Mathew E.
ME
Mathew E.
QLD BEC Chairperson
Mid-Market (51-1000 emp.)
"Exceptional Email Threat Protection with Ease"
5/5
What do you like best about Abnormal AI?

I like that Abnormal AI is simple and does exactly what it said it would do. I find the protection and the Admin tools valuable, as well as the ease of management. I also appreciate the feedback we can provide to users to improve their security knowledge. The initial setup was very simple. Review collected by and hosted on G2.com.

What do you dislike about Abnormal AI?

I like everything. Review collected by and hosted on G2.com.

Brandon B.
BB
Brandon B.
Senior Manager IT Infrastructure
Mid-Market (51-1000 emp.)
"Fantastic Product, Extremely effective."
5/5
What do you like best about Abnormal AI?

I appreciate the accuracy and effectiveness of the solution. After it was set up and implemented, my team has needed to spend very little time managing or administering it. Review collected by and hosted on G2.com.

What do you dislike about Abnormal AI?

Honestly, there isn't much that I dislike. However, I do feel that some of the reporting and filtering settings could be improved. For example, when searching for something, the selected filters often don't persist between menus, which means I have to recreate the filter and search again. Other than that, the product is expensive, but you are paying for something that is quite advanced and arguably among the best in its field. Review collected by and hosted on G2.com.

NP
Nathan P.
Head of Infrastructure & Cyber
"Effortless Email Security with Abnormal AI"
5/5
What do you like best about Abnormal AI?

I am genuinely impressed by how accurately Abnormal AI detects threats, ensuring that it doesn't mistakenly block legitimate emails. This precision means we don't waste any time managing email queues or dealing with false positives that require manual release, as we often did with traditional email security gateways like Mimecast. Managing email risk is now much easier, and the switch from Mimecast, which failed to reliably block malicious emails, was long overdue. The setup process for Abnormal AI was effortlessly easy, adding to the smooth transition. The effectiveness of Abnormal AI in protecting our emails and Microsoft Teams messages, along with its ability to detect unauthorized use of our accounts, is exceptional. I feel confident in our security posture management and greymail filtering with Abnormal AI's help, significantly reducing the risk associated with our M365 platform's configuration. Review collected by and hosted on G2.com.

What do you dislike about Abnormal AI?

I find the user interface of Abnormal AI could be more responsive. Improvements in cloud resilience are needed, especially after the recent outage. Additionally, further integration into M365 email for a single view of all message tracking would be beneficial, although I acknowledge this may not be easy to implement. Review collected by and hosted on G2.com.

Pratyush D.
PD
Pratyush D.
Clinical Research Coordinator
Small-Business (50 or fewer emp.)
"Great UI/UX, Fast Website, and Really Good Answers"
4.5/5
What do you like best about Abnormal AI?

I think the UI/UX is great, especially considering what you’d expect from the newest technology. The website was fast and worked well overall. The answers were also really good. Review collected by and hosted on G2.com.

What do you dislike about Abnormal AI?

I haven’t been able to find it yet. I’ll keep looking through the other reviews and also check the website. Review collected by and hosted on G2.com.

Aaron M.
AM
Aaron M.
Senior Systems Manager
Mid-Market (51-1000 emp.)
"Automated Email Monitoring That Reliably Flags and Remediates Abusive Emails"
5/5
What do you like best about Abnormal AI?

It has automated my email monitoring process. I rely on it to identify abusive emails and automatically remediate them. Review collected by and hosted on G2.com.

What do you dislike about Abnormal AI?

I’d like to see more built-in role-based management levels Review collected by and hosted on G2.com.

Matthew S.
MS
Matthew S.
Principal Engineer/Lead Detection and Response
Mid-Market (51-1000 emp.)
"Email Security that actually works"
5/5
What do you like best about Abnormal AI?

With Abnormal AI, my team isn't spending their valuable time and skills responding to Spam/Phishing/Junk emails each day. Review collected by and hosted on G2.com.

What do you dislike about Abnormal AI?

Its a great product, the only area I wish it was different was if the was able to take action on the emails before it gets delivered. Review collected by and hosted on G2.com.

Wes P.
WP
Wes P.
IT Manager
"Effortless Email Filtering, High Effectiveness"
5/5
What do you like best about Abnormal AI?

I love how effective Abnormal AI is in filtering emails, accurately catching phishing attempts and filtering spam, which makes my email experience safer and more efficient. Additionally, I appreciate the ease of use of the platform, which simplifies my workflow and makes it accessible without a steep learning curve. Abnormal AI's cost-effectiveness and high level of performance were key factors in my decision to switch from Cisco. The initial setup was very easy, allowing me to integrate the platform seamlessly into my existing systems. Consequently, I am extremely satisfied with Abnormal AI, so much so that I would rate my willingness to recommend it to a friend or colleague a ten out of ten. Review collected by and hosted on G2.com.

What do you dislike about Abnormal AI?

I have no complaints Review collected by and hosted on G2.com.

Ed P.
EP
Ed P.
IT Support Analyst
Mid-Market (51-1000 emp.)
"Effortless Setup, Essential Security"
5/5
What do you like best about Abnormal AI?

I like Abnormal AI for its ease of use, easy setup, and easy-to-read results. Review collected by and hosted on G2.com.

What do you dislike about Abnormal AI?

Would be cool to have a direct reporting icon in outlook Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Reliable Added Protection Against Advanced Email Threats"
4/5
What do you like best about Abnormal AI?

It's an added layer or reliable protection against email threats. Review collected by and hosted on G2.com.

What do you dislike about Abnormal AI?

There's been quite a few incidents that got past the Abdormal contain and detection that was a big unnerving at times. Review collected by and hosted on G2.com.

FF
F F.
Information Security Engineer
Mid-Market (51-1000 emp.)
"Reliable Behavioral AI for Email Security That Actually Delivers and Much More!"
5/5
What do you like best about Abnormal AI?

Abnormal AI stands out for its advanced threat detection capabilities, particularly in identifying socially engineered attacks like BEC's and account takeovers. After dumping the traditional email security gateways for them e-mail security was all of a sudden interesting again because I actually had time to be proactive and not reactive. Review collected by and hosted on G2.com.

What do you dislike about Abnormal AI?

There truly isn't much to dislike. No product is perfect and all of them require proper attention and time. This one saves you both, but are still required. In this business there's unfortunately no such thing as "set and forget" Review collected by and hosted on G2.com.