Oneal B.
OB
Oneal B.
Small-Business (50 or fewer emp.)
"It has help me formulate questions in a instance."
4.5/5
What do you like best about Abstrakt Software?

user-friendly and helps with responses that I could provide to my prospect. Review collected by and hosted on G2.com.

What do you dislike about Abstrakt Software?

Sometimes it does not recognize when I read one of the questions Review collected by and hosted on G2.com.

GW
George W.
Mid-Market (51-1000 emp.)
"Abstrakt has helped streamline my quality assurance process."
5/5
What do you like best about Abstrakt Software?

Abstrakt frees up important resources that can be used for other tasks. Review collected by and hosted on G2.com.

What do you dislike about Abstrakt Software?

The setup process is somewhat extensive. It took some time to get Abstrakt up to speed Review collected by and hosted on G2.com.

Clay M.
CM
Clay M.
Small-Business (50 or fewer emp.)
"Abstrakt AI has changed the way we operate in Sales. Absolute game changer!"
5/5
What do you like best about Abstrakt Software?

It creates and demands uniformity out of sales staff. From beginning to end, everyoneis the same, and this has been huge in how we train and grow our team. Review collected by and hosted on G2.com.

What do you dislike about Abstrakt Software?

As with any real-time AI software, there are some misses in linguistic pick up. However, the customer service (Spencer) is great about coaching and helping. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Control the conversation and increase booking rates"
5/5
What do you like best about Abstrakt Software?

Abstrakt is straightforward to use and makes it easy to onboard new reps. Abstrakt runs automatically and acts as a guide to control the call and make sure they hit every step in the call. In addition, the AI runs quickly and prompts recommended responses so our messaging can be the same, no matter which rep the customer is talking to. We can also A/B test messaging and better understand which closing lines have a higher win rate. The team at Abstrakt is excellent to work with and is great about helping with adoption and best practices. Review collected by and hosted on G2.com.

What do you dislike about Abstrakt Software?

Abstrakt is very customizable. You can get as broad or granular with each rep as possible. You can have your reps say the script exactly or allow them to customize their individual script. We are still working through onboarding, but the team at Abstrakt is always willing to help and is really hands-on with the onboarding process! Review collected by and hosted on G2.com.

Jamaica  P.
JP
Jamaica P.
Mid-Market (51-1000 emp.)
"BAYMAX- FRIENDLY COMPANION"
5/5
What do you like best about Abstrakt Software?

What I like the best about Abstrakt software is the fact that it's user-friendly, easy to access, and understandable. It's a great application; it helps us to move efficiently and effectively with our tasks. Review collected by and hosted on G2.com.

What do you dislike about Abstrakt Software?

What I dislike about the Abstrakt software is that it is a bit sluggish, and you must input information. It would've been better if it generated an automatic answer, just like other AIs. Review collected by and hosted on G2.com.

Neil S.
NS
Neil S.
Mid-Market (51-1000 emp.)
"A must-have tool."
5/5
What do you like best about Abstrakt Software?

The program gives the agents the resources to succeed, allowing them to work more productively. Agents may increase their overall performance by closing sales, resolving client issues, etc. Review collected by and hosted on G2.com.

What do you dislike about Abstrakt Software?

Technical Problems: ABSTRAKT may from time to time experience technical problems, bugs, or performance problems. These can be irritating and negatively impact the user experience as a whole, resulting in unhappiness. Review collected by and hosted on G2.com.

Khaila Rica B.
KB
Khaila Rica B.
Small-Business (50 or fewer emp.)
"Thankful for this app, makes my work easier!"
5/5
What do you like best about Abstrakt Software?

Abstrakt has helped me follow the right steps in responding to my customer. With the information provided by Abstrakt, it is now more easier for me to respond to my user and following compliance. Review collected by and hosted on G2.com.

What do you dislike about Abstrakt Software?

Sometimes the app won't load right away. It is lag, but I know the app is still improving. Still waiting for more new features of Abstrakt! Still a great app. Good job! Review collected by and hosted on G2.com.

Carlos G.
CG
Carlos G.
Small-Business (50 or fewer emp.)
"My honest review"
4/5
What do you like best about Abstrakt Software?

Playbook options. this way I can try different approaches. Review collected by and hosted on G2.com.

What do you dislike about Abstrakt Software?

speed that it takes for it to recognize my voice Review collected by and hosted on G2.com.

Kim H.
KH
Kim H.
Small-Business (50 or fewer emp.)
"Amazing Unique platform with Superb Support!"
5/5
What do you like best about Abstrakt Software?

ABSTRAKT has been a beneficial tool for daily tasks; it makes our job easier. Instead of having a lot of recommended scripts open in different docs or google files, everything is organized and automated in one place to use.

The product is fantastic, but beyond expectations is their hands-on support, especially Spencer; imagine jumping on a call to help you immediately with any questions or help I need. Excellent Tool and Support!!! Review collected by and hosted on G2.com.

What do you dislike about Abstrakt Software?

Nothing much. The only minimal thing is that since I only have a small screen, I can't minimize and adjust the size of the application display. Still, ABSTRAKT is continuously listening to my feedback. The product keeps getting better. It's a Game Changer in every industry. Review collected by and hosted on G2.com.

Feljan Frank D.
FD
Feljan Frank D.
Small-Business (50 or fewer emp.)
"Helpful!"
4/5
What do you like best about Abstrakt Software?

Abstrakt Software works best in all of my calls, giving me the correct scripts and rebuttals. There are even times that ABSTRAKT save me from explaining to the customer. Review collected by and hosted on G2.com.

What do you dislike about Abstrakt Software?

ABSTRAKT can be delay. When I don't have a powerful software. It nearly won't load up. Delay when detecting a call. Sometimes, you need to launch it manually which is inconvenient. Review collected by and hosted on G2.com.