Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Great stable platform"
4/5
What do you like best about Academia ERP by Serosoft?

Program management, attendance, admissions. Review collected by and hosted on G2.com.

What do you dislike about Academia ERP by Serosoft?

Placements, assignments, interface in general. Review collected by and hosted on G2.com.

Response from Hemant Mahajan of Academia ERP by Serosoft

Thanks for your review. We are a company that is highly committed to customer experience. And we are noting your suggestions about our Assignments and Placement Modules. In case, you are still experiencing any problems with the module, feel free to contact our customer support team, we would be happy to assist you in the best way possible.

See how Academia ERP by Serosoft improved
RS
Rakesh S.
Director of Operations
Small-Business (50 or fewer emp.)
"Great"
5/5
What do you like best about Academia ERP by Serosoft?

Quick response to issues from support te Review collected by and hosted on G2.com.

What do you dislike about Academia ERP by Serosoft?

Unexpected downtime - but quickly resolved Review collected by and hosted on G2.com.

Response from Hemant Mahajan of Academia ERP by Serosoft

Thanks for taking out time to give us a great review. We are sorry to hear that you experienced a short downtime while using the product, hopefully, the customer support team was prompt in responding to the problem. Glad you are loving the attendance module of the product, to which we would like to add - did you check we have recently integrated a QR code-based attendance system as well? It is quicker and eliminates manual work completely.

See how Academia ERP by Serosoft improved
SPOC E.
SE
SPOC E.
SPOC ERP IMPLEMENTATIONS AND CONTROLLER OF EXAMINATIONS
Mid-Market (51-1000 emp.)
"Provides 360 degree solution for Academic Institutions"
3/5
What do you like best about Academia ERP by Serosoft?

Program and Courses, Examination and OBE Modules Review collected by and hosted on G2.com.

What do you dislike about Academia ERP by Serosoft?

Improvements are needed on Fee and Payments Review collected by and hosted on G2.com.

Response from Hemant Mahajan of Academia ERP by Serosoft

Hello! Thanks for your review, and we are sorry that you had a bad experience with our Fees and Payment module. Please escalate your problem to the customer service team here. We are sure they would be prompt in resolving your issue. We are also glad that overall the product is meeting your expectations.

See how Academia ERP by Serosoft improved
JJ
Juhi J.
Owner
Mid-Market (51-1000 emp.)
"Highly recommended- Much advanced than others!"
5/5
What do you like best about Academia ERP by Serosoft?

Academia is a feature rich & robust product; Efficiency & reliability are certainly Serosoft’s hallmark; Impressed with the energy and dedication of Team Serosoft and find them to be competent, knowledgeable and friendly.

Review collected by and hosted on G2.com.

What do you dislike about Academia ERP by Serosoft?

One small concern, they took slightly longer to roll out customization. Although overall it came out fine. Review collected by and hosted on G2.com.