I like the recommendations part of the software. I really helps when I am stuck on a call. Review collected by and hosted on G2.com.

We are still in the integration phase so I know that there is still things to be worked on. I would say at this point the only thing would be answering and hanging up calls manually and transcripts are a little off sometimes Review collected by and hosted on G2.com.

We are only in the beginning stages of using Abstrakt.ai, but this has been a phenomenal experience so far. Transcripts are clear and concise. Framework and recommended responses work as advertised. We are so excited to complete the integration process with Genesys! Thank you Abstrakt team! Review collected by and hosted on G2.com.

No complaints here. We have had a hiccup-free experience so far. Review collected by and hosted on G2.com.

It helps me get over a hump in a tough call Review collected by and hosted on G2.com.

As it's a newer software, there are some glitches that cause it to crash or not work sometimes. Review collected by and hosted on G2.com.

We like the real-time accurate transcription along with the conversational intelligence piece that works with all platforms. Review collected by and hosted on G2.com.

No real issues at this point. Any issues we had, in the beginning, have already been corrected. Some of them were user errors :) Review collected by and hosted on G2.com.

Absrakt is great for handling objections in realtime during my calling sessions. Review collected by and hosted on G2.com.

Abstrakt can sometimes cause my computer to slow down. Review collected by and hosted on G2.com.

If you've ever forgotten to ask the right discovery questions, or forgotten to set next steps, or had to say "I'll get back to you on that" multiple times on a sales call (damaging your credibility) then I highly recommend Abstrakt to keep you on track with your calls. The real-time cue cards will pull up detailed battlecards, technical answers, additional questions to ask etc. and the frameworks will remind you of what questions to ask. Greg and Kraig have been incredibly helpful, even jumping on calls after business hours and proactively reaching out to address concerns. Review collected by and hosted on G2.com.

Transcription could improve, but I know they're continuing to improve it along with the UI and other features. Review collected by and hosted on G2.com.

Greg & Craig could not have been more helpful during our onboarding. They respond to inquiries day & night. Truly putting the customer at the center of everything & they care about our success. Review collected by and hosted on G2.com.

Would be nice to have a more direct integration w/ our dialer, Orum. If using a dialer without integration, the UI/UX can become a bit overwhelming. Review collected by and hosted on G2.com.

I love the user interface, it is very easy to use and super intuitive for my new SDRs to start their calls off the right way. It has saved several hot leads that, without it, would have went to my competition. The team is very easy to work with and has been a major influence to my org with beneficial insights and ideas on how to make my team more effective. My team couldn't operate or scale the way we are without it. Review collected by and hosted on G2.com.

Wish there was a SFDC direct integration to automatically copy out notes, but they have mentioned that is coming; admittedly, that is a nice to have. Review collected by and hosted on G2.com.

We love the ability to give our reps real-time coaching. Our sales team was quick to adopt Abstrakt and is quickly becoming a staple of our enablement strategy for the future. In addition, their team is very supportive, understanding, and always willing to step in with guidance on how we can further our investment with our growing team. Review collected by and hosted on G2.com.

Nothing to report on currently, we've really enjoyed the experience. Review collected by and hosted on G2.com.

Shave off months, if not more, of a learning curve when it comes to becoming knowledgeable about competitors, whatever product itself you are selling, and overcoming objections with ease. Review collected by and hosted on G2.com.

I have no complaints. If I do, I'll amend my review. Review collected by and hosted on G2.com.