Accelo offers a unified platform that integrates project management, time tracking, CRM, and billing—all in one place. This significantly reduces the need to switch between tools and improves overall workflow efficiency. The automatic time tracking and task management features are especially helpful for consulting and service-based businesses. The real-time visibility into project status and budget is another major plus, allowing for proactive decision-making. Its integration with tools like Outlook and Xero is also smooth and helpful for day-to-day operations. Review collected by and hosted on G2.com.

The user interface can feel cluttered and unintuitive at times, especially for new users. The learning curve is quite steep, and onboarding team members often requires additional training. Some modules feel overly rigid and don’t offer the flexibility needed for unique workflows. Additionally, reporting options, while robust, can be cumbersome to configure unless you’re well-versed in the system. Review collected by and hosted on G2.com.

It's easy to set up projects & retainers, as well as logging time and contacting clients. Review collected by and hosted on G2.com.

Sometimes client emails don't feed directly into Accelo, which is frustrating because visibility across the rest of the team is important. Review collected by and hosted on G2.com.

- Timesheet is better

- Billing management is better

- Scope of work and quote creation

- Looking at team capacity and utilisation reporting Review collected by and hosted on G2.com.

- There are very few things we can change in terms of the system. So in a nutshell customisation for example, rates and more

- Don't have much functionality like adding emoji and more Review collected by and hosted on G2.com.

Accelo provide me a complete solution for project management, client communication, and billing all in one place. Also accelo offer's me clear visibility into team productivity and projects progress. Review collected by and hosted on G2.com.

The interface can feel a bit complex for me and takes time to learn. Occasionally slow performance when I am handling large project or data. Review collected by and hosted on G2.com.

All the reports that Accelo generates, they aer super helpful. We can easily generate and export all the reports and make a clear financial decisions which helps the company. Moreover, the time entry and expense entry is also super easy and tracable. Review collected by and hosted on G2.com.

Since Accelo is a US based software, it does not consider the Canadian tax system. For instance while entering the expense, it does not consider PST. due to that we have to manually deduct the pst from the total and check if the auto generated GST is correct or not. There are some concerns regarding the customer service as well. It is difficult to get a response from out account manager. Review collected by and hosted on G2.com.

I like Accelo features, creation assignment, due date , to do list , planing, project map, calendar view, resource management and project monitoring. It is fully automated workflow. Review collected by and hosted on G2.com.

Time management issue, glitchiest Platform, customer support not good and it's not easy to learning. Review collected by and hosted on G2.com.

It's easy to use and intuitive, we really like the integrations with accounting softwared Review collected by and hosted on G2.com.

Lack of a roadmap on behalf of the company, updates seem to be done at random and new features are preferred over improvements to current ones. Limiting in many aspects. Review collected by and hosted on G2.com.

I like the invoice function and how you can modify what your clients view on each invoice. Review collected by and hosted on G2.com.

You are not able to go back and use invoice numbers once they are past numerically. Review collected by and hosted on G2.com.

Consistency of data and information across all aspects of the platform, good and intuitive user interface. Ability to run multiple projects at the same time. Review collected by and hosted on G2.com.

No improvements to suggest - overall good experience Review collected by and hosted on G2.com.

The best is their support system! They have been really helpful with all the reports we need. They are always there when we need them! Review collected by and hosted on G2.com.

you can't lock timesheets and you can't export staff leave reports Review collected by and hosted on G2.com.