The most helpful feature of BAM+ is that each customers due diligence information is in one place. This makes it easire to risk rate and review the customers whole relationship with your institution. Review collected by and hosted on G2.com.

Some reports would be better if provided in pdf format. Abrigo has been working on report modifications and has reported that this will be a future feature. Review collected by and hosted on G2.com.

The quick tips and navigation that pop up on the site. Review collected by and hosted on G2.com.

The site can be a bit slow at times. Abrigo notices its customers during these times though! Review collected by and hosted on G2.com.

Service to their clients. Great easy-to-use software products with pleasant user interface. Review collected by and hosted on G2.com.

I don't get to their conferences enough. Could offer more webinars related to financial crime topics. Review collected by and hosted on G2.com.

The best about brigo BAM + is cash transaction report. Review collected by and hosted on G2.com.

the dislike about abrigo BAM plus is the CTR plus Review collected by and hosted on G2.com.

User Friendly Easy to understand and find things you need Review collected by and hosted on G2.com.

Creating the cases when something goes wrong and not having a immediate response Review collected by and hosted on G2.com.

The system is user friendly and the support has been good so far. We have a great client success manager who always has gotten the appropriate resources we needed as we encounter issues. Their advisory services have also been excellent with getting our parameters set up in the best way for our specific institution. Review collected by and hosted on G2.com.

Some of the functionality we had with our prior vendor is not yet where it needs to be, however Abrigo has been working diligently to improve their system to meet our needs. Review collected by and hosted on G2.com.

I truly could not do my job without this software. If I have to choose then I'd say the reports and the alerts are the most helpful to me. They help, so much, in monitoring suspicious activity and in making the decision to file a report. Review collected by and hosted on G2.com.

I miss the customer service we had when it was still Banker's Toolbox. The customer service is fine but it is nothing compared to what it was when it was still a small company. Review collected by and hosted on G2.com.

The portal for clients! It has been incredibly useful and customer friendly. Review collected by and hosted on G2.com.

How you are unable to auto-generate emails from abrigo when there is a draw that is completed. Something that could be standardized. Review collected by and hosted on G2.com.

The triage process of alert to case to SAR filing is extremely straight-forward and easy to naviagate. Our institution catches more suspicious activity and files more SARs than we did when monitoring customer activity manually. The customer support and every interaction we've had with Abrigo employees has been fantastic. Also love all of the resources and discussion boards on their website. Review collected by and hosted on G2.com.

Very occasionally we've had some issues in turn around time for support tickets or other questions but every time we've been met with a sincere apology and a solution moving forward Review collected by and hosted on G2.com.

The various alerts help us find suspicious activity faster and efficiently Review collected by and hosted on G2.com.

There are some alerts that redundant that do not add much like ACH spikes. Review collected by and hosted on G2.com.