Top Rated Accela Alternatives
Accela is a very flexible platform that can be tailored for a wide range of uses. Almost any task that can have a workflow can be set up in this system Review collected by and hosted on G2.com.
Their primary model is cloud based, which takes away some control of the system. For example, upgrades occur on Accela's schedule, unless you can demonstrate that the upgrade will cause a major issue. The system can be hosted on premise, which would allow you to upgrade as appropriate for you environment. I also feel that hosting on premise is more cost effective. Review collected by and hosted on G2.com.
12 out of 13 Total Reviews for Accela
Accelas system functionality is strong.Despite errors and a learning curve its worth it. The cloud based model allows for accessibility. Review collected by and hosted on G2.com.
The software feels outdated. Lacks the functionality provide by tools today. Accela suggests training, whichs nt efficient. It is better to involve a party for implementation. Review collected by and hosted on G2.com.
Accelas have resolved errors making it easy to learn and use. While upgrades are scheduled by Accela, the cloud-based model provides convenience. Review collected by and hosted on G2.com.
It is more beneficial to have training before the go-live date. The online community is helpful there are uncertainties regarding its ability to solve issues. Review collected by and hosted on G2.com.
There are bugs the current system functionality is strong. Its definitely worth it. A cost-effective cloud-based solution. Review collected by and hosted on G2.com.
Could use a refresh to keep up with tools in the market. I feel like training should be closer to the go date. Review collected by and hosted on G2.com.
What I like best about Accela is the ability to clearly and concisely enter complaints and the various information associated with the complaints. Pictures can be uploaded and I can add myself as a follower on various cases to keep up with progress. Review collected by and hosted on G2.com.
There is no way to import things into a spreadsheet for tracking. There is no way to search via the address of the complaint, or the inspector's name, only the actual complaint number, which not everyone holds on to. Review collected by and hosted on G2.com.
Upgraded UI was user friendly, advanced ad-hoc capabilities within the system. Review collected by and hosted on G2.com.
My dislikes may be correlated around the project management approach more than the system in its self. Accela team announced a system upgrade with a new UI, look/feel features (more enhanced and FAR BETTER than the version we were working with), however, this was announced post UAT, User training, and two days before go-live. Additionally, post go-live was a rough start with the amount of bugs that made it through the cracks. The existing system functionality was robust, however, it could be more flexible. Review collected by and hosted on G2.com.
Accela is easy to maneuver. It is packed with information . Review collected by and hosted on G2.com.
Non instructional. No clear definition of the functions. Always a breakdown. Not user friendly at times. Review collected by and hosted on G2.com.
Once I learned how to use Envision Connect, it was east to use and I enjoy all of its features. Review collected by and hosted on G2.com.
It took me a while to learn it and sometimes it crashes on me. Review collected by and hosted on G2.com.
