CB
Christopher B.
Police Officer - Technology Unit
Mid-Market (51-1000 emp.)
"Amazing UI and Outstanding Tech Support"
5/5
What do you like best about Absolute Secure Access?

The user interface is really something great. I could go on and on about how genius this UI is, but in short, it just gives you so much control all in one place. The ability to fail over seemlessly is very helpful, especially when updating and patching servers. I can't say enough good things! Tech support is truly outstanding. I use this product daily and am so impressed with it. Updates are relatively easy to implement, but if ever I have an issue, tech support guides me to success quite quickly and easily. Integrating modifications to policies and deploying new client versions is also made very simple. Overall, remarkable product. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Access?

Literally, the only minus that I could offer is that I prefer a dark theme or setting and the Secure Access Control does not have that option. Very minor critique for sure! Review collected by and hosted on G2.com.

Verified User in Law Enforcement
AL
Verified User in Law Enforcement
Mid-Market (51-1000 emp.)
"Very happy with the product and it's ease of use."
4/5
What do you like best about Absolute Secure Access?

Interface makes it easy for our end users to launch a VPN session. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Access?

The MFA wasn't too good. It required extra steps for our users to use DUO. Review collected by and hosted on G2.com.

Jeff H.
JH
Jeff H.
IT admin
Small-Business (50 or fewer emp.)
"won't like it if you don't try"
4.5/5
What do you like best about Absolute Secure Access?

Very simple and easy to use to help protect your business Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Access?

Wish they didn't have to exist but that would be in a perfect world! Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Absolute secure access"
5/5
What do you like best about Absolute Secure Access?

All the customizations. MFA support. Device profiling/grouping. Failover capabilities Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Access?

Integration with Duo MFA is difficult to work with.

Integration with FortiAuthenticator is difficult. Review collected by and hosted on G2.com.

Verified User in Public Safety
CP
Verified User in Public Safety
Mid-Market (51-1000 emp.)
"Good product. Good technical suppport. Worst sales and renewals in the industry"
0/5
What do you like best about Absolute Secure Access?

Software and technical support. No need for user-intervention. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Access?

Sales and renewals is the worst we've ever worked with. Account managers, renewal specialist, and account executives pass around responsibility like a hot potato and nothing gets done. Lead time to RENEW a license is 3-6 months. It is bad enough we are moving away from the Absolute platform to an alternative. Review collected by and hosted on G2.com.

Response from Brittany Freitas of Absolute Secure Access

Hi there,

Thank you for your candid feedback and for highlighting the strength of our product and technical support team; we truly appreciate it.

We’re very sorry about your experience with our sales and renewal process. What you’ve described does not reflect the level of service we strive to deliver, and we take this feedback seriously. While we can’t follow up directly due to the anonymous nature of your review, we’d welcome the opportunity to better understand your experience and ensure your concerns are heard.

If you’re open to a conversation, please reach out to us at customerservice@absolute.com, referencing this review, so we can connect you with the appropriate team.

Thank you again for your feedback; it’s invaluable as we work to improve.

— The Absolute Security Team

AS
Almeida S.
IT system executive
Mid-Market (51-1000 emp.)
"Secure connection on public internet"
4.5/5
What do you like best about Absolute Secure Access?

I like that Absolute Secure Access help me to get protection when I my phone is connecting with public wifi, which is unreliable if not using VPN service to protect phone from hacker attack. I just need to activate the VPN to protect the connection and no other complex setup needed. They also gives unlimited bandwidth and I don't to keep monitoring my internet usage traffic anymore. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Access?

Nothing is broken or difficult with this application. It is smooth sailing from the first time I am using it until now. Review collected by and hosted on G2.com.

MD
Mark D.
IT Director
Mid-Market (51-1000 emp.)
"Absolute Secure Access"
5/5
What do you like best about Absolute Secure Access?

I like the robust security and deployment options. You can really fine tune and lock down a connection to make it very secure Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Access?

The constant name changing and website changes. Like if I go into one of our Netmotion consoles and try to activate a license the link in the console does not go to the new website. It goes to the old one that doesn't work. Won't be an issue after I upgrade to Absolute on that console to Netmotion. Review collected by and hosted on G2.com.

WB
Woodrow B.
System Administrator
Mid-Market (51-1000 emp.)
"Absolute Secure Access better than traditional VPN"
5/5
What do you like best about Absolute Secure Access?

The best thing about Absolute Secure Access is that you are always connected to your network. You don't even have to worry about VPN disconnect. From updates to client installs Absolute is one of the easiest solutions to keep up to date. Their customer support has been very quick to resolve all issues we have had over the years. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Access?

We were a little concerned when Netmotion was going to become Absolute Secure Access. I've been through that rodeo before and things can get real messy after a switch. Review collected by and hosted on G2.com.

Verified User in Government Relations
AG
Verified User in Government Relations
Mid-Market (51-1000 emp.)
"Seamless Connectivity"
4.5/5
What do you like best about Absolute Secure Access?

When Netmotion was going to become Absolute Secure Access, I had some concerns being scared if the service would remain as excellent as it had always being. And the answer to that my friend, is YES!

Absolute secure Access is just about one of the best VPN remote access solutions out there. It offers seamless remote connectivity and secure access to our corporate network. It is quite easy to setup, install and manage. I also find the software is very user friendly, even to non-tech savvy clients. We setup the VPN on our client laptops for in car and WFH use. Once setup, it is ready to go, with minimal need for tech support. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Access?

If you are not careful, you can have inactive devices using up available licenses. I had to write a PowerShell script to occasionally go into the server and cleanup devices that haven't been used for a while, to make room for more. It would be nice if this was an inbuilt feature, and I didn't have to write a script. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Perfect for my needs!"
5/5
What do you like best about Absolute Secure Access?

Easy way to ensure connectivity. We use it extremely often to connect while off site and to some of our remote buildings. Review collected by and hosted on G2.com.

What do you dislike about Absolute Secure Access?

When I quarantine a device that uses one of my licenses. Review collected by and hosted on G2.com.