Verified User in Banking
UB
Verified User in Banking
Small-Business (50 or fewer emp.)
"Easy, Straightforward Anti-Money Laundering Solution"
4.5/5
What do you like best about Abrigo Anti-money Laundering?

It’s very easy to use and straightforward to work through. Review collected by and hosted on G2.com.

What do you dislike about Abrigo Anti-money Laundering?

I have no complaints; I like what you all provide for the Anti-money Laundering. Review collected by and hosted on G2.com.

Response from Jane Stocum of Abrigo Anti-money Laundering

We love hearing that it feels easy and straightforward to use - that’s exactly what we’re going for. It’s great to know having everything in one place is making your work simpler and more efficient. Thanks so much for sharing your experience!

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Flexible and Robust System Tailored to Your Needs"
4.5/5
What do you like best about Abrigo Anti-money Laundering?

Very robust system that you can utilize as much or as little as you want to fit your organization. Review collected by and hosted on G2.com.

What do you dislike about Abrigo Anti-money Laundering?

Some areas are technical such as data import trouble shooting and parameter changes. Review collected by and hosted on G2.com.

Response from Jane Stocum of Abrigo Anti-money Laundering

Thanks for the feedback! We’re glad to hear BAM+ is helping automate your AML processes and gives your team the flexibility to use the system in a way that fits your organization. We will use your feedback on the more technical areas to keep improving our customer experience! Feel free to reach out if you ever have any other concerns or ideas that could help us support you and your institution better.

Verified User in Banking
EB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Next-Level Tech and Stellar Support with BAM+"
5/5
What do you like best about Abrigo Anti-money Laundering?

The technology stack is next level. (BAM+) They also have a great support team and work hard to produce product enhancements that help all customers. Review collected by and hosted on G2.com.

What do you dislike about Abrigo Anti-money Laundering?

Implementation is a bit of a hassle but once completed the system and processes run very smoothly. Speaking to BAM+. Review collected by and hosted on G2.com.

Response from Jane Stocum of Abrigo Anti-money Laundering

Thanks for taking the time to leave feedback! We especially love to hear your kind words about our support team, and appreciate your honest feedback regarding implementation, but are happy to hear the system is running well now. Don't hesitate to reach out if you have any other concerns, or ideas on how we can better support you and your institution.

Verified User in Banking
UB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Excellent Scenarios and Risk Rating Features"
4/5
What do you like best about Abrigo Anti-money Laundering?

Scenarios (able to fine-tune it), Risk Rating, and DDM Review collected by and hosted on G2.com.

What do you dislike about Abrigo Anti-money Laundering?

The scenarios are not able to learn the counterparties Review collected by and hosted on G2.com.

Response from Jane Stocum of Abrigo Anti-money Laundering

Thanks so much for the thoughtful feedback! We’re glad the scenario tuning, Risk Rating, and DDM tools are supporting your FI. We appreciate the note on counterparty learning as well - that kind of insight helps us keep improving!

CK
Crystal K.
BSA Compliance Officer
Mid-Market (51-1000 emp.)
"We had a smooth transition that resulted in more efficient practices."
5/5
What do you like best about Abrigo Anti-money Laundering?

Bam+ was able to streamline and eliminate some of our manual processes.

Capabilities of wire transfers and monetary instruments feeding in eliminated our need for additional manual processes for retention and suspicious activity monitoring.

We have had other software vendors previously but Bam+ has proved to be more user friendly and efficient for our institution.

Implementation was smooth and we had weekly check-ins with our customer support representative to discuss any issues we had identified and address any concerns. Review collected by and hosted on G2.com.

What do you dislike about Abrigo Anti-money Laundering?

There was a learning curve but it's manageable. Review collected by and hosted on G2.com.

MK
medley k.
fraud specialist
Small-Business (50 or fewer emp.)
"Abrigo has made catching fraud easier with the platflorm they offer."
5/5
What do you like best about Abrigo Anti-money Laundering?

I like how I can see how a heck scored based on high or low fraud risk. Review collected by and hosted on G2.com.

What do you dislike about Abrigo Anti-money Laundering?

Glitches that prevent me from suing the system. That does not happen often but when it does it can be upsetting, Review collected by and hosted on G2.com.

Brendan B.
BB
Brendan B.
Senior Corporate Counsel, Bank Secrecy Act Officer
Small-Business (50 or fewer emp.)
"Overall a great product with minor issues"
4/5
What do you like best about Abrigo Anti-money Laundering?

For a small institution, Abrigo really helps us to maximize the manpower we are able to put into AML/Sanctions screening. I find the program very easy to use and with a fairly robust feature set. Review collected by and hosted on G2.com.

What do you dislike about Abrigo Anti-money Laundering?

The sanctions screening in particualr could use some tweaking. For one, it is overinclusive (e.g. not every instance of the word Road should generate a hit to the sanctioned vessel of the same name). I would appreciate if they would allow for more tailoring of their sanctions screening to different institutions profiles. My institution does not really have cause to screen for vessels and I would appreciate the opportunity to just turn those hits off. Review collected by and hosted on G2.com.

DH
dianna h.
BSA Analyst
Mid-Market (51-1000 emp.)
"Bam +"
5/5
What do you like best about Abrigo Anti-money Laundering?

The knowledge of all the people among the community that is available at any time Review collected by and hosted on G2.com.

What do you dislike about Abrigo Anti-money Laundering?

I do not dislike this system and believe everyone should be able to use it for help in their community Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"User Friendly with great customer service"
5/5
What do you like best about Abrigo Anti-money Laundering?

The platform is easy to use and modify. The program setup was a breeze with the extremely comprehensive support from the BAM+ implementation team. After our institution used the platform for a while and became more comfortable, we've made some alterations to how we use it. These modifications were extremely easy to make. The Customer support has been excelent. Any time we have needed support the responses have been prompt and very thorough. Review collected by and hosted on G2.com.

What do you dislike about Abrigo Anti-money Laundering?

I wish the user roles were easier to set up and manage. There are preset roles, but if you elect to create your own, it is kind of a complicated and cumbersome process. The user guide provides some help on the roles. However, it doesn't clearly explain the permissions. I would prefer the permissions be laid out in a printable format.

I also with the Risk Rating and DDMs were more customizable. Review collected by and hosted on G2.com.

CF
Carol F.
Director of AML Risk Management
Mid-Market (51-1000 emp.)
"An AML software suited for any level of AML/CFT risk"
5/5
What do you like best about Abrigo Anti-money Laundering?

We continue to find ways to expand our use of BAM+, especially as Abrigo responds to client product suggestion that align with the state of the art technology. Customer Support is excellent! Review collected by and hosted on G2.com.

What do you dislike about Abrigo Anti-money Laundering?

The only limitation for us is having adequate time to take advantage of the many training resources available. Review collected by and hosted on G2.com.