Absolute Secure Endpoint Reviews (408)

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Reviews

Absolute Secure Endpoint Reviews (408)

View 2 Video Reviews
4.6
408 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its comprehensive visibility and robust device protection, which ensures that devices remain secure and manageable even if hardware is replaced. The ability to track devices globally provides peace of mind, making it easier to monitor assets remotely. However, some users note that the check-in process can be slow, which may hinder efficiency.

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VT
Vincent T.
Corporate Systems Engineer
Enterprise (> 1000 emp.)
"Excellent Endpoint Discovery and Remote Wipe Across Multiple Platforms"
5/5
What do you like best about Absolute Secure Endpoint?

The tool is really good at discovering software that's already installed, monitoring location, and alerting, of the endpoints. It aslo has buuilt in role access so we can assign out roles as needed. It's great that multiple departments can use the tool with all needed to have the same level of access.

I also like the remote wipe, and lock feature of it. t's nice to know that if a device ever leaves our possession we can turn it into a brick as with 2 clicks. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Endpoint?

I don't have any real dislikes with the product. For our use case it works perfectly across multiple platforms. Review collected by and hosted on G2.com.

MP
Mathew P.
Senior Systems Administrator
Mid-Market (51-1000 emp.)
"Reliable, Secure, and Easy to Use"
5/5
What do you like best about Absolute Secure Endpoint?

I love the ability to remotely lock a PC when needed, which gives me peace of mind knowing devices are secure no matter where they are. The platform is very easy to use, with a clear and intuitive dashboard that makes it simple to check the status of each PC. Having this visibility and control in one place saves time and improves security management. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Endpoint?

So far, I have not found any significant downsides. It has performed reliably and met our needs without issues. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"It once was a great product, time to move on"
2.5/5
What do you like best about Absolute Secure Endpoint?

We found that Absolute's application persistence was not as good as some other products, in the end we moved away from Absolute and are now using PDQ Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Endpoint?

Theft and loss mitigation is no longer what it once was, they last incidents we had they were unable to find the stolen devices. What made it worse was the weeks spent trying to get the stolen device flagged as stolen in their system support was really lacking no one seemed to care. Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Verified User in Management Consulting
Enterprise (> 1000 emp.)
"Ultimate Device Protection with Absolute Secure Endpoint"
4.5/5
What do you like best about Absolute Secure Endpoint?

What stands out most about Absolute Secure Endpoint is the level of device protection it provides. Even if key hardware components—like the motherboard or hard drive—are replaced, the device stays protected and fully manageable. That kind of persistence gives me real peace of mind. I also value the global device-tracking capability. As long as the device is powered on, I can see where it is, no matter where it’s located. It’s a powerful and reassuring feature for both security and asset management. The resilience features are another major advantage. Absolute ensures that a set of required applications remain installed and healthy, which helps maintain consistency, security, and compliance across devices. The initial setup was also simple and quick, making deployment straightforward. Overall, the combination of persistent security, tracking, and resilience makes Absolute Secure Endpoint stand out. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Endpoint?

The primary issue I’ve experienced is the slow turnaround time for service requests and updates, which can affect operational efficiency. The ServiceNow integration is helpful, but it still feels limited—especially when it comes to automation. Right now, end users have to rely on the backend team to run automation tasks, which introduces delays. Allowing users to execute more automation directly would make the platform far more flexible and efficient. Review collected by and hosted on G2.com.

"Essential for Remote Device Management"
4.5/5
What do you like best about Absolute Secure Endpoint?

I like that Absolute Secure Endpoint provides me with comprehensive visibility over my devices across the globe. It is reassuring to know the exact locations of my devices, which is especially crucial given the remote nature of many of our users. This visibility ensures that I can monitor and control the devices effortlessly, even when they are not physically within our infrastructure. The ability to track and manage devices remotely means that I can protect our assets by locking them if they are ever lost, stolen, or need to be decommissioned, providing an additional layer of security and control. It brings a sense of comfort and security knowing that I can act swiftly to protect sensitive information and minimize risks associated with device management. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Endpoint?

I find the check-in process for Absolute Secure Endpoint to be cumbersome. It sometimes takes 15 to 20 minutes, or even longer, especially if the device needs an internet connection to check-in. This delay can be frustrating and often requires me to perform a remote restart using Intune or other software to force the device to check-in. Additionally, the initial setup was challenging, as many aspects didn't make sense initially, requiring external assistance from a trainer provided by Dell. Having to rely on additional help for setup indicates the process could be more user-friendly and intuitive. Review collected by and hosted on G2.com.

Nicolas I.
NI
Nicolas I.
System Analyst
Oil & Energy
Mid-Market (51-1000 emp.)
"Endpoint Visibility and Control"
5/5
What do you like best about Absolute Secure Endpoint?

Absolute gives us confidence that no matter where our devices are, they remain visible and under control. The persistence technology is unique — even if a machine is tampered with or reimaged, we still maintain connection. That kind of reliability has saved us time and reduced stress for our IT staff. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Endpoint?

The platform can feel a little complex when you first start using it. There are a lot of powerful options, which is great once you learn them, but it does take some ramp-up time before you feel completely comfortable navigating everything. Review collected by and hosted on G2.com.

JR
Jonathan R.
Enginner Support
Small-Business (50 or fewer emp.)
"An excellent endpoint to work with"
5/5
What do you like best about Absolute Secure Endpoint?

The topic of security with geolocation has helped us a lot, especially in cases where some clients do not pay for the service, as we can block the equipment. We have also had situations where they do not know where the equipment is or it has been stolen, and there we can do the blocking through the BIOS. Even if they erase it, the block remains, which is excellent.

Personally, I haven't been using it for long, but what we have seen so far has worked very well. The use is very intuitive, and both the installation and implementation on the computers are quick and easy. We use it very frequently, and the management from the console is very user-friendly, especially for creating groups and managing the equipment among the different projects we handle.

The software has several useful features, and the best part is that it integrates easily with our current operations. Also, when we raise tickets or requests, customer service has been very good, they always help us resolve doubts clearly and quickly. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Endpoint?

We understand that it is specialized software, we would like to have courses on the new tools that we manage to see as soon as we have questions. Review collected by and hosted on G2.com.

Shawn I.
SI
Shawn I.
Desktop Support Technician
Enterprise (> 1000 emp.)
"Excellent software offering with lots of reporting information"
4.5/5
What do you like best about Absolute Secure Endpoint?

We use the software inventory quite often. This allows us to easily see which devices are missing antivirus software or our patch management software. Our LTE devices can connect to it as well, so it's pretty accurate. Absolute support is very good as well; everytime I've called in I have not had to wait on hold for very long and the technicians have been very knowledgeable so the issues have been resolved in a very timely manner Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Endpoint?

We had lost a device and the location history was a little hard to find in the web interface. Whenever I have had to perform actions on missing devices (or any other actions) I have found it difficult to find out what every action does. I have had to use google to figure out which each one Review collected by and hosted on G2.com.

MK
Mike K.
IT Support And Deployment Engineer
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Essential endpoint security and management"
5/5
What do you like best about Absolute Secure Endpoint?

Absolute gives us the ability to manage our laptop and desktop estate remotely, providing essential usage and security statistics. Geo-Location and IP reporting helps me keep track of asset locations.

Once installed it's baked into the BIOS so cannot be removed by anybody without authorisation. Even if the HDD is removed and replaced, Absolute will re-download itself and monitor the device!

It now comes with an optional suite of tools to recover your device after a malware attack or if unrecoverable a-la-crowdstrike! Very useful indeed Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Endpoint?

There's nothing to dislike with the product; it does everything we need it to and more! What's more the product is continually being developed and new features are regularly added to improve our endpoint management. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Mid-Market (51-1000 emp.)
"Absolute (Previously Syxsense) for Business"
5/5
What do you like best about Absolute Secure Endpoint?

As this product has aged it has only gotten better. The functionality and features have improved and they consistently solicit user feedback for their roadmap going forward. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Endpoint?

With the very large feature set, it is starting to encroach on some of the other softwares we have purchased. We have had to migrate processes from other platforms to this one -- and although not a bad thing it is time consuming. Review collected by and hosted on G2.com.