--- title: AbsenceSoft Reviews meta_title: 'AbsenceSoft Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17 reviews by the users' company size, role or industry to find out how AbsenceSoft works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 17 scale: '5' date_modified: '2026-08-13' parent_category: name: HR url: https://www.g2.com/categories/hr --- # AbsenceSoft Reviews **Vendor:** AbsenceSoft **Category:** [Absence Management Software](https://www.g2.com/categories/absence-management-software) **Average Rating:** 4.9/5.0 **Total Reviews:** 17 ## About AbsenceSoft AbsenceSoft is a leading provider of leave and accommodations management SaaS solutions. We deliver scalable, easy-to-use, and configurable software to easily and efficiently manage 200+ statutory policies like FMLA, ADA, and PWFA. Our platform streamlines and intelligently automates leave and accommodations processes, ensuring compliance with federal and state regulations while elevating the employee experience. Built by leave professionals, for leave professionals, AbsenceSoft is trusted by employers across industries, Third Party Administrators (TPAs), and Professional Employee Organizations (PEOs) to manage more than seven million lives. We are widely recognized for our top-tier customer service and robust customer community engagement. ## AbsenceSoft Pros & Cons **What users like:** - Users praise AbsenceSoft's **outstanding customer support** , appreciating the team's responsiveness and commitment to user success. (6 reviews) - Users appreciate the **time-saving compliance management** of AbsenceSoft, benefiting from its streamlined processes and outstanding support. (5 reviews) - Users find AbsenceSoft **easy to use** , with intuitive workflows and streamlined processes enhancing productivity and organization. (5 reviews) - Users praise AbsenceSoft for its **user-friendly design and robust efficiency** , simplifying leave management and enhancing organization. (4 reviews) - Users value the **time-saving features** of AbsenceSoft, simplifying leave and accommodation tracking efficiently. (4 reviews) - Customization (3 reviews) - Communication (2 reviews) - Comprehensive Features (2 reviews) - Easy Implementation (1 reviews) - Easy Setup (1 reviews) **What users dislike:** - Users often face **HR System issues** during integration, leading to complications and unmet expectations throughout the setup process. (2 reviews) - Users experience **missing features** with AbsenceSoft, such as to-do inconsistencies and lack of included Insights. (2 reviews) - Users find the **difficult learning process** in AbsenceSoft challenging, particularly with ITORs and certification details. (1 reviews) - Users found the **insufficient training** challenging, leading to difficulties during setup and reporting with AbsenceSoft. (1 reviews) - Users find **integration issues** with AbsenceSoft to be a complex challenge, impacting the implementation process significantly. (1 reviews) - Leave Management (1 reviews) - Limited Customization (1 reviews) ## AbsenceSoft Reviews ### 1. Comprehensive Tool with Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** Kelly G. **Reviewed Date:** December 15, 2025 **What do you like best about AbsenceSoft?** I like that AbsenceSoft helps us keep track of our cases and ensures we don't drop the ball on any compliance issues, providing us with as close to an all-in-one solution as possible. The platform, though sometimes quirky, is really comprehensive, and its ability to add certification details, work restrictions, and customize the product is super. It's convenient to have case data combined at our fingertips instead of searching through emails, files, or Excel. The customer success manager, Shamus, has been a rockstar, providing support after implementation that has been a gamechanger. **What do you dislike about AbsenceSoft?** The training was intensive - very fast, and though it was recorded and we rewatched sessions, there were things that could have been done differently. We thought we'd have more hands-on training, but it was a fast-paced look at the product. We didn't think we'd need much IT involvement on our end, but we needed a lot of internal support to get up and running with the reporting required to get our employee data to run on a schedule to the AbsenceSoft platform. The initial setup was pretty tough. **What problems is AbsenceSoft solving and how is that benefiting you?** AbsenceSoft helps track cases, ensures compliance, and offers an all-in-one solution. It consolidates approval data into one place, adding certification details and customizing options, making management easier. ### 2. Streamlined Leave Management with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Maryellen S. | Sr Leave Management Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2025 **What do you like best about AbsenceSoft?** AbsenceSoft is a very streamlined and efficient solution for managing leaves and accommodations. The platform is user-friendly, featuring intuitive workflows and clearly organized to-do tasks, which make navigation straightforward. AbsenceSoft also makes it easier to comply with FMLA and state leave laws by keeping users updated and in step with the constantly evolving regulatory environment. The implementation process was handled smoothly, and the customer support has been outstanding. **What do you dislike about AbsenceSoft?** I would appreciate improvements to the ITOR section in AbsenceSoft. At times, entering ITORs and intermittent certification details can be difficult. **What problems is AbsenceSoft solving and how is that benefiting you?** Managing a heavy caseload requires efficiency and quick turnaround in case management, as well as effective data analysis. ### 3. Saves Time, Ensures Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Claudelle P. **Reviewed Date:** December 22, 2025 **What do you like best about AbsenceSoft?** I like that AbsenceSoft saves time and ensures compliance with all states program requirements. It provides an ensure uniformity process, which I find really beneficial. Plus, we can personalize a lot for processes and communications with employees, managers, and HR, which is a great feature. **What do you dislike about AbsenceSoft?** They currently don't offer compliance services for any leaves in Canada, so we had to build everything from scratch. It was a lot of work to set up with our internal policies. **What problems is AbsenceSoft solving and how is that benefiting you?** I use AbsenceSoft to manage leave cases, saving time and ensuring compliance with state programs. It ensures process uniformity and allows personalization in communications with employees, managers, and HR. ### 4. Great system and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Trina W. | Sr Leave Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about AbsenceSoft?** The comfort in knowing that our company is staying complaint with any laws and regulations. Also the support we receive from the AbsenceSoft team especially our CSM Stephanie Donkor she's always available and willing to help when needed. **What do you dislike about AbsenceSoft?** With our employer only being in the state of Texas we do not have the same rules, laws, and benefits that other states have, I would like the system to be more customized allowing us to remove certain leave reasons and relationships from ESS that doesn't apply to our company. **What problems is AbsenceSoft solving and how is that benefiting you?** Having AbsenceSoft has eliminated a lot of manual processes. This has helped us stay on top of FMLA usage. ### 5. Effortless Compliance for Multi-State Employers **Rating:** 5.0/5.0 stars **Reviewed by:** Annie R. | Senior Leave Compliance Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2025 **What do you like best about AbsenceSoft?** It helps so much with compliance. We are a large multi-state employer and having all the state and federal eligibility and notices appear automatically is so efficient. We can customize and have our own corporate policies included and create customized workflows and to-dos. **What do you dislike about AbsenceSoft?** Nothing, it's great. I highly recommend them. **What problems is AbsenceSoft solving and how is that benefiting you?** Customer support is amazing! They're always available for any questions and host webinars and live office hour videos. ## AbsenceSoft Discussions - [What is AbsenceSoft used for?](https://www.g2.com/discussions/what-is-absencesoft-used-for) - [View AbsenceSoft pricing details and edition comparison](https://www.g2.com/products/absencesoft/reviews?filters%5Bsentiment_snippet%5D=2393652&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+16%3A26%3A33+-0500&secure%5Bsession_id%5D=2c3bb35e-08af-48b7-9363-de2645f8d7c9&secure%5Btoken%5D=c4a071f604e891081b0e47b7accc681490aa46a5f80e2fa4e6483e21636bb12f&format=llm_user) ## AbsenceSoft Integrations - [Dayforce](https://www.g2.com/products/dayforce/reviews) - [Microsoft](https://www.g2.com/products/microsoft-2025-10-29/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [Visier](https://www.g2.com/products/visier/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## AbsenceSoft Features **Platform Basics** - Interoperability - Performance - Internationalization - Security **Platform Basics** - Interoperability - Performance **Platform Functionality** - Customizability - Mobility **Platform Data** - Visualization - Platform Search - Alerts and Notifications **Platform Data** - Reporting - Alerts and Notifications - Platform Search - Visualization - Real-Time Notifications **Platform Content** - Automation - File Sharing - Content Library **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Access Controls/Permissions - Third-Party Integrations - HR Management - Timesheet Management - Leave Tracking - Team Calendars - Reporting & Statistics - Vacation/Leave Tracking - Real-Time Data - Document Storage - Workflow Management - Attendance Management - Payroll Management - Calendar Management - Activity Dashboard - Employee Management - Employee Profiles - Absence Management - Time Off Requests - Performance Management - Approval Workflow - Time Off Management - Customizable Reports - Leave Policy Management - Compliance Management **Generative AI** - AI Text Summarization ## Top AbsenceSoft Alternatives - [Breathe](https://www.g2.com/products/centurion-management-systems-breathe/reviews) - 4.4/5.0 (600 reviews) - [Personio](https://www.g2.com/products/personio/reviews) - 4.4/5.0 (878 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,680 reviews)