AL
Adam L.
LMS Administrator
Enterprise (> 1000 emp.)
"Versatile Courses and Flexible Enrollment Options"
4.5/5
What do you like best about Absorb LMS?

I enjoy the versatility of the courses. The ability to modify enrollment options, email notifications, document uploads and the shape of the course itself is really useful. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

Some of the features are difficult to understand. I would say that without the training I received I wouldn't be able to effectively manipulate the Global Resources options or the user groups. Review collected by and hosted on G2.com.

Susann E.
SE
Susann E.
L&D Manager
Mid-Market (51-1000 emp.)
"Sherrie Luke’s Above-and-Beyond Support Makes Absorb Shine"
4.5/5
What do you like best about Absorb LMS?

Sherrie Luke is the best part of Absorb. She always goes above and beyond to help me, and I really appreciate her support. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

I don’t like that I have to enter a course multiple times just to have it appear in more than one category. I also don’t like that I still receive scheduled reports even when there’s no new information. We should be able to bulk-remove courses. Review collected by and hosted on G2.com.

Lori M.
LM
Lori M.
EHR Trainer / Curriculum Developer
Small-Business (50 or fewer emp.)
"People & Culture Manager"
5/5
What do you like best about Absorb LMS?

I like the intuitive user experience and the powerful AI-driven course creation tools. They make it easy to quickly build engaging, professional learning content while also reducing development time. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

I haven't discovered anything yet! It's a wonderful platform. Review collected by and hosted on G2.com.

Verified User in Retail
ER
Verified User in Retail
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Clean, User-Friendly Platform with Flexible, Creative Course Building"
5/5
What do you like best about Absorb LMS?

It’s very easy to use, and there are lots of course options available. I love that the courses come in many different formats to suit various learning styles. I also like being able to get creative and build courses specifically for the company, as well as create pathways and curricula.

From an end-user perspective, the system feels clean and straightforward, which makes it easy to navigate. Because it’s so user-friendly, employees are more likely to engage with it. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

Nothing yet. So far the system has delivered everything I hoped Review collected by and hosted on G2.com.

Cassie D.
CD
Cassie D.
Instructional Designer
Enterprise (> 1000 emp.)
"Easy to use platform with great customer service"
5/5
What do you like best about Absorb LMS?

The system is easy to use. If I can't figure something out by just trying, the help articles on the support site provide the information. Or when I need a person, my CSM, Jason Sparkes, is good about walking me through it. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

Every system has its limitations, so I don't always find that everything works exactly as I want it to. But there is an ideas portal where you can post and upvote other users' ideas for improvements. I have seen a lot of new features and small adjustments to the system just in the last year that have made it easier to use or help create better modules. Review collected by and hosted on G2.com.

CM
Cody M.
Learning and Development Partner
Enterprise (> 1000 emp.)
"Tamar saves the day!"
4.5/5
What do you like best about Absorb LMS?

I have worked in Oracle and SAP SuccessFactors prior to working in Absorb and I can say that the user interface and interactive components that allow you to seamlessly transition throughout the courses and enrollments are beneficial. The customer support from Tamar also ade it an easy transition. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

I am not thrilled about the Analyze feature, but I hear that is getting a well needed update. Review collected by and hosted on G2.com.

Angie B.
AB
Angie B.
Service Education and Training Manager
Enterprise (> 1000 emp.)
"A solid LMS that keeps getting better!"
4.5/5
What do you like best about Absorb LMS?

Absorb has a clean, intuitive navigation for the user and the admin, both, which helps since I use it multiple times a day. There are ways to do almost anything you would need to do to provide courses and curriculum to groups of people. The customization is really helpful and robust, with each toggle and option clearly describing the outcome. The support has continually improved since implementation - now it is within a few hours! Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

There aren't any big things I dislike about Absorb. Little things we noticed shortly after implementation have been addressed with updates and new feature releases. Review collected by and hosted on G2.com.

Verified User in Higher Education
EH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Professional, Intuitive LMS—But Pricey and Reporting Dashboards Need Work"
3.5/5
What do you like best about Absorb LMS?

Solid and professional LMS. It is very good at serving content to users and makes it easy to make it look good. The UX is generally intuitive for end users. We've had strong up-time performance. The customer support team has been really good. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

It is expensive. We are a small non-profit and the cost model for us is going to make it difficult to achieve our business objectives.

The user reporting features are not very good. Dashboards are very basic and don't look as professional as we'd like. To make a professional report, s, we export the data and use a separate software package. Review collected by and hosted on G2.com.

KM
Katherine M.
Enterprise (> 1000 emp.)
"User-Friendly for Admins, Needs Better Integrations"
4.5/5
What do you like best about Absorb LMS?

I use Absorb LMS for video content, certifications, and course learning for our team members. I appreciate how we're able to get the correct learning content out to the correct team members in a timely manner. As an Admin, I like how user-friendly the back end is to use. The user experience is nicely laid out for team members. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

I would like to see easier integrations with other systems. This may not fully be an Absorb item, but could also rely on the 3rd party system being easier to connect. More out of the box integrations and flexibility would make Absorb easier to connect & scale. Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Verified User in Consulting
Enterprise (> 1000 emp.)
"Great Customer Service While Exploring the Tool"
4/5
What do you like best about Absorb LMS?

I think customer service is great; the rest of the things I am still exploring on the tool. Tamar is great to work with. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

The assignment feature is a bit confusing on LMS. Assigning home work as part of the training should be more user friendly which it is not now currently. Also, at times we have to add pre and post assessments to our trainings which may not be mandatory. But lately, I found out with customer service executive that the assessments can only be mandatory. Hence we will have to do these assessments outside of Absorb.

Third thing is course evaluation: I have not been able to find a way to edit the course questions hence, we are doing this externally. Review collected by and hosted on G2.com.