--- title: Accelo Reviews meta_title: 'Accelo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 685 reviews by the users' company size, role or industry to find out how Accelo works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 685 scale: '5' date_modified: '2026-07-18' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # Accelo Reviews **Vendor:** Accelo **Category:** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) **Average Rating:** 4.3/5.0 **Total Reviews:** 685 ## About Accelo Most PSA platforms tell you what happened. Accelo tells you what's coming. Professional services firms running on disconnected tools are making critical decisions on data that's always a few weeks behind: a project tool here, a resourcing spreadsheet there, an invoicing system that talks to neither. Scope drifts unnoticed. Margins erode before anyone sees them. Resourcing decisions get made on gut feel. And 42% of professional services firms are losing revenue they've already earned as a result. Accelo is an AI-powered PSA platform that connects project delivery, resourcing, and financials in one place and tells you what's coming before it becomes a problem. Not another tool to add to the stack. The platform that replaces the gaps between them. Where traditional PSA software records and reports, Accelo forecasts and flags. AI surfaces scope drift and margin risk in real time, while there's still a conversation to have, not a write-off to explain. Intelligent resourcing matches people to work based on skills, workload, and past performance, not just who has an opening in a spreadsheet. Capacity gaps show up against your live pipeline before they affect delivery, not after a hiring decision goes wrong. Accelo's AI is embedded across the platform, not bolted on as a separate module or a marketing claim. Predictive risk flagging monitors projects, resourcing, and financials simultaneously, surfacing early warning signals before they escalate. AI-predicted project completion dates update in real time as delivery data changes. Automated time capture logs billable hours as work happens, closing the gap between hours worked and revenue collected. Intelligent resource matching evaluates skills, workload, and past project performance (not just calendar availability) to recommend the right person for every engagement. For teams already using AI tools in their workflow, Accelo connects natively to ChatGPT, Claude, Gemini, and Microsoft Copilot via MCP, enabling natural language queries against live project, resource, and financial data without leaving the tools your team already uses. Every project your team completes makes the platform's recommendations sharper. Accelo serves agencies, consulting firms, IT services companies, and other professional services businesses with 20 to +500 employees managing a mix of project and retainer work, where leadership is making decisions based on incomplete or delayed data and the cost of finding out too late is already showing up in the margins. ## Accelo Pros & Cons **What users like:** - Users value the **ease of use** of Accelo, enjoying seamless access and efficient project management across departments. (34 reviews) - Users value the **comprehensive project oversight** of Accelo, enhancing coordination, efficiency, and profitability across tasks. (29 reviews) - Users value the **seamless integration** of Accelo, enhancing efficiency across multiple business functions for scalable growth. (26 reviews) - Users appreciate the **integrated client management** features of Accelo, enhancing efficiency and supporting business growth. (24 reviews) - Users value the **effective task management** provided by Accelo, enhancing project tracking and minimizing manual overhead. (24 reviews) - Users value the **automation features** of Accelo, which significantly reduce administrative tasks and enhance productivity. (23 reviews) - Users value the **time-saving automation** of Accelo, which simplifies operations and enhances productivity without constant app switching. (23 reviews) - Users value the **seamless integrations** of Accelo, effectively connecting sales, project management, and billing on one platform. (21 reviews) - Project Tracking (20 reviews) - Users value the **seamless team collaboration** in Accelo, enhancing growth and efficiency across all company levels. (19 reviews) **What users dislike:** - Users express frustration over **missing features** in Accelo, impacting usability and complicating task management. (20 reviews) - Users struggle with the **steep learning curve** of Accelo, requiring extensive configuration and causing frustration for small businesses. (19 reviews) - Users criticize Accelo for its **limited features** , which hinder efficiency and contribute to poor overall performance. (16 reviews) - Users find Accelo's **complexity** overwhelming, noting its steep learning curve and confusing multitude of options. (12 reviews) - Users find the **limited customization** in Accelo frustrating, hindering ability to tailor workflows to their unique needs. (12 reviews) - Steep Learning Curve (12 reviews) - Users find Accelo's interface **not intuitive** , leading to confusion and a steep learning curve for new users. (11 reviews) - Complex Usability (10 reviews) - Limited Functionality (10 reviews) - Glitches (8 reviews) ## Accelo Reviews ### 1. Good experience with some learning curve for beginner users **Rating:** 4.5/5.0 stars **Reviewed by:** Hugo N. | Technology Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Accelo?** The reports are great to know how time is utilized and how to allocate resources in order to optimize production. Also, time loggin is quite good, specially when working on timed projects. **What do you dislike about Accelo?** The UI might be overwhelming at times as there is too much information on the screen at times which might lead to confusion **Recommendations to others considering Accelo:** Some learning curve is required to be able to take advantage of all that Accelo offers. It's a great tool to track the time spent on different projects, resource allocation, and others. **What problems is Accelo solving and how is that benefiting you?** We provide support to customers so, when troubleshooting issues, the time logging allows us to identify how much time is being spent on issue solving. Accelo has allowed us to identify blockers and improvements to the support process. ### 2. It tells me everything I need to do at work, when I need to do it. **Rating:** 5.0/5.0 stars **Reviewed by:** Mathew G. | N, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2020 **What do you like best about Accelo?** Task triggers. I live in account management, and being able to set criteria that determine if a customer is due for follow-up is a game-changer. It allows me to keep my calendar open for meetings, while also keeping me on track and accountable. It also has stopped me from forgetting about follow-ups. It just doesn't allow for that to happen, because of how we've programmed the triggers. Simple stuff like 'if no inbound or outbound communication has been receive for 4 days, set a task' has really changed the game for how I handle account management and how I prioritise my own memory. Additionally, triggers have made a lot of the repetitive notifications to business partners become completely automated. I'm using automation logic to notify business partners about status changes to shared opportunities with near zero-touch, which they love. **What do you dislike about Accelo?** I'd love to be able to split single tasks with other staff members. We have a lot of cross-department work that needs to be done at the same time, and currently we need to set the same task multiple times inside of one project or milestone to ensure that everyone is working on it together, but then each task contains on its own set of activities. I also wish the tablet browser experience was a bit smoother. I'd love to be able to use Accelo on an iPad without needing an external mouse. This would make travelling for work a lot lighter. **Recommendations to others considering Accelo:** Take the time to analyse and reconsider your workflows. Everything should be on the table, and everyone should be open to change. There's always a better way to get to the same endpoint, and seek consultative advice early. **What problems is Accelo solving and how is that benefiting you?** It enables me to appear really proactive to my clients, ensures we're hitting all the appropriate touchpoints, but removes the need for me to tediously micromanage my own schedule. ### 3. Amazing Tool and Amazing Company **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn V. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2021 **What do you like best about Accelo?** The tool is so versatile and covers so much of what we needed. We were able to ease ourselves into the tool and adopt features as we needed them. Accelo also integrates with a lot of other external tools like Quickbooks, Hubspot, and Office 365. I have even used the Power BI integration to build my own custom reports. The support for the product has also been top-notch from the implementation team to support the product. **What do you dislike about Accelo?** Accelo does take time and effort to learn. However, any tool that is this robust and has this much functionality will take time and effort to learn. Some of the functionality is not super intuitive, but once you learn more about the tool, you understand why everything works the way it does. I wish that the Power BI integration allowed you to use the client version of Power BI versus just the web application. You cannot do a lot of things in the web application version of Power BI, like linking data tables together. **Recommendations to others considering Accelo:** My company, Vest Technical Solutions, is a technical solutions company that offers services for applications. We work with numerous applications doing implementations, migrations, administration, training, and documentation for many companies. Being super familiar with applications and my past in software development, I feel like I am very qualified to review applications. I did a ton of research and tried multiple other applications. From all-in-one options and separate apps that specialize in the specific area, they were built for. Accelo is one of the best applications I have seen that does a remarkable job in covering all the functionality it promises to deliver. Do be prepared to put in effort and time to make the tool work properly. As I tell all of my clients, the more effort you put into implementation and learning the system the more you are going to get out of it. **What problems is Accelo solving and how is that benefiting you?** We are using Accelo all the way from a CRM to sales to project management and timecards, to communicate with clients, invoicing, and reporting. I would say we are using Accelo to solve 80% of the problems we had before implementation. If we had not implemented Accelo when we did, the switch would have been challenging and possibly impossible. Being able to condense numerous tools into one has been a lifesaver. ### 4. Acello is excellent **Rating:** 4.0/5.0 stars **Reviewed by:** Sid P. | Director of Special Forces, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2021 **What do you like best about Accelo?** I love the organization of companies, retainers, and tickets. While we use a separate billing system, Accelo allows us to manage our work efficiently. We can create tickets for ongoing projects or log time against retainers for work that does not need a ticket associated with it. It is excellent for our workflow. **What do you dislike about Accelo?** One issue that we don't run into often is that we need to close out tickets when we need to start a new retainer for a company. It does not allow for the easy rollover of that ticket, and new time be applied to the new retainer. If we move the ticket to the new retainer, it removes all time worked against the old retainer and applies it against the new retainer. It is a pain, but we make it work. **What problems is Accelo solving and how is that benefiting you?** We are solving how to keep all of our work for all of our clients managed. We have ongoing projects, and quick work we do for our clients. Having the combination of Retainer and Ticketing allows us to manage this easily ### 5. Accelo Is A Really Valuable Platform For Professional Services Organizations **Rating:** 4.0/5.0 stars **Reviewed by:** Mike R. | Managing Partner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2021 **What do you like best about Accelo?** The breath and depth of functions. We did a comprehensive review of PSA platforms and without questions, Accelo provides the broadest set of "proepect to invoice" capabilities we could find. Also, they've built integrations with other platforms that really make life easier for us. Finally, the depth of their functionality and their modular approach is impressive as well. **What do you dislike about Accelo?** "Dislike" is a strong word, but there are things that can be improved. First, I don't like that their Reporting engine has incremental costs to fully utilize. This is a basic, foundational function in other platforms. Just let your users take advantage of it as a core feature - frankly, it's a requirement. Also, I don't think the system is always geared toward the KPI's that matter to professional services firms. For example, it's very hard to get an accurate and effective look at hard backlog forecast (sold, not billed) although this may have been added in the new Reporting section. My only other critique is that in some cases, the UI is overly complex. There's alot going on and it can be overwhealming for some users - a cleaner design could be beneficial but this is a minor thing. Over time, I've appreciated the robustness. **What problems is Accelo solving and how is that benefiting you?** We use Accelo for our entire quote to cash process, and we have it integrated with Hubspot CRM, Quickbooks, Office 386, and Expensify for a comprehensive PSA platform. It handles estimating. project quoting, digital quote approvals, time capture/approvals, invoicing, and operational reporting. We would not be able to run our business without it. ### 6. Solid Provider and Consistent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Michael B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2020 **What do you like best about Accelo?** Accelo offers an all-in-one solution for my creative agency. The ability to include different divisions and have different classifications of clients in one system saves us time, energy, and money when it comes to project management and billing. The Quickbooks Online and Gmail sync are both huge pluses to the system's ability to work in line with our existing infrastructure. **What do you dislike about Accelo?** There are some simple user experience issues that I have brought up a few times that never seem to get fixed. The Gmail and QBO syncs can be a little buggy at times. The newest search function isn't as intuitive as the old version. The CRM is too simplistic, so we just don't use it anymore. **Recommendations to others considering Accelo:** Accelo is a great solution for any project, ticket, or retainer-based services company that is looking to streamline the communication, work allocation, and billing, process within their company. Their customer service is excellent and the onboarding process options they have will meet any company's needs or budget. The pricing is such that if you need more than one of the modules, you might as well get the full SERVOPS. It might seem a schemey way of getting you to the SERVOPS, but it is worth it in the end. I have been using Acello for my company for over four years now, and I have never thought of switching to any other program since signing up. **What problems is Accelo solving and how is that benefiting you?** Ticket and retainer task management and billing for multiple divisions with one login. Syncing billing to QBO for seamless accounts receivable process. These were the two objectives we wanted to meet when choosing Accelo and is what keeps us very happy to stay. ### 7. Excellent product, very customizable **Rating:** 5.0/5.0 stars **Reviewed by:** Michie D. | Client Experience Team, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Accelo?** The ability to automate and create triggers, as well as their project management capabilities. I also like the customizable ticket filters. **What do you dislike about Accelo?** Integration with Ninja could be better than it currently is, although this is likely a limitation on Ninja's side. Ninja cannot push a ticket into Accelo via the API, it has to be done via email, and attached screenshots are not included. **Recommendations to others considering Accelo:** Take the time upfront to imagine your workflow and to set up ticket triggers. It is extremely customizable, and it will be a better tool if you put in the effor up front to configure it the way you want to use it. A lumberjack never loses time when he stops cutting trees and starts sharpening his axe. Properly configuring Accelo upfront is like sharpening your ax. **What problems is Accelo solving and how is that benefiting you?** We manage our contracts with clients, we use it to track hours, plan and manage projects, and track time against tickets and retainers. ### 8. Just what I need to keep my business functioning **Rating:** 5.0/5.0 stars **Reviewed by:** Bethany K. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2021 **What do you like best about Accelo?** Accelo has become a one-stop shop for managing and running my publishing business. I appreciate the way it integrates a CRM, project management, sales management and time and task tracking. It's everything I need. I am able to connect with a google calendar, quickbooks and more in order to create a solid platform for managing the nuts and bolts of my business. I have been using accelo since 2017 in my business and I plan to continue using it for a long time to come. **What do you dislike about Accelo?** It takes time to get it set up. There are some things that are clunky or that need outside help to get set up. Once you have things set up it works well. There were things I needed accelo to do when I started that it didn't do, but over time it has developed to adapt even better to my business needs. I wish the in-person support was cheaper, I'd use more of it. **Recommendations to others considering Accelo:** If you can afford to purchase consulting time when setting it up, it will save you a lot of hassle. **What problems is Accelo solving and how is that benefiting you?** I am able to keep track of multiple book projects in accelo. The stream is a wonder. Having all the communication and back and forth related to a specific project in one place is the best. Accelo is invaluable with sales. I can create proposals and turn those proposals into projects. I can also keep information related to sales in one place. ### 9. Accelo is the ERP for the MSP Enterprise **Rating:** 4.5/5.0 stars **Reviewed by:** Jacob F. | Sr. Solutions Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2021 **What do you like best about Accelo?** The integration and relationships between Company/Contact/Orders/Support. On our previous legacy platform, T1 technicians had to click so many buttons to determine if a client should receive support or not. Further, the way everything is tied together allows for an excellent 10,000-foot view of how the business operates, resulting in data-driven decisions instead of decisions made on feelings or one-offs. Beyond the baked in features within the product, we are currently integrating other products via API to automate billing processes, license counts, and data usage across our entire stack. **What do you dislike about Accelo?** Accelo is not a ticketing solution; it is a complete platform to manage the business's entire lifecycle. From sales leads to quote generation and acceptance, to order fulfillment and delivery, to ongoing support and management - Accelo does this very well. What it lacks is a complete knowledgebase solution or standing integration for those common issues. Other stand-alone ticketing solutions often provide sugggestions, for T1 users and end-users, for solutions to their problems. Out of the box, the system does not have a direct integration with Quickbooks on-premise. This required a pivot for our company to a cloud-based solution in order to facilitate our Accounting integration. **Recommendations to others considering Accelo:** Accelo is a cloud-based PSA for your MSP/MSSP business. If you are looking for a solution that requires a fat-client installation on a local machine, this solution is not for you. That said, Accelo is a competent product with excellent integrations out of the box. There are APIs available for 3rd party integrations, form APIs to create custom forms for sales leads and support requests on your website, and various integrations available via Zapier. Take your time and reach out to the sales engineers and technical support teams during your trial. We found both the SE and TSE interactions to be delightful, informative, and helpful in making our decisions about signing up with Accelo. The mobile client is easy to use; however, if you're like our team (often working out of pocket), the integration with Office365 or G-Suite is essential to getting work done, tracking time, and managing relationships with your clients. **What problems is Accelo solving and how is that benefiting you?** We are solving so many process issues with Accelo. Our existing legacy solution requires so many clicks and FTE just to run the application so you can run your business. Accelo allows our business to be agile, make data-driven decisions easily without any 3rd party tools or extra effort by our team members. It has shown us that our business processes are good but can be improved. So many of our operations were restricted by the technology of our old platform. Accelo allows our business to run the way we envisioned without having to make accommodations for outdated software. ### 10. Accelo is intuitive and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Tony D. | Technical Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2021 **What do you like best about Accelo?** The email integration that Accelo provides means I can continue using my personal email address which many customers will contact me on and everything is seamlessly logged onto the system, any that aren't assigned to tickets can be done with speed and also converted to tickets quite simply. **What do you dislike about Accelo?** Initially, emails were very slow to synchronize (Over 10 to 15 minutes sometimes), but this is fixed by following their well-constructed tutorials on setting up email integrations properly. **What problems is Accelo solving and how is that benefiting you?** Traceability. With Accelo, we can look back on past tickets and events with one simple search at the top. It searches everything and brings up the most relevant results and works so well. When you need to find a particular ticket, you can type in the name of the customer, engineer, or information from a ticket. I have always been able to find what I need via that search, and it quickly helps to stop duplication of tickets which has been a problem with past systems. ### 11. Accelo got us through COVID and our team love using it! **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah S. | Commercial Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2021 **What do you like best about Accelo?** I love being able to see exactly how many hours my team has spent on each billable stage and whether they are still in budget. We use the complete system and have managed to link Accelo to our enquiries so that new enquiries are automatically entered into Accelo. It's great being able to not only create sales and projects but also invoice and log expenses directly within the system. The link to Xero works every time and I can easily see who's paid. We run a creative consultancy, so finding a system that our team likes using can be hard work, but they have all enjoyed using accelo. Over the pandemic, it has enabled us to all work remotely with very few issues. We are always saying how relieved we are that we installed it and trained the team before the pandemic started last February! The help team are always very quick to respond. **What do you dislike about Accelo?** There are some elements of reporting that are hard to use. Please change the controls more to create more tailored reports. It frustrates me that when I make a project active, every stage goes live. We work stage by stage so it would be good if WIP reports showed only the live milestones and didn't account for the whole project as we can only guarantee the current stage. It would be helpful to be able to set a materials budget on a task that works in the same way as the time budget so that the team can see how much they have left to spend more easily. **What problems is Accelo solving and how is that benefiting you?** We are solving the problem of having multiple programmes to manage our enquiries, sales, projects and invoicing, bringing it all under one programme. We are also solving the problem of not being able to see the amount of time spent on each stage of work to ensure that we remain in budget and on schedule. We have a large number of projects running at any given time and we need to not let any of them slip. Accelo is a great way of acheiving this. ### 12. Purchase Orders, Invoices and Quotes - not flexible enough (look and feel) **Rating:** 4.0/5.0 stars **Reviewed by:** Yvette R. | Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2021 **What do you like best about Accelo?** Emails all being in one place Visibility throughout the company of who is doing what and when Accountability of your own time Seeing how many hours you've worked in a week - and realising it's probably too many Quickly and easily seeing when people or on leave **What do you dislike about Accelo?** The purchase orders, quotes and invoices look, the design flexibility to get your branding and keeping it neat and looking good is very restrictive. Our elements look awful and we often download the PDF and neaten them up manually before sending to our clients. It would be great if we could have a forward/back button. For example, I search or pre tag/filter all my sales, I want to review all my sales as a quick overview to ensure they have tasks/notes etc, but I click into the sale than to get to the next sale I have to go back to my list (which sometimes I have to reapply the filter) and go to the next one. Which if I incorrectly click I might go back to the same one I just saw. It would be great if we could simply click "next or previous" to navigate from one to the next. This applies to tickets and projects too. And lastly, it would be great to either have colour in tasks or bold/underline. Sometimes you need to highlight something in the task and is only one text style is difficult. Also like Gmail if you drop a jpg into the email you can see it, here you have to add as an attachment which to get to there are a hundred files to click through to get it, we have therefore had to find a work around on this. **Recommendations to others considering Accelo:** Recommendations: It all seems to make more sense when you have more people using it. We have gone from 6 staff to 20 and strangely the more people using the system the more it makes sense. Don't know why it just does. **What problems is Accelo solving and how is that benefiting you?** Transparency throughout the business and easy communication between teams. Everyone at any time can see what is happening within the company (well with the restrictions) but that transparency is helping improve our efficiency. I love the ticket system really easy to push quick requests through that previously without Accelo used to just get done and not billed for, so increase in revenue The scheduling works really well, really easy to see how your week is looking and if you need help or to move things around, booking meetings which pull into your google calendar is very useful and functional. ### 13. Getting things done made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Kris F. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2020 **What do you like best about Accelo?** Accelo gives us the ability to bring intelligence and flexiblity to our workflows and meet the needs for our comapny or any company. The customisation and automation is what brings this product to life. You can automate workflows, emails, triggers for reminders on just about anything. The capacity inside of each module to fit your process, your language and your requirements really brings this product to the top of our list for projects, tickets and retainer. The integration to G Suite and Xero are like magic. Easy, fast and flexible. **What do you dislike about Accelo?** If there was a dislike, it would just be the time to plan and think through how to customise and work through your business processes and develop the automation without creating too much noise in the environment. Having said that, the time required, helps streamline your business workflows. **Recommendations to others considering Accelo:** If you are looking for a CRM that manages Projects, Retainers, and Ticketing, this would be by far the best system I've used. The time to setup is worth the automation and integrational benefits. Find a great partner to help with the implementation. **What problems is Accelo solving and how is that benefiting you?** We have been able to improve responsiveness from staff and customers through the use of the automation and the client portal. The tranpareancy and visibilty between Accelo and G Suite lifts the capacity to see what has been happening with our staff and customer interations. ### 14. One-stop shop for all your project management and communications needed. SUPERB support. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Accelo?** Accelo can take a project from initial contact to sale to project to invoicing. It functions as a CRM, project management tool and communications platform. You can use the tool as simply (assign tasks and due dates) or as robust (dependencies, triggers, templates, automation) as you like. It is a one stop shop for everything you need to move work, communicate among the team and with clients and assess staff and company performance. While I really like the software, what I like best about Accelo is their support team from our customer service manager to the front-line support to the engineers we've worked with. I have felt heard, that my suggestions, requests or issue reports are not going into the "we'll put that into the suggestion box" black hole. Suggestions I've given or issue reports I've made are taken seriously and addressed, often on screenshares. I have never seen a software company so attentive to its users. **What do you dislike about Accelo?** One of Accelo's strongest features - its robustness - is also something that takes some getting used to if you want to use it to its full potential. It can do A LOT for you, but time spent learning and figuring out consequences of changes to settings is required. I would not put this down as a "dislike", but there is a learning curve - and that learning curve is worth it. Our particular implementation involved analyzing and reconfiguring our internal processes as we used very simple tools for time tracking and task assignment. Accelo's robustness actually facilitated those changes, so it's hard to say that is a true dislike, more like something one should know. **What problems is Accelo solving and how is that benefiting you?** Having a full client CRM. Being able to allot time to tasks and have it tracked properly to the task, milestone and project. Internal team communication and visibility of that communication with the Stream feature. More detailed management of work, clearer view of what's done and what's to come on a project. Clearer analysis of how time is spent and what is profitable. Improved sales process. Clarity on task schedules. ### 15. Brilliant all in one solution once familiar with the systems **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Accelo?** I like how accelo has is becoming the central hub for all the admin work. the automation of a lot of processes is a great time saving tool if you put in the work to set everything up correctly. the workshops with accelo representatives were also very helpful early on. **What do you dislike about Accelo?** Some parts can be quite complicated which may be off putting to new users but persistence is key to get the best out of accelo **Recommendations to others considering Accelo:** Something that you just need to try to realise its potential benefits for your company **What problems is Accelo solving and how is that benefiting you?** The automated processes are great for saving time and the rapid generation of quotes and risk assessments based on inputted formats is also very useful ### 16. Has potential **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2021 **What do you like best about Accelo?** The comprehensivity of the tool. It serves so many functions in our business. It helps us to manage resources, budgets, forecasts, and utlisation. **What do you dislike about Accelo?** It's buggy and inconsistent in some areas - especially when it comes to managing multiple currencies with quoting. It is not very intuitive and the UI needs improvement. **What problems is Accelo solving and how is that benefiting you?** Resourcing projects is easy with accelo schedule. We are better able to resource projects globally by having visibility into everyone's schedule. It also help us to distribute the workload among our team using schedule and utilisation scores. We can also ensure that people are both billable and non-billable and we have KPIs around these metrics so accelo is hugely beneficial to our entire team. ### 17. My Everyday Companion **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Accelo?** What I like best with Accelo is that the system is trustworthy and very useful to store data for the long term. **What do you dislike about Accelo?** I am responsible for scheduling part of our business, and I wish that we can see how the budget will move if we schedule the team for month or for longer term. **Recommendations to others considering Accelo:** Just explore the system and keep asking their support as that will be very helpful. There are things you thought wont understand but you'll realize that it is very helpful. **What problems is Accelo solving and how is that benefiting you?** Accelo provides me insights into the project we create, very helpful for my reporting. Another thing I realized is that it can be linked to multiple account apps of Xero. ### 18. Great app and all info required in place **Rating:** 4.5/5.0 stars **Reviewed by:** Slava U. | Mining consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Accelo?** I like statistics of profile and split of hours available. Reports and visual components, interface in general is friendly enough. **What do you dislike about Accelo?** I found difficult sometimes move hours from one task to another, always was looking for a new task, but couldn't find. Also, when project is over, there are many tasks left open,do need to close all of them, it takes time. **Recommendations to others considering Accelo:** Install it and use immediate **What problems is Accelo solving and how is that benefiting you?** My work activity is available, so I can check what I was doing and for how long. My dashboard can show my utilization, which is important. And I can check project conversations via project card, to check what what discussions about. Database of projects and clients also useful. ### 19. When it needs to be automated and profitable, it's Accelo **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Accelo?** No shortage of features and functions to keep my digital marketing agency running smoothly from Sales to Support, Invoicing and Project Management **What do you dislike about Accelo?** Can be a bit clunky to load at times. It's designed to meet a wide range of industries, so working in it can be similar to flying a jumbo jet with all the features and functions. Look beyond the complexity and you have a platform designed to keep agencies and professional services businesses running like a top. **Recommendations to others considering Accelo:** Accelo is like a swiss army knife for your professional service business. It only works well and is profitable if you use it **What problems is Accelo solving and how is that benefiting you?** We've increased support billing by 300% since we've implemented Acccelo in 2016 ### 20. Totally Recommend! **Rating:** 4.5/5.0 stars **Reviewed by:** Mélina F. | Project manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Accelo?** It's easy to use and learn. The platform is beautiful and straightforward. You can easily find everything, and the timers are fantastic! Billing, time logging, and schedule have a lot of details and tools. **What do you dislike about Accelo?** When the platform put external meeting and email in the timesheet. **Recommendations to others considering Accelo:** Best choice! **What problems is Accelo solving and how is that benefiting you?** I can know all the time for all my team, on every project and task so easily! I save a lot of time with Accelo! ### 21. Amazing Project Management Tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Accelo?** I like the organization of Accelo. Anytime I need to assign out a task out to someone, I am able to use the scheduling tool effectively. It makes me stay organized **What do you dislike about Accelo?** Honestly, there is nothing I would say I dislike. As someone who just started working in project management, its an amazing tool to use! Easy and quick to learn **What problems is Accelo solving and how is that benefiting you?** I am able to solve the maximum number of hours I can resource somebody out. Its a great tool to see my coworkers schedule and figure out if they have time to complete a task ### 22. Good system with some excellent time saving and organisational features **Rating:** 4.0/5.0 stars **Reviewed by:** Tinus S. | Design and Project Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2021 **What do you like best about Accelo?** -Organisation -Increase in productivity -Planning **What do you dislike about Accelo?** -Not really the right system for engineering departments within a company as some limitations are avoiding us from sharing the system with Sales Team. -Some more flexibility needed in date moving. **Recommendations to others considering Accelo:** This is an excellent system. You would need some training and setup for your specific company. The implementation and customer support was very good. Our company got a collaborative approach. Accelo is an excellent system but there should be more flexibility in how reporting data is used and extracted from the system. Something such as CSV files of the hours spent on projects was not provided by Accelo. A different company had to setup an API which cost an additional $400 a month just for simple data to be extracted from the system. **What problems is Accelo solving and how is that benefiting you?** -Increase in productivity -Planning -Excellent in organising large teams ### 23. A Great Management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Accelo?** The time tracking is one of my favorite, you have to start the timer and stop whenever you are done with something....no need for sticky notes to remember another one is the work category....within the same project we can separately manage different teams like seo, dev, ads-department with each one having its own branch.....that makes the sheets clean and very accessible for everyone **What do you dislike about Accelo?** User-Interface wise its still emerging. there's a board group on which we can request features...which copes up all the cons. **What problems is Accelo solving and how is that benefiting you?** One of the thing its helps us a lot at time tracking for all different department branches and individuals that makes billing tracking very fluent ### 24. Powerful Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2021 **What do you like best about Accelo?** Vast functionality, customer support . **What do you dislike about Accelo?** Reporting, lack of a good gantt chart . **Recommendations to others considering Accelo:** It is a very powerful tool that offers many functionalities. It is good for respource mangaement and can be great with project management, provided that you know its functionalities well. It offers a lot, however, the number of features can be overwhelming and I'd advise taking guiance from their Customer Success Team to get the best out of the tool. It has a Jira integrtion that works wel, so if your tech team is used to working/tracking their time there, it is pretty handly. The reporting section leaves a bit to be desired, but the Forecast Team is very open to feedback - they implement new options based on customer feedback. **What problems is Accelo solving and how is that benefiting you?** Capacity planning, project budget/cost tracking. ### 25. Seems robust, some functionality falls short **Rating:** 2.5/5.0 stars **Reviewed by:** Kelly P. | Project Management, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2021 **What do you like best about Accelo?** It looks clean and offers robust tools for integrating with Jira. There is a low barrier to entry, for the most part. **What do you dislike about Accelo?** There is seemingly basic functionality missing from what is otherwise a robust platform. Some of the features I would expect but do not see are the following: dependencies for planning (e.g. moving one resource block also moves the subsequent work automatically), no revision history log (e.g. Nancy added X on this date, Blair deleted Y on this date), scheduling recurring blocks of time on multiple people, etc. **What problems is Accelo solving and how is that benefiting you?** We switched to Forecast to integrate billing with Quickbooks and streamline resourcing processes to save time. Unfortunately, it hasn't saved us any time, and there are still gaps. ### 26. Feedback on useful tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2021 **What do you like best about Accelo?** Simple layout design and easy to find different projects and retainers to track time against. **What do you dislike about Accelo?** Often emails are linked to the wrong company or client and have to be manually moved to correct place. **What problems is Accelo solving and how is that benefiting you?** Good for making sure that all clients have time spent on them each month and for highlighting clients that need to have more resources allocated to them. ### 27. Small marketing agency **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Accelo?** The best thing about Accelo is that it includes so many areas we wanted in one single platform. **What do you dislike about Accelo?** It is complex to learn and is 'american-ified', which means we have to do some work arounds to make it customise to the way we want to use it in some instances **What problems is Accelo solving and how is that benefiting you?** We have cut the time it takes to create a quote by probably 4x, which is huge for our work efficiency. It's great to have all the touchpoints with our customers (no matter who in our team is communicating with them) in one place. We have eliminated the need for post-it notes on our desks! ### 28. Accelo as the centre of sales & business processes **Rating:** 4.0/5.0 stars **Reviewed by:** Patrick Y. | Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2021 **What do you like best about Accelo?** I like Accelo's integration capability with Google Workspace (G Suite), the accounting system and alternative CRM systems. All the information that I need about leads, opportunities, projects and customers can be found in one place. It's also good that we can customize progressions for sales opportunities/tasks so that the workflow of each process is according to the organization's needs/practices. **What do you dislike about Accelo?** Accello does not support multiple currencies, so for businesses spanning different countries, some limitations need to be dealt with. **What problems is Accelo solving and how is that benefiting you?** Accelo helps to solve problems regarding information availability (to the right people), process workflow, project management, lead/opportunity capture and progression and quotation/proposal generation. It's also great that the client portal creates a platform for our customers to keep track of business transactions and activities. ### 29. Very organized and user-friendly!! **Rating:** 5.0/5.0 stars **Reviewed by:** Britt W. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2020 **What do you like best about Accelo?** The new layout of the toolbar allows for quicker access to your often-used pages!! **What do you dislike about Accelo?** Invoicing is a bit different for us as we are on a retainer basis and bill before work. The onboarding team did a great job working thru that with us! **Recommendations to others considering Accelo:** You may not think it is a perfect fit for your business, but let Accelo help in that decision. It is organized, clean, fresh and will fit most organizations. If you need edits, assistance, Accelo will meet those goals for you!! **What problems is Accelo solving and how is that benefiting you?** We are able to track our client's work much easier. We have many consultants working on one case together. They can now see what was done, and what is up next for work. We are also able to track payments a lot easier than manually before! ### 30. Accelo has helped our team tremendously with deadlines and streamlined communications. **Rating:** 5.0/5.0 stars **Reviewed by:** Alyson T. | Production Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Accelo?** I love the task feature. It is so easy to assign. **What do you dislike about Accelo?** We are still learning the capabilities - so we are loving everything so far. **Recommendations to others considering Accelo:** Utilize their customer service team to implement things that will help your business - they have made things completely customizable. **What problems is Accelo solving and how is that benefiting you?** We are solving communication issues between the entire team. We can now assign tasks and communicate all through Accelo. ### 31. It's great project management tools, but it still has a lot of things that can be improved **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Accelo?** It's a much better project management tools compared to others in the market for professional **What do you dislike about Accelo?** The new look (it's not really working, everytime have to go to classic view), also does not allow invoice templates dropdown, would save so much time if we can different types of invoices template. The category of the invoicing also has lots of glitches. In terms of CRM, it doesn't allow clients grouping/relationship. **Recommendations to others considering Accelo:** It's powerful tools and may take some investment of time to fully utilise all the functions **What problems is Accelo solving and how is that benefiting you?** easier to see what projects everyone is working on, and how many projects there are ### 32. Transformation from complex to simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Accelo?** All the job information is clear and transparent, which improved our efficiency of communications. **What do you dislike about Accelo?** Accelo includes so many functions. It will take some to get familiar with them. **Recommendations to others considering Accelo:** I will recommend Accelo to users dealing with a significant amount of jobs and clients. It will help you have everything organized, clarified, and recorded. **What problems is Accelo solving and how is that benefiting you?** We always use Accelo to run the jobs smoothly from sales, engineering, QA, sign off and invoice. It's convenient for each person to understand the progress of each job. Also easy fr us to find out all the related communications. That's fatastic. ### 33. Take your time onboarding and go team by team. **Rating:** 4.5/5.0 stars **Reviewed by:** Gunner W. | Director of Business Dev., Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2021 **What do you like best about Accelo?** The integration of all parts of the business **What do you dislike about Accelo?** None of the resources online are up to date. The system is complex and requires ongoing learning. It is imperative they update their online learning platform and not rely on forums for clients to educate one another. **What problems is Accelo solving and how is that benefiting you?** Our teams being on similar platforms and being well integrated. ### 34. Manage your business with the help of Accelo **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2021 **What do you like best about Accelo?** Accelo has excellent versatility with robust tools in an integrated interface. Accounting process management facilitates project development. Customized workflows for all user needs One-click drag-and-drop tool streamlines to work for organization. Contact database as well as a database of potential customers, both in their respective sections, allows the analysis of the evolution of sales. Graph design and automated statistics based on the tracking of prospect activity allows for better development of marketing campaigns **What do you dislike about Accelo?** Powerful software but not very flexible Campaigns run in previous programs require a total redesign because they do not prove to be compatible with the formats in which Accelo operates. The somewhat steep learning curve, the application is quite technical in design and is not favorable with new users if they want to use this tool **Recommendations to others considering Accelo:** Any professional services organization that wants to offer its clients good service needs the help that only Accelo, the multicolor logo platform, can offer. The platform is designed to streamline all customer service processes in one place, managing both staff and work **What problems is Accelo solving and how is that benefiting you?** Accelo allows my organic team to the organization of crucial customer information. Information that is so necessary for successful marketing campaigns. The platform gives us a complete view of the customer from any location and device, which allows us to approach their interests more effectively. Easy to use interface, its software will enable me to properly study the data of potential customers in graphs and statistics segmented in great detail. Information provided by an AI that can track customer activity ### 35. Don't just 'kill' time, use it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2020 **What do you like best about Accelo?** Honestly, from the moment we implemented accelo I can already see my efficiency improve. My favourite part is being able to see what I actually spent time doing during the day, as most days just pass with a blur and it seemed impossible to know what was actually achieved. Now I can know exactly where my time was spent, if it was productive time or not, and often have a reason as to why it was not productive. **What do you dislike about Accelo?** Sometimes there is a bit of cross-over timing, doubling up essentially. **Recommendations to others considering Accelo:** If you don't know where you spent your time during the day, you need this. **What problems is Accelo solving and how is that benefiting you?** We are able to know exactly how long staff spend on tasks, and if the issue is the task or the staff member. Often the task is too drawn out and we could shorten the process. This is where projects helped as we could list all the tasks we wanted to go into a job. ### 36. Accelo makes it EASY! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Accelo?** Accelo has made tracking time, managing projects, and understanding workflows SO easy! **What do you dislike about Accelo?** The way to commit and log time is cumbersome, but aside from that, it is straightforward! **What problems is Accelo solving and how is that benefiting you?** Time Tracking and overall project management! ### 37. Integrative and Versatile **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Accelo?** Accelo offers quite a few workarounds and options to be able to achieve what you want kind of project and breakdowns you're looking for. There are different viewing options and customizations! **What do you dislike about Accelo?** Since there are so many customizations and ways to achieve what you're looking for, the platform can be a bit difficult to navigate at times. It's not always intuitive. **What problems is Accelo solving and how is that benefiting you?** Assigning work and the time allocation for each team member has been beneficial but have encountered a few issues with time rolling over and how to stop certain functions ### 38. The Goldilocks of Project Management Tools - Forecast App **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer W. | Senior Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2021 **What do you like best about Accelo?** I appreciate how it gives essential features of project management tools but doesn't overwhelm you. **What do you dislike about Accelo?** Overall, there are very few things we dislike. The largest issue is that the tool is still under development. This means that there are some key features that our business needs that aren't quite there yet. **What problems is Accelo solving and how is that benefiting you?** We had been using spreadsheets and Asana to try and project manage our team, but it was incredibly manual and time-consuming. Forecast has allowed us to automate more and get out of multiple tools and into a singular tool. ### 39. Accelo is a great project management suite - if you're willing to set it up! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Accelo?** The expandability of everything is incredible and allows for Accelo to be your CRM, project and retainer management, ticketing system, and more! **What do you dislike about Accelo?** The only thing that is frustrating is that there are a few tasks that are very basic that take forever. Approving expenses, for example, must be done one-at-a-time and it takes about 5-15 seconds per entry. **What problems is Accelo solving and how is that benefiting you?** The biggest problem we solved was an extreme amount of opacity between our tasks, projects, and CRM. Now it takes a click or two to get to any piece of information! ### 40. Easy to use in some areas, but difficult in others **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Accelo?** Accelo is great for the basics - tracking leads and opportunities, client contacts and projects. It's user interface is pretty easy and simple to pick up for the most part. **What do you dislike about Accelo?** Project planning in Accelo is a nightmare and something we can't use in any helpful way - made unnecessarily complex by having to link exact hours/mins to cost for every line item **Recommendations to others considering Accelo:** Understand if the project planning function meets your needs, if planning to use it to manage projects. **What problems is Accelo solving and how is that benefiting you?** Tracking projects and fees in real time ### 41. great solution, once you take the time to set up & navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2021 **What do you like best about Accelo?** As a digital agency, this was a great project management tool, and allowed us to track time easily and manage team members schedules. As the time tracking / log was inaccelo and not an add-on of other software it was pretty seamless. By far the best time & task tracking platform I could find. **What do you dislike about Accelo?** Licence fees can add up if you have several team members using several modules, in the end, we needed almost everyone to have access to all the modules. I think implementation support is necessary and depending on your team, premium support may bed needed as the "free support " responses times vary. **What problems is Accelo solving and how is that benefiting you?** In our business the times tracking was very important, and quickly I could see exactly where resources were wasted and which projects need attention. With the clarity on all of the key metric I was able to quickly adjust the operations. ### 42. Great for our business **Rating:** 4.5/5.0 stars **Reviewed by:** tim s. | D, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Accelo?** Wide reach and coverage of accelo in business operations **What do you dislike about Accelo?** Invoicing a bit clunky, could do with things like draft status, submitting for approval, sent status. Bit more functionality appreciated. **What problems is Accelo solving and how is that benefiting you?** We wanted something that was more than 'just' time logging for projects, Accelo gives us WAY more than that. ### 43. review of accelo **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Accelo?** Organization Communication via linked email account how it links to gmail easy of use when discussing projects with coworkers easy to share project task links organization of projects project description and project checklist reporting for different departments integrations with other apps helpful trouble shooting and support links great shortcuts to save time calendar feature email alerts tagging of projects user experience experience of the weekly timer screen **What do you dislike about Accelo?** The search feature can be more organized and is great in the move your timer feature. The quick search feature of using the tab key helps and would be great to have more shortcuts like this in accelo. The accelo load time sometimes lags but this can be do to internet connection. There could be more features under the task description to allow Project Managers to identify ket features of a project. Sometimes the gmail linking email functionality does not work and times out. There could be a better way to organize email templates for a department to utilize and share. A page for all of the shortcuts you can use in accelo in a youtube video. A calendar feature to help organize projects similar to google calendar. **Recommendations to others considering Accelo:** Ease of use Project Management reports working with clients is easier organization throughout the company sharing reports and tasks linking to an email client and utilizing the templates saves time user experience is great **What problems is Accelo solving and how is that benefiting you?** Time management communication with clients project management group task management communication with a team task progress reporting meetings are easier and organized when using accelo to share projects overall, communication is easier across the company with accelo integration with gmail email templates project management skills are improved calendar features alerts email alerts about project moving tasks if the time was saved wrong weekly time sheet is organized and easy to manage ### 44. Really changed the way we work together **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2021 **What do you like best about Accelo?** I love that everything is in one place, and I can find the things that I need instead of bothering a team member or a team member bothering me for information. I also like that Accelo continues to improve user experience as well as listens to what the users want and then implement other features in the service to roll out to continue to stay relevant. **What do you dislike about Accelo?** I don't particularly like that I can't sort by MONTH something is supposed to go live. Instead, we have to sort alphabetically and move it chronologically by date just in my specific department. **Recommendations to others considering Accelo:** I would definitely say that my recommendation is to start with your senior team on Accelo and then trickle down to other team members. I would specifically start with the features you are most interested with and then continue to explore the other areas that could be beneficial to you and your team. **What problems is Accelo solving and how is that benefiting you?** All of our calendars are in one place, and we can work a lot more efficiently and effectively. I also can see all the communication with a client before I actually talk to them so I can see what was last spoken about or fully understnad the account which is something that I truly benefit from in both looking professional and saving time so I don't have to bother another team member. ### 45. Great workflow tracker **Rating:** 4.0/5.0 stars **Reviewed by:** Brooke S. | Marketing Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Accelo?** I am able to communicate within other employees within accelo. **What do you dislike about Accelo?** I would like to be able to open documents and have those features within accelo. **What problems is Accelo solving and how is that benefiting you?** It helps me track my work time throughout the week and helps me stay organized and on top of my work. ### 46. Accelo offers great functionality for large teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Accelo?** The ability to automate tasks and create new tasks for coworkers contingent on the completion of a prior task in a project. **What do you dislike about Accelo?** It can be difficult at times to redesignate the date and time of a work log that wasn't closed out the day prior. That can be frustrating. **What problems is Accelo solving and how is that benefiting you?** The ability for our clients to create tickets for us to fix is invaluable. This process makes things much easier than just getting an email from someone and hoping you don't lose track of it. ### 47. At least it’s not ConnectWise **Rating:** 0.0/5.0 stars **Reviewed by:** Carl B. | FileMaker Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2021 **What do you like best about Accelo?** It's not ConnectWise, other than that nothing really **What do you dislike about Accelo?** Slow, difficult to use, I can never find my way around the software, nit very intuitive. Not a particularly good project management tool. You have to spend a lot of time messing around with it to get it to do anything **What problems is Accelo solving and how is that benefiting you?** Company uses it for project managemet and IT service desk **Official Response from Matty Sayer:** > Hi Carl, it's never ideal to see a 0/5 review, but we appreciate you taking the time to share your feedback. We're sorry that you experienced some slow platform performance, we monitor our speed at all times, and our systems infrastructure team is always optimizing to ensure that our customers don't have slow periods, but unfortunately like with cloud-based systems as robust as Accelo, sometimes this is inevitable. I had a look within our records, but couldn't find you as an Accelo user - if you're having any issues please don't hesitate to reach out to support@accelo.com or share any requests for improvements within our Ideas Forum at ideas.accelo.com. Thank you for continuing to support Accelo! ### 48. All your business needs under one roof **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Investment Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Accelo?** Flexibility to fill timesheet,easy request view and details **What do you dislike about Accelo?** Whenever a request is raised via email with an attachment by the client, email doesn't get attached automatically in request in Accelo **What problems is Accelo solving and how is that benefiting you?** As a consultant, I am providing solutions to my customers.In that course of action I expect this tool to be a one-point solution for my need and that's what it does. It brings up all those things which is required for running a business at one place like timesheet ,billing ,expenses etc ### 49. Robust Business Intelligence Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2021 **What do you like best about Accelo?** Insights into our company costs! There is so much data available. Also the fact that Forecast has streamlined a good deal of our efforts— estimating, resourcing, timekeeping, and big-picture financial information through one software. **What do you dislike about Accelo?** Overall, it can be challenging figuring out which data is important (because there is so much available). and we are still in the process of tailoring our internal operations around the software. There are other little things here and there but Forecast is incredibly willing to try new features and work with our team. **What problems is Accelo solving and how is that benefiting you?** Workload visibility, understanding of costs and profitability, and company-wide information sharing have all improved through Forecast. ### 50. Accelo Review **Rating:** 4.5/5.0 stars **Reviewed by:** Alessandro G. | Senior Mining Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Accelo?** The flexibility that the program offer and the simplicity of usage. **What do you dislike about Accelo?** It is very rarely difficult to find the allocated project (if you don't know the allocated number) **What problems is Accelo solving and how is that benefiting you?** I find clear manage a project and the cost/hour associated ## Accelo Discussions - [Is it possible to have a simplified UI for project management?](https://www.g2.com/discussions/is-it-possible-to-have-a-simplified-ui-for-project-management) - 1 comment, 1 upvote - [Is there a way to cache or offer of an on-premise client solution that can cache changes until internet connectivity is restored or no longer intermittent.](https://www.g2.com/discussions/is-there-a-way-to-cache-or-offer-of-an-on-premise-client-solution-that-can-cache-changes-until-internet-connectivity-is-restored-or-no-longer-intermittent) - 1 comment, 1 upvote - [Power BI Integration and Using the Power BI Client](https://www.g2.com/discussions/50137-power-bi-integration-and-using-the-power-bi-client) - 1 comment, 1 upvote - [How do I create quotes that have both an upfront cost and a recurring fee accurately?](https://www.g2.com/discussions/50112-how-do-i-create-quotes-that-have-both-an-upfront-cost-and-a-recurring-fee-accurately) - 1 comment, 1 upvote - [Why can't a deadline easily be changed](https://www.g2.com/discussions/50096-why-can-t-a-deadline-easily-be-changed) - 1 comment, 1 upvote - [View Accelo pricing details and edition comparison](https://www.g2.com/products/accelo/reviews?page=7§ion=pricing&secure%5Bexpires_at%5D=2026-07-24+05%3A59%3A23+-0500&secure%5Bsession_id%5D=17946235-7ded-46a7-a492-baa72a45cc7e&secure%5Btoken%5D=7196f2d84d9ce3f40c605b8b143e66afe894e79523a582e7b13e508675c2e79c&format=llm_user) ## Accelo Integrations - [Authorize.net](https://www.g2.com/products/authorize-net/reviews) - [Azure DevOps Labs](https://www.g2.com/products/azure-devops-labs/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Continuum](https://www.g2.com/products/continuum-2024-05-22/reviews) - [e-conomic](https://www.g2.com/products/visma-e-conomic/reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [GitLab](https://www.g2.com/products/gitlab/reviews) - [GitLab Server CE Community Edition on Ubuntu Server 20.04](https://www.g2.com/products/gitlab-server-ce-community-edition-on-ubuntu-server-20-04/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Kaseya Quote Manager](https://www.g2.com/products/kaseya-quote-manager/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews) - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews) - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Wordstream](https://www.g2.com/products/wordstream-wordstream/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Accelo Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Drag & Drop - Recurring Tasks **Contract Management Platform Features** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments - Contract Collaboration - Approval Process - Notifications & Reminders - Contract Database - Integrations / APIs - Reporting & Dashboards **Portfolio Management** - Portfolio Types - Planning - Alignment - Portfolio Mix **Customer Requirements** - Quoting - Configuration - Pricing **Planning** - Resource Definiton - Capacity - Scheduling **Content** - Versioning - File Request - Feedback **Task Creation** - Creation & Assignment - Due Dates - Drag & Drop **Customer Management** - Customer Profiles - Sales - Marketing - Client Portal **Automation** - Workflows - Customization - Data repository **Communication** - Discussions - External **Bill Generation** - Templates - Digital Billing - Recurring Billing **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Pricing** - Pricing Flexibility - Discounting - Approval Workflow - Renewals **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Issue Tracking - Templates - Critical Path - Time & Expense - Methodologies **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Project Management** - Dependencies - Priorities - Lean Management **Contracts** - Creation - Negotiation - Execution **Optimization** - Performance - Forecasting - Corrections **Collaboration** - Billing and Invoicing - Instant Messaging - Project Management - Analytics - Time Tracking - Mobile Application **Task Management** - Task Prioritization - To-Do Lists - Dependencies - Recurring Tasks **Project Management** - Project Planning - Project Tracking - Resource Definition - Resource Management **Administration** - Permissions - Procedures - Remote Work **Content & Documents** - File Sharing - Notes - Search - Versioning **Bill Processing** - Consolidation - Batch Invoicing - Management **Generative AI** - AI Text Generation - AI Text Summarization **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Quoting** - Grouping - Version Control - Quote Document Generation - Ordering - Contracts **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Resource Management** - Resource Definiton - Capacity - Scheduling **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting **Resource Management** - Definition - Allocation - Optimization **Revenue** - Invoicing - Matching - Recognition **Accounting** - Revenue Recognition - Invoice Management - Payments - Project Accounting - Budget Tracking **Project management** - Task Prioritization - Dependencies - Planning - Views - Scheduling - Dashboards **Controls** - Custom Views - Followers - User Management - Calendars - Public Sharing **Integration** - Accounting - Payments - ERP **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Contract Management** - Autonomous Task Execution **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Admin** - Configuration Ease of Admin - Workflow Management - Document Management **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking **Data & Analytics** - Data Consolidation - Visualizations - Performance - Risk Analysis **Portfolio Management** - Portfolio Definition - Portfolio Performance - Risk - Portfolio Mix **Workload** - Resource Allocation - Workspace - Configuration - Insights **Project Management** - Task Management - Planning - Visibility - Integration **Agentic AI - Billing** - Autonomous Task Execution **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Performance and Reliability - Output Document Generation **Channels** - Mobile User Support **Analytics** - Forecasting - Reporting - KPIs **Communication & Collaboration** - Communication Channels - Document Management - Collaboration **Remote Collaboration** - Alignment - Accountability - Connectivity **Generative AI** - AI Text Generation - AI Text Summarization **Strategy - Project and Portfolio Management** - Simulation - Tracking - Planning - Objectives - Visiblity - Alignment - Risk Management - Implementation - Optimization - Prioritization **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Platform** - CRM Integration - Integration API - Scalability - Reporting and Dashboards - ERP Integration **Administration** - Standard Integrations - Workflow - Access Management **Cost Management** - Project Budgeting - Time & Expense - Profitability **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Mobile Time Tracking** - Time Tracking **Platform** - APIs - Internationalization - Performance and Reliability - Mobile **Integration** - Front Office - Back Office - External data **Generative AI** - AI Text Generation **Generative AI - cpq** - Dynamic Quoting - Dynamic Pricing - Personalized Sale Recommendations **Agentic AI - Project Collaboration** - Multi-step Planning - Cross-system Integration **Administration** - Business Tool Integration - Workflow - Automated Reminders - User, Role, and Access Management **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Artificial Intelligence - Professional Services Automation** - Predictive Forecasting - Smart task suggestions - Automated workflows **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support **Agentic AI - Work Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction **Agentic AI - Professional Services Automation** - Adaptive Learning - Proactive Assistance ## Top Accelo Alternatives - [Scoro](https://www.g2.com/products/scoro/reviews) - 4.5/5.0 (487 reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - 4.7/5.0 (16,506 reviews) - [BigTime](https://www.g2.com/products/bigtime/reviews) - 4.5/5.0 (1,700 reviews)