Abstrakt is impressively user-friendly with seamless integration, making it a must-have tool for daily use. Its quick script reminders are a game-changer, enhancing productivity. What's more, their exceptional customer service adds a personal touch to the experience. Review collected by and hosted on G2.com.

Adapting to Abstrakt may take some time, but it's worth the effort. During the initial weeks of installation, occasional call glitches can occur. However, once settled in, Abstrakt proves itself as a highly valuable software, offering a great overall experience. Review collected by and hosted on G2.com.

In addition to having objection rebuttals populate on the screen for our reps, it software itself is fairly intuitive once set up, so once reps are accustomed to the layout it's a powerful tool for them. It's integrated with our current tools we utilize fairly seamlessly. Abstrakt's customer support has also been very responsive when we've needed help. Review collected by and hosted on G2.com.

There have been times when reps have commented about the objections not populating in a timely manner and we've had to restart the program. Thankfully, it's becoming far fewer and between an issue. Review collected by and hosted on G2.com.

Abstrakt creates a streamlined way to train, equip, and hold teams accountable to a repeatable process while also leaving plenty of room for creativity, which is essential in our sales roles. Review collected by and hosted on G2.com.

Voice recognition can be unpredictable at times and shouldn't be relied on as the true transcript of any call. The feedback forms are helpful in providing a "truth" for calls, but the continual improvement of voice regonition and phrasing will hopefully continue to improve here. Review collected by and hosted on G2.com.

Abstrakt allowed me to execute quicker coaching with my agents before the concerns grew bigger. It also allowed me to ensure company policies and compliance standards were being met every day, accross the entire team! Review collected by and hosted on G2.com.

It took longer than expected to get it fully intergrated into our system. Review collected by and hosted on G2.com.

Abstrakt is one of the best applications and software to ever exist in my life, as it helped me provide accurate information without pulling up many files for scripts anymore by showing directly all the accurate information that I needed. Therefore, I conclude that this is one of the best software for me. Review collected by and hosted on G2.com.

I firmly believe that there's no need for me to dislike that app as it is irrelevant for me to not like it at all after all the help it had to offer me during the days that I needed it the most. Review collected by and hosted on G2.com.

ABSTRAKT software helps agents to become more productive by providing them with the tools they need to succeed. Agents can close more deals, resolve more customer issues, and improve their overall performance. Review collected by and hosted on G2.com.

A vital tool that can assist organizations in enhancing their customer service is ABSTRAKT software. However, there are numerous disadvantages to using the program, including the fact that it can be intrusive, impersonal, pricey, and challenging to operate. Review collected by and hosted on G2.com.

I like the fact that you have the answers right up front whenever a person answers your question, Ease of Use Review collected by and hosted on G2.com.

I think the delay with the answers can get better, and I know that with time it'll become better Review collected by and hosted on G2.com.

Abstrakt gives our representatives a script at their fingertips as well as ways to overcome the most common objections. Review collected by and hosted on G2.com.

It takes a lot of work for an admin to set up before implementation. However, once implemented, it is amazingly easy to make changes, even on the fly. Review collected by and hosted on G2.com.

Customer Support, Ease of Use, number of features, Ease of Intergration,

Frequency of Use

Ease of Implemention Review collected by and hosted on G2.com.

As with any change, it took me some time to learn the software Review collected by and hosted on G2.com.

I like being able to review previous calls and see my call score for each one. I appreciate their Customer Service/ Technical Support Department. Some competitors make it very difficult to get someone to assist with troubleshooting in a timely manner. Review collected by and hosted on G2.com.

Sometimes Abstrakt will freeze after a couple call so I have to shut it down and reopen it. But, even then their Technical Support department is able to fix the issue in seconds, incredible service! Review collected by and hosted on G2.com.