ML
Mason L.
IT Manager
Mid-Market (51-1000 emp.)
"Absolutely the best computer asset tracking and recovery application and service!"
5/5
What do you like best about Absolute Secure Endpoint?

There have been several discussions about the Rehydration feature. We have several mission critical systems in the field at all times. The ability to recover these computer system in the event of a catastrophic failure is exciting. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Endpoint?

I have had one laptop the did not freeze. We were able to recover the laptop after 2 months and it did not freeze even after sitting half a day online in the office. I am not sure the issue was with Absolute since that laptop has not been quite right since recovery. Review collected by and hosted on G2.com.

Jeremy B.
JB
Jeremy B.
System Engineer
Hospital & Health Care
Enterprise (> 1000 emp.)
"Absolutely essential security! Do you know where your endpoints are? What they are being used for?"
5/5
What do you like best about Absolute Secure Endpoint?

Ability to track our endpoints throughout the life of the machine, monitor compliance, freeze devices for compliance or theft, peace of mind that the agent is tamper resistant, ability to physically locate the devices, enforce security policies remotely. Customer support is great, and we are able to get quick responses when we open a ticket with clear resolutions. Our team appreciates the updates to the console as it is straight forward to use and the agent activation was easy to integrate into our imaging process. We use it daily to manage and track devices and look forward to integrating into our SNOW CMDB in the near future. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Endpoint?

Honestly, not many downsides - biggest issue we have at the moment is the licensing model. We have put in a request to "downgrade" machines that are in a "frozen/Wipe/unenroll" state as they still take up a regular license while in a "limbo" or transitional state. Sometimes we are not able to account for the device and although we would like to unenroll the machine, we still want the ability to wipe any data from it prior to unenroll - were it ever to come back online. These types of machines still require a full license even though they may never come back online and are not being actively managed. Review collected by and hosted on G2.com.

Scott W.
SW
Scott W.
Information Technology Trainer
Enterprise (> 1000 emp.)
"Excellent Tool for Asset Management and Administration"
5/5
What do you like best about Absolute Secure Endpoint?

It's a great tool too manage user devices. It is great at managing and easy to use. The ability to lock down a machine that's been compromised or lost, or may be being used for malicious reasons is extremely useful. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Endpoint?

Thus far I have not run into anything that it's not able to do for what I need. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Verified User in Law Practice
Mid-Market (51-1000 emp.)
"Outstanding Geolocation Features, Loving the Experience So Far"
5/5
What do you like best about Absolute Secure Endpoint?

The geolocation and monitoring of the devices are one of the best things we really appreciate to have Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Endpoint?

We have just started but we are loving the tool so far that I can't see anything that I would dislike Review collected by and hosted on G2.com.

AM
Angélica M.
Services Support Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"It is 100% safe for the user's and equipment's security."
5/5
What do you like best about Absolute Secure Endpoint?

The management of teams in the tool and the security we can provide for the equipment in any circumstance, that is, to prevent information theft, theft, or loss of hardware. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Endpoint?

Have more control over the licenses, that is, be able to assign the licenses to a project. Review collected by and hosted on G2.com.

AM
Adam M.
IT Director
Small-Business (50 or fewer emp.)
"Simple, optimization, and employment for security and monitoring"
5/5
What do you like best about Absolute Secure Endpoint?

I like the fact that the product allows us the ability to track our devices and monitor our devices, along with auditing the devices as well. Built-in at a hardware level it provides the upmost support so that way the device is not completely lost out of our asset management system. the ability for the device to provide ailed information as well as sending commands to it provide a great ability for us to track and secure our devices. The deployment for the devices was not very difficult, once added with the serial number, the devices were able to be enrolled, some support documentation did take a little bit longer to review. However, the support documentations did lead to multiple pages which caused a little excessive reading, but it did provide the information that was needed. Once we did get the devices enrolled and call into the monitoring center, it just took a little bit of time for the devices to fully check in, it would be great to see more of a video walk-through of each set up of each device and how to guide because videos will answer a bunch more questions reading a set up guide. The devices are consistently tracked and check in 24 hours every day, or you can set the devices to check in sooner if you need them too. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Endpoint?

Some of the automated scripts are a little bit difficult to produce, and some of the scripts that should be standardized are not in the script library, you would have to make those yourself. Other software asset tracking systems and remote monitoring systems do have scrips built in that provide a simple and efficient means of monitoring and updating devices, whereas this product is not very strong in that area. Review collected by and hosted on G2.com.

LL
Luis Fernando L.
Service Support Engineer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Excellent Protection."
4.5/5
What do you like best about Absolute Secure Endpoint?

I quite like the resilience it handles and the response to ransomware, which is important nowadays. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Endpoint?

At the moment, I don't see any area of opportunity; I like the service provided. Review collected by and hosted on G2.com.

CT
Chris T.
Cybersecurity Analyst
Enterprise (> 1000 emp.)
"Great product for monitoring"
4.5/5
What do you like best about Absolute Secure Endpoint?

I like being able to monitor devices no matter what wifi they log into. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Endpoint?

The process for adding licenses takes a long time to process Review collected by and hosted on G2.com.

PJ
Phil J.
Network Engineer
Mid-Market (51-1000 emp.)
"Great tool and easy to use"
5/5
What do you like best about Absolute Secure Endpoint?

This tool has the ability to easily remotely lock down machines at the BIOS to make them unusable. You can also setup automation to where it auto locks the device upon a defined offline set of days. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Endpoint?

Sometimes device online status can be shaky. Devices will go offline for no reason, and not show for days at a time. Review collected by and hosted on G2.com.

Joseph T.
JT
Joseph T.
Patching and Deployment Engineer
Enterprise (> 1000 emp.)
"Secure Protection for Endpoints"
5/5
What do you like best about Absolute Secure Endpoint?

Absolutes automation services are what really makes it stand out. Geo-tracking is extremely important, and when a system leaves the fenced area, we can have it frozen nearly immediately automatically. Additional plans even allow Absolute to regularly validate your security stack installed on end clients to make sure that it is installed, and up to date. All of this is extremely important in a world where more and more workers are remote or travelling. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Endpoint?

So far the only downside we have had is with getting the agents to check in initially. There is also sometimes a delay between when the system is detected outside of the geofence, and when that is reported to Absolute. It most has to do with the interval of the data transmission, and the Absolute team has been great at working with us on improving this service. Review collected by and hosted on G2.com.