Takes a bit to learn, but once you wrap your head around it, the ease of implementation and functionality is great. We use this every day in our agency and it helps us keep track of all of our clients, projects and invoicing. It also seamlessly integrates with Xero and other popular softwares. I have found the customer support to be good. They have a great range of articles you can read if you're having trouble. Review collected by and hosted on G2.com.

When switching from the old to new version of Accelo, I found quite a few key features were not transferred over that I use every day. This meant that I had to stay using the old version for a while. Additionally, there are some glitches sometimes with filters etc and the ability to produce dashboards and reports, but are usually fixed quickly. Review collected by and hosted on G2.com.

The All-in-one platform that combines CRM, Project Management, Time Tracking, and Billing in one system Review collected by and hosted on G2.com.

Expensive for small teams, steep learning curve, complex and overwhelming Review collected by and hosted on G2.com.

Our organization continue grow up direction with the helps of Accelo. Accelo is one of the best integrated project management tool and support system of our organizations. Review collected by and hosted on G2.com.

It has some missing features and making taks overly complicated. Review collected by and hosted on G2.com.

It's professional service business platform across all countries. I can handle my business and operations properly with the help of Accelo platform. Review collected by and hosted on G2.com.

It can't be support multiple business or big data file at one time in single device . Review collected by and hosted on G2.com.

It integrates with our accounting software, Xero. I also like the ability to create retainers with invoices that will transfer over to our accounting system. Review collected by and hosted on G2.com.

Accelo seems to cover all the bases we need right now, and it fits our needs well at this time. Review collected by and hosted on G2.com.

Its AI‑driven resource planning and capacity forecasting give clear, real‑time visibility that keeps projects on time and on budget. Review collected by and hosted on G2.com.

Reporting customization is limited, some integrations lack depth, and pricing scales quickly as you add seats. Review collected by and hosted on G2.com.

Integrating client information with contacts, emails, projects, all the way through to invoicing is a time saver for our small team, allowing access to pertinent information for the whole team. There is still a lot that Accelo can do that we haven't tapped into yet. It is challenging to learn, but their team walks you through step by step and sets up as much of the backend for you as possible, taking the time to train you along the way. We use Accelo every day in numerous ways. Review collected by and hosted on G2.com.

For our specific work, which doesn't fit nicely into any platform, several of the more robust features just don't work for how we do what we do, so it didn't eliminate as many manual and duplicative processes as we'd hoped. Review collected by and hosted on G2.com.

Ease of Use, Ease of Implementation, LOVE IT Review collected by and hosted on G2.com.

There's nothing i dont like about it !!!! Review collected by and hosted on G2.com.

Accelo is fairly easy to use with a short ramp up time, capturing billable and non-billable hours directly to client engagements and other projects, even internal. It also tracks communication with clients and activities related to specific engagements so team members can stay up to speed on work. Review collected by and hosted on G2.com.

I would love to see true milestones - non-task points in the timeline marking readiness or deadlines or other PM functionality. I'd also love to see an alert feature that I can set up to let the next team member in a process know that their prerequisite activities are complete. I'd like to see more intuitive ways to create custom fields at the organization and engagement level that we can include in reporting, and, in fact easier ways to create custom reports and dashboards. Review collected by and hosted on G2.com.

Accelo really shines with its automated workflows, real-time collaboration, and smooth integration with other tools, making everything run much smoother. What’s awesome is how easy it is to use, how you can tweak it to fit your needs, and how it pulls all your client and project info into one place, giving you a clearer view of the big picture. Review collected by and hosted on G2.com.

So far, in the three years I have been using Accelo, I have yet to experience any flaws. *Touch wood* Review collected by and hosted on G2.com.