g2.com/products/check-point-harmony-endpoint/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 254 **Product Description:** Harmony Endpoint is a complete endpoint security solution offering a fleet of advanced endpoint threat prevention capabilities so you can safely navigate today’s menacing threat landscape. It provides a comprehensive system to proactively prevent, detect, and remediate evasive malware attacks. ### What Do G2 Reviewers Say About Check Point Harmony Endpoint? *AI-generated summary from verified user reviews* **Pros:** - Users benefit from the **enhanced security features** of Check Point Harmony Endpoint, providing robust protection against various threats. - Users value the **consolidated and comprehensive security features** of Harmony Endpoint, enhancing protection and management effortlessly. - Users value the **robust threat detection** of Check Point Harmony Endpoint, offering seamless protection without hindering performance. - Users appreciate the **seamless protection** of Check Point Harmony Endpoint, enjoying a powerful and efficient security solution. - Users value the **ease of management** with Check Point Harmony Endpoint, enjoying its seamless integration into daily tasks. **Cons:** - Users often experience **slow performance** due to the resource-intensive nature of Check Point Harmony Endpoint on lower-spec devices. - Users note that Check Point Harmony Endpoint has **high resource usage** , which can significantly slow down lower-spec devices during operations. - Users find the **difficult configuration** of Check Point Harmony Endpoint challenging, impacting efficiency and causing operational friction. - Users find Check Point Harmony Endpoint **expensive** , which can be challenging for small to medium-sized businesses on tight budgets. - Users face a **steep learning curve** with Check Point Harmony Endpoint, making navigation and customization challenging for non-technical users. #### What Are Recent G2 Reviews of Check Point Harmony Endpoint? **"[efficient, safe and friendly](https://www.g2.com/survey_responses/check-point-harmony-endpoint-review-7171717)"** **Rating:** 5.0/5.0 stars *— William Adrian C.* [Read full review](https://www.g2.com/survey_responses/check-point-harmony-endpoint-review-7171717) --- **"[Harmony Endpoint is EDPR](https://www.g2.com/survey_responses/check-point-harmony-endpoint-review-7601429)"** **Rating:** 5.0/5.0 stars *— Baris guney y.* [Read full review](https://www.g2.com/survey_responses/check-point-harmony-endpoint-review-7601429) --- #### What Are G2 Users Discussing About Check Point Harmony Endpoint? - [What is Harmony Endpoint used for?](https://www.g2.com/discussions/what-is-harmony-endpoint-used-for) - [What is Check Point Endpoint Security?](https://www.g2.com/discussions/what-is-check-point-endpoint-security) - [What does Check Point Software Do?](https://www.g2.com/discussions/harmony-endpoint-what-does-check-point-software-do) ### 18. [HCL BigFix](https://www.g2.com/products/hcl-technologies-hcl-bigfix/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 85 **Product Description:** HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform. Built to deliver Secure Resilient Operations, HCL BigFix enables IT and security teams to manage, secure, and remediate endpoints and infrastructure across on-premises, hybrid, and multi-cloud environments at enterprise scale. Enterprises choose HCL BigFix for: - A single-agent, unified platform for endpoint and infrastructure management - Centralized visibility and control across 155M+ endpoints and 90+ operating system variants - Automated patching, continuous compliance, and real-time vulnerability remediation with \>98% first-pass patch success - AI-driven automation and agentic workflows powered by AEX to enable proactive self-healing and improved Digital Employee Experience (DEX) ### What Do G2 Reviewers Say About HCL BigFix? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **automation capabilities** of HCL BigFix, enhancing efficiency and security through centralized management. - Users appreciate the **centralized endpoint management** of HCL BigFix for its efficiency and enhanced security capabilities. - Users appreciate the **ease of use** in HCL BigFix, enjoying streamlined management and automation from a single console. - Users appreciate the **real-time visibility and centralized management** of HCL BigFix, streamlining endpoint security and operations. - Users appreciate the **automated patching efficiency** of HCL BigFix, which simplifies management and enhances security across endpoints. **Cons:** - Users find the **complex UI** of HCL BigFix challenging, increasing the learning curve and complicating custom content creation. - Users find the **complex UI** of HCL BigFix increases the learning curve, making it challenging for newcomers. - Users find the **poor interface design** of HCL BigFix to complicate usability and increase the learning curve significantly. - Users find the **poor reporting** in HCL BigFix challenging, needing extra configuration for meaningful insights. - Users find the **poor UI** of HCL BigFix to be complex and non-intuitive, complicating user experience and insights. #### What Are Recent G2 Reviews of HCL BigFix? **"[Best for Server patching](https://www.g2.com/survey_responses/hcl-bigfix-review-12705779)"** **Rating:** 5.0/5.0 stars *— Deepak S.* [Read full review](https://www.g2.com/survey_responses/hcl-bigfix-review-12705779) --- **"[Real-Time Visibility and Centralized Endpoint Management That Scales](https://www.g2.com/survey_responses/hcl-bigfix-review-12330404)"** **Rating:** 5.0/5.0 stars *— Sourabh M.* [Read full review](https://www.g2.com/survey_responses/hcl-bigfix-review-12330404) --- #### What Are G2 Users Discussing About HCL BigFix? - [What is the basic function provided by BigFix inventory?](https://www.g2.com/discussions/what-is-the-basic-function-provided-by-bigfix-inventory) - [What feature sets does the BigFix Lifecycle module provide?](https://www.g2.com/discussions/what-feature-sets-does-the-bigfix-lifecycle-module-provide) - [What is BigFix HCL?](https://www.g2.com/discussions/what-is-bigfix-hcl) - 3 comments ### 19. [Pulseway](https://www.g2.com/products/pulseway/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 120 **Product Description:** Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface. - Be instantly alerted to issues, resolve them before they become a problem and minimize downtime – across the network. - Let you and your team be fully productive from anywhere to deliver first-class customer service wherever you are. - Automate repetitive IT tasks and automatically fix issues before they become a problem. - Pulseway built-in Mobile Remote Control enables simple, reliable, and fluid remote access to any monitored systems. Access files, applications and control remote systems as if you were sitting right in front of them. Try Pulseway RMM today with a free 14-day no-commitment trial to see for yourself. ### What Do G2 Reviewers Say About Pulseway? *AI-generated summary from verified user reviews* **Pros:** - Users value Pulseway's **exceptional customer support** , experiencing seamless solutions and a strong relationship with the support team. - Users appreciate the **ease of use** of Pulseway, praising its accessibility and quick implementation in daily operations. - Users commend Pulseway for its **robust feature set** , enhancing tech support and improving overall customer experience. - Users appreciate the **intuitive interface** of Pulseway, making it easy to implement and enhancing customer support effectively. - Users appreciate the **seamless monitoring capabilities** of Pulseway, enhancing efficiency with minimal oversight required. **Cons:** - Users express frustration over **feature issues** like incomplete modules, frequent logouts, and poor reporting functionality. - Users note that **reporting and app functionality improvements are necessary** to enhance the overall experience and consistency. - Users are frustrated with the **missing features** in Pulseway, highlighting incomplete modules and outdated mobile app functionality. - Users feel the **reporting and mobile app need significant improvement** , impacting overall usability and functionality. - Users find Pulseway has **limited features** , particularly lacking comprehensive monitoring tools and a cohesive mobile experience. #### What Are Recent G2 Reviews of Pulseway? **"[Brilliant Mobile Control and Versatile Remote Management](https://www.g2.com/survey_responses/pulseway-review-12750546)"** **Rating:** 4.5/5.0 stars *— Rinalon E.* [Read full review](https://www.g2.com/survey_responses/pulseway-review-12750546) --- **"[Pulseway’s Mobile-Friendly Remote Monitoring with Real-Time Alerts and Automation](https://www.g2.com/survey_responses/pulseway-review-12795320)"** **Rating:** 4.5/5.0 stars *— Luciana S.* [Read full review](https://www.g2.com/survey_responses/pulseway-review-12795320) --- #### What Are G2 Users Discussing About Pulseway? - [Is Pulseway cloud based?](https://www.g2.com/discussions/is-pulseway-cloud-based) - [Does Pulseway have a free version?](https://www.g2.com/discussions/does-pulseway-have-a-free-version) - [What can Pulseway monitor?](https://www.g2.com/discussions/what-can-pulseway-monitor) - 1 comment ### 20. [Cynet](https://www.g2.com/products/cynet/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 208 **Product Description:** Cynet is the unified, AI-powered cybersecurity platform that delivers robust and comprehensive protection for security teams while maximizing operational efficiency for managed service providers (MSPs). This platform consolidates a wide array of security capabilities into a single, user-friendly interface, ensuring that organizations can effectively safeguard their digital assets without the complexity often associated with multi-solution environments. Cynet’s platform simplifies security management by integrating various functionalities, such as endpoint protection, threat detection, and incident response, into one cohesive system. This integration not only streamlines operations but also allows organizations to allocate their resources more effectively, ultimately enhancing their overall security posture. One of the standout features of Cynet’s platform is its remarkable performance in the MITRE ATT&CK Evaluations. Cynet delivered 100% visibility and 100% analytic coverage without requiring any configuration changes three years in a row. This capability ensures that organizations can monitor their environments comprehensively and respond to threats with precision. The platform’s built-in analytics and reporting tools provide actionable insights, enabling users to make informed decisions about their cybersecurity strategies. Additionally, Cynet offers 24/7 expert support, which is crucial for organizations that may not have in-house cybersecurity expertise. This round-the-clock assistance ensures that users can quickly address any security incidents or concerns, minimizing potential downtime and damage. The combination of advanced technology and dedicated support positions Cynet as a valuable partner for SMEs and service providers looking to enhance their cybersecurity measures. In summary, Cynet’s unified, AI-powered cybersecurity platform stands out in the crowded cybersecurity market by offering a unified solution tailored to the needs of MSPs. Its comprehensive features, exceptional performance in industry evaluations, and continuous expert support make it a compelling choice for organizations seeking to bolster their cybersecurity defenses while maintaining operational efficiency. ### What Do G2 Reviewers Say About Cynet? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Cynet, enjoying its straightforward yet comprehensive features in one dashboard. - Users value Cynet's **unified platform** for seamless endpoint protection, combining powerful features into an easy-to-use dashboard. - Users praise Cynet for its **exceptional threat detection** , ensuring effective monitoring and prompt response to potential threats. - Users value the **exceptional customer support** from Cynet, enabling smooth deployment and quick response to issues. - Users appreciate Cynet for its **flawless threat monitoring and response** , enhancing overall security with a seamless approach. **Cons:** - Users find **limited customization** options for reports and dashboards, affecting their ability to present data effectively. - Users note **feature limitations** with customization options and integrations, though it's manageable for overall platform reliability. - Users express concern over the **lack of customization** in reports, making it challenging to meet specific team needs. - Users note the **limited features** of Cynet, particularly in reporting options and third-party integration capabilities. - Users find **missing features** in Cynet, such as web filtering and a firewall, limiting their security management options. #### What Are Recent G2 Reviews of Cynet? **"[Effective Protection with Usability Issues](https://www.g2.com/survey_responses/cynet-review-11387686)"** **Rating:** 4.0/5.0 stars *— Andrea B.* [Read full review](https://www.g2.com/survey_responses/cynet-review-11387686) --- **"[Net Protection with Cynet: Effective and Versatile](https://www.g2.com/survey_responses/cynet-review-12469096)"** **Rating:** 4.5/5.0 stars *— Cristiano Fratini F.* [Read full review](https://www.g2.com/survey_responses/cynet-review-12469096) --- #### What Are G2 Users Discussing About Cynet? - [What is Cynet 360 AutoXDR™ used for?](https://www.g2.com/discussions/what-is-cynet-360-autoxdr-used-for) - [What is cynet XDR?](https://www.g2.com/discussions/what-is-cynet-xdr) - 1 comment - [What is cynet used for?](https://www.g2.com/discussions/what-is-cynet-used-for) - 1 comment ### 21. [PDQ Connect](https://www.g2.com/products/pdq-connect/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 404 **Product Description:** PDQ Connect is an agent-based endpoint management solution for Windows and macOS, designed for IT administrators and sysadmins. Manage, secure, and automate endpoints across remote, hybrid, and on-site environments without requiring a VPN. Core capabilities include patch management, software deployment, remote desktop access, and vulnerability management. Patch management supports both Windows updates and third-party applications. Vulnerabilities are continuously detected and prioritized using real-world exploit activity in addition to CVSS, enabling remediation based on active risk. Real-time, event-driven automation allows IT teams to execute workflows based on device state and predefined conditions — deployments trigger the moment a condition is met, without waiting for a scheduled window. Offline device deployment queuing ensures no device is skipped regardless of connectivity at the time a deployment runs. The curated package library includes 500+ applications and scripts, sourced directly from publishers, virus-scanned, and typically updated within hours of a new release. Custom multistep packages are supported for proprietary or specialized software. Device groups and inventory provide dynamic and static targeting based on device state, installed software, and custom scan data. Native deployment logging captures failure detail without requiring custom scripts. Remote desktop access supports sessions whether or not an end user is logged in. Multi-tenant support allows IT teams managing multiple environments to operate from a single console. PDQ Connect is SOC 2 certified and includes security features including MFA, role-based access controls, encryption, and audit logging to support compliance requirements. Pricing is publicly available and supports self-service purchasing without requiring a sales call. A 14-day free trial is available with no credit card required. Founded in 2001, PDQ was built by sysadmins, for sysadmins. Backed by a support team with a 95% customer satisfaction score over the past year. Trusted by 30,000+ IT professionals worldwide. ### What Do G2 Reviewers Say About PDQ Connect? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of PDQ Connect, appreciating its intuitive UI and efficient deployment capabilities. - Users value the **effortless software deployment** capabilities of PDQ Connect, streamlining updates and enhancing infrastructure management. - Users appreciate the **easy deployment** capabilities of PDQ Connect, enabling seamless management from any location. - Users praise the **easy setup** of PDQ Connect, facilitating a smooth transition for managing remote devices. - Users appreciate the **remote access capabilities** of PDQ Connect, enabling support even when users are offline. **Cons:** - Users face **missing features** in PDQ Connect, affecting efficiency in command execution and administrative tasks. - Users highlight that PDQ Connect needs **significant improvements** in features like patch management and mobile accessibility. - Users find that **features are limited** in PDQ Connect, especially compared to PDQ on-premise, affecting functionality. - Users experience **remote access issues** with PDQ Connect, lacking convenient cloud solutions for off-site support. - Users face **deployment issues** with PDQ Connect, particularly when configuring pre-installed software and custom executables. #### What Are Recent G2 Reviews of PDQ Connect? **"[Intuitive, Reliable Remote Access That Streamlines Support](https://www.g2.com/survey_responses/pdq-connect-review-12846746)"** **Rating:** 5.0/5.0 stars *— Verified User in Manufacturing* [Read full review](https://www.g2.com/survey_responses/pdq-connect-review-12846746) --- **"[Simple, Real-Time Endpoint Management with Powerful Remote Updates](https://www.g2.com/survey_responses/pdq-connect-review-12432856)"** **Rating:** 5.0/5.0 stars *— Heather L.* [Read full review](https://www.g2.com/survey_responses/pdq-connect-review-12432856) --- ### 22. [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 195 **Product Description:** SentinelOne (NYSE:S) is pioneering autonomous cybersecurity to prevent, detect, and respond to cyber attacks faster and with higher accuracy than ever before. The Singularity Platform protects and empowers leading global enterprises with real-time visibility, cross-platform correlation, and AI-powered response across endpoints, cloud workloads and containers, network-connected (IoT) devices and identity-centric attack surfaces. To learn more, visit www.sentinelone.com or follow us at @SentinelOne, on LinkedIn or Facebook. Over 9,250 customers, including 4 of the Fortune 10, hundreds of the Global 2000, prominent governments, healthcare providers, and educational institutions, trust SentinelOne to bring their defenses into the future, gaining more capability with less complexity. SentinelOne is a Leader in the Gartner Magic Quadrant for Endpoint Protection Platforms, and is a go-to platform across all customer profiles, as highlighted in Gartner’s Critical Capabilities report. SentinelOne continues to prove its industry-leading capabilities in the MITRE Engenuity ATT&CK® Evaluation, with 100% protection detection, 88% less noise, and zero delays in the 2024 MITRE ATT&CK Engenuity evaluations, demonstrating our dedication to keeping our customers ahead of threats from every vector. ### What Do G2 Reviewers Say About SentinelOne Singularity Endpoint? *AI-generated summary from verified user reviews* **Pros:** - Users find SentinelOne Singularity Endpoint to have a strong **ease of use** , simplifying deployment and daily operations. - Users appreciate the **rich feature set** of SentinelOne Singularity, along with its ease of use and quick alerts. - Users praise the **rapid and automated threat detection** capabilities of SentinelOne Singularity, enhancing security without slowing systems. - Users appreciate the **excellent customer support** provided by SentinelOne, enhancing their deployment and ongoing experience. - Users admire the **rapid threat detection and blocking** capabilities of SentinelOne, enhancing overall endpoint security. **Cons:** - Users note a **steep learning curve** with SentinelOne Singularity, complicating onboarding and understanding advanced features. - Users find the **user interface complicated** , which may hinder easy navigation and customization for newcomers. - Users experience **slow performance** with SentinelOne Singularity, impacting the efficiency of their endpoints significantly. - Users find the **complexity** of SentinelOne Singularity Endpoint challenging, especially for newcomers and during integration. - Users find the **difficult configuration** of SentinelOne Singularity challenging, particularly for those new to the system. #### What Are Recent G2 Reviews of SentinelOne Singularity Endpoint? **"[Strong - Reliable Endpoint Protection with Automation](https://www.g2.com/survey_responses/sentinelone-singularity-endpoint-review-12210547)"** **Rating:** 5.0/5.0 stars *— Harshul S.* [Read full review](https://www.g2.com/survey_responses/sentinelone-singularity-endpoint-review-12210547) --- **"[Autonomous Protection, Robust Security for Energy-Critical Systems](https://www.g2.com/survey_responses/sentinelone-singularity-endpoint-review-12707750)"** **Rating:** 5.0/5.0 stars *— Viral S.* [Read full review](https://www.g2.com/survey_responses/sentinelone-singularity-endpoint-review-12707750) --- #### What Are G2 Users Discussing About SentinelOne Singularity Endpoint? - [How does Sentinel one work?](https://www.g2.com/discussions/sentinelone-singularity-how-does-sentinel-one-work) - [How does Sentinel one work?](https://www.g2.com/discussions/how-does-sentinel-one-work) - [Is SentinelOne an antivirus?](https://www.g2.com/discussions/sentinelone-singularity-is-sentinelone-an-antivirus) ### 23. [Splashtop Autonomous Endpoint Management](https://www.g2.com/products/splashtop-autonomous-endpoint-management/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 63 **Product Description:** Splashtop Autonomous Endpoint Management (AEM) is an automation-led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads. With real-time OS and third-party software patching, cross-platform support, dashboards, inventory reporting and quick remediation tools, AEM can be used by IT teams to stay secure, compliant, and efficient. Splashtop AEM enables IT to: • Automate patching for OS, third-party, and custom apps • Complement Intune and other MDMs with real-time patching, scripting and remediation • Detect and prioritize vulnerabilities using AI-powered based threat CVE insights • Track and manage hardware and software inventory across all endpoints • Monitor endpoints and resolve issues proactively ### What Do G2 Reviewers Say About Splashtop Autonomous Endpoint Management? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Splashtop Autonomous Endpoint Management, making setup and integration seamless for daily tasks. - Users value the **reliability** of Splashtop for timely updates, effective security, and swift support resolutions. - Users value the **easy remote access** provided by Splashtop, streamlining support for their remote workforce effortlessly. - Users value the **robust security features** of Splashtop, ensuring their environments are protected and efficiently managed. - Users love the **seamless integration** of Splashtop AEM with existing tools, enhancing usability and security effortlessly. **Cons:** - Users feel there are **missing features** in Splashtop, particularly regarding inventory management and permission levels for admins. - Users find the **limited features** of Splashtop AEM restrict its effectiveness for comprehensive endpoint management and compliance. - Users find **limited customization** in Splashtop's reporting and analytics features, affecting in-depth insights and management capabilities. - Users find that Splashtop AEM **lacks advanced compliance features** and sufficient tiered permissioning for larger organizations. - Users report **remote access issues** due to IP conflicts and limitations in managing connection settings effectively. #### What Are Recent G2 Reviews of Splashtop Autonomous Endpoint Management? **"[AEM Upgrade Delivered Better Windows Update Control and 3rd-Party Patching](https://www.g2.com/survey_responses/splashtop-autonomous-endpoint-management-review-12476971)"** **Rating:** 5.0/5.0 stars *— Kevin J.* [Read full review](https://www.g2.com/survey_responses/splashtop-autonomous-endpoint-management-review-12476971) --- **"[Centralized Management with Seamless Updates](https://www.g2.com/survey_responses/splashtop-autonomous-endpoint-management-review-12500494)"** **Rating:** 4.5/5.0 stars *— Calvin M.* [Read full review](https://www.g2.com/survey_responses/splashtop-autonomous-endpoint-management-review-12500494) --- ### 24. [WithSecure Elements Extended Detection and Response (XDR)](https://www.g2.com/products/withsecure-elements-extended-detection-and-response-xdr/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 117 **Product Description:** WithSecure Elements Extended Detection and Response (XDR) is a unified solution, designed to protect modern IT estates. It minimizes the impact of attacks by using automated and advanced preventative controls that keep incident volumes and lower-level attacks at bay. AI-powered tooling enables fast detection, investigation, and response to threats. Luminen GenAI assistant is automatically included with Elements XDR, further empowering your analyst. Secure your digital environment: - Endpoints (laptops and workstations, mobiles, servers) - Digital identities and their user credentials (Microsoft Entra ID) - Cloud resources (Microsoft Azure) - Emails and cloud-based collaboration services (Microsoft 365 including Exchange, SharePoint sites, OneDrive, and Microsoft Teams) ### What Do G2 Reviewers Say About WithSecure Elements Extended Detection and Response (XDR)? *AI-generated summary from verified user reviews* **Pros:** - Users value the **intuitive and efficient platform** of WithSecure Elements XDR, ensuring easy management and reliable security. - Users value the **efficiency** of WithSecure Elements XDR, enjoying a seamless experience without slowing down devices. - Users value the **comprehensive alerting capabilities** of WithSecure XDR, facilitating easy identification of vulnerabilities. - Users value the **user-friendly cloud console** of WithSecure Elements XDR, which simplifies management and monitoring of endpoints. - Users appreciate the **easy management** of WithSecure Elements XDR, benefiting from a user-friendly cloud console for monitoring. **Cons:** - Users find the **interface confusing and non-responsive** , which detracts from the overall user experience of XDR. - Users experience **frequent and repetitive alerts** that disrupt workflow, alongside slow updates across devices. - Users experience **console issues** with slow updates, repetitive alerts, and an outdated interface affecting usability. - Users experience **delay issues** with slow updates and repetitive alerts, affecting overall usability and design satisfaction. - Users experience frequent **false positives** , wishing for smarter learning to better distinguish acceptable behaviors. #### What Are Recent G2 Reviews of WithSecure Elements Extended Detection and Response (XDR)? **"[WithSecure Elements Endpoint Protection: Security and Efficiency in Endpoint Protection](https://www.g2.com/survey_responses/withsecure-elements-extended-detection-and-response-xdr-review-11242743)"** **Rating:** 5.0/5.0 stars *— Claudio F.* [Read full review](https://www.g2.com/survey_responses/withsecure-elements-extended-detection-and-response-xdr-review-11242743) --- **"[Extends protection to a next level](https://www.g2.com/survey_responses/withsecure-elements-extended-detection-and-response-xdr-review-10785922)"** **Rating:** 4.5/5.0 stars *— Verified User in Logistics and Supply Chain* [Read full review](https://www.g2.com/survey_responses/withsecure-elements-extended-detection-and-response-xdr-review-10785922) --- #### What Are G2 Users Discussing About WithSecure Elements Extended Detection and Response (XDR)? - [What are the benefits and drawbacks of using WithSecure Elements for endpoint protection?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-withsecure-elements-for-endpoint-protection) - [What is WithSecure Elements Endpoint Protection used for?](https://www.g2.com/discussions/what-is-withsecure-elements-endpoint-protection-used-for) - [What is WithSecure Elements for Microsoft 365 used for?](https://www.g2.com/discussions/what-is-withsecure-elements-for-microsoft-365-used-for) ### 25. [Check Point Infinity Platform](https://www.g2.com/products/check-point-infinity-platform/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 109 **Product Description:** Check Point Infinity is the only fully consolidated cyber security architecture that provides unprecedented protection against Gen V mega-cyber attacks as well as future cyber threats across all networks, endpoint, cloud and mobile. The architecture is designed to resolve the complexities of growing connectivity and inefficient security. ### What Do G2 Reviewers Say About Check Point Infinity Platform? *AI-generated summary from verified user reviews* **Pros:** - Users value the **centralized management** of Check Point Infinity Platform, streamlining security oversight across all products. - Users appreciate the **integrated security approach** of Check Point Infinity Platform, simplifying management across all devices and services. - Users value the **easy management** of Check Point Infinity Platform, effectively integrating security services into one accessible system. - Users appreciate the **integrated security management** of Check Point Infinity Platform, enhancing control and visibility across all systems. - Users value the **ease of use** of Check Point Infinity Platform, enjoying seamless management of security from one place. **Cons:** - Users note the **steep learning curve** of Check Point Infinity Platform, often requiring time to master its features. - Users find the **complexity** of advanced settings and documentation to be a barrier in the Check Point Infinity Platform. - Users experience significant **delays in support resolution** , complicating their experience with the Check Point Infinity Platform. - Users find the **difficult configuration** of Check Point Infinity Platform overwhelming, particularly when learning and setting up the system. - Users note the **high costs** associated with Check Point Infinity Platform, especially for small businesses and scaling environments. #### What Are Recent G2 Reviews of Check Point Infinity Platform? **"[Excellent option Harmony Platform for security central](https://www.g2.com/survey_responses/check-point-infinity-platform-review-11868343)"** **Rating:** 4.5/5.0 stars *— Tania V.* [Read full review](https://www.g2.com/survey_responses/check-point-infinity-platform-review-11868343) --- **"[Seamless Hybrid Security Integration Across All Environments](https://www.g2.com/survey_responses/check-point-infinity-platform-review-11954684)"** **Rating:** 4.5/5.0 stars *— Sonu S.* [Read full review](https://www.g2.com/survey_responses/check-point-infinity-platform-review-11954684) --- #### What Are G2 Users Discussing About Check Point Infinity Platform? - [How does Check Point Infinity help customers?](https://www.g2.com/discussions/how-does-check-point-infinity-help-customers) - [What are the benefits of Check Point unified security architecture?](https://www.g2.com/discussions/what-are-the-benefits-of-check-point-unified-security-architecture) - [What are the 4 components of the Infinity architecture?](https://www.g2.com/discussions/what-are-the-4-components-of-the-infinity-architecture) ## What Is Endpoint Management Software? [Endpoint Protection Software](https://www.g2.com/categories/endpoint-protection) ## What Software Categories Are Similar to Endpoint Management Software? - [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr) - [Patch Management Software](https://www.g2.com/categories/patch-management) - [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms) --- ## How Do You Choose the Right Endpoint Management Software? ### What You Should Know About Endpoint Management Software ### Endpoint Management software buying insights at a glance Endpoint management software helps IT teams monitor, secure, and control devices across an organization from a single system. As workforces become more distributed, I’ve seen [endpoint management software](https://www.g2.com/categories/endpoint-management) shift from a backend IT function to a critical layer of security and operations. These endpoint management platforms allow teams to manage laptops, mobile devices, and servers, enforce policies, deploy updates, and respond to issues without needing physical access. ([Source 1](https://www.g2.com/categories/endpoint-management))  In practice, endpoint management tools help businesses maintain visibility and control across every device connected to their network. I consistently see teams adopt endpoint management solutions to automate patching, support remote troubleshooting, and reduce downtime caused by manual processes. As companies scale, the best endpoint management software becomes less about just managing devices and more about enabling IT teams to operate efficiently and securely at scale. Buyers evaluating endpoint management platforms tend to focus on reliability, automation depth, and ease of administration. Across the category, satisfaction trends are strong, especially for tools that balance usability with advanced functionality. Pricing typically depends on the number of endpoints managed, with additional costs tied to automation features, security add-ons, and support tiers. Pricing for endpoint management software is typically structured around the number of devices or endpoints, often offered through tiered plans. Costs tend to increase as organizations adopt more advanced features like automation, security integrations, and reporting capabilities. As a result, buyers pay close attention to scalability, especially as the number of managed devices grows over time. #### **Top 5 FAQs from software buyers:** - What is the best endpoint management software for growing IT teams? - How do endpoint management tools automate patching and updates? - Which endpoint management platforms support both on-premise and remote devices? - What security features are standard in endpoint management solutions? - How easy is it to deploy and manage endpoint management software at scale? G2’s top-rated endpoint management software, based on thousands of verified reviews, includes [Microsoft Intune](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews), [NinjaOne](https://www.g2.com/products/ninjaone/reviews), [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews), and [Atera](https://www.g2.com/products/atera/reviews). ### What are the top-reviewed Endpoint Management Software on G2? These are 5 of the top-reviewed endpoint management software: - [Microsoft Intune](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - Number of Reviews: 256 -  Satisfaction: 49 -  Market Presence: 96 - G2 Score: 73 - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - Number of Reviews: 3,701 - Satisfaction: 100 -  Market Presence: 89 - G2 Score: 94 - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) - Number of Reviews: 1,061 - Satisfaction: 75 - Market Presence: 90 - G2 Score: 83 - [Action1](https://www.g2.com/products/action1/reviews) - Number of Reviews: 894 - Satisfaction: 97 - Market Presence: 63 - G2 Score: 80 - [Atera](https://www.g2.com/products/atera/reviews) - Number of Reviews: 1,063 - Satisfaction: 79 - Market Presence: 64 - G2 Score: 72 Satisfaction score reflects how happy reviewers are with a product, based on review-driven factors G2 uses to model customer sentiment, not just star ratings alone. ([Source 2](https://www.g2.com/reports)) Market Presence score reflects a product’s reach and scale in the market using review data and additional signals. ([Source 2](https://www.g2.com/reports)) G2 Score is the overall score used to rank products within the category, calculated from Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) ### What I Often See in Endpoint Management Software **Feedback Pros: What Users Consistently Appreciate** **Intuitive dashboard interface simplifies device management workflows and onboarding processes** - _“I like the user interface of ManageEngine Endpoint Central and find it valuable for deployment. We can deploy software and it gets installed automatically, which helps when we need to manage installations remotely without doing it one by one. The initial setup was piece of cake since we had a manager from ManageEngine to guide us.” -_ [_Ruben N._](https://www.g2.com/products/manageengine-endpoint-central/reviews/manageengine-endpoint-central-review-12090471) _ManageEngine Endpoint Central Review_ **Automated patch deployment ensures consistent updates across distributed endpoint environments** - _“I like how it centralizes patch management, software deployment, remote support, and device monitoring into one easy-to-use console. The automation features save significant time, and the remote control capability allows us to support users quickly without disrupting classes. It gives strong visibility and control over all endpoints in one place.” -_ [_Serafin S_](https://www.g2.com/products/manageengine-endpoint-central/reviews/manageengine-endpoint-central-review-12414244)_. ManageEngine Endpoint Central Review_ **Reliable remote access tools enable fast troubleshooting without physical device access** - _“I love the ease of use and how easy it is to get started with Action1. The automation features are robust, and the system effectively flags a wide variety of vulnerabilities. I find the centralization and automation of updates and asset inventory extremely helpful, as it significantly simplifies our workload. The remote access capabilities are easier and quicker to roll out compared to our previous solutions, such as TeamViewer. Additionally, the automated patching and updates feature works very well, allowing us to efficiently manage software updates. Overall, Action1 has been instrumental in helping us clear our backlog, providing a comprehensive solution for our needs.” -_ [_John S._](https://www.g2.com/products/action1/reviews/action1-review-12015332) _Action1 Review_ **Cons: Where Many Platforms Fall Short** **Complex configuration settings create friction during initial setup and policy customization** - _“I found the configuration aspect in profile management a bit confusing at the start. Also, the patch management requires setting up separate config policies for reboot, which is a little confusing. It would be better if these were on one screen. Another challenge was the installation process which needed a second notification through email to get the software installed, preventing it from being easily pushed as a GPO package.” -_ [_Kurt K_](https://www.g2.com/products/atera/reviews/atera-review-12438200)_. Atera Review_ **Slow or inconsistent remote session performance impacts real time issue resolution** - _“From our Network Services team’s perspective, Action1 delivers strong patch management and endpoint visibility, but there are areas where we would like to see continued evolution. We currently leverage a robust RMM platform from another provider, and while Action1 meets our patching needs very effectively, some of the broader RMM capabilities are still maturing. The remote access and advanced management features, in particular, would need to deepen further for us to fully consolidate tools. That said, we see meaningful progress and would welcome the opportunity to displace our existing solution as Action1’s functionality continues to expand.” -_ [_Richard R_](https://www.g2.com/products/action1/reviews/action1-review-12344827)_. Action1 Review_ **Limited reporting flexibility with rigid dashboards and insufficient customization options** - “Reporting can feel limited: it’s clean, but sometimes not customizable or detailed enough for exec-level or compliance reporting. Advanced automation has a learning curve: basic stuff is easy, but more complex workflows can require extra scripting and trial-and-error. Some features aren’t as deep as best-of-breed tools: things like ticketing, MDM, or third-party integrations may not fully replace specialized platforms. UI trade-offs: the simplicity is great, but it can mean extra clicks or less granular control in certain areas.” - [Umesh J](https://www.g2.com/products/ninjaone/reviews/ninjaone-review-12306534). NinjaOne Review ### My Expert Takeaway on Endpoint Management Software in 2026 Teams that get the most value from endpoint management software treat it as a system for automation and visibility, not just device control. High-performing IT teams lean heavily on automation features like patch management and monitoring, which directly improves efficiency and reduces manual work. Across the category, products tend to score well in ease of use and meet requirements, but there is more variation in ease of setup and ease of admin, especially for more advanced endpoint management tools. Teams that invest time upfront in configuration tend to report higher satisfaction and stronger likelihood to recommend scores. I also notice that quality of support plays a major role in overall satisfaction. Tools with responsive support teams consistently receive higher ratings, especially among smaller IT teams that rely on vendor guidance. Industries like IT services, SaaS, and managed service providers often adopt endpoint management platforms more aggressively, since they need to manage large volumes of devices efficiently. The best endpoint management software stands out when it combines automation, strong support, and scalability. It is not just about managing endpoints. It is about enabling IT teams to operate faster, stay secure, and scale without adding complexity. ### Endpoint Management FAQs #### **Which endpoint management software offers the most granular controls?** Granular control typically comes from platforms that combine device management, policy enforcement, and scripting flexibility. These tools are often highlighted for fine-tuned control across endpoints: - [Microsoft Intune](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) – Strong policy-based controls across devices, identities, and apps. - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) – Deep configuration options and detailed device-level policies. - [Node4](https://www.g2.com/products/node-4/reviews) – Advanced compliance rules and conditional access controls. #### **Which endpoint management solution supports hybrid environments?** Hybrid environments require support for both on-premise and cloud-managed devices. These platforms are commonly used for that flexibility: - [Microsoft Intune](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) + [Configuration Manager](https://www.g2.com/products/manageengine-network-configuration-manager/reviews?source=search)– Combines cloud and on-prem management. - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) – Supports both deployment models in one platform. - [Node4](https://www.g2.com/products/node-4/reviews) – Designed for hybrid and multi-cloud environments. #### **What is the best endpoint management software?** The best endpoint management software depends on your environment, but these platforms consistently stand out: - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) – Known for ease of use and strong automation capabilities. - [Atera](https://www.g2.com/products/atera/reviews) – Popular with smaller IT teams and MSPs for its all-in-one approach. #### **What’s the difference between MDM and EMM?** MDM (Mobile Device Management) focuses on managing and securing mobile devices like smartphones and tablets, including features like device enrollment, remote wipe, and policy enforcement. EMM (Enterprise Mobility Management) is broader and includes MDM along with mobile app management, identity controls, and content management. In short, MDM manages devices, while EMM manages the full mobile ecosystem. #### What is the best software for automating device provisioning and updates? Automation is strongest in platforms built around patching and deployment workflows: - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) – Strong automation for patching, monitoring, and provisioning. - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) – Automated patching, OS imaging, and software deployment. #### What are the best tools for mobile device management within endpoint platforms? For mobile device management within endpoint platforms, these tools are widely recognized: - [Node4](https://www.g2.com/products/node-4/reviews) – Advanced mobile lifecycle and app management. - [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) – Focused on mobile security and compliance with AI insights. ### Sources 1. [G2 category](https://www.g2.com/categories/endpoint-management) definition and inclusion criteria for Endpoint Management. 2. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Satisfaction, Market Presence, and G2 Score definitions). **Researched by:** [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller?_gl=1*j5hkdz*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuMTQ2ODA5MDMyMC4xNzczNzg0NDcxLjE3NzM3ODQ0NzI.*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzM3ODM4MjQkbzE4OSRnMSR0MTc3Mzc4NDQ3MiRqMzgkbDAkaDA.) **Last Updated on:** March 19, 2026