Robert W.
RW
Robert W.
Director, Cloud Technologies
Enterprise (> 1000 emp.)
"Great product with low barrier to entry."
5/5
What do you like best about Abnormal AI?

Efficacy of solution, paired with low barrier to entry make this a great product for any team that is challenged with doing more with less personell. This product makes it easy. Review collected by and hosted on G2.com.

What do you dislike about Abnormal AI?

Sometimes I forget to check on things because I am not hearing from the business users anymore about the threats they are receiving. There are few false positives but you do have to stay on top of checking for them. Review collected by and hosted on G2.com.

Thomas O.
TO
Thomas O.
Network Security Expert
Enterprise (> 1000 emp.)
"Fewer Emails = Happier"
5/5
What do you like best about Abnormal AI?

Security! Implementing Abnormal has saved our team hours on reviewing emails that could potentially be harmful. Having Abnormal filter these out helps us sleep at night. Review collected by and hosted on G2.com.

What do you dislike about Abnormal AI?

Someone asked me a similar question recently. The only thing I could think of was the name of the company, "Abnormal". There is nothing about the crew that is "abnormal". Great company, great people, nothing Abnormal! Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Abnormal is a very useful tool."
5/5
What do you like best about Abnormal AI?

Abnormal is a handy tool and is very intuitive. A variety of tools and options can be used within Abnormal, which are very helpful from a company viewpoint. Such as having Automated deletion rules to reduce the number of spam and malicious targeted emails within the company as they delete the emails as soon as possible. If there are any mistakes, then you can manually submit these with the Detection 360, which will then be used to help adjust the machine learning for the tool to make fewer mistakes in the future.

Having the emails checked and deleted automatically where necessary frees up a lot of time to be used elsewhere, which is very important in any company.

One of the best tools I have encountered within Abnormal is their Search and Respond option. It is a high-speed tool that allows you to search for emails, which is very useful as it will enable you to view emails involved in incidents promptly. Review collected by and hosted on G2.com.

What do you dislike about Abnormal AI?

There is not much to dislike about this tool. The only option I would recommend being added would help when manually identifying whether an email is Spam/malicious. This would be to include a translation option within the search and respond. I understand that there are third-party options for this, but having this integrated would allow users to understand emails in a different language quickly and in a timely manner. Review collected by and hosted on G2.com.

Matthew D.
MD
Matthew D.
Cybersecurity Engineer
Enterprise (> 1000 emp.)
"We got our weekends back! Abnormal FTW!"
5/5
What do you like best about Abnormal AI?

The fact that Abnormal has given us our weekends back is amazing. We spent so much time dealing with email attacks and phishing/junk/spam emails to all of our users, specifically our high profiles users. Review collected by and hosted on G2.com.

What do you dislike about Abnormal AI?

We really haven't found too many things that we don't like. Review collected by and hosted on G2.com.

Michael M.
MM
Michael M.
IT Infrastructure Manager
Enterprise (> 1000 emp.)
"Effortlessly and dramatically improved our email security"
5/5
What do you like best about Abnormal AI?

In the first month it found and blocked an attack that otherwise very likely would have been successful. Review collected by and hosted on G2.com.

What do you dislike about Abnormal AI?

This is not really a complaint, but it would be wonderful if there could be some way to build a workflow around end users spotting and reporting our phishing simulations. Review collected by and hosted on G2.com.

Tyler S.
TS
Tyler S.
IT Security Administrator
Enterprise (> 1000 emp.)
"Top Tier Email Security"
5/5
What do you like best about Abnormal AI?

Virtually no setup is required by the admins to integrate Abnormal into your environment and begin reaping the benefits of Abnormal's protection. Review collected by and hosted on G2.com.

What do you dislike about Abnormal AI?

Aside from the cost, which is high but competitive, there is honestly nothing I would deem as a dislike. The entire platform feels very polished. Review collected by and hosted on G2.com.

Carl E.
CE
Carl E.
Senior Director of Information Technology
Enterprise (> 1000 emp.)
"Using Abnormal Security to Automate Responding to Suspicious Email Reports"
5/5
What do you like best about Abnormal AI?

The system requires little configuration and management giving us more time to focus on other items. Review collected by and hosted on G2.com.

What do you dislike about Abnormal AI?

There is nothing we dislike about the product. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Great, next gen e-mail protection"
4/5
What do you like best about Abnormal AI?

Simple integration. Having implemented competitors in the past, those required multiple days of deployment with professional services.

With Abnormal, it took less than 5 minutes to setup! Review collected by and hosted on G2.com.

What do you dislike about Abnormal AI?

I haven't found anything that I strongly dislike, so far. The only consideration I have at this point, is that the software is relatively new, and it can be challenging to find other customers that have been using it for an extended period of time. Review collected by and hosted on G2.com.

Bruno B.
BB
Bruno B.
Information Security Manager
Information Technology and Services
Enterprise (> 1000 emp.)
"The best intelligent and amazing Cloud Email Security"
5/5
What do you like best about Abnormal AI?

Based on behavioral AI work with: never-before-seen support a legacy email solution. Review collected by and hosted on G2.com.

What do you dislike about Abnormal AI?

t this moment, this solution reduce my TCO, and reduce expresivelly the number of spam that we received in my company Review collected by and hosted on G2.com.

Verified User in Building Materials
AB
Verified User in Building Materials
Mid-Market (51-1000 emp.)
"Incredibly simple and effective."
5/5
What do you like best about Abnormal AI?

It's just super simple. It truly is a set-and-forget. Since we have implemented Abnormal our SPAM has gone down by 75%. It's awesome. And the retroactive search for more emails is super easy to use and very verbose. Review collected by and hosted on G2.com.

What do you dislike about Abnormal AI?

Nothing honestly. Everything is running perfectly. Review collected by and hosted on G2.com.