Marieliza M.
MM
Marieliza M.
Quality Systems Manager
Enterprise (> 1000 emp.)
"Great Training Documentation and Easy Reporting Retrieval"
4.5/5
What do you like best about Absorb LMS?

I like how the system documents training and how it can be retrieved later from a reporting standpoint. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

Sometimes the reporting feels limited. We rely heavily on job titles to assign and automatically enroll users, but there isn’t a way to create a report that shows automatic enrollments based on a specific role. Review collected by and hosted on G2.com.

AF
Angela F.
Program Technician
Enterprise (> 1000 emp.)
"Thoughtful Details that Cover Every Use Case"
4/5
What do you like best about Absorb LMS?

I really appreciate how detailed the product features are. It feels like the Absorb team genuinely thought through the different use cases and the various ways a learner, creator, or admin might need to work within the system. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

Sometimes it can feel overly detailed and not very intuitive. In the Create portal, I also feel there are a few barriers to making the slides look modern and less PowerPoint-like. Review collected by and hosted on G2.com.

Emmy V.
EV
Emmy V.
Senior learning and Development Specialist
Mid-Market (51-1000 emp.)
"Best-in-Class Customer Support Experience"
4.5/5
What do you like best about Absorb LMS?

The support from the customer service team is hands down the best part. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

The platform's limits on what is able to do across several things such as content creation, assignment, even some of the integration can be very frustrating and unnecessarily complicated Review collected by and hosted on G2.com.

Tara  O.
TO
Tara O.
Director of People and Culture
Mid-Market (51-1000 emp.)
"Fantastic Platform with Supportive Implementation Team"
5/5
What do you like best about Absorb LMS?

I love that Absorb LMS is an awesome platform with an implementation team that has been fantastic, patient, helpful, and kind. Their support from day one made us feel prepared to create something amazing for our first training program. The initial setup was very easy, and I appreciate its ability to integrate easily, which was one of the main reasons we were attracted to Absorb. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

It's a little expensive, and the sales process was pretty pushy. Review collected by and hosted on G2.com.

Marla Y.
MY
Marla Y.
Learning Specialist
Enterprise (> 1000 emp.)
"Transformative Learning Management with Exceptional Support"
4.5/5
What do you like best about Absorb LMS?

Absorb LMS plays a key role as our Chief of Problem Solving by being integral to our training process from start to finish. I find it amazing because it can curate and add external vendor content, which allows me to blend them seamlessly into cohesive learning paths tailored for specific roles, teams, or branches. The ability to build and customize curricula results in impactful, relevant learning experiences. I love the robust and easy-to-use reporting and tracking that lets me monitor progress and development across the organization. The design tool, Create, is intuitive for authoring training from scratch, requires no real learning curve, and allows me to version courses in another language with high-quality auto-generated native voices. I also appreciate Create's responsiveness, excellent media integration, and superb audio tools. Furthermore, I receive immediate and superb support from the Absorb LMS team whenever I encounter design challenges. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

The interface for setting up reports is frustrating at times because the drop down is tiny and the options, like save/delete buttons, appear for a short time, making it tricky to work with. For Create, I wish there were more tools added to the fonts, like smaller and different bullet points and a color picker similar to Photoshop, to boost creativity. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Global Academy Management made easy, with first-class support"
3.5/5
What do you like best about Absorb LMS?

I especially appreciate the personal support from our Customer Success Manager and the quick assistance. Another feature I like is the ability to divide courses into categories. This allows us to categorize the courses and perfectly distribute them to users worldwide, making them more manageable among the multitude of offerings. The whole thing can be presented much more structured, so users can more easily find what they are looking for. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

This actually concerns very small details. For example, I would wish that the trainer could also be displayed when the course is published. Or, for example, that the waitlist can be turned on without the user having to pay for it already. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Seamless Content Workflow and Smart AI — Easy for Teams to Self‑Manage Training"
4.5/5
What do you like best about Absorb LMS?

The system is easy to use and provides a seamless transition from content creation to content hosting. It allows individual teams to track progress and self-manage training, and it stays ahead with new AI features that help both administrators and end users get the most out of the system. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

The out-of-the-box reporting is somewhat lacking, particularly when it comes to e-commerce transaction reporting. I also wish there were more options to customize restrictions within courses and manager assignments. Review collected by and hosted on G2.com.

SH
Shaun H.
Training Manager
Enterprise (> 1000 emp.)
"Easy to Navigate, Powerful Admin Tools, and Outstanding Team Support"
5/5
What do you like best about Absorb LMS?

We are pleased with the ease of navigation for our end users, the admin capabilities and options, and most of all, the team support from RFP to implementation, to day-to-day operations. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

We implemented our system 6-months ago. To date, we haven't surfaced any dislikes since we are still learning. Review collected by and hosted on G2.com.

BV
bhavna v.
video content creator
Mid-Market (51-1000 emp.)
"Robust Admin Tools and Flexible Authoring in Absorb LMS"
5/5
What do you like best about Absorb LMS?

I really love how robust the admin interface of Absorb LMS is. As an LMS administrator, I often have very specialised needs around compliance courses and mandatory training, and it consistently covers those requirements. The built-in authoring tool is also a great add-on—it lets my creativity run wild, while still offering enough templates and AI support for the days when I need to build courses quickly. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

I’d love to see more AI involvement in course creation, with the authoring process automated for me. Review collected by and hosted on G2.com.

EM
Erin M.
Enterprise (> 1000 emp.)
"Streamlined Learning with Exceptional Usability"
5/5
What do you like best about Absorb LMS?

I appreciate Absorb LMS for many reasons. The automated enrollment and reminder emails are really helpful, as they save my team a lot of time by automatically enrolling new hires into the right learning paths. I also love the advanced reporting features, which simplify things with 'set it up and forget it' reports that just keep coming without manual effort. The transcript visibility for all employees ensures transparency, and the Manager Hub is a game changer by giving managers insights into their team's learning progress and the chance to be involved in their development goals. Additionally, the ability to create roles and permissions based on our needs allows for more tailored usage. The user-friendly interface on both the front and back end just simplifies learning programs for us. The initial setup was incredibly easy, which I found impressive based on my past experiences with LMS implementations. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

I would love to see the Together module included in the package price. It's such a great module, but the price is nearly 1/3 of what we're paying already. I'd also love to see easier 'click and point' reporting features that managers could use. Review collected by and hosted on G2.com.