Well-documented and easily integrated into our platform. We even had contact with a number of Ably employees who were interested in our approach to a problem as they are working on an even more simplified out-of-the-box solution which we will try out in the coming weeks. Review collected by and hosted on G2.com.

The pricing structure and rate limits for channels / messages / presences could be made a little bit clearer, but nothing an email couldn't solve in a short time. Review collected by and hosted on G2.com.

Ably provides a killer feature set, allowing our team to focus on building great solutions instead of reinventing the real-time wheel.

When we decided to switch to a real-time provider instead of our in-house websocket solution we first landed at Pusher, which we very quickly felt like we outgrew.

The lack of message retention in Pusher was a dealbreaker for us, but ably solved this problem in just a few lines of code.

Ably support is always quick to respond and not afraid to give technical answers, something I as a developer highly appreciates. When you talk to Ablys support you understand that you're actually talking to someone that knows the system they're supporting, rather than someone just reading the manual back to you. Review collected by and hosted on G2.com.

A more advanced "dev console" environment would be of big help to me as a frontend/app developer.

It is now always convenient or possible to wait for the backend dev to implement the real-time solution, so being able to quickly send out mock data saves a lot of time and headaches. Review collected by and hosted on G2.com.

We were able to leverage Ably to build out a webhook delivery pipeline for our product in roughly 3 months. The Ably platform handles most of the complexity around reliably delivering webhook events to many consumers, allowing us to quickly deliver new value to our customers with a minimum amount of time and effort. Review collected by and hosted on G2.com.

We had a few hiccups along the way to delivering the production solution, but Ably was able to resolve everything satisfactorily. Review collected by and hosted on G2.com.

Ably is a build block of our production to publish messages to subscribers around world in guaranted delivery, predictable latency, and high availablity.

Before adopting Ably, we have made widely comparison among similar messaging facility providers. We eventually choose Ably, since it is not only better in overall score of comparing items, but also in comportable support attitude when we are contacting them for trial during evaluating.

During our product inegrating with Ably, we feel that Ably is worth adopting in these aspects particularly:

(1) It has sincerely designed client library sdk, especially in Java and JS, flexible and comprehensive. And it has detailed and easy-to-read sdk API documentation, kinds of tutorials, FAQs, experiece sharing and so on.

(2) Its technical performance is consistent with its description. Its capacity is still under rapidly expanding, its promised profits of latency, ordering, delivery, reliablity and availablity is still kept.

(3) It has timely support, actively communication for problem reproducing and trouble-shooting. Review collected by and hosted on G2.com.

Acutally Ably has no aspects that we very dislike. Each prodcut has its own short-comings, but we wish Ably could improve and become better.

We will feel that the handling of ably connection and channels failure and recovery is a little complex. And the message transmission time will be not very stable when transient publish is used.

Since we could not track and control internal message routing inside Ably, we sitll has the worry if Ably could ensure its stability along time, when it expands further in future.

Also We have not undergone any real incident processing in production enviroment, so we are still not sure for this aspect. Review collected by and hosted on G2.com.

Ably provides a simple API that hides the complexity of delivering scalable and reliable push-based communication to web clients. We use Ably for syncing state updates and CRDT deltas across clients and the backend. Ably offers excellent customer support and actively engages with their clients. We've had the opportunity to provide feedback and contribute to shaping upcoming features. Review collected by and hosted on G2.com.

The Ably usage limits can be difficult to understand and plan around. When hitting one of the limits, the entire plan may have to be upgraded. Review collected by and hosted on G2.com.

We spiked a few of the leading realtime providers and ably was the clear winner amongst the developers involved.

The SDK and documention are easily the best of the ones we tried. We went from spike to fully integrated and functional in a couple of weeks.

Since then it's all just worked and we haven't had any issues.

Communication/support have also been good. Review collected by and hosted on G2.com.

Can't really think of much to put here since we have had no issues so far. Review collected by and hosted on G2.com.

Transparent way I can manage my projects, costs and a high availability API.

In my projects I use it to deliver messages such as chat and commands for interactions and the API deliveries are always perfect and ingenious. Review collected by and hosted on G2.com.

I still can't see any downsides to Ably's services, everything actually leaves me delighted. Review collected by and hosted on G2.com.

Ably Platform is developer-centric and easy to start with. Documentation is detailed enough, while Ably Realtime SDK offers native support for the most popular programming languages and platforms. The best thing about Ably is the flexibility on both the publisher and the consumer side. Ably Support is responsive and helpful. Review collected by and hosted on G2.com.

Ably Realtime has some hard limits that are not too high and could easily be hit, such as max channels per connection. Connection management is not simple, so you should be careful when designing your Ably channels naming strategy. A feature I miss and will request is to be able to optionally force consumers to subscribe with 'presence' turned on so that all consumers can easily be tracked. Review collected by and hosted on G2.com.

Here at Split, we use SSE services for sending updates of their feature flags to our customers. For almost three years, we have been using Ably for this and Realtime for checking our occupancy in the channels or getting metrics usage. During this time, both sides (Ably and Split) have had challenges regarding the amount of data sent, escalation, adding improvements, etc. I like the engagement of Ably team on these topics. You always respond fast, and you have been proactively having sessions with us on some sort of recommendations or getting feedback from our experience using Ably. Review collected by and hosted on G2.com.

Nothing critical to say here. Just be careful when you update your libraries and not using the major version to that as it happened in the past :P. We are good! Review collected by and hosted on G2.com.

Ease of use and number of available features Review collected by and hosted on G2.com.

A more organized docs section would be better for first time users Review collected by and hosted on G2.com.