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GM

Verified User in Mechanical or Industrial Engineering

Mid-Market (51-1000 emp.)

3/5/2026

Guest users or non-business users of the software, not included in G2 scores.

"A Reliable Platform for Delivering Engaging Virtual Events at Scale"

3/5

What do you like best about Accelevents?

Tools like live chat, polls, and networking areas help keep attendees involved rather than just passive viewers. Review collected by and hosted on G2.com.

What do you dislike about Accelevents?

For teams that want highly tailored event experiences, some additional flexibility would be helpful. Review collected by and hosted on G2.com.

Response from Whitney Harriss of Accelevents

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Thank you for the review! Keeping attendees actively engaged rather than just watching is something we've put a lot of thought into, so it's great to hear the live chat, polls, and networking features are delivering on that. And having everything in one place for your team is exactly the kind of coordination headache we want to eliminate.

On the flexibility front -- similar to what others have shared, we do offer customization options that scale with your plan, and we're continuously expanding what's possible. If there's something specific your team is looking for, we'd love to hear it!

UE

Verified User in Events Services

Mid-Market (51-1000 emp.)

12/4/2025

"Platform for having a perfect events to setup"

4.5/5

What do you like best about Accelevents?

A great place to create events, there are 3 options to choose from hybrid, in-person and online events which caters to our needs. I use this for my event organising and the best thing is it allows to add the Sponsor and attendees while managing the entry tickets as well. Review collected by and hosted on G2.com.

What do you dislike about Accelevents?

No I dont think I have anything to complaint over this, a nice platform Review collected by and hosted on G2.com.

Response from Whitney Harriss of Accelevents

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Thank you for the kind words! We're glad Accelevents has been a good fit for your event organizing -- having hybrid, in-person, and online all in one place is something we know makes a real difference. It's great to hear that sponsor management, attendee tracking, and ticketing are all working well together for you. We look forward to supporting your future events!

AE

Verified User in Events Services

Small-Business (50 or fewer emp.)

4/17/2024

"Best Platform with the best Hotline I ever worked with"

4/5

What do you like best about Accelevents?

The hotline-service. Never in my life have I experienced such a friendly, helpful and efficient service. No matter what time of the day they always answer after 1 minute and they go up and beyond to solve problems r questions. We are currently at an event where we work totally witch accelevents. Everyone is so happy from sponsors to Abstract-authors to the client. We never had so few wuestions via the hotline - the stream worked perfekt! I am so grateful for Accelevents and the simplicity and goodness of it. Review collected by and hosted on G2.com.

What do you dislike about Accelevents?

Sometimes theres stuff like functions that is still in progress- Review collected by and hosted on G2.com.

Response from Whitney Harriss of Accelevents

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Thanks so much for your review of Accelevents! We're thrilled you had such a positive encounter(s) with our support experience, we'll make sure to share your compliments with our support team—they'll be over the moon! We're always striving to provide quick and helpful support services. It's also great to hear that every stakeholder had a positive experience with Accelevents - we know that every person at your event is important.

Your feedback on features still in progress is duly noted; we're always striving to improve. One of the great things about Accelevents is that we are always building or creating something that will help streamline, or innovate, or improve the event ecosystem.

We're delighted Accelevents helped your event processes and contributed to its success as an all in one platform. If you ever need assistance or have more feedback, feel free to reach out!

GE

Verified User in Events Services

Small-Business (50 or fewer emp.)

3/4/2026

Guest users or non-business users of the software, not included in G2 scores.

"Powering Scalable, Experience-Driven Events with the Right Tech Backbone"

4/5

What do you like best about Accelevents?

Post-event analytics help measure engagement and ROI for corporate clients. Review collected by and hosted on G2.com.

What do you dislike about Accelevents?

Teams need structured onboarding to fully leverage advanced features. Review collected by and hosted on G2.com.

Response from Whitney Harriss of Accelevents

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Thank you for the review! Really glad the post-event analytics are helping you demonstrate value to your corporate clients -- that visibility into engagement and ROI is something we know matters a lot at that level. And reducing the manual scramble during live events is a big part of why we built the platform the way we did.

Your point on onboarding is well taken. The advanced features do have a learning curve, and we want to make sure every team gets the most out of them. If you ever want a deeper walkthrough of anything, our team is always happy to help get you there faster.

BA

Bessem A.

Field Marketing Coordinator

Mid-Market (51-1000 emp.)

3/26/2025

"Overall a good experience with room for improvement"

3.5/5

What do you like best about Accelevents?

Accelevents is the most integrated registration platform we've used, meeting many of our needs. Integrating the registration widget into our WordPress website was seamless. Customer support was highly responsive, providing direct assistance and helpful resources with impressive response times. I worked in the platform almost daily for eight months, and whether I was transferring or canceling registrations or even building out the mobile app, I found it incredibly easy to use. Review collected by and hosted on G2.com.

What do you dislike about Accelevents?

Accelevents had some issues made it frustrating to use. The reporting lacked proper segmentation, making it appear as if we had duplicate registrations—without Salesforce, the reports would have been unreliable. The check-in process was flawed, as attendees were auto-checked in when they joined via the app, disrupting our on-site process. Support suggested unchecking everyone manually, which wasn’t a practical solution. While the platform was better than our previous tool, these issues made it difficult to use effectively. Would reconsider only if improvements are made. Review collected by and hosted on G2.com.

What problems is Accelevents solving and how is that benefiting you?

The reporting and check-in process could definitely be improved, but after raising these concerns with my account manager, I was assured the product team is aware. I appreciate their responsiveness and hope to see future enhancements for a more seamless, user-friendly experience. Additionally, the app for attendees needs work—it was slow, and the poll feature didn’t always function properly for users. Review collected by and hosted on G2.com.

Response from Whitney Harriss of Accelevents

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Thank you, Bessem, for the thoughtful and detailed feedback. We're glad the platform supported your registration and event setup needs and that you found it easy to use over the course of your eight months working in it. It's also great to hear that the integration with your WordPress site and the support you received stood out in a positive way.

We also appreciate you being candid about the challenges you faced, especially around reporting, check-in flow, and mobile app performance. Your input is important, and you're right that our product team has been made aware of these issues. We’re actively working to improve these areas and deliver a more reliable experience across the board. Thank you again for working closely with your account manager and for being part of that feedback loop—we truly value it.

DF

Daniel F.

Director, Digital Services

Mid-Market (51-1000 emp.)

3/21/2025

"Live and Hybrid Events with Accelevents"

4.5/5

What do you like best about Accelevents?

What I like the best about Accelevents is the ease of use when it comes to creating agendas and modifying your event. The user interface is very logical and you can see your changes right away to confirm the change you made is what your attendees are looking at. To change the time or order of sessions is very easy. Adding presenters is also powerful but easy. I like the ability of being able to give a presenter access to their bio, or NOT to let them access their bio :) The Accelevents platform is also one stop shopping. There's no need to link out to other apps for real time web conferencing or speed networking. These features are available within the platform, so there' no worrying about having attendees get lost jumping to another platform or making their way back. This also endures all the attendee analytics are in one place under a single platform. Their online help is very through, and if there's something you can't figure out, their live chat can help you right away. Review collected by and hosted on G2.com.

What do you dislike about Accelevents?

I've found the event hub and event landing page concepts to be confusing. It was hard to tell where to get a link to send to attendees, or where they should go - to the event site or event hub? Review collected by and hosted on G2.com.

What problems is Accelevents solving and how is that benefiting you?

We needed a single platform to host virtual or hybrid attendees for a multiple day event. There weren't a lot of choices, and what choices there were may not have had a certain feature a client had at the top of their list. Then add in what's easy to use and looks good, it can be rough. We are able to host a multiple day event with live streaming, interactive online breakouts, fully brand the colors and graphics for the event. There's also a mobile app, which some of our attendees use when they're in person just because it's easier than trying to keep up with that rooms and sessions are going on. Having all the features in one place, and a mobile app keeps me from trying to string together multiple platforms to cover all of my client's virtual event needs. Review collected by and hosted on G2.com.

Response from Whitney Harriss of Accelevents

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Thank you so much for your detailed and thoughtful review Daniel! It’s great to hear that the ease of use, especially when it comes to agenda creation, session management, and presenter access, has made your event planning process smoother. We’re especially pleased that the all-in-one nature of the platform has helped simplify your workflow and keep everything centralized, from real-time engagement features to attendee analytics.

We appreciate your feedback regarding the event hub and event site navigation—it’s helpful to know where we can improve clarity. Our team is always working to enhance the platform’s user experience, and insights like yours are invaluable in that process.

It’s awesome to know that Accelevents has been able to support your multi-day hybrid events effectively, and that features like the mobile app and customization options have made a meaningful difference for both you and your attendees. Thanks again for sharing your experience, and for choosing Accelevents to help bring your events to life!

TM

Trenton M.

Senior Programs Manager

Small-Business (50 or fewer emp.)

3/18/2025

"AMAZING Events Platform - Many Useful Features, Helpful Support, and Well-Integrated"

5/5

What do you like best about Accelevents?

Accelevents allows our organization to easily organize a wide variety of events (virtual, in-person, and hybrid) with a host of useful integrations like Salesforce, Zoom, and Zapier. We host over 80+ events annually so it has been difficult for us to find a suitable platform to meet our needs. The ticketing/registration functions are customizable with different requirements/promo & access codes and the confirmation emails include a calendar invite/magic link allowing attendees to go back in and update their information as needed. The sales and onboarding teams have been super helpful with implementation and we've appreciated how quick they are to respond by the live chat function and email. They have also been willing to work with us on a customized Salesforce approval flow unique for our membership-based trade association. Overall, I can highly recommend Accelevents to other non-profits/trade associations looking for an all-in-one solution. Review collected by and hosted on G2.com.

What do you dislike about Accelevents?

The confirmation email template builder could be made to be a bit more user-friendly and I'd appreciate the ability to adjust the frequency that reminder emails are sent out. Also, if adjustments could be made to how the Zoom integration works without the usage of the virtual event hub. Review collected by and hosted on G2.com.

Response from Whitney Harriss of Accelevents

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Thank you so much for your detailed and thoughtful review! We’re glad to hear that Accelevents has been a valuable solution for your organization, especially given the high volume and variety of events you manage annually. It’s great to know our integrations with Salesforce, Zoom, and Zapier, along with customizable ticketing and registration options, have helped streamline your processes and make attendee management easier.

We're especially pleased to hear that our sales and onboarding teams have provided the support you needed, and that our live chat and email responsiveness have made a positive impact. It’s always a pleasure to work with organizations like yours, and we truly appreciate the opportunity to support your unique needs—including your custom Salesforce approval flow.

We also appreciate your constructive feedback regarding the confirmation email template builder, reminder email frequency, and Zoom integration flexibility. Your insights are invaluable, and we’ll be sure to pass them along to our product team as we continue to enhance the platform.

Thanks again for recommending Accelevents to other nonprofits and trade associations—it means a lot to us! We look forward to supporting more of your events!

SB

Stephanie B.

Director, Marketing and Communications

Mid-Market (51-1000 emp.)

3/5/2025

"Solid Startup Product with Stellar Customer Service to Balance Bugs"

4/5

What do you like best about Accelevents?

Accelevents is your one stop shop for event management needs. It's easy to use for anyone unfamiliar with even planning and they have a wide selection of features and customization options. From badge printing to exhibitor and sponsor management it has almost everything you need. This is a great product to use especially if event planning is not your full time role. I'm in Accelevents daily and there was a minimal learning curve to get started using the product. The pricing is also very competitive compared to other products like CVENT while still offering great features and capabilities. This year, the team has added several new features and have also improved existing capabilities. I can see that Accelevents takes care to listen to their customers and incorporate feedback into updates and features which I appreciate. I highly recommend this product.

Our sponsors and exhibitors love that lead scanning is built into Accelevents so that they don't have to pay several hundred dollars to use a lead scanner. For virtual events, Accelevents provides robust features and capabilities so that attendees have a seamless experience. I love the green room feature and all of the features that moderators can use to help manage questions and virtual attendees. I have not used the built-in email functionality (we rely on Emma instead) however, I plan to use it in the future because it seems like a more elegant way to connect with our attendees.

I also like the various embed and integration options available for the event landing page and virtual event hub. One of our events serves Higher Ed Technology Professionals and seamless web experience is important for reinforcing trust and ensuring attendees are confident that they're purchasing tickets for a real event and not a scam.

We have run into issues, both end user errors and bugs, but the Customer Success team has been a huge resource for us. They respond quickly, go above and beyond to solve our problems, and always try to help us learn how to use Accelevents better. They are keen to follow-up on outstanding support requests and coordinate closely with the product development team to ensure we always have a positive experience.

The Customer Success team has played a major role in our continued use of Accelevents as the company and product mature. Althea has been a pleasure to work with and always takes great care of us, going above and beyond in more ways than one. Arianne, Anya and Anna have also been great. I rarely wait longer than 60sec to receive a chat response from the Customer Success team which is not always the case with other products. Review collected by and hosted on G2.com.

What do you dislike about Accelevents?

I'd like to see improvements regarding customizing the event hub and landing page to better meet accessibility requirements. As a state funded organization, accessibility is a major priority for us and currently there are some accessibility challenges with the product's UI/UX and functionality.

There has been a continued challenge with using the built in name badge functionality. When printing badges, if you print or download badge files using a PC the art quality drops significantly, causing the badges to print blurry. This issue doesn't exist when using a Mac. The customer success team did a tremendous job helping us find a work around for a recent event, but I would like to see this improved because the badge creator is a major reason why we use Accelevents.

In addition, I've found the dashboard and analytics aren't always accurate. Whether it's end user error on our part or something that is prioritized for later on in the product roadmap, I'm unsure. I am able to get all of the data I need by doing manual registration data downloads and importing the data into excel. However, I'd like to be able to confidently trust the data presented in the built-in dashboard and analytics feature. Review collected by and hosted on G2.com.

What problems is Accelevents solving and how is that benefiting you?

Accelvents allows for easy lead collection for our sponsors without sponsors having to purchase a lead scanner on site. This has helped us provide ROI to our sponsors and ensure they continue to support our event year over year. Accelvents also makes registration easy for our attendees and allows us to run fully virtual or hybrid events with minimal additional effort. Accelvents helps us print name badges, communicate with attendees, and track registration activity. Review collected by and hosted on G2.com.

Response from Whitney Harriss of Accelevents

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Hi Stephanie!

Thank you for sharing such a detailed and thoughtful review! We're glad to hear that Accelevents has been a valuable solution for your event management needs, offering ease of use, customization, and cost-effective lead scanning. It’s also wonderful to know that our Customer Success team—Althea, Ariane, Anya, and Anna—has provided the support you need to make the most of the platform. They say they are here anytime you need them!

We also really appreciate your constructive feedback. Accessibility is a key priority, and we recognize the need for continued improvements to ensure our platform meets the highest standards. The badge printing issue on PCs is something we’re actively reviewing, and we understand how critical this feature is to your event workflow. Additionally, the accuracy and usability of our dashboard and analytics are areas we’re committed to refining so you can confidently rely on the data without extra workarounds. This area of focus is on our roadmap for 2025, we promise! We of course will keep you updated on these items as we move them through and as they get added to our roadmap.

Your insights help us continue to evolve, and we’re grateful for your partnership. If there’s anything else you’d like to see improved, we’re always here to listen and collaborate on solutions!

UR

Verified User in Real Estate

Mid-Market (51-1000 emp.)

12/7/2025

"Flexible eventing structure by hybrid, online and offline"

4/5

What do you like best about Accelevents?

Creating events as per requirements. Choosing venue while creating events offline and hybrid are very simple to choose from maps. The dashboard is quite simple and shows analytics Review collected by and hosted on G2.com.

What do you dislike about Accelevents?

I hardly have any complaints, sometimes there are some lags Review collected by and hosted on G2.com.

Response from Whitney Harriss of Accelevents

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Thank you for the great feedback! We're glad the event creation process feels intuitive across hybrid, online, and offline formats -- and that the map-based venue selection is making things easier. Great to hear the dashboard and analytics are working well for you too.

Sorry to hear about the occasional lag -- that's not the experience we want for you. If it happens again, please don't hesitate to reach out to our support team so we can look into it. We appreciate you flagging it!

AV

Verified User in Veterinary

Small-Business (50 or fewer emp.)

5/13/2025

"Accelevents- User Friendly Event Platform!"

4.5/5

What do you like best about Accelevents?

It is very easy to use as an admin and as an event attendee. We collect feedback from attendees and ask about user friendliness with positive results. We use Accelevents multiple times a year for multiple different types of events: webinars, virtual conferences, "pep rallies." I love that it's customizable and we can use features we need for bigger events like conferences, and turn them off for smaller, simpler events. Customer support has always been helpful- live chat during creation of an event or during a live event was incredibly helpful the first time I used the platform. Review collected by and hosted on G2.com.

What do you dislike about Accelevents?

At times we will duplicate and event and update content for the following year. It is challenging to copy/paste from a past event into a new one if something didn't transfer over when duplicated. You can't seamlessly have two events open in two tabs- it will default to the most recent event, so reviewing a previous event to update a new/current one is challenging. Review collected by and hosted on G2.com.

Response from Whitney Harriss of Accelevents

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Thank you for such a thoughtful review. We're glad to hear Accelevents has worked well across your wide range of events and that both admins and attendees find it easy to use. It’s great to know the flexibility of features and live chat support have been valuable, especially during your early events.

We appreciate the feedback on event duplication and navigating between multiple events. That’s an area we’re actively looking to improve to make content updates and year-over-year planning more seamless. For the time being our team has learned that opening one event in incognito and the other in a normal browser works really well!

Keep us up to date on your other product needs so that we can continue to support you event to event and year to year!