I like the ease of use from both the learner and admin experiences. My favorite feature is the impersonate functionality. It allows me to verify a department it correctly setup before allowing the customer access. Review collected by and hosted on G2.com.

The downside to the Absorb LMS is the amount of setup it can take to upload a course, resources, or new users. It would be nice if I could easily duplicate rules and features when uploading new items, specifically resources. It takes me WAY too long to upload resources because I have to start fresh for every resource. Review collected by and hosted on G2.com.

The onboarding support was amazing and guided us through the entire process. After the in-person onboarding, any requests for assistance have been answered promptly and with helpful information. Overall, the platform is easy to navigate. Review collected by and hosted on G2.com.

There are a few limitations. For example, they don’t really have a great way to search for courses or users. Even a simple search bar where you can type and search would be a big improvement. Review collected by and hosted on G2.com.

The user interface is intuitive and easy for users to navigate. Review collected by and hosted on G2.com.

The pricing on modules is expensive and cause my company to pass on adding to base application. Review collected by and hosted on G2.com.

It's really user friendly and I like the amount of courses available. Our integration was fantastic and specifically luke valentine our implementation lead was incredible, he made the whole process efficient and fun! Review collected by and hosted on G2.com.

We're still relatively new to using the platform so haven't found anything yet Review collected by and hosted on G2.com.

I think Absorb LMS is quite user-friendly, not only from the admin perspective but also for learners. Admins can very easily and comfortably program the courses, set up the rules, and manage the data related to the courses and activities. From the learners' feedback, we've seen that they found the platform to be pretty straightforward, clean, and neat. They know exactly where to go and what to find, which makes it user-friendly. Additionally, the inclusion of quizzes and other gamification functionalities, along with the offering of credits, makes the platform interesting for customers, encouraging them to return for more courses. The straightforward setup process, except for some specific compliance and privacy policies, also stood out for me. Review collected by and hosted on G2.com.

One thing that has been challenging is the integration with Veeva PromoMats. We store all our technical information in a Veeva Vault, and each course content has to be approved there before being transferred to Absorb. Unfortunately, the integration hasn't worked so far, creating a lot of manual effort for admins to download approved material from one platform and upload it to the other. Also, the number of available custom fields, which is 25, 35, or 45, isn't sufficient for us moving forward. Additionally, there are specific compliance and privacy policies that we couldn't handle within Absorb, and those have been open issues for more than two years. Review collected by and hosted on G2.com.

It’s been nearly four years since we became part of the Absorb family, and the experience has truly been remarkable. The level of customer-focused sales and support that Absorb offers is exceptional and not something you can simply purchase elsewhere. Compared to other LMS platforms I’ve used, Absorb stands out in several ways. The user experience is intuitive, allowing learners to engage with content easily and efficiently. For administrators, there is a wealth of features designed to enhance the user experience even further. The Admin Experience streamlines daily tasks, and the robust reporting tools provide managers with valuable insights into learner performance, which helps guide engagement strategies and ultimately improves the effectiveness of training. Review collected by and hosted on G2.com.

It is difficult to find faults with Absorb, as it is constantly being updated and enhanced with new features on a regular basis. Review collected by and hosted on G2.com.

It is very user friendly, and seems to be working great for our contracts Review collected by and hosted on G2.com.

There are a few things on the admin side that seem to be inconsistent, I am still new to absorb so I understand that it is most likely user error, but it seems like sometimes some staff are more knowledgeable than others regarding certain questions or topics Review collected by and hosted on G2.com.

So far, there is nothing to complain about, and the support is good. We can use Absorb LMS well. It is easy to handle and has many options, which I quite like, even though nothing particularly stands out. Review collected by and hosted on G2.com.

The integration of Absorb LMS into Salesforce could be improved. The use through Salesforce is somewhat hindered because the integration is not yet as developed and user-friendly as it should be. The initial setup process was not entirely easy and the integration did not go smoothly, which resulted in it taking a few weeks before we could actually start. Review collected by and hosted on G2.com.

Absorb is easy to learn and use as an admin, and I think it’s also straightforward for most learners. Recently, I’ve been reengaged as the primary admin for our organization, and I’m realizing we’ve barely scratched the surface of what Absorb can do, especially with the Create feature. My goal this year is to become a “super” admin and start taking advantage of more features, including Create. Review collected by and hosted on G2.com.

I have had trouble with utilizing outside courses the last few months, but this has been an issue with our course supplier. My only complaint is that it would be nice if Absorb support could provide additional help here; maybe looking at the backend/development side to see if they can identify where the issue might be coming from and offer a potential solution or next step. Review collected by and hosted on G2.com.

The ability to build custom lessons via Create to include our photos, icons, templates along with branding such as colors, fonts, formatting, etc. Also appreciate the support - both Absorb Academy and human support with the LMS and Create experts. They have been accessible, responsive, and knowledgeable. Review collected by and hosted on G2.com.

There is some inflexibility w/in Create in terms of adding voiceover to video, favoriting icons, and categorizing media. It is a very complex platform. The learning curve is steep, yet the support has been great! Review collected by and hosted on G2.com.