---
title: Accelo Reviews
meta_title: 'Accelo Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 685 reviews by the users' company size, role or industry
  to find out how Accelo works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 685
  scale: '5'
date_modified: '2026-07-18'
parent_category:
  name: ERP
  url: https://www.g2.com/categories/erp
---

# Accelo Reviews
**Vendor:** Accelo  
**Category:** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 685
## About Accelo
Most PSA platforms tell you what happened. Accelo tells you what&#39;s coming. Professional services firms running on disconnected tools are making critical decisions on data that&#39;s always a few weeks behind: a project tool here, a resourcing spreadsheet there, an invoicing system that talks to neither. Scope drifts unnoticed. Margins erode before anyone sees them. Resourcing decisions get made on gut feel. And 42% of professional services firms are losing revenue they&#39;ve already earned as a result. Accelo is an AI-powered PSA platform that connects project delivery, resourcing, and financials in one place and tells you what&#39;s coming before it becomes a problem. Not another tool to add to the stack. The platform that replaces the gaps between them. Where traditional PSA software records and reports, Accelo forecasts and flags. AI surfaces scope drift and margin risk in real time, while there&#39;s still a conversation to have, not a write-off to explain. Intelligent resourcing matches people to work based on skills, workload, and past performance, not just who has an opening in a spreadsheet. Capacity gaps show up against your live pipeline before they affect delivery, not after a hiring decision goes wrong. Accelo&#39;s AI is embedded across the platform, not bolted on as a separate module or a marketing claim. Predictive risk flagging monitors projects, resourcing, and financials simultaneously, surfacing early warning signals before they escalate. AI-predicted project completion dates update in real time as delivery data changes. Automated time capture logs billable hours as work happens, closing the gap between hours worked and revenue collected. Intelligent resource matching evaluates skills, workload, and past project performance (not just calendar availability) to recommend the right person for every engagement. For teams already using AI tools in their workflow, Accelo connects natively to ChatGPT, Claude, Gemini, and Microsoft Copilot via MCP, enabling natural language queries against live project, resource, and financial data without leaving the tools your team already uses. Every project your team completes makes the platform&#39;s recommendations sharper. Accelo serves agencies, consulting firms, IT services companies, and other professional services businesses with 20 to +500 employees managing a mix of project and retainer work, where leadership is making decisions based on incomplete or delayed data and the cost of finding out too late is already showing up in the margins.



## Accelo Pros & Cons
**What users like:**

- Users value the **ease of use** of Accelo, enjoying seamless access and efficient project management across departments. (34 reviews)
- Users value the **comprehensive project oversight** of Accelo, enhancing coordination, efficiency, and profitability across tasks. (29 reviews)
- Users value the **seamless integration** of Accelo, enhancing efficiency across multiple business functions for scalable growth. (26 reviews)
- Users appreciate the **integrated client management** features of Accelo, enhancing efficiency and supporting business growth. (24 reviews)
- Users value the **effective task management** provided by Accelo, enhancing project tracking and minimizing manual overhead. (24 reviews)
- Users value the **automation features** of Accelo, which significantly reduce administrative tasks and enhance productivity. (23 reviews)
- Users value the **time-saving automation** of Accelo, which simplifies operations and enhances productivity without constant app switching. (23 reviews)
- Users value the **seamless integrations** of Accelo, effectively connecting sales, project management, and billing on one platform. (21 reviews)
- Project Tracking (20 reviews)
- Users value the **seamless team collaboration** in Accelo, enhancing growth and efficiency across all company levels. (19 reviews)

**What users dislike:**

- Users express frustration over **missing features** in Accelo, impacting usability and complicating task management. (20 reviews)
- Users struggle with the **steep learning curve** of Accelo, requiring extensive configuration and causing frustration for small businesses. (19 reviews)
- Users criticize Accelo for its **limited features** , which hinder efficiency and contribute to poor overall performance. (16 reviews)
- Users find Accelo&#39;s **complexity** overwhelming, noting its steep learning curve and confusing multitude of options. (12 reviews)
- Users find the **limited customization** in Accelo frustrating, hindering ability to tailor workflows to their unique needs. (12 reviews)
- Steep Learning Curve (12 reviews)
- Users find Accelo&#39;s interface **not intuitive** , leading to confusion and a steep learning curve for new users. (11 reviews)
- Complex Usability (10 reviews)
- Limited Functionality (10 reviews)
- Glitches (8 reviews)

## Accelo Reviews
  ### 1. The Perfect Services Agency Operations Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shannon A. | VP, Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2021

**What do you like best about Accelo?**

The platform is highly customizable, sometimes to the point of exhaustion, which is a good problem. I'd rather have more options than I know what to do with than being handicapped by a limiting set of options. No matter what the workflow is, we can customize the platform to facilitate that workflow, and in many cases, can automate many of the tasks associated with the workflow so we can focus our time and efforts on the most critical aspects of servicing our clients.

**What do you dislike about Accelo?**

While the integration list is pretty robust, it's not that extensive. I wish there were some deeper level integrations with services like Calendly, etc. I also dislike that the website doesn't work well on mobile devices like phones. Tablets don't have this issue. Lastly, the new smart lists are awesome but not being able to edit project statuses is a pain in the rear.

**Recommendations to others considering Accelo:**

The most important recommendation I can give to future Accelo users is to have your operations plan fully baked and laid out prior to adopting the software. It's extremely powerful, which when not planned out properly, can lead to lots of wasted time in figuring out workflows and processes after the fact. Having your dream workflows ready to go will allow adoption to be quick and painless.

**What problems is Accelo solving and how is that benefiting you?**

I've been able to get rid of multiple disconnected, disparate systems for a single, unified, cohesive client management platform. I now have complete visibility into all client operations, from prospecting to re-engaging existing customers, and nothing falls into the cracks due to the completeness of Accelo. I'm a huge fan!

  ### 2. Excellent, All-In-One Platform. Can't Imagine Doing Business Without It!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ruth N. | Copywriter |  Researcher | Brand Catalyst™ | Speaker, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2021

**What do you like best about Accelo?**

From sales to project management, Accelo is a seamless platform that works across all departments. And if you don't need a particular module, you don't have to pay for it!

**What do you dislike about Accelo?**

As with any comprehensive platform, there is a learning curve. The training process is excellent, and you can have Accelo do much of the setup for you. And as long as you're paying attention and utilize the resources provided, it's easy to learn and customize for your organization's unique needs.

**What problems is Accelo solving and how is that benefiting you?**

We can manage, from prospect to client, the entire sales and project management journey in one place. It's where we clock all of our hours, understand where we are in each project, know who is working on what, and follow specific timelines that are SUPER easy to incorporate into each project plan. It's not perfect, but it's the BEST solution we have found in our search for a platform that fully manages our agency's day-to-day work.

**Official Response from Kit Lewis:**

> Hi Ruth, thank you so much for taking the time to share your feedback! We’re especially excited to hear about all the ways your agency is using Accelo to manage your day-to-day work and we’re glad to hear you’ve been able to work with your teams and our resources to customize the platform to meet your needs. Thank you again for taking the time to leave a review!

  ### 3. Awesome customer support by Accelo

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mamun M. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2022

**What do you like best about Accelo?**

Our organization has invested a little energy and cash with Accelo, with the venture being more than advantageous. The stage addresses or surpasses our issues in many regions, and the staff is eager to deal with the areas that miss the mark. Nothing is great, yet with time and exertion, this product is approaching. Deals, preparing, and support all esteem our time and rush to determine issues.

**What do you dislike about Accelo?**

The portable application is the most vulnerable point according to an administration viewpoint. For the end client in the field, the capacity is enough on Android and iOS, yet the online interface is more intense for the board and charging.

**What problems is Accelo solving and how is that benefiting you?**

This stage permitted us to bring together and smooth out our planning, venture, and administration following, as well as to have the option to all the more likely picture the work and money-related parts of our work. We can more readily follow all measurements inside and in close to constant, bringing about the expanded benefit and consumer loyalty.

  ### 4. Accelo is a little hard to use at first but better than others that ive used

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gerardo V. | Web developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2022

**What do you like best about Accelo?**

logging in the time and being able to see the tasks on my board and seeing how everything was scheduled. Can also see what others are doing and streams of things theyve done.

**What do you dislike about Accelo?**

Im not really sure. wait! after the past dew months the tabs on chrome for accelo arent giving me the name anymore but a time and its hard to know what tab is for what.

**What problems is Accelo solving and how is that benefiting you?**

I honestly dont have a clue. I know my other coworkers are like a lot of the changes but i haven't seen a huge benefit

**Official Response from Kit Lewis:**

> Hi Gerardo, thank you for taking the time to leave a review. We're glad you're liking the ability to log time and that you're seeing improved transparency for projects and tasks across your team while using Accelo. We appreciate you sharing your feedback about the timers on your browser tab. We can share your feedback with our team and encourage you to share this and any other feedback on our Feedback and Ideas Forum linked below.

  ### 5. A Great CRM For Agencies

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Accelo?**

Customizable CRM tool allowing agencies to manage their clients better

**What do you dislike about Accelo?**

Lack of a couple of features such as email connection that would enable tasks to be created from messages

**What problems is Accelo solving and how is that benefiting you?**

Accelo is a unique tool that fills in the gap for an agency crm

**Official Response from Kit Lewis:**

> Thank you for your review! We're glad to hear that Accelo's CRM has been a successful solution for managing your agency's clients and we appreciate you taking the time to share your feedback!

  ### 6. Everything We Dared Dream

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe M. | Creative Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Accelo?**

The intuitive nature of the interface, and the flexibility in how it can be used.

**What do you dislike about Accelo?**

I haven't found anything to dislike yet.

**What problems is Accelo solving and how is that benefiting you?**

We always had to keep track of projects and hours separately, as most tracking software was geared more toward one or the other. Accelo does both.

**Official Response from Kit Lewis:**

> Hi Joe, thank you so much for the wonderful feedback! We're so happy to hear that Accelo has provided the solutions you were seeking for tracking time and managing projects. 

  ### 7. I love accelo

**Rating:** 5.0/5.0 stars

**Reviewed by:** taylah w. | Data entry specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Accelo?**

i like how easy and efficient it is to bill clients as well as tack out time for clients

**What do you dislike about Accelo?**

the invoicing gets a little confusing since its so specific but overall it's fine

**What problems is Accelo solving and how is that benefiting you?**

None

**Official Response from Kit Lewis:**

> Hi Taylah, thank you for taking the time to share your feedback. We're glad to see that Accelo has been helpful in efficiently billing your clients. Thanks again for leaving a review!

  ### 8. Accelo is very useful but not extremely user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rouxmandi V. | SEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2022

**What do you like best about Accelo?**

Time tracking on my tasks in Accelo made quite easy

**What do you dislike about Accelo?**

Struggling to find tasks sometimes on the platform

**What problems is Accelo solving and how is that benefiting you?**

It really helps with task tracking, and after struggling a bit to find my tasks, I can now easily see what is outstanding

**Official Response from Kit Lewis:**

> Hi Rouxmandi, thank you for taking the time to leave a review! We are happy to hear how time tracking has helped with your task management and we would love to assist with any issues you're experiencing when searching for tasks in the platform. Please find our Help Guide on viewing tasks linked below for additional information, but also don't hesitate to reach out to suppport@accelo.com with any questions or concerns. Thank you again for your feedback!

  ### 9. Accelo is an excellent system for project management!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jack C. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2022

**What do you like best about Accelo?**

It's a vastly improved undertaking the executive's devices contrasted with others on the lookout for proficient. Accelo has smoothed out our invoicing interaction as we never again need to utilize an external time tracker with the product that creates our solicitations.

**What do you dislike about Accelo?**

Strong programming yet not truly adaptable Campaigns run in past projects require a complete update since they are not viable with the configurations wherein Accelo works. The speedy inquiry element of utilizing the tab key aides would be extraordinary to have more easy routes like this in accelo.

**What problems is Accelo solving and how is that benefiting you?**

All of our schedules are in one spot, and we can work significantly more productively and actually. It assists me with following my work time over time and helps me remain coordinated and on top of my work.

  ### 10. Solid but confusing, for sure.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2022

**What do you like best about Accelo?**

Accelo helps keep projects organized and I love the ability to have everything for a project live within Accelo. Looking back on old projects is so effortless with Accelo.

**What do you dislike about Accelo?**

Navigating through Accelo is a lot to handle. It can be very difficult to find things and I wish it was simpler to use sometimes.

**Recommendations to others considering Accelo:**

It's helpful and doesn't take too long to learn, but I also think it's impossible to master.

**What problems is Accelo solving and how is that benefiting you?**

Accelo solves the problem of keeping projects and their moving timelines organized. It's an unbelievable tool for keeping track of what is on my plate for work, what is upcoming, and what needs to be done.

**Official Response from Kit Lewis:**

> Thank you for taking the time to leave a review. We're glad to see that Accelo is helping you organize your projects and timelines! We appreciate you sharing your feedback on navigating the platform and highly recommend exploring our extensive Help and Support library (linked below) with guides and videos to answer questions you may have and to provide some tips and best practices to simplify your experience using the platform.

  ### 11. Keeps our teams aligned

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kyle J. | S, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2021

**What do you like best about Accelo?**

Accelo auto-uploads our new contacts in the same place that we manage our projects and log our time. This allows for us to better track new opportunities.

**What do you dislike about Accelo?**

Because of the robust interface, some elements can take longer than others to load on the same page. This is a difference of seconds but sometimes you just want everything instantly. You also can't include bullet points in the project text fields which is slightly frustrating.

**Recommendations to others considering Accelo:**

Make sure you really pay attention to setting it up to meeting the goals of your organization

**What problems is Accelo solving and how is that benefiting you?**

Project and opportunity tracking, time sheets, contact database management, connecting relevant teams and handing off work

  ### 12. A great tool for project insights and organization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sera Shea P. | Program Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Accelo?**

The task organization and company overview are my favorite features!

**What do you dislike about Accelo?**

The only downfall for us is not being able to have multiple ppl on one task.

**What problems is Accelo solving and how is that benefiting you?**

Project management and seeing everything in one spot have been super helpful.

**Official Response from Kit Lewis:**

> Hi Sera Shea, thank you for leaving a review! So glad to hear Accelo is helping improve organization and insights for your projects. We also really appreciate your feedback about the option for multiple assignees on a task and understand how that function could be beneficial for further managing and organizing tasks. Thank you again for your feedback and for taking the time to share your review. 

  ### 13. Nice UI, Great overall experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jacky C. | Graduate Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Accelo?**

Tracking, Ease of use and management of tickets.

**What do you dislike about Accelo?**

Some UI elements feels cluttered and pop-ups are sometimes too small to read

**What problems is Accelo solving and how is that benefiting you?**

Ticket managing and streamlining support requests

**Official Response from Kit Lewis:**

> Hi Jacky, thank you for leaving a review! We're glad to read about your positive experience with Accelo, especially the benefits you've seen in managing your tickets and streamlining support requests. Thank you again for taking the time to share your feedback!

  ### 14. Feature rich and full of insights for a team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about Accelo?**

Working in a remote team, Accelo has helped us all manage not only our time more effectively, but eachothers as well. For workflow combined with easy time tracking I can say the whole team has benefited from our swap to using Accelo.

**What do you dislike about Accelo?**

Accelo is extremely powerful and complex, so it can be hard to navigate, with several different ways to do the same thing one has to be disciplined and find a flow that works best.

**What problems is Accelo solving and how is that benefiting you?**

Working together in a small team, Accelo has helped us to manage multiple projects at the same time with ease. We can run several sprints side by side without getting lost or missing any vital steps.

**Official Response from Kit Lewis:**

> Thank you for taking the time to leave a review! We're excited to hear how Accelo is helping your remote team better manage time and successfully manage multiple projects at once. 

  ### 15. A Resourceful Boost on Project Management.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amrita S. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 07, 2022

**What do you like best about Accelo?**

Using Accelo is a fantastic; I fancy the intuitive user interface and the function-rich dashboard; it's so easy to trace a feature ( the common ones you use). Project managers have an easy time tracking tasks and monitoring the team's progress. Accelo has improved our team-cordination. The marketing team also experiences better invoice interactions, and they need little assistance from the IT team from the moment we configure them into the system.

**What do you dislike about Accelo?**

Accelo somehow lacks a strong programming base; adaptation and machine learning ability are a bit clunky. More improvements could be made on aspects such as inquiry elements (speed-wise) and the search criteria overall.

**Recommendations to others considering Accelo:**

Accelo is a powerful software, delivering more than just a CRM as they promise. Look for a good team to help you set up and navigate the software; you'll be using the software smoothly with high productivity in no time.

**What problems is Accelo solving and how is that benefiting you?**

We have in our hands a centralized platform to manage our schedules at peak productivity. Accelo has nice templates that help us have some degree of uniformity and standardization company-wide. We can also monitor running projects in real-time, which improves your general project management capabilities.

  ### 16. If I Can Understand This, Anyone Can

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2022

**What do you like best about Accelo?**

I like the dashboard and how clear it is. As a robust system, Accelo can be overwhelming with the abundance of functions, but the user-face doesn't throw everything at you at once. Once you have a strategy, it's straightforward to follow. I am not necessarily tech-savvy, but Accelo makes me feel like I can conquer the world with the functions, customer support, webinars, and other resources they offer.

**What do you dislike about Accelo?**

The amount of things you can do within Accelo is overwhelming to the novice user, but that's something you can overcome. Sometimes when I make an error or a search doesn't match any criteria, I never know why. Something I would like to see is maybe having more tips when a field does not populate and help within the system.

**Recommendations to others considering Accelo:**

Take time to get to know the software to establish what kind of system works for you and your company.

**What problems is Accelo solving and how is that benefiting you?**

I am solving the problem of keeping track of emails from clients! Having the stream to refer back to is SO AMAZING! That way, we don't have to remember what each client requested, and we have a reliable system to keep track of all communication. We are also using Accelo to solve our invoicing issue. We have so many invoices that keeping track of which client each invoice is for becomes hectic. With Accelo, each invoice we make gets attached to the project, and we can keep track of payments from QuickBooks!

  ### 17. Extensive setup and onboarding for accello

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kristina  H. | Practice Management Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Accelo?**

The versatility to customize your set-up

**What do you dislike about Accelo?**

The extensive dashboard and different places to search

**What problems is Accelo solving and how is that benefiting you?**

Imvoicing and tracking time spent

**Official Response from Kit Lewis:**

> Hi Kristina, thank you for taking the time to leave a review. We're happy to see that you've seen the value of Accelo's customization in action and that you're seeing the platform directly benefit your team's invoicing and time-tracking efforts. Thank you again for sharing your feedback!

  ### 18. Incredibly inflexible project management tool

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2022

**What do you like best about Accelo?**

I am unable to answer this question as I am very unhappy with the system and the team

**What do you dislike about Accelo?**

We were sold things that do not exist. A task in Accelo is incredibly inflexible. We can not create custom fields, nor can we do any workflows and we are unable to add inline images. We were oversold and we are very unhappy

**What problems is Accelo solving and how is that benefiting you?**

They were supposed to unify our systems and what happened was we ended up creating shadow systems on Google Drive and Hubspot to manage the Accelo workflows. Very unhappy with this tool and would not recommend it to any agency.

**Official Response from Kit Lewis:**

> We are very sorry to hear that you have been unhappy with your experience using Accelo, and we appreciate you taking the time to share your feedback.

Hearing your concerns, we’d love to further discuss the system gaps you’re experiencing so we can provide solutions for managing your tasks and workflows in Accelo and help you achieve your goal of unified systems for your agency.

We’ve worked with numerous agencies who have found success customizing Accelo to support their workflows and manage their tasks and we would love the opportunity to talk with you to better understand your concerns and help make sure the platform is set up to fit your business needs.

We hope to have the chance to work with you to ensure that you have a more positive experience moving forward. 

Please don’t hesitate to reach out to us at support@accelo.com.

  ### 19. Great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ellie R. | Content Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2022

**What do you like best about Accelo?**

Everything is laid out clearly. It is easy to use.

**What do you dislike about Accelo?**

Sometimes tasks pop up without anything attached to them.

**What problems is Accelo solving and how is that benefiting you?**

It is easier to use than other platforms. I can finish my part and then easily pass it on to the next person.

**Official Response from Kit Lewis:**

> Hi Ellie, thank you for sharing your experience using Accelo! We’re so glad to hear that you find the platform easy to use and that it’s helping manage the workflow between you and your teammates. Thanks again for taking the time to leave a review!

  ### 20. Accelo makes time management & billing a breeze. Very user-friendly and functional. Love it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Accelo?**

Billing and logging time are the best features. Automated planning and processing invoices makes my job easier!

**What do you dislike about Accelo?**

I don't dislike anything about Accelo. I'd recommend to anyone.

**What problems is Accelo solving and how is that benefiting you?**

Accelo takes the guessing out of time management and delegation within your organization. No questions on what is due when, and billing is very easy.

**Official Response from Kit Lewis:**

> Hello and thank you so much for leaving a review! We're thrilled to see all the ways Accelo has made your job easier. We really appreciate your feedback and want to thank you for taking the time to share your thoughts!

  ### 21. A fully high - level business web based system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rajesh K. | Programming Analyst, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2022

**What do you like best about Accelo?**

Accelo helps to integrate all of the tools we needed to manage our business. We can observe and understand everything that is going on within Accelo.

**What do you dislike about Accelo?**

There is indeed a significant learning curve. Adoption of the product requires thorough training.

**What problems is Accelo solving and how is that benefiting you?**

Daily, we use Accelo to manage our services business. The Accelo platform has helped our company replace various systems for timesheets, projects, and CRM.

**Official Response from Kit Lewis:**

> 
Hi Rajesh, thank you for your review! We really appreciate you sharing your experience with Accelo and are glad to hear the platform has helped you consolidate your company’s tools and manage your client work in one centralized system. Thank you again for taking the time to share your feedback.

  ### 22. Just Getting Started

**Rating:** 4.5/5.0 stars

**Reviewed by:** Greg L. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about Accelo?**

The navigation is powerful and relatively intuitive. I feel like I'm learning fast and enjoying the process.

**What do you dislike about Accelo?**

Its navigation offers many different routes and some are better than others. And some views have important required activities that are almost hidden.

**What problems is Accelo solving and how is that benefiting you?**

Improved transparency around capacity and productivity. Everything our team does will be visible to the people who need to manage and lead our teams.

**Official Response from Kit Lewis:**

> Hi Greg, thank you for taking the time to leave a review. We're glad to hear you're enjoying the learning process as you get started with Accelo and excited to hear you've already seen improvements with transparency across your team! 

  ### 23. Great tool for staying organized!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Accelo?**

The most helpful aspect of Accelo is that you can go back and review all of the time you spent in the past on certain tasks to easily keep track of everything you have done.

**What do you dislike about Accelo?**

One thing I dislike about Accelo is that it does not have a direct connection to emails and attachments. It would be a lot easier if we could email or send messages to clients through the Accelo program.

**What problems is Accelo solving and how is that benefiting you?**

The update in Accelo made the site easier to navigate with symbols and titles so that you always know what page you are on.

**Official Response from Kit Lewis:**

> Hello, thank you for your review! We're glad to hear Accelo has helped your team manage time and stay organized. We're also very happy to hear your positive feedback about improved navigation with some of the updates to the user interface! We understand how important it is to be able to keep track of your email in one place, so we want to be sure you're aware of how to send emails from the Accelo platform. I've included a link below to a help guide that walks through the steps of sending an email in the Accelo platform, but please don't hesitate to reach out to support@accelo.com if you have any additional questions or concerns. Thank you again for your feedback!

  ### 24. Accelo has been a great tool to map out our projects for the team and stay on budget!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremiah F. | Technical Director & Forensic Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2022

**What do you like best about Accelo?**

The ability to easily create custom tasks and allocate hours then assign to an artist. Schedule dashboard allows us to see where hours can be allocated and ensure we aren't overworking our team.

**What do you dislike about Accelo?**

The thing I dislike the most about Accelo is having to clock my time every day, LOL, that is nothing against Accelo. It's just part of the job. I guess one thing that would make it better is the ability to upload larger files.

**What problems is Accelo solving and how is that benefiting you?**

With the last tool we tried to use, we were still seeing projects go over budget and therefore losing money; our projects have been much closer to the budget now.

  ### 25. Accelo: The must-have tool for modern teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about Accelo?**

Accelo makes it easy to track projects, budgets, opps and more...all in one spot!

**What do you dislike about Accelo?**

There are a few quirks of using Accelo, but once you get used to them, they aren't a bother.

**What problems is Accelo solving and how is that benefiting you?**

Allows us to consolidate work from all our team members into a single source of truth. Sales, Marketing, IT and more all use it!

**Official Response from Kit Lewis:**

> Hello, thank you for your review! It's great to hear all the ways you're using Accelo to manage your client work in one centralized platform, and we're glad to see that so many teams across your business are finding value while using the platform. Thank you again for your feedback!

  ### 26. Accelo is a powerful sales and project management software, with some slight usability issues.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Clinton O. | Content Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2019

**What do you like best about Accelo?**

I like that Accelo can help you budget for a project while breaking it into digestible milestones and individual tasks. This specified budgeting helps our company manage our time better and determine billable hours to optimize our profitability per project better and even per day.

**What do you dislike about Accelo?**

I dislike how limited the Accelo interface can feel, whether modifying a task description or repositioning a task in a different project milestone. These changes, which should be simple, require multiple steps due to an overall clunky interface. Accelo has made some changes to our interface in recent years, but these interface updates have mainly been aesthetic changes. They have not resulted in any meaningful improvements to the UX design.

**Recommendations to others considering Accelo:**

For those looking to use Accelo, I would suggest knowing your project goals and objectives before outlining your milestones and tasks in the software. Having a strong understanding of a project from the outset will help eliminate unnecessary modifications to project budget settings that can prove cumbersome due to the software less than desirable user interface. In addition, I would suggest using Accelo's daily and weekly timesheets to keep track of your own billable hours and performance, as doing so can help communicate your value to supervisors and keep your daily tasks manageable. As a matter of fact, you can also use the timesheet feature to plan out your day or week ahead of time so you know exactly what to do for a given project at the start of each day.

**What problems is Accelo solving and how is that benefiting you?**

We are solving the issue of project profitability by using Accelo to better manage our billable hours and project budgets. By segmenting projects into identifiable milestones and tasks with allocated hours, we can better track how close we are to using up our budget and blowing our profit margin.

  ### 27. Easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jeff K. | Creative Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about Accelo?**

The simplicity, I can find my everyday tasks and features in seconds.

**What do you dislike about Accelo?**

Lack of features and integrations to ex. Ray cast.

**What problems is Accelo solving and how is that benefiting you?**

Easy time registration.

**Official Response from Victoria Morgan:**

> Hey Jeff, thanks for the review and thrilled to hear you find the platform easy to use and simple! Reducing time and energy on unnecessary admin is key for us. 

We get many interesting requests for additional features and integrations, and our Product team will always prioritize the build of those most requested by users. 


  ### 28. Awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** christian a. | BIM, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Accelo?**

Time management and project timeline reference

**What do you dislike about Accelo?**

Sometimes the page or website is slow moving

**What problems is Accelo solving and how is that benefiting you?**

Time management

**Official Response from Kit Lewis:**

> Hi Christian, thank you for leaving a review! We're happy to hear that Accelo has been a helpful solution for managing your time and your projects and appreciate you taking the time to share your feedback. 

  ### 29. Super Robust PMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about Accelo?**

We have gone through a few project management software's and Accelo is by far the most robust.

**What do you dislike about Accelo?**

I am not in love with the billing system, but it is manageable

**What problems is Accelo solving and how is that benefiting you?**

We have increased our billable hours TREMENDOUSLY after using Accelo. It easily pays for itself and we are no longer losing time.

**Official Response from Kit Lewis:**

> Hello, thank you for sharing your feedback with us! We absolutely love hearing about how Accelo's platform helped your team increase your billable hours and save time. Thank you again for taking the time to leave a review and share your positive experience with the platform. 

  ### 30. Found it easy to learn the different functions I need, which focus on project and time tracking

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Accelo?**

The timers and how you can jump to projects and tasks from there

**What do you dislike about Accelo?**

Honestly none come to mind, for what I do, it works great

**What problems is Accelo solving and how is that benefiting you?**

it keeps track of projects and whether we are over or under budget in terms of person-hours

**Official Response from Kit Lewis:**

> Thank you for leaving a review! We're happy to see that Accelo's time-tracking features have been helpful for managing your project resources. Thank you again, we appreciate you taking the time to share your feedback!

  ### 31. Very simple to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2022

**What do you like best about Accelo?**

What I like most about Accelo is the specific tabs that are given. It makes everything from finding your existing tasks to logging all of your hours very simple

**What do you dislike about Accelo?**

I personally have not run into anything in particular to complain about

**What problems is Accelo solving and how is that benefiting you?**

Accelo is solving the problem of an unorganized workspace

**Official Response from Kit Lewis:**

> Hello, thank you for taking the time to leave a review! We're very happy to hear that you've found the Accelo platform easy to use and that the platform has been an effective solution for organizing your client work. Thank you again for your feedback!

  ### 32. Great product, but it feels like they are price gouging now

**Rating:** 3.0/5.0 stars

**Reviewed by:** Mike C. | Managing Director - 32 Byte, Connect (Aust), Small-Business (50 or fewer emp.)

**Reviewed Date:** February 01, 2022

**What do you like best about Accelo?**

I love Accelo as a platform. I have implemented it 3 times in my own businesses and can't fault it for the most part.

**What do you dislike about Accelo?**

We have been on the Servops licenses on all three implementations however, on our most recent implementation, we got switched to a new pricing model, which costs over twice as much. I haven't seen a marked increase in features in the product, in fact, we now would have to pay extra for the support I used to love (Chat support)

**What problems is Accelo solving and how is that benefiting you?**

It's great as a ticketing tool, OK for sales and needs work in billing.

  ### 33. Forecast enables our business to scope & staff projects while also keeping track of individual time.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about Accelo?**

Simple UI! Also, I enjoy the scoping of projects. Adding placeholders for people is very convenient.

**What do you dislike about Accelo?**

It's not easy to switch between the timeline and scoping view for projects as well as keeping them in sync.

**What problems is Accelo solving and how is that benefiting you?**

Optimising staffing across the business and having a clear overview of all delivery projects.

**Official Response from Victoria Morgan:**

> Hello, thanks so much for your positive feedback on our simple UI! Forecast is always looking to improve the experience for our customers, this includes improving the UI regularly. And we are pleased you are enjoying scoping and managing projects and resources in Forecast. 

Data in Forecast is connected across the platform, and thereby changes made in one place are always updated in the other places where this information is surfaced, to keep everything in sync and unanimous! If you are experiencing otherwise, then we would very much like to hear from you through our support system! 

  ### 34. User friend and promotes productivity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shannon B. | Customer Success Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about Accelo?**

Accelo has been a pleasure to use! Being part of an digital agency, the days are fast paced and Accelo has enabled me to track my time accurately, increasing my productivity. At the same time,  I have oversight of my projects, retainers and invoicing, making sure that I have a line of sight at all times.

**What do you dislike about Accelo?**

I have not experienced anything particularly unhelpful or challenging to use. I have not been using the platform for very long, so there may still be functionalities that I encounter along the way, but for now, it have been a pleasure to use!

**What problems is Accelo solving and how is that benefiting you?**

Accelo has helped our agency manage the capacity of our teams and assisted with resource management through reporting tools and team schedules. It has also enabled our team members to track time quickly and accurately in a variety of ways (daily or weekly) that suits different employees' preferences. This has enabled accurate individual utilization tracking, as well as keeping track of the scope of retainers and projects.

  ### 35. Accelo is easy to use and feature rich

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2022

**What do you like best about Accelo?**

Easy to navigate, well thought out! great collaboratin tool.

**What do you dislike about Accelo?**

not really any. our company was able to create its workflows. we didnt have to adapt to the software, it adapted to our way of working quite easily. more intregration to DevOps would be nice.

**What problems is Accelo solving and how is that benefiting you?**

We are always on top of our projects scope and budget, avoiding surprises

**Official Response from Kit Lewis:**

> Thank you so much for taking the time to leave a review. It's really exciting to hear how you were able to adapt Accelo to fit your company's existing workflows and equally great to hear that the platform has provided a solution for managing your projects and budgets without any surprises! Thank you again for sharing your feedback!

  ### 36. Intuitive Design

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kyle T. | Azure Cloud Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about Accelo?**

Just like any other software, Accelo may appear a bit complicated at first glance. Accelo is designed in a way that often you can use your intuition to find a feature/function that you are looking for. Accelo's Support team is beneficial and fast to respond in case you have any questions or issues.

**What do you dislike about Accelo?**

I have been using Accelo every day for about a year now, and I really can't think of anything I dislike. However, if anything like this was encountered, I would contact their support with a suggestion to make it better.

**Recommendations to others considering Accelo:**

The fastest and easiest way to learn Accelo is via watching their training videos and attending online webinars. You can also request and schedule a guided tour with their Support.

**What problems is Accelo solving and how is that benefiting you?**

Accelo helps me keep track of all open tickets and puts all relevant email communications in one place. It is easy to keep track of everything like time logged, deadlines, etc.

  ### 37. Accelo

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2022

**What do you like best about Accelo?**

Easy to use for time sheets. The feature of it importing time doesn't appear to be of much value.

**What do you dislike about Accelo?**

A little cumbersome to make changes. Can't add time in advance (like if I know I am traveling and will be working all day, I can't go ahead and log that time).

**What problems is Accelo solving and how is that benefiting you?**

Using for time mainly, but we are starting to use for contact logging. It just isn't robust enough yet for managing contacts to be able to really use as a CRM.

**Official Response from Kit Lewis:**

> Thank you for taking the time to leave a review! We're happy to see you're finding Accelo helpful for managing time and glad to hear you're exploring other features on the platform to find additional solutions for your business.

  ### 38. robust platform with a steep(ish) learning curve...

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about Accelo?**

in terms of general interaction with the platform, the structure is well thought out and mostly intuitive. it is sometimes so comprehensive as to be slightly overwhelming, but ultimately better that than under.

**What do you dislike about Accelo?**

i think more room for customization of the onboarding process might be helpful. it seems a bit cliched that every creative agency would feel unique -- when in fact we all mostly do the same thing(s) -- but being able to tailor training sessions to "studio uniques" might be helpful.

**Recommendations to others considering Accelo:**

take the time to interact with the platform before using, and ensure all integrations are functional before going live.

**What problems is Accelo solving and how is that benefiting you?**

we believe accelo is going to allow everyone in our studio to rely on a single source of truth when it comes to our clients, projects, tasks, timelines, and budgets.

  ### 39. Accelo is a Good Platform alternative than email

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sarah E. | Accounting Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2021

**What do you like best about Accelo?**

One of the things I like about Accelo is the activity links.  When using any messaging system it can be hard to find the thread or go back and see what was replied to and keep contact with you customers. By copying the activity link I can easily send the task to my fellow teammates where they can access directly by giving them that specific link.

**What do you dislike about Accelo?**

One of the things that I dislike about Accelo is that there isn't a good way to search. The search option is limited to Subject/Title which is hard to find past messages without the activity link.

**What problems is Accelo solving and how is that benefiting you?**

Some of the benefits of Accelo is keeping the thread together as you reply and as others reply it is super helpful for related items that may have several people involved the thread of the conversation is all together

  ### 40. Real-time task tracking

**Rating:** 4.0/5.0 stars

**Reviewed by:** Silvia A. | Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2021

**What do you like best about Accelo?**

The bottom right tasks that I can easily flick between, also the ability to just submit a time if I forgot to start timer. Also an easy search function and the weekly view and task board are nice and visual

**What do you dislike about Accelo?**

Not able to easily move tasks to a new retainer period, also the interface doesn't refresh itself when renaming a task and sometimes I rename a task but the edits are lost, so automatically updating the screen would be great. There should be the ability of Accelo to suggest what tasks I want to add to recurring

**What problems is Accelo solving and how is that benefiting you?**

What we tackled was that the nature of a digital agency with many client is that we're frequently flicking between clients so pausing and resuming client-specific tasks is a great asset. It's great to see time spent per person, per client, overservicing clients and so on

  ### 41. Project management

**Rating:** 4.5/5.0 stars

**Reviewed by:** John T. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2021

**What do you like best about Accelo?**

Accelo project plan makes it easy for the consultants to implement the services required by our clients.
Clients are up to date as to where we are with the implementation of their program.
Outcomestasks that are loaded ensures that you do not miss a follow-up or deadline.

**What do you dislike about Accelo?**

Somebody can manually add time to a project or double time without flagging people.
Can I suggest a report on manual time added?

**Recommendations to others considering Accelo:**

Accelo is always looking at bettering the system for ease of use.

**What problems is Accelo solving and how is that benefiting you?**

The managers in the regions are keeping their fingers on the pulse for each project loaded, and I can get an overall picture of the company's performance.
Managing clients and contacts with the stream of communication make it easy to follow a trail when needed.

  ### 42. Business Management Plus

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2022

**What do you like best about Accelo?**

It helps keep track of what's important and makes it easy to see the end result.

**What do you dislike about Accelo?**

It could use a modern look for presentation purposes.

**What problems is Accelo solving and how is that benefiting you?**

The organization part of the job has a new meaning thanks to Accelo

**Official Response from Kit Lewis:**

> Hello, thank you so much for taking the time to leave a review! We're really glad to hear that Accelo has helped you organize and keep track of your work. If you have additional thoughts to share about the user interface or your experience with the platform, we encourage you to share that on our Feedback and Ideas forum (linked below). Thank you again for your review!

  ### 43. I've used other toool but I find accello covers every need

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nine W. | Team Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2022

**What do you like best about Accelo?**

I like a lot of the features - especially how you get to work with multiple actions.

**What do you dislike about Accelo?**

I don't really have anything that I dislike.

**What problems is Accelo solving and how is that benefiting you?**

Transparent work effort - uptimization, multiple touch point funtions

**Official Response from Kit Lewis:**

> Hi Nine, thank you so much for leaving a review. We're so glad to hear that Accelo is providing everything you need to help manage your work!

  ### 44. Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2022

**What do you like best about Accelo?**

The UI, integration with O365, ticket management and resource management.

**What do you dislike about Accelo?**

Too many steps to adjust project schedules or adjust tasks.   Having to adjust time entries to new rates or time to correct incorrect rates.  Approval of time and invoicing is taking too much time.

**Recommendations to others considering Accelo:**

Use the trial version to get a understanding of the Accelo's capabilities.  We found it easier to setup than other software

**What problems is Accelo solving and how is that benefiting you?**

Resource management and running the  business.

**Official Response from Kit Lewis:**

> Thank you for leaving a review. We're so glad to hear that Accelo is helping improve resource management for your business!

  ### 45. Organize our work plan and cost

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2022

**What do you like best about Accelo?**

Accelo helped us to organize our work plan and control the cost so easy reference to create bills, work schedule or work plan as well as reporting to the client or our internal.

**What do you dislike about Accelo?**

No, we use Accelo because we know that this Application can help us in managing schedules, work plans, and controlling costs by managing staff working time using Accele

**Recommendations to others considering Accelo:**

This is web application that you can use anywhere and anytime but it is always under your control

**What problems is Accelo solving and how is that benefiting you?**

So far we haven't had any problems, but maybe when we first started using Accelo because we had to adapt to changes from the previous system, And this App. is recommended to use especially for company services, accountant, etc.

  ### 46. Savvy platform, exceptional customer service, great product all around

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erin M. | Director of Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2021

**What do you like best about Accelo?**

The customization of every aspect of this platform makes it an easy fit with our unique project needs. We can estimate projects to see what is in the pipeline and evaluate our capacity to take on the work. We are also able to see at a very granular level project progress and identify liabilities in our process, and make decisions to mitigate risks. The integrations with tools like Teams and Quickbooks make it easy to minimize reporting error and enable our entire team to find what the need for whatever their role on the project is. Customer service is incredibly responsive to answering questions no matter how large or small. The training sessions for onboarding were very informative and it was helpful that there were recordings that could be shared with the rest of the team. Really, really pleased with this platform.

**What do you dislike about Accelo?**

We wish that tasks in the Harvest integration mapped to tasks or phases in Forecast or that we could map it manually. This is only likely to be an issue as we transition existing projects from one platform to the other.

**What problems is Accelo solving and how is that benefiting you?**

Scheduling, resource allocation, budget management

  ### 47. digital marketing assistant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kam S. | digital marketing assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2022

**What do you like best about Accelo?**

the way it is easy to browse and manage your tasks also you can attach any files and make any notes to the task you want to do so you can explain anything to the person doing the task

**What do you dislike about Accelo?**

i would like accello to make a option to mass move tasks to other days and also sometimes when you want to change time for a task to 0 minutes it takes multiple times which is sometimes annoying

**Recommendations to others considering Accelo:**

none

**What problems is Accelo solving and how is that benefiting you?**

the benefits of accelo are that i can manage my tasks everyday at ease, and i can create tasks and move tasks whenever I feel, the times can be changed easily and effectively

  ### 48. Thorough Tool and Excellent Onboarding!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about Accelo?**

Accelo provides our team with all the bells and whistles we need. From retainer management, project management to customer relationship management, we have better visibility to where our time is allocated throughout our organization.

**What do you dislike about Accelo?**

Accelo is thorough in its features, providing many ways to accomplish a particular goal. Luckily for us, our implementation manager walked us through these various approaches and best practices to keep us working with the same methodology.

**Recommendations to others considering Accelo:**

Don't fret about the onboarding — Accelo's implementation process is best in class!

**What problems is Accelo solving and how is that benefiting you?**

We can better understand where our time is allocated and can easily track hours against retainer periods. It also provides a level of resource visibility that we haven't been able to access historically.

  ### 49. A good project management tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 15, 2022

**What do you like best about Accelo?**

The platform is easy to use and get started with, and keeps task and project management in one place.

**What do you dislike about Accelo?**

Caution is required when logging time on a task or project.

**What problems is Accelo solving and how is that benefiting you?**

Task management including attachments in a collaborative environment.

**Official Response from Kit Lewis:**

> Thank you for taking the time to leave a review. We're happy to hear that you find Accelo easy to use and that the platform is helping your team manage tasks in a more collaborative way! 

  ### 50. Accelo to have your days organised

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ryno v. | Implementation Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about Accelo?**

The daily work schedule in Accelo is very helpful to be able to complete tasks as you work, this can be scheduled way out ahead so you know what work is in the pipeline.

**What do you dislike about Accelo?**

The job/task completion part can get confusing, the time logged on tasks once you complete part of the task or in full is frustrating cause there are so many variants of how this can be done, and time sometimes gets wrongly accumulated on task completion.

**What problems is Accelo solving and how is that benefiting you?**

We are a big organisation that uses Accelo, with all the clients and tasks we are on, Accelo really helps align the work for all teams, we are able to track open jobs and completed jobs.


## Accelo Discussions
  - [Is it possible to have a simplified UI for project management?](https://www.g2.com/discussions/is-it-possible-to-have-a-simplified-ui-for-project-management) - 1 comment, 1 upvote
  - [Is there a way to cache or offer of an on-premise client solution that can cache changes until internet connectivity is restored or no longer intermittent.](https://www.g2.com/discussions/is-there-a-way-to-cache-or-offer-of-an-on-premise-client-solution-that-can-cache-changes-until-internet-connectivity-is-restored-or-no-longer-intermittent) - 1 comment, 1 upvote
  - [Power BI Integration and Using the Power BI Client](https://www.g2.com/discussions/50137-power-bi-integration-and-using-the-power-bi-client) - 1 comment, 1 upvote
  - [How do I create quotes that have both an upfront cost and a recurring fee accurately?](https://www.g2.com/discussions/50112-how-do-i-create-quotes-that-have-both-an-upfront-cost-and-a-recurring-fee-accurately) - 1 comment, 1 upvote
  - [Why can&#39;t a deadline easily be changed](https://www.g2.com/discussions/50096-why-can-t-a-deadline-easily-be-changed) - 1 comment, 1 upvote

- [View Accelo pricing details and edition comparison](https://www.g2.com/products/accelo/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-27+12%3A38%3A47+-0500&secure%5Bsession_id%5D=6c6b2aff-384b-4423-9cf3-03b859016f10&secure%5Btoken%5D=b744a64ff45a07366e99a37a88dfdce4efba5d56dade9601089bbb25cfe437cf&format=llm_user)
## Accelo Integrations
  - [Authorize.net](https://www.g2.com/products/authorize-net/reviews)
  - [Azure DevOps Labs](https://www.g2.com/products/azure-devops-labs/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Continuum](https://www.g2.com/products/continuum-2024-05-22/reviews)
  - [e-conomic](https://www.g2.com/products/visma-e-conomic/reviews)
  - [Expensify](https://www.g2.com/products/expensify/reviews)
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [GitLab](https://www.g2.com/products/gitlab/reviews)
  - [GitLab Server CE Community Edition on Ubuntu Server 20.04](https://www.g2.com/products/gitlab-server-ce-community-edition-on-ubuntu-server-20-04/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews)
  - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Kaseya Quote Manager](https://www.g2.com/products/kaseya-quote-manager/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [OneLogin](https://www.g2.com/products/onelogin/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews)
  - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews)
  - [Stripe](https://www.g2.com/products/stripe-agentic-workflow-stripe/reviews)
  - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews)
  - [Trello](https://www.g2.com/products/trello/reviews)
  - [Wordstream](https://www.g2.com/products/wordstream-wordstream/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Accelo Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Tasks**
- Creation & Assignment
- Due Dates
- Task Prioritization
- To-Do Lists
- Dependencies
- Drag & Drop
- Recurring Tasks

**Contract Management Platform Features**
- Contract Creation
- Contract Templates
- Contract Editing
- Contract Attachments
- Contract Collaboration
- Approval Process
- Notifications & Reminders
- Contract Database
- Integrations / APIs
- Reporting & Dashboards

**Portfolio Management**
- Portfolio Types
- Planning
- Alignment
- Portfolio Mix

**Customer Requirements**
- Quoting
- Configuration
- Pricing

**Planning**
- Resource Definiton
- Capacity
- Scheduling

**Content**
- Versioning
- File Request
- Feedback

**Task Creation**
- Creation & Assignment
- Due Dates
- Drag & Drop

**Customer Management**
- Customer Profiles
- Sales
- Marketing
- Client Portal

**Automation**
- Workflows
- Customization
- Data repository

**Communication**
- Discussions
- External

**Bill Generation**
- Templates
- Digital Billing
- Recurring Billing

**Agentic AI - Sales Analytics**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Pricing**
- Pricing Flexibility
- Discounting
- Approval Workflow
- Renewals

**Projects**
- Planning
- Project Map
- GANTT
- Calendar View
- Views
- Project Budgeting
- Issue Tracking
- Templates
- Critical Path
- Time & Expense
- Methodologies

**Data Sourcing**
- Data Sourcing
- Exporting & Sharing Data
- Multi-Device Data Visualization
- Interactive Dashboards
- Data Segmentation

**Project Management**
- Dependencies
- Priorities
- Lean Management

**Contracts**
- Creation
- Negotiation
- Execution

**Optimization**
- Performance
- Forecasting
- Corrections

**Collaboration**
- Billing and Invoicing
- Instant Messaging
- Project Management
- Analytics
- Time Tracking
- Mobile Application

**Task Management**
- Task Prioritization
- To-Do Lists
- Dependencies
- Recurring Tasks

**Project Management**
- Project Planning
- Project Tracking
- Resource Definition
- Resource Management

**Administration**
- Permissions
- Procedures
- Remote Work

**Content & Documents**
- File Sharing
- Notes
- Search
- Versioning

**Bill Processing**
- Consolidation
- Batch Invoicing
- Management

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Quoting**
- Grouping
- Version Control
- Quote Document Generation
- Ordering
- Contracts

**Time Tracking**
- Ease of Completing Timesheets
- Tracking Time to Project/Task
- Billable Time Rate Management

**Resource Management**
- Resource Definiton
- Capacity
- Scheduling

**Predictive Analytics**
- Lead Scoring
- Opportunity Scoring
- Risk Analysis
- Live Forecasting

**Resource Management**
- Definition
- Allocation
- Optimization

**Revenue**
- Invoicing
- Matching
- Recognition

**Accounting**
- Revenue Recognition
- Invoice Management
- Payments
- Project Accounting
- Budget Tracking

**Project management**
- Task Prioritization
- Dependencies
- Planning
- Views
- Scheduling
- Dashboards

**Controls**
- Custom Views
- Followers
- User Management
- Calendars
- Public Sharing

**Integration**
- Accounting
- Payments
- ERP

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Contract Management**
- Autonomous Task Execution

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Admin**
- Configuration Ease of Admin
- Workflow Management
- Document Management

**Client Invoicing**
- Invoice Creation and Delivery
- Electronic Payments
- Project Accounting / Revenue Recognition

**Project Monitoring**
- Baselining / KPIs
- Resource Allocation
- Dashboards

**Sales Management**
- Live Pipeline Management
- Sales Gamification
- Account-Based Analytics
- Activity Tracking

**Data & Analytics**
- Data Consolidation
- Visualizations
- Performance
- Risk Analysis

**Portfolio Management**
- Portfolio Definition
- Portfolio Performance
- Risk
- Portfolio Mix

**Workload**
- Resource Allocation
- Workspace
- Configuration
- Insights

**Project Management**
- Task Management
- Planning
- Visibility
- Integration

**Agentic AI - Billing**
- Autonomous Task Execution

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Performance and Reliability
- Output Document Generation

**Channels**
- Mobile User Support

**Analytics**
- Forecasting
- Reporting
- KPIs

**Communication & Collaboration**
- Communication Channels
- Document Management
- Collaboration

**Remote Collaboration**
- Alignment
- Accountability
- Connectivity

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Strategy - Project and Portfolio Management**
- Simulation
- Tracking
- Planning
- Objectives
- Visiblity
- Alignment
- Risk Management
- Implementation
- Optimization
- Prioritization

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Platform**
- CRM Integration
- Integration API
- Scalability
- Reporting and Dashboards
- ERP Integration

**Administration**
- Standard Integrations
- Workflow
- Access Management

**Cost Management**
- Project Budgeting
- Time & Expense
- Profitability

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Project Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Mobile Time Tracking**
- Time Tracking

**Platform**
- APIs
- Internationalization
- Performance and Reliability
- Mobile

**Integration**
- Front Office
- Back Office
- External data

**Generative AI**
- AI Text Generation

**Generative AI - cpq**
- Dynamic Quoting
- Dynamic Pricing
- Personalized Sale Recommendations

**Agentic AI - Project Collaboration**
- Multi-step Planning
- Cross-system Integration

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- User, Role, and Access Management

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Artificial Intelligence - Professional Services Automation**
- Predictive Forecasting
- Smart task suggestions
- Automated workflows

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support

**Agentic AI - Work Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction

**Agentic AI - Professional Services Automation**
- Adaptive Learning
- Proactive Assistance

## Top Accelo Alternatives
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