--- title: Accelo Reviews meta_title: 'Accelo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 685 reviews by the users' company size, role or industry to find out how Accelo works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 685 scale: '5' date_modified: '2026-07-18' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # Accelo Reviews **Vendor:** Accelo **Category:** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) **Average Rating:** 4.3/5.0 **Total Reviews:** 685 ## About Accelo Most PSA platforms tell you what happened. Accelo tells you what's coming. Professional services firms running on disconnected tools are making critical decisions on data that's always a few weeks behind: a project tool here, a resourcing spreadsheet there, an invoicing system that talks to neither. Scope drifts unnoticed. Margins erode before anyone sees them. Resourcing decisions get made on gut feel. And 42% of professional services firms are losing revenue they've already earned as a result. Accelo is an AI-powered PSA platform that connects project delivery, resourcing, and financials in one place and tells you what's coming before it becomes a problem. Not another tool to add to the stack. The platform that replaces the gaps between them. Where traditional PSA software records and reports, Accelo forecasts and flags. AI surfaces scope drift and margin risk in real time, while there's still a conversation to have, not a write-off to explain. Intelligent resourcing matches people to work based on skills, workload, and past performance, not just who has an opening in a spreadsheet. Capacity gaps show up against your live pipeline before they affect delivery, not after a hiring decision goes wrong. Accelo's AI is embedded across the platform, not bolted on as a separate module or a marketing claim. Predictive risk flagging monitors projects, resourcing, and financials simultaneously, surfacing early warning signals before they escalate. AI-predicted project completion dates update in real time as delivery data changes. Automated time capture logs billable hours as work happens, closing the gap between hours worked and revenue collected. Intelligent resource matching evaluates skills, workload, and past project performance (not just calendar availability) to recommend the right person for every engagement. For teams already using AI tools in their workflow, Accelo connects natively to ChatGPT, Claude, Gemini, and Microsoft Copilot via MCP, enabling natural language queries against live project, resource, and financial data without leaving the tools your team already uses. Every project your team completes makes the platform's recommendations sharper. Accelo serves agencies, consulting firms, IT services companies, and other professional services businesses with 20 to +500 employees managing a mix of project and retainer work, where leadership is making decisions based on incomplete or delayed data and the cost of finding out too late is already showing up in the margins. ## Accelo Pros & Cons **What users like:** - Users value the **ease of use** of Accelo, enjoying seamless access and efficient project management across departments. (34 reviews) - Users value the **comprehensive project oversight** of Accelo, enhancing coordination, efficiency, and profitability across tasks. (29 reviews) - Users value the **seamless integration** of Accelo, enhancing efficiency across multiple business functions for scalable growth. (26 reviews) - Users appreciate the **integrated client management** features of Accelo, enhancing efficiency and supporting business growth. (24 reviews) - Users value the **effective task management** provided by Accelo, enhancing project tracking and minimizing manual overhead. (24 reviews) - Users value the **automation features** of Accelo, which significantly reduce administrative tasks and enhance productivity. (23 reviews) - Users value the **time-saving automation** of Accelo, which simplifies operations and enhances productivity without constant app switching. (23 reviews) - Users value the **seamless integrations** of Accelo, effectively connecting sales, project management, and billing on one platform. (21 reviews) - Project Tracking (20 reviews) - Users value the **seamless team collaboration** in Accelo, enhancing growth and efficiency across all company levels. (19 reviews) **What users dislike:** - Users express frustration over **missing features** in Accelo, impacting usability and complicating task management. (20 reviews) - Users struggle with the **steep learning curve** of Accelo, requiring extensive configuration and causing frustration for small businesses. (19 reviews) - Users criticize Accelo for its **limited features** , which hinder efficiency and contribute to poor overall performance. (16 reviews) - Users find Accelo's **complexity** overwhelming, noting its steep learning curve and confusing multitude of options. (12 reviews) - Users find the **limited customization** in Accelo frustrating, hindering ability to tailor workflows to their unique needs. (12 reviews) - Steep Learning Curve (12 reviews) - Users find Accelo's interface **not intuitive** , leading to confusion and a steep learning curve for new users. (11 reviews) - Complex Usability (10 reviews) - Limited Functionality (10 reviews) - Glitches (8 reviews) ## Accelo Reviews ### 1. All in one Project Management tool for Agencies **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2021 **What do you like best about Accelo?** Clean UI, intuitive design, great support from the forecast team. **What do you dislike about Accelo?** gant charts can't be client facing without purchasing client seats. **What problems is Accelo solving and how is that benefiting you?** We are able to track retainers and project milestones much better since using Forecast. ### 2. Great for Business and Projects **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2021 **What do you like best about Accelo?** Sending emails from templates and automatic reminders has been a game-changer for our business. I really like using Tickets to track the progress of work, and invoicing was so simple. **What do you dislike about Accelo?** Found the settings on invoices very limited and did not like that it doesn't produce a separate receipt. Having to "Click here to generate PDF" after receipting a payment is a little frustrating. **What problems is Accelo solving and how is that benefiting you?** Our business processes have been streamlined with progressions and rules, which have benefited our business. ### 3. Comprehensive ServiceOps platform, backed by a responsive team! **Rating:** 4.5/5.0 stars **Reviewed by:** Rohan B. | CEO, Tribe, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about Accelo?** It all started with Accelo's CEO taking a direct interest in helping us to solve some of our key business challenges - a reflection of the company culture and focus on constant improvements and growth. Accelo provides a comprehensive platform for managing projects, sales, service and CRM activities. It allows our teams to work with one view of our customers, ultimately allowing them to focus on delivering better and smarter business outcomes. The team at Accelo deliver consistently to their roadmap promises. **What do you dislike about Accelo?** Limited reporting has required the build of a customised reporting platform. Accelo are still developing some of the RMM and managed services integrations common to our market. **What problems is Accelo solving and how is that benefiting you?** Single view of customer interactions - whether project, service, sales or general engagement based. Consolidated view of our core business operations gives the team confidence that they are focused in the right areas. OOB integrations with key systems, as well as customised integrations have helped improve internal business efficiency and set a platform for continual improvement. ### 4. I'm pleased with how easy it is to report my time logs and monitor my timings **Rating:** 5.0/5.0 stars **Reviewed by:** Hugo N. | Technology Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2019 **What do you like best about Accelo?** I can quickly find the projects I've been working on and report my time spent on them. The graphs allows me to identify how much billable time I've spent and I can see how much billable time I still have assigned. Definitely it's an easy to go tool regarding scheduling my times. Also, the managers can track on how are we spending our times, which makes it great to coordinate the daily jobs. I also like that I can coordinate with teammates I'm working on so we can focus on different tasks / projects and have a track to identify what have they been working on. **What do you dislike about Accelo?** I Would only add the option to edit the Daily Timesheet directly from the pane. For example, if I wrongly reported a job on a day that should be for another date, I need to either view it separately in order to move it or, I would have to delete it and then log it again on the correct day. This can be improved. Beside of this, sometimes I get lost around the tool but then again, it's quite easy to find what your looking for. **Recommendations to others considering Accelo:** Move around to get use to it. It might take a bit to get used to it but it definitely saves time and gives you more clarity about how the time is being used. **What problems is Accelo solving and how is that benefiting you?** Time log definitely. For me it has been one of the best tools I've used regarding login my daily time at my job. What in previous jobs took me several minutes and sometimes even hours, here I can do it in 30 minutes for a whole week. Finding projects and tasks I've been working on it's really fast and easy. One of the benefits I've experienced is that I have plenty more time to perform my job instead of being caught by filling reports. ### 5. Powerful tools, responsive to customer contacts **Rating:** 4.5/5.0 stars **Reviewed by:** Adam H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2020 **What do you like best about Accelo?** Forecast has all the usual project management features, and the UX is wonderful - you can perform almost all batch actions from a variety of views and they're adding more every day! **What do you dislike about Accelo?** The report pages load ALL the data, which can take a while. They re-load all the data whenever you change filters, so if you want to change 4 filters at a time you have to wait for it to load 4 times. There is no way to give users a view-only access to scoping view. There is no way to give someone edit access to scoping view without giving them many more permissions as well. It would be nice to see more visual ways to break down exceeding time estimations or adding tasks in a sprint. The burndown chart is fairly opaque, since it aggregates everything and only allows you to see task IDs not task names and it does not distinguish which tasks are largest. I wish it had a way to realize that, when creating a new task, if I have filters enabled, I probably want that task to remain visible so I can add it to the sprint / milestone / label that I'm filtering for. **What problems is Accelo solving and how is that benefiting you?** SCRUM project management with hourly invoicing. Forecast accomplishes this well, allowing many ways to update & move tasks, monitor team velocity, and sort tasks into milestones and labels. ### 6. Accelo Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Accelo?** Accelo enables my colleagues and me to log our time spent working with our clients easily. Our work week constantly changes, but Accelo enables us to track our time with precision. **What do you dislike about Accelo?** Accelo is incredibly useful. No dislikes here. **What problems is Accelo solving and how is that benefiting you?** Accelo allows us to submit hours worked for both single projects and monthly retainers. ### 7. Increase Efficiency with Accelo **Rating:** 5.0/5.0 stars **Reviewed by:** Sandy F. | Technical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2021 **What do you like best about Accelo?** All the information I need is in one place **What do you dislike about Accelo?** The user interface is sometimes quirky and difficult. **Recommendations to others considering Accelo:** Have workflows and other business systems bedded own before implementing Accelo. **What problems is Accelo solving and how is that benefiting you?** Storing all parametric data, creating and managing invoices, handling scheduling ### 8. Accelo is great to organize , and keeping teamwork simple! **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie L. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2020 **What do you like best about Accelo?** I would think what I like best about Accelo is its simplicity! It's easy to navigate and train others to use, really gets all the information into one place, which is perfect when more than one teammate is working on the same project. I really like that the task manager portion is simple to use and easy to see what is the next step is, to keep the project going smoothly. The layout is great and easy use, the task manager is perfect and can be integrated with outlook. **What do you dislike about Accelo?** I honestly haven't run into anything I haven't like so far, anytime I'm not sure of something the Accelo team is one email away and they are great at communicating and giving helpful tips! If you have any problems just reach out by phone or email, you will get a response very quickly, and actual response, not just your typical "we received your email and will get back to you shortly" they will get back to you with the how-to or why to fix your issue or help you find it. **Recommendations to others considering Accelo:** Accelo is great to bring all aspects of a CRM and keep the Team working together. Accelo's support team is easy to reach and always has the answers you need. I strongly suggest using Accelo. **What problems is Accelo solving and how is that benefiting you?** Having all information in place for all the company to use, whether it's prospecting or managing client projects its great to follow and keep track of all the progress in one spot! ### 9. Great tool for managing a service firm **Rating:** 5.0/5.0 stars **Reviewed by:** Micah T. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Accelo?** Accelo has a lot of customization and integration abilities to extend their already great workflow from sales & quotes clear to project management, time & expense tracking and finally a ton of billing options. Their integrations operate smooth and fast (we use Xero and Box) and are quick and easy to setup. I looked at over 85 different solutions before I found Accelo that does everything I need. I was just about to build my own solution from scratch, but now I don't have to! They also have great professional startup services that really help you dial in their software to fit your business, I highly recommend paying for their startup services. **What do you dislike about Accelo?** There are a few unpolished bits like windows that pop over buttons, inconsistent visual themes or button placement. All very minor things that don't cause any problems and they're always fixing, upgrading and adding features. The tool is not infinitely customizable, they have a definite workflow that if you can make your business conform to it, your transition will go much smoother. They made it very usable for a wide range of customers in different industries so you may have to work to finesse some peculiarities of your process into their tool. I don't view it as a "con" so to speak because it works very well for us, you'd just want to confirm that what it does works for you. **Recommendations to others considering Accelo:** Definitely pay for the startup services. They answer questions and help you find the best path forward based on their experience with other customers. It saved so much time getting things setup right from the start and not having to go read through all the manuals and guides to figure out how to do something or if you should even do it. **What problems is Accelo solving and how is that benefiting you?** Pulling the CRM aspect in with the "job" work is priceless for us. Now when programmers work on a job they can see the entire communication train from the first quote request and the information isn't trapped in a bunch of different inboxes. Also being able to create a quote and pull that estimated time, milestones and tasks clear through to the actual work is a huge benefit and way better than before with separate quoting, time tracking & billing systems. ### 10. Awesome Software that is time saving **Rating:** 5.0/5.0 stars **Reviewed by:** Darby Lee Y. | Principal Accessibility Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Accelo?** I love Accelo, the program is easy to use, it incorporates a lot of different aspects, like PM and Invoicing all in one. It's clicks of a button to invoice clients with no hassle. The app timer on the phone is awesome for meetings out of the office. The email tracking is the best thing ever. The support services you get from the team is fantastic. **What do you dislike about Accelo?** None really! just a couple of small custom items would be nice, but if you need something the team is really good about trying to figure it out and add it or have it on a list for when more people request it. **Recommendations to others considering Accelo:** When I started LPF we looked high and low for software that did everything for a reasonable price and not tens of thousands of dollars. Email tracking was a key item for me, especially on projects. **What problems is Accelo solving and how is that benefiting you?** It allows my staff to work in one program instead of multiple. The email tracking allows the entire team to know whats going on in projects even if they aren't cc'd. Again the invoicing prevents me from having to export info. I just invoice the hours and then go to Xero and hit approve. When invoices are paid, again click of the button and it shows in Accelo. It cuts down on time big time. ### 11. Director of Design in a residential Architecture practice **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander R. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Accelo?** It allows us to track the progress of our projects on multiple levels simultaneously. The way the data is organized, we can drill down into specific areas to evaluate our performance and to quickly address areas for improvement. The "Project Stream" is a great tool as well. New projects move seamlessly from Sales to the studio with all of the relevant information already set up. **What do you dislike about Accelo?** Not much. I wish the calendar views and interactions were more intuitive and easier to navigate. Otherwise, we have been extremely happy with Accelo and grateful for the many, many ways it has empowered us to manage our business more effectively. **What problems is Accelo solving and how is that benefiting you?** All of the managers are able to view the critical information on their projects in a matter of seconds. Our old method of quickbooks, and spreadsheets and calendars in decentralized formats was VERY ineffecient. We spend more time serving our clients and far less time chasing down data from decentralized sources. Setting up and administering contracts is easy and the templates tie to our delivery schedules. It allows a level of detail in the inputting of time by our employees that lets us see where the time goes in our projects and empowers us to craft better and more accurate proposals. **Official Response from Kit Lewis:** > Hi Alexander, thank you so much for your review! We appreciate hearing all the ways you've been able to use Accelo to consolidate your tools and improve efficiency in your workflows. It's great to hear about your positive experiences using features like templates and the activity stream to save time, improve visibility across your team and better serve your clients. Thank you again for sharing your feedback and for taking the time to leave a review! ### 12. Accelo is the centre of our agency world **Rating:** 5.0/5.0 stars **Reviewed by:** Valentina B. | CEO, Professional Training & Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2019 **What do you like best about Accelo?** Flexible, customisable and robust platform for complete agency project and studio management. All the features are applicable and it's been designed for multiple projects, freelancers, teams, support tickets, everything in mind! It's so easy to use and there are bucket loads of resources online to help work out how to do small tasks. There's ongoing development based on user feedback, so the update features are really useful and come with video tutorials to share with the team. It's our day by day, hour by hour resource and scheduling tool for the busy agency. We've tried plenty of other options, which all fell short of key features. Accelo seems to have every request I come up with. **What do you dislike about Accelo?** I've struggled with setting up templates that are weekly, monthly, bi-monthly or quarterly tasks, which can then convert financially and accurately. Admittedly, I'd say this is more me than the platform, as I haven't truly explored the update releases to see if my barriers have been overcome. I'm slowing building on these capabilities and it seems to be working well. **Recommendations to others considering Accelo:** Use all the functions to get the most out of your subscription. There are plenty of tools available, but Accelo is comprehensive, and unless you utilise that, you'll keep thinking that there's always a better option. Remember you get what you pay for. **What problems is Accelo solving and how is that benefiting you?** Accelo has replaced a good old white board for daily scrum, and with the scheduling feature in full swing, we can not only commit time for a team member, but schedule all hours so we know what's happening and when. It's very flexible and easy to use, so I've saved plenty of time not having to run training sessions for the team. As my whole team is part time with different work hours, everyone can stay on top of the project workflow without hand over meetings. We're also trying to heavily reduce our email sending and using Accelo to replace a lot of this information. The biggest benefit so far is my entire studio doesn't need to be together to understand what they're doing. Accelo is their go-to. We now have a phrase that says "if it's not in Accelo, it's not happening" and it's completely changed the way we work. ### 13. Everything in one place with one payment **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew C. | VP Marketing & Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Accelo?** When I came on board the company was using google sheets to track our time with customers, freshdesk to track tickets for 2 customers, quick books on line to submit invoices, and no way to track customer interactions beyond sifting through G Suite to find emails and meetings. With Accelo ServOps we now have 1 place to track all interactions with our customers, log time spent with our customers, provide a secure portal for our customers to track ticket progress, and view live data to ensure nothing slips through the cracks. Tracking things like we were previously doing was workable when we had 15 customers. For us to grow successfully we needed a better way to manage / track our activities. Emailing support gets a quick response that it was received and typically a response from a person within an hour (sometimes longer but not often). **What do you dislike about Accelo?** Finding support information outside an accelo owned domain is virtually impossible. Their marketing team has done a phenomenal job of SEO... :) Their support pages have any information you will need but at times it is difficult to find the right information. **Recommendations to others considering Accelo:** If you need to track retainers, and tickets your options are slim if your looking to one tool. Accelo ServOps and Apptivo were the only 2 we found that were capable of bringing everything under one roof. **What problems is Accelo solving and how is that benefiting you?** Consolidating all our previous tools into one integrated tool. When all invoices have been settled we are nearly break even with what we were paying before starting with Accelo. We researched for nearly 3 months before settling on Accelo. Very few platforms provide all the functionality of Accelo ServOps with one integrated tool. Others have modules that combined provide the same functionality but integration between modules is either non existent or minimal. Our team is now able to manage all interactions within the accelo platform or G Suite and I am able to track our SLA and retainer activity. ### 14. Intuitive P&A platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2021 **What do you like best about Accelo?** Simple interface and user experience to do complex operations. **What do you dislike about Accelo?** Some useful features are still in development or missing. **What problems is Accelo solving and how is that benefiting you?** A simple way to define projects and follow up on budget, scope, timeline, and allocation ### 15. Great Time Management Platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal A. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2020 **What do you like best about Accelo?** Accelo's Daily Timesheets make it super easy to keep track of my time as well as keep my tasks in line. The program is easy to use, very straight forward, and quick to set up. There seems to be almost endless possibilities for what this platform can do, and so far it has made my work life a lot easier! **What do you dislike about Accelo?** If for whatever reason I'm unable to enter my time in on the same day, and I am looking to backdate it, it unfortunately keeps reverting to the current date/time with each entry. It would be great to be able to set a date/time to start the entry off with and then have it continue for the rest of that days entries. **Recommendations to others considering Accelo:** Definitely a great platform to consider for your business! **What problems is Accelo solving and how is that benefiting you?** Time tracking is everything! It's great being able to have everything I've done at just a few clicks of the mouse! ### 16. Graphic Desginer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Accelo?** Organized tasks, clean UI and UX, email and calendar integration **What do you dislike about Accelo?** Signed out each time I leave the site, many buttons and links lead to the same screen. **What problems is Accelo solving and how is that benefiting you?** Easily tracking my time and staying on top of every task and project. ### 17. Accelo **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2021 **What do you like best about Accelo?** Ease of creating invoices. Invoices can be easly created from tickets and contracts **What do you dislike about Accelo?** The process to create a template for quotes. It's an ardous task constantly making changes and then having to create an formal quote to see the outcome of your changes. **What problems is Accelo solving and how is that benefiting you?** Contract (Retainers) Management and tracking services that are being logged against the contract and ensuring invoices are being sent on time ### 18. Great Customer Services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2021 **What do you like best about Accelo?** They respond quickly and keep you updated on the process of your request. **What do you dislike about Accelo?** Sometimes if you have a request for new functionality, take a lot of time for them to upgrade. **Recommendations to others considering Accelo:** Great system, a little hard to understand in the beginning but after that it great **What problems is Accelo solving and how is that benefiting you?** keeping the staff timesheet up to date and managing client and internal communications ### 19. Best project management tool available **Rating:** 5.0/5.0 stars **Reviewed by:** Bridget R. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2020 **What do you like best about Accelo?** The ability to have full visibility over multiple projects removes the admin so we can assess our productivity, profitability and work loads to ensure we're delivering great projects, on time. **What do you dislike about Accelo?** We're still in the very early stages of Accelo and the only problems we have encountered so far is that, at times, we don't like the auto time being added to peoples schedules. This is easily rectified though! **Recommendations to others considering Accelo:** Learn what works for your business, our workshop with Accelo was great but you need to go in and see what your specific needs are. **What problems is Accelo solving and how is that benefiting you?** We used a different tool previously and couldn't view our profitability, time spent on tasks - Accelo has solved this. ### 20. Accelo **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Accelo?** It is a straightforward, intuitive tool to use. **What do you dislike about Accelo?** Once a time entry is made on a particular day in error, it cannot be changed to another day. **What problems is Accelo solving and how is that benefiting you?** Customer ticketing and project time management. ### 21. Access has helped us find a Room-based solution for our business management **Rating:** 4.5/5.0 stars **Reviewed by:** Malvin C. | B2B Manager: Marketing and Field Channel, Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2020 **What do you like best about Accelo?** We like Accelo as it has a very good amount of customization and makes each project highly organized and highly sophisticated Since it can contain huge layers of information, the longer you invest in access, the better your projects will be, since you end up adapting and the information layers become more complete, another of its great benefits is that it allows us to send emails from our target's account. which is a very good resource in addition to monitoring customer interactions **What do you dislike about Accelo?** One thing we don't like about accessing it is that they cannot understand that a person can have more than one account per email and not add a new contact with each email, they should allow adding multiple emails to a single client **What problems is Accelo solving and how is that benefiting you?** Accelo has helped us find a room-based solution for our business management, helping us to consolidate ourselves while promoting all areas of our company, which has made us look much more professional, and has saved us many hours of work and organization. which translates into money savings ### 22. Accelo review. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Accelo?** Clean and easy to navigate platform that allows me to track time for client work! **What do you dislike about Accelo?** Some every day needed functions are unavailable to users that are not admin. **What problems is Accelo solving and how is that benefiting you?** Properly tracking task time. ### 23. Great Project Management System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Accelo?** Accelo was a great tool for our growing team. It scaled well. **What do you dislike about Accelo?** There are a lot of clicks to get what you need done. **What problems is Accelo solving and how is that benefiting you?** Definitely tracking team time and bandwidth. ### 24. Great CRM for agencies and scaling businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2021 **What do you like best about Accelo?** The customer service with Accelo is unmatched. They are always available and willing to work to get the best solution for your team. **What do you dislike about Accelo?** The CRM can be difficult to navigate until set-up and training is complete. It's not very intuitive and takes a learning curve. **What problems is Accelo solving and how is that benefiting you?** Accelo is helping our company solve internal and external communication issues, become more streamlined, efficient and has helped with file organization. ### 25. Access it as an advanced data extraction and tracking tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Edgar C. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2020 **What do you like best about Accelo?** Accelo allows you to follow up the notes made in an extraordinarily easy way, above all to organize a reminder to prepare tasks and pending tasks, underlining that it also agrees to create these modalities, being a very useful tool, since organizations who use this software, proceed to promote this option of use frequently, highlighting that these calendar alerts for work correspondence are sent through emails, in order to get to promote notifications instantly. **What do you dislike about Accelo?** No es nada fácil modificar un objetivo de envío con Accelo, lo cual en situaciones puede ser un problema de ralentización, que retrasa el proceso de trabajo en grandes cantidades, especialmente cuando vamos a enviar archivos a través de grandes lotes, que están unificados y su peso es alto, pero aún así debería compartir estos datos sin ningún tipo de problemas y sin efectos de simplificación de velocidad general, siendo normalmente un desafío para estos propósitos de compartimentación. **Recommendations to others considering Accelo:** Es excelente y dedicado a la automatización de servicios profesionales que ciertos departamentos productivos de alta categoría pueden ejercer, siendo de la misma manera ideal para organizaciones que necesitan promover aún más su gestión básica de CRM, ya que sus procesos de trabajo están garantizados y son automáticos, para promover un confort más limpio y fresco, mencionando que para estos esenciales, tienes una capacidad considerable para crecer constantemente con tu empresa. **What problems is Accelo solving and how is that benefiting you?** Habitualmente utilizamos este software para principios basados en el CRM que ejercemos constantemente, fundamentalmente implementado tanto para el departamento de ventas como para el departamento de marketing digital, ya que podemos realizar diferentes métodos de seguimiento para garantizar un proceso pedagógico bien fomentado en una escala exitosa y maravillosa, en estas operaciones acordamos el seguimiento de las cuentas de cada uno de los clientes con compras frecuentes de nuestros productos, para tener alguna idea de qué ofrecer en el futuro, si realizan algún movimiento en la plataforma que adquirimos nuevamente. ### 26. Accelo is super easy to use and navigate. we love using this software for our company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2021 **What do you like best about Accelo?** Easy to use for our company and easy to navigate **What do you dislike about Accelo?** All company information is not located on one centralized page **What problems is Accelo solving and how is that benefiting you?** No problems ### 27. All in one project management suite **Rating:** 4.5/5.0 stars **Reviewed by:** Mehmet T. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2020 **What do you like best about Accelo?** The customization options are unlimited. You can basically change it from regular todo management to any kind of portfolio management based on your needs. **What do you dislike about Accelo?** Their mobile applications are lacking a lot of crucial features. We can see they are updating quite often but still long way to go to use it daily. **Recommendations to others considering Accelo:** Instead of using mobile application, use your mobile browser to access the web version which is more functional. **What problems is Accelo solving and how is that benefiting you?** We have a lot of meetings & keynotes & webinars across the organization that we have to manage. Before Accelo, we were using Excel to track information such as upcoming event dates, registration deadlines, deadlines for submitting presentations. With Accelo, we are able to manage all these process much more automated. ### 28. Accelo has a lot of features, if your company can afford* to plan out the implementation. **Rating:** 3.5/5.0 stars **Reviewed by:** Jared B. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2021 **What do you like best about Accelo?** Connectivity between each module is great. **What do you dislike about Accelo?** Complexity to set it up was worse than expected. **Recommendations to others considering Accelo:** Make sure you know the ins and outs if your business processes or set up will be long and painful. **What problems is Accelo solving and how is that benefiting you?** We found a lot of holes in our processes when going through implementation. ### 29. Offer quality in your sales management and customer support with Accelo. **Rating:** 4.5/5.0 stars **Reviewed by:** Brandon B. | Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2020 **What do you like best about Accelo?** We can determine that one of the things I like the most about Accelo is its initial implementation prices, and the packages of different functionalities in the program, as they are very affordable, which allows us to have a higher performance, if They get all these promotions offered by this software, highlighting that it contains extensive options for use to choose from, it depends on what each user needs to carry out a complete job, without excluding that with this system we have the consolidated business management solution based on saas. **What do you dislike about Accelo?** Due to its extensive sources of different functionalities, Accelo requires a long learning curve to learn to use this platform properly, which in negative aspects, for novice users, newcomers to these systematic installations, needs to have advanced knowledge about of the qualities that this software offers, being annoying since they are generally classes, for a couple of days, and at the same time it is somewhat confusing to understand, unless they are professionals in the field. **Recommendations to others considering Accelo:** If you are looking for a software with powerful functionalities about CRM, Accelo is definitely the best solution for your concerns, since it will cover your sales objectives on a large scale to guarantee a better process in your work, and in the same way in the service support, of quality that you want to provide to users focused on their respective platform, including that you have a lot of free space so you can establish sets of daily growth, in the structure of your company at a general level, thanks to the income earned. **What problems is Accelo solving and how is that benefiting you?** Accelo was implemented in our departments dedicated to digital marketing, thanks to the fact that its functions channeled only in the CRM, are totally powerful, in every aspect it contains, and allows us to do an incredible job on both sides of its detachment on the platform that we have in disposition, since also on the side, to take notes about each client who are registered to the website that we have, and to offer very sophisticated attention services on a large scale, they are of immense help for all the staff, more even because its operations are automated. ### 30. Our digital agency couldn't run without it **Rating:** 5.0/5.0 stars **Reviewed by:** Jen F. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2020 **What do you like best about Accelo?** I love the fact that I can see my team's schedules and tasks, our agency's sales pipeline, project and retainer work, and pending or paid invoices all inside one streamlined platform. What's even better is that I can access a variety of insight-driven dashboards with just one click; I can easily see how profitable our client work is, how utilized my team is, or the value of our sales pipeline. It's truly a time saver and prevents my team from missing any valuable communications from clients through the shared inbox stream. **What do you dislike about Accelo?** There's really not much to dislike about it. I wish our agency had found it sooner to prevent years of headaches from using 10 different tools for different purposes. **What problems is Accelo solving and how is that benefiting you?** We're using Accelo for all aspects of running our creative and digital agency. It covers the entire lifecycle of our client relationships starting with CRM and sales, to active client projects and retainers, to client service requests, to team resource planning and scheduling, to invoicing and billing. It's so simple for our team to see what work or tasks they have on their board each week, and it even makes time tracking EASY! Accelo links with our calendars and email, so we can automatically log time spent in client meetings or email communications. Then, we can send an invoice to a client for the time spent on projects with just a click of a button. ### 31. Optimize your business and automate your repeatable processes with Accelo. **Rating:** 4.5/5.0 stars **Reviewed by:** Isabel C. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2020 **What do you like best about Accelo?** Accelo is a great tool that will allow you to monitor interactions with clients, noting that it has a wonderful integration with other platforms to ensure effective work, thanks to the features of other systems with which this software is compatible, highlighting that the support it designed is reasonably good, generally fast and very responsive, which produces a better flow when operating without any kind of doubt present in the system. **What do you dislike about Accelo?** The processes in each stage of the software's operation can be complicated, as it seems that tasks take longer than they should, which is a frustrating problem when a quick result is desired, noting that each email requires a new contact, meaning if a user uses multiple email addresses to contact the company, then the information sent through this means must be distributed to each of these operators, being a broad problem. **Recommendations to others considering Accelo:** Accelo is very suitable for automatically updating customer profiles to easily see when the last interaction was maintained, or in terms of matching information through different issuance means, one of these being emails that are efficient for the functionalities of this software, including that this digital program is very good as a basic CRM system, as it acquires the necessary tools to establish these functions on its platform, and in a quite incredible way. **What problems is Accelo solving and how is that benefiting you?** Currently, we use Accelo as our main CRM system, and as an extraordinary support tool, which allows us to resolve unknowns with incoherent doubts, for a stable service of our organization, the billing data of each of the clients we have registered in the system, are managed through this software, thanks to the compatibility it contains with other platforms, with similar functionalities, highlighting that it serves to consolidate the entry of adjacent information. ### 32. Incredibly insightful/useful - difficult to migrate old data from Harvest **Rating:** 3.5/5.0 stars **Reviewed by:** Pilar A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2020 **What do you like best about Accelo?** I like the visual aspect and easy financing - i also love client view. the system it's self is extremely helpful. **What do you dislike about Accelo?** I really dislike how difficult it is to input data from harvest. Also some feature like not being able to manually input dates etc is quite difficult. I wish it was a bit more user friendly. **What problems is Accelo solving and how is that benefiting you?** really found that we can price more confidently for future projects. Additionally visually timelines for clients has been fab. **Official Response from Holly Smith:** > Hi Pilar, Thank you for your feedback! We appreciate you taking the time to share your thoughts with us. We are continually evolving and expanding our integration catalogue and existing integration capabilities. It is essential that we learn how our customers are utilising the integrations. We would love to hear your feedback and thoughts! So please share it directly with your dedicated Customer Experience Manager at success@forecast.app. Best, from the Forecast team ### 33. Complex resource loyalty regulations work with accelo. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2020 **What do you like best about Accelo?** At accelo, each of its training actions are updated in terms of reviewing, controlling, arranging and projecting support for direct online commerce, in which customers can easily generate file sharing, professional assistance operational balances, handling of mobile adaptation integrations, sectorization of optimized contact approaches, retention settings and report production. These are the natives of an important interface that is extremely fast, impressive robust approaches and loyal intelligent api support servers that work with formats such as this application. **What do you dislike about Accelo?** A large amount of financial information is not accepted with the accelo system, since it defines an entry path to a spam dialed to measure in a combined statistical function, its routine data clarity, which tends to lose properties of relevance conditioned by the specification of business opportunities, so many of the tasks that this program performs are not known by all users who use their codes to define actions to support network organizational work. **Recommendations to others considering Accelo:** The accelo system is fully recommended, as it is a quality account management worked by productivity simplifications enriched by economic resources activation commands, traceable database arrangements, intelligent financial adjustments monitoring, qualified negotiation orders positioning, action management of data network services in the cloud, probability function of increases recorded in verifiable fixed tabulations, business trend optimization drag force planning are credited to this administrative network program. **What problems is Accelo solving and how is that benefiting you?** It has been the relationship of the work obtained with accelo, the one in charge of showing the use that has been provided for this sales performance tracking indicator, who has worked to go through and analyze the salary scales of my company, the increase of native operations in the cloud, conditioned preparation of future connections, data opening links, support of data billing certifications savings, determination of quality of placement items, is part of the work done through this qualified enterprise software. ### 34. A great productivity tool for your team **Rating:** 4.0/5.0 stars **Reviewed by:** Iain F. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2020 **What do you like best about Accelo?** It's simple to use and allows me multiple views of the data once it's entered. The automatic reports are so helpful and can be linked to externally. **What do you dislike about Accelo?** The apps on mobile and iPad are fiddly and don't really take advantage of those platforms. I'd love to be able to do more in other places that gets sucked into Forecast. **What problems is Accelo solving and how is that benefiting you?** Visibility of resource use has improved and I can clearly show my boss what I'm working on. ### 35. Great Product & Even Better Support **Rating:** 4.5/5.0 stars **Reviewed by:** Samantha E. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Accelo?** Potentially the best thing about Accelo is their extremely attentive support team. As an agency who recently onboarded Accelo as our project management tool, we've had many questions. Their support staff is quick to respond and will elevate your concern or request if an answer cannot be found. **What do you dislike about Accelo?** There are a few features that don't work as hoped for our agency, but they have been adequately addressed by Accelo support staff and some are even being implemented as beta features. They great part about Accelo is that is it extremely robust and can be adapted for a number of different applications. **What problems is Accelo solving and how is that benefiting you?** We have greatly improved our ability to track client time more granularly. ### 36. Accelo is the best for busy people **Rating:** 4.5/5.0 stars **Reviewed by:** Laura I. | Senior Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Accelo?** It is easy to link to a google calendar so it knows when i have meetings coming up and it helps me stay on top of my work by keeping me organized. It keeps a record of my emails sent as well so love that feature. **What do you dislike about Accelo?** All the buttons at the top sometimes get confusing but it's not bad its just something to really get used to. I know I go in and reset this but I don't like all the emails I get when someone does a task I send out or when I send anything or submit work. I feel like I get spammed with emails. I also getting to those settings is a little difficult to get to change. **Recommendations to others considering Accelo:** maybe have an option to send us reminders to submit our week's work or when we have meetings coming up. Maybe let it be more customizable with colors or things we like or don't want to see on our home pages or things like that. **What problems is Accelo solving and how is that benefiting you?** My organization problem and it keeps track of what I work on so its easier for my employer especially know since we are working from home. ### 37. Accelo Helps Us Streamline Project Management Efficiently **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin H. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Accelo?** I like all the functionalities Accelo has. Before using Accelo, we had limited project management functions. We are now able to easily set up tasks and assign them to certain co-workers. On top of that, we are also able to track all the progress with notifications for each step if need be with email notifications sent right to our inbox if need be. **What do you dislike about Accelo?** Sometimes it may be a bit confusing in terms of looking up certain filters quickly. For example, when I set up a new task, I can't find it as quickly if I need to make any edits or adjustments to that specific task. I have pre-made filters set up, but if we could apply that to the overarching platform, not just for when it is on the task side, that would help streamline our efficiencies. I would recommend implementing a setting/toggle bar on the side/top of the screen to quickly filter things in and out. For example, we work with many different clients; however, I do not personally work with all of them, only a handful. If we would set filters based on the specific clients we work on, it would help eliminate anything that is not directly associated to us to also help keep things clean. **Recommendations to others considering Accelo:** Take into consideration your use cases -- if it's project management and for CRM, this is the platform for you. **What problems is Accelo solving and how is that benefiting you?** Before we were just using Google sheets to track progress and change highlighting colors to symbolize the different statuses. But now, we are able to track progress and manage certain workflows better and more efficiently. I really enjoy the time-tracking feature of the platform. You could open up a task and begin it right away by clicking the 'Start Timer' button. This also helps when determining how long we are spending on certain tasks to help upper management prioritize better. If that is reallocating certain assets and support to the top priority clients when other clients may be taking a bit too much bandwidth. ### 38. A near perfect ticketing and client relationship management solution **Rating:** 4.5/5.0 stars **Reviewed by:** Fardeen C. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Accelo?** Tracking time on tasks and tickets is fairly simple. Easy to manage the timeline of back and forth emails between us and the clients. Integration with Gmail is a big help. Calendar integration could use a bit of work but it's fairly intuitive and works fairly well when it comes to tracking client meetings or internal meetings. **What do you dislike about Accelo?** The permissions structure for tiered accounts can cause issues with managing clients/tickets/tasks when logged on as a Contractor. Some Gmail integration does not work as smoothly as it should - sometimes emails from Gmail won't appear in the Inbox for some time, or at all. Inbox management is a bit of a pain, as I wish it could be a lot smoother than it currently is, with an auto update feature, along with more features in line with an email client. The inbox sync has always been a bit of an issue. **Recommendations to others considering Accelo:** I strongly recommend using Accelo to manage your client agreements, track support hour time, and to plot out the timeline of a project from conception to implementation. It is quite an efficient tool when it comes to customer relationship and experience management. There is a definite learning curve to the service, so be prepared for a training period as you learn how to use each module available from Accelo. Accelo support is also very responsive and will answer any of your questions or take feature requests. **What problems is Accelo solving and how is that benefiting you?** Managing client support requests, tracking successful conversion of tickets to resolution. Benefits are tracking support time spent resolving client issues, which helps us stay on budget. ### 39. Easy to Use Team, Ticket, Sales & Project Collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Cal N. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Accelo?** Accelo has the amazing ability to synchronize with Microsoft 365 and Google Suite, syncing contacts, appointments, tasks, and, most importantly, emails, tying relevant data to your customers, projects, sales, tickets, etc. Unlike many other PSA's, Accelo is a pleasure to work within and provides a surprising amount of business intelligence without relying on third-party add-ons. **What do you dislike about Accelo?** For us, Accelo's generalist approach, rather than MSP/tech industry specific orientation, means that it lacks certain functionality (e.g. recurring tickets) and often achieves things in a different way than conventional PSA's. Also, surprisingly, for such a visually attractive platform, it lacks almost any ability to customize the look and feel of generated documents such as invoices. **Recommendations to others considering Accelo:** Buy into their unique way of doing things. Definitely integrate with your Microsoft 365 or G-Suite setup. **What problems is Accelo solving and how is that benefiting you?** Accelo allows our team to coordinate and communicate effectively, both internally and with our clients, while effectively managing our work (requests, tickets, retainers, and projects), CRM, and sales (quotes and sales). ### 40. simple and tools necessary to manage in a more optimal way. **Rating:** 4.5/5.0 stars **Reviewed by:** Jonas K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2020 **What do you like best about Accelo?** This platform simplifies our communication with customers, and its functions and tools are very simple and easy to use. It has an automatic tracking system for email, files, notes and more. Its intelligent technology gives you the opportunity to experience the vision that the client has from a single point, from any device and place. **What do you dislike about Accelo?** it does not have the possibility of having several employees assigned in shared tasks, this does not mean that it is a bad platform or its functions are not guaranteed, or we are very happy with the results obtained. **Recommendations to others considering Accelo:** It is a very good tool to improve interaction within the company and outside it, the automatic tracking system is excellent to develop a more organized, clean work and to discard all the repetitive work and leave it to the intelligent function, it is A basic CRM but with functions and tools that will help you to develop your company, totally recommended. **What problems is Accelo solving and how is that benefiting you?** We can measure the time we dedicate to each client and correct our work to make it more effective. It is perfect for performing an automatic update of the profiles of each client to see when was the last time we made an interaction with the user. We increased sales results thanks to improved CRM, active project work, time tracking and also invoicing, it has been an important tool for us, very easy to use. ### 41. A great project management and ticketing system **Rating:** 4.5/5.0 stars **Reviewed by:** David C. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Accelo?** I like how easy it is to work my way. I wasn't shoe-horned into Accelo's way of thinking. They provided multiple avenues to accomplish the same thing. I can also use different customizations and workflows to tailor Accelo to work the way I want. **What do you dislike about Accelo?** I sometimes have a hard time finding the information I need. The new UI changes have actually helped me find things easier! As much as I love the new UI, I liked have single click access to my email inbox or my home. It was nice to not have to go through menus to get to some of the primary screens I use. It would be nice to be able to set up a quick access section where I could put my most used and get there from a single click (I use bookmarks currently) **What problems is Accelo solving and how is that benefiting you?** We have multiple team members. This not only provides us with a way to manage all of the jobs/tickets/contracts/etc... but it also allows us to use it as an unofficial knowledge base. I can't count how many times I've looked back through other projects we've done and found solutions for current issues we are working through with customer. ### 42. Time Tracking Made Easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Pauline W. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Accelo?** How user-friendly time tracking is with my meetings being linked to my Google Calendar. Being able to start a lot of different timers at a time is a definitely a plus for people that are multi-tasking and want to keep an accurate breakdown of their time spend on each task. The leaderboard within the company gives us a better view of where we stand related to our peers. The ability to edit our time tracked makes it easier to adjust any potential errors and have our time being as accurate as possible. **What do you dislike about Accelo?** The interface could be a little less crowded with a home page that could be more customizable. The tasks are not customizable enough either, we cannot edit the fonts as we wish or add tables/pictures for example. For our company, it would be useful to have Accelo have a team view reduced to only our specific clients and team members for a less cluttered view overall. Not being able to delete the time already tracked and saved makes it harder to track accurately sometimes. **Recommendations to others considering Accelo:** Definitely adopt Accelo if you are looking to have your whole company/agency on the same wave length and increase transparency as a whole and have a holistic view on what employees are spending their time doing. **What problems is Accelo solving and how is that benefiting you?** Accelo is useful in knowing how much time I spend for each of my clients and makes me realizes when my hours should be spent elsewhere. Accelo is also useful in having more transparency within the company and see interactions between employees and clients to stay up to date with all deliverables. I think it has made our company more organized as a whole. ### 43. Robust project management tool. Can be extremely beneficial if used in its entirety. **Rating:** 4.0/5.0 stars **Reviewed by:** Stevie W. | Digital Engagement Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Accelo?** Accelo was great for breaking down large projects into small, step by step pieces. If time was tracked properly, you could clearly see how much work went into each project/client and how profitable it was for the overall business. **What do you dislike about Accelo?** Accelo required a ton of labor. Too much for our team to use to its fullest potential. We needed a person dedicated to organizing, updating tasks, shifting due dates, etc. in order to keep it up to speed. Due dates were a large issue on our end. Once something was entered, it was difficult to shift the date – which is a frequent occurrence in client facing organizations. Another issues was duplicating tasks. Oftentimes with client work and monthly scopes of work, there are monthly recurring tasks. Accelo did not make it easy to duplicate a task month over month which required our team member to manually input the same things every month. **Recommendations to others considering Accelo:** Try to plan for multiple months at once if possible. It is designed to show every task and provide valuable insights on profitability and time spent on each task. It does require a lot of input, but if you are able to do so all at once and stay on track with projects or have large consistent projects it would be a useful tool. For our organization **What problems is Accelo solving and how is that benefiting you?** When the emails did appear properly, they were extremely helpful in adding your daily tasks in. Accelo also offered recommended times for each task. So if you did forget to time track one day and can't remember exactly how much time one task took you, Accelo would suggest 30 minutes, an hour, etc. based on what the task was. When synched properly, Accelo also inputted your weekly meetings. So at a click, you could enter that you spent X amount of time in one meeting rather than manually inputting every meeting you had that day. ### 44. Accelo Review - Trevor Davis **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Accelo?** I love the ability to house all of the key information that we need for our team to succeed in one place. From Lead creation, quote approvals, and then project and retainer creation to maintain and monitor our monthly service level agreements. **What do you dislike about Accelo?** I personally don't use it much for the CRM capabilities. I considered it for this purpose, but decided to get one with more of a focused in CRM. For project management, it's great. CRM tracking purposes, I don't like as much as our new tool. **Recommendations to others considering Accelo:** Create leads, projects, quotes and more quickly and easily! Easy to upload and export contacts, history and more! **What problems is Accelo solving and how is that benefiting you?** As I mentioned, we're mostly solving the problems of lead, quote, and project creation. I'm on the accounts and biz dev side of things, so it's great for me to use for that. I know that our team predominantly uses it to track their time against these projects, and provides a great experience to see how we're doing to know where we need to charge more or reduce inefficiencies. ### 45. Project Management Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Accelo?** What I like the most about Accelo is how projects can be broken down into Milestones and Tasks. I also like how all of the clients communication are in one place and whatever you need is one search away. Daily and Weekly timesheets makes it easy to review your entire day, see your entire week in one place, log time that you might've forgotten to log. Goolge G Suite integration is pretty awesome too! Everything in one place! **What do you dislike about Accelo?** The only thing that I find to be annoying sometimes is the speed when adding/creating activities. **Recommendations to others considering Accelo:** If you need a CRM/Project Management, try Accelo and you will not regret it **What problems is Accelo solving and how is that benefiting you?** Time management using timers, having all client communications in one place without having to search through thousands of emails. Very easy and user-friendly interface. Also, the mobile app is a great addition to check your progress or to check your day. ### 46. Boost business production with Accelo **Rating:** 5.0/5.0 stars **Reviewed by:** Angela W. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2020 **What do you like best about Accelo?** It is easy to use and deploy in desktop. One thing I have liked with this tool is that we can track our projects and tasks on the progress. I have been delivering my services to our customers on time since I can track time and know exactly when I am supposed to deliver. **What do you dislike about Accelo?** I have nothing to negatively rate this platform. It has been perfect and I have not experienced breakdown from its operation. **Recommendations to others considering Accelo:** Highly rated platform that is effective in any enterprise. It is effective in ensuring there is excellent working environment and everything runs well. **What problems is Accelo solving and how is that benefiting you?** It has helped us in tracking our projects and tasks for timely delivery. It also gives us an opportunity to store our data on the cloud. We have greatly increased production and profit gains from the period we started using this tool ### 47. It is a really good program altho it does have some things that need improved on but I do like it. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2021 **What do you like best about Accelo?** It can help keep an accurate schedule and it shows where projects are at. **What do you dislike about Accelo?** I don't have any problem with it. Just alot to learn **Recommendations to others considering Accelo:** It's accurate and well worth it **What problems is Accelo solving and how is that benefiting you?** I'm not trying to solve any problems ### 48. Great tool for capacity planning + resource management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2021 **What do you like best about Accelo?** Ability to Schedule + Capacity Plan the business. **What do you dislike about Accelo?** Client Portal + Sign Offs - This is an area that really needs revisiting **What problems is Accelo solving and how is that benefiting you?** Tracking lifecycle of projects Micro managing tasks Utilisation ### 49. Powerful and professional automation tool **Rating:** 4.5/5.0 stars **Reviewed by:** Claire M. | Senior Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2020 **What do you like best about Accelo?** It has most simplest and easy to manage dashboard equipped with all the useful icons to generated my quote which I was doing previously on excel typing and re-typing the same clients data and always stuck in creating new folders and then remain stuck in for hours to find the appropriate folder, which was causing a communication gap between me and my customer. **What do you dislike about Accelo?** I have no issues with this tool. It is integrated with so many useful tools which have made easy for me to drag and drop files. Its pie chart always give me an over view of how much time I am spending with a particular customer. **Recommendations to others considering Accelo:** It will help you to see your team’s overall schedule so that you get the idea whether someone is having great workload and how to help each other by sharing and breaking down the projects into parts which will give you friendly environment and brings transparency in our work. **What problems is Accelo solving and how is that benefiting you?** I am highly thankful to this software which has taken me out of my worries. It is good at automatically generating my quotes and keeps my data well organized and made invoicing for me just a game. ### 50. A delightful and eye-opening experience **Rating:** 5.0/5.0 stars **Reviewed by:** Bradley T. | Service Delivery Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2021 **What do you like best about Accelo?** The flexibility, ease of use and the amount of documentation on the website **What do you dislike about Accelo?** The email integration doesn't work as well as it could, with emails sometimes being registered as Junk **What problems is Accelo solving and how is that benefiting you?** Tracking Projects and Budgets in spreadsheets ## Accelo Discussions - [Is it possible to have a simplified UI for project management?](https://www.g2.com/discussions/is-it-possible-to-have-a-simplified-ui-for-project-management) - 1 comment, 1 upvote - [Is there a way to cache or offer of an on-premise client solution that can cache changes until internet connectivity is restored or no longer intermittent.](https://www.g2.com/discussions/is-there-a-way-to-cache-or-offer-of-an-on-premise-client-solution-that-can-cache-changes-until-internet-connectivity-is-restored-or-no-longer-intermittent) - 1 comment, 1 upvote - [Power BI Integration and Using the Power BI Client](https://www.g2.com/discussions/50137-power-bi-integration-and-using-the-power-bi-client) - 1 comment, 1 upvote - [How do I create quotes that have both an upfront cost and a recurring fee accurately?](https://www.g2.com/discussions/50112-how-do-i-create-quotes-that-have-both-an-upfront-cost-and-a-recurring-fee-accurately) - 1 comment, 1 upvote - [Why can't a deadline easily be changed](https://www.g2.com/discussions/50096-why-can-t-a-deadline-easily-be-changed) - 1 comment, 1 upvote - [View Accelo pricing details and edition comparison](https://www.g2.com/products/accelo/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-23+22%3A11%3A03+-0500&secure%5Bsession_id%5D=92c8dec9-4c62-4bbe-9257-5e0644bcbdf5&secure%5Btoken%5D=c0d902ea4d28ca8ae42b13a2e9a2c34659b6286d6d5297cd43b7b12edc5f1631&format=llm_user) ## Accelo Integrations - [Authorize.net](https://www.g2.com/products/authorize-net/reviews) - [Azure DevOps Labs](https://www.g2.com/products/azure-devops-labs/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Continuum](https://www.g2.com/products/continuum-2024-05-22/reviews) - [e-conomic](https://www.g2.com/products/visma-e-conomic/reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [GitLab](https://www.g2.com/products/gitlab/reviews) - [GitLab Server CE Community Edition on Ubuntu Server 20.04](https://www.g2.com/products/gitlab-server-ce-community-edition-on-ubuntu-server-20-04/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Kaseya Quote Manager](https://www.g2.com/products/kaseya-quote-manager/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews) - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Wordstream](https://www.g2.com/products/wordstream-wordstream/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Accelo Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Drag & Drop - Recurring Tasks **Contract Management Platform Features** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments - Contract Collaboration - Approval Process - Notifications & Reminders - Contract Database - Integrations / APIs - Reporting & Dashboards **Portfolio Management** - Portfolio Types - Planning - Alignment - Portfolio Mix **Customer Requirements** - Quoting - Configuration - Pricing **Planning** - Resource Definiton - Capacity - Scheduling **Content** - Versioning - File Request - Feedback **Task Creation** - Creation & Assignment - Due Dates - Drag & Drop **Customer Management** - Customer Profiles - Sales - Marketing - Client Portal **Automation** - Workflows - Customization - Data repository **Communication** - Discussions - External **Bill Generation** - Templates - Digital Billing - Recurring Billing **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Pricing** - Pricing Flexibility - Discounting - Approval Workflow - Renewals **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Project Management** - Dependencies - Priorities - Lean Management **Contracts** - Creation - Negotiation - Execution **Optimization** - Performance - Forecasting - Corrections **Collaboration** - Billing and Invoicing - Instant Messaging - Project Management - Analytics - Time Tracking - Mobile Application **Task Management** - Task Prioritization - To-Do Lists - Dependencies - Recurring Tasks **Project Management** - Project Planning - Project Tracking - Resource Definition - Resource Management **Administration** - Permissions - Procedures - Remote Work **Content & Documents** - File Sharing - Notes - Search - Versioning **Bill Processing** - Consolidation - Batch Invoicing - Management **Generative AI** - AI Text Generation - AI Text Summarization **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Quoting** - Grouping - Version Control - Quote Document Generation - Ordering - Contracts **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Resource Management** - Resource Definiton - Capacity - Scheduling **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting **Resource Management** - Definition - Allocation - Optimization **Revenue** - Invoicing - Matching - Recognition **Accounting** - Revenue Recognition - Invoice Management - Payments - Project Accounting - Budget Tracking **Project management** - Task Prioritization - Dependencies - Planning - Views - Scheduling - Dashboards **Controls** - Custom Views - Followers - User Management - Calendars - Public Sharing **Integration** - Accounting - Payments - ERP **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Contract Management** - Autonomous Task Execution **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Admin** - Configuration Ease of Admin - Workflow Management - Document Management **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking **Data & Analytics** - Data Consolidation - Visualizations - Performance - Risk Analysis **Portfolio Management** - Portfolio Definition - Portfolio Performance - Risk - Portfolio Mix **Workload** - Resource Allocation - Workspace - Configuration - Insights **Project Management** - Task Management - Planning - Visibility - Integration **Agentic AI - Billing** - Autonomous Task Execution **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Performance and Reliability - Output Document Generation **Channels** - Mobile User Support **Analytics** - Forecasting - Reporting - KPIs **Communication & Collaboration** - Communication Channels - Document Management - Collaboration **Remote Collaboration** - Alignment - Accountability - Connectivity **Generative AI** - AI Text Generation - AI Text Summarization **Strategy - Project and Portfolio Management** - Simulation - Tracking - Planning - Objectives - Visiblity - Alignment - Risk Management - Implementation - Optimization - Prioritization **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Platform** - CRM Integration - Integration API - Scalability - Reporting and Dashboards - ERP Integration **Administration** - Standard Integrations - Workflow - Access Management **Cost Management** - Project Budgeting - Time & Expense - Profitability **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Mobile Time Tracking** - Time Tracking **Platform** - APIs - Internationalization - Performance and Reliability - Mobile **Integration** - Front Office - Back Office - External data **Generative AI** - AI Text Generation **Generative AI - cpq** - Dynamic Quoting - Dynamic Pricing - Personalized Sale Recommendations **Agentic AI - Project Collaboration** - Multi-step Planning - Cross-system Integration **Administration** - Business Tool Integration - Workflow - Automated Reminders - User, Role, and Access Management **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Artificial Intelligence - Professional Services Automation** - Predictive Forecasting - Smart task suggestions - Automated workflows **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Agentic AI - Work Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction **Agentic AI - Professional Services Automation** - Adaptive Learning - Proactive Assistance ## Top Accelo Alternatives - [Scoro](https://www.g2.com/products/scoro/reviews) - 4.5/5.0 (487 reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - 4.7/5.0 (16,506 reviews) - [BigTime](https://www.g2.com/products/bigtime/reviews) - 4.5/5.0 (1,700 reviews)