--- title: ABC Ignite Reviews meta\_title: 'ABC Ignite Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 44 reviews by the users' company size, role or industry to find out how ABC Ignite works for a business like yours. aggregate\_rating: rating\_value: 3.5 review\_count: 44 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Fitness url: https://www.g2.com/categories/fitness ---

# ABC Ignite Reviews & Product Details

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###### Profile Status

This profile is currently managed by ABC Ignite but has limited features.  
  
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ABC Fitness Solutions (ABC) provides innovative software solutions designed to simplify the business of fitness. Its technology and trusted team of experts helps health and fitness club operators of all sizes boost performance, operate efficiently, and deliver exceptional and differentiated member experiences. Its flagship suite, ABC IGNITE, is a flexible, scalable, and intuitive SaaS solution that addresses all aspects of club management. Designed with open architecture and a modular approach, ABC IGNITE delivers exponential utility to gym operators, providing full control of their businesses and improved member-lifetime value. Founded in 1981, ABC helps nearly 25 million members globally realize their fitness journey. WEBSITE: abcfitness.com SOFTWARE: Centralize all your data with member and employee management, scheduling, disaster recovery, etc. REPORTING: Access data including gym payment activity, account reconciliation, daily delinquency, and the state of business. PAYMENT PROCESSING: Reduces delinquent accounts and increases credibility with your members. MEMBER CENTRIC: An all-in-one lead management solution with automated and trigger-based marketing and a club branded app build a greater connection to your members.

* * *

Seller
[ABC Fitness](https://www.g2.com/sellers/abc-fitness-20229c42-424f-423c-a406-7ec18c63b855)
Discussions
[ABC Ignite Community](https://www.g2.com/products/abc-ignite/discuss)
Languages Supported

English, Spanish

Solution Type

All-in-One

Overview by
Sean Meehan

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## Value at a Glance

Averages based on real user reviews.

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/abc-ignite/pricing)

## Top-Rated Alternatives

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[
View All Alternatives
](https://www.g2.com/products/abc-ignite/competitors/alternatives)

## User Insights

Average based on 44 real user reviews.

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

SG

Sarah G.

General Manager 

Small-Business (50 or fewer emp.)

9/20/2019

"Great customer service"

4/5

What do you like best about ABC Ignite?

What makes me recommend this product is the customer service. We took over a facilities that had the system in place and I had an onboarding Rep who was available to me at all hours of the day and walked me through every step of system. They sent out a tech free of charge to train me. The account rep assigned to me now is always available to assist with anything we need. They have a 24 technical support which is phenomenal. Never have to wait on hold and has extremely helpful friendly staff. I have not worked with a system with better customer support. Review collected by and hosted on G2.com.

What do you dislike about ABC Ignite?

Some things in the system seem more complicated than they should be. Feel I have to call support to figure out new things that are not intuitive. Review collected by and hosted on G2.com.

Recommendations to others considering ABC Ignite:

Recommend DataTrak based on the high level of customer service and support. I have never experienced better. Review collected by and hosted on G2.com.

What problems is ABC Ignite solving and how is that benefiting you?

The system integrates with just about every other service we use such as marketing, lead tracking. This has helped us go more paperless. Review collected by and hosted on G2.com.

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11/20/2020
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
UH

Verified User in Health, Wellness and Fitness

Enterprise (\> 1000 emp.)

7/28/2019

"Easy to use but a lot of bugs"

4/5

What do you like best about ABC Ignite?

I’ve been using datatrak for over 4 years now, easy to navigate and easy to learn Review collected by and hosted on G2.com.

What do you dislike about ABC Ignite?

Datatrak Seems to have a lot of bugs, but tech support is helpful Review collected by and hosted on G2.com.

What problems is ABC Ignite solving and how is that benefiting you?

We use datatrak for sales and scheduling clients Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

1/5/2019

"Data trak is helpful for keeping track of gym memberships "

4/5

What do you like best about ABC Ignite?

My favorite part of Data trak is how all the information is categorized in a practical and meaningful way. There is little "fluff" when it comes to what is shown in the software. It makes it easy to keep track of members of our gym and it is extremely reliable as it rarely will crash. I have gotten very familiar with Data Trak over the past year and would recommend it to any health club. Review collected by and hosted on G2.com.

What do you dislike about ABC Ignite?

My main gripe with datatrak is that you cannot sort out duplicate entries of prospects and members and they cannot be merged in the software. If a prospect joins the gym and the sales person doesn't convert them to a member then they will be in the system forever. I also dislike how I cannot search people in the directory by their billing information; sometimes someone who is being billed for the membership isn't the one who is using the membership and it can make it cumbersome to find. Review collected by and hosted on G2.com.

Recommendations to others considering ABC Ignite:

Yes Review collected by and hosted on G2.com.

What problems is ABC Ignite solving and how is that benefiting you?

Data trak allows me to manage the membership creation and checking in of members in a quick efficient way. It is not overtly flashy or cumbersome. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
UH

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

8/7/2019

"DataTrak Review"

3.5/5

What do you like best about ABC Ignite?

DataTrak helps my company to quickly and efficiently find member information and alter agreements Review collected by and hosted on G2.com.

What do you dislike about ABC Ignite?

Sometimes it's a little complicated to get into the system or there can be duplicates Review collected by and hosted on G2.com.

What problems is ABC Ignite solving and how is that benefiting you?

We're able to access member information quickly and it's easy to understand Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Catherine M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Catherine M.")
CM

Catherine M.

Expert Personal Trainer

Mid-Market (51-1000 emp.)

10/17/2018

"My experience with Datatrak is good, easy to use for scheduling "

4/5

What do you like best about ABC Ignite?

How easy it is to look up clients and what remains on their PT packages

I also like that the software sends confirmation emails to my clients. Review collected by and hosted on G2.com.

What do you dislike about ABC Ignite?

How the client is emailed immediately, even if I made a mistake with how I scheduled them. I wish that the confirmation emails went out only 24 hours before session is due to start.

I also wish that on my calendar I could see how many sessions a client has left. Review collected by and hosted on G2.com.

What problems is ABC Ignite solving and how is that benefiting you?

Clients get reminder emails for our sessions, which saves me a step. I also like that my classes are permanently there on my schedule Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
AH

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

10/19/2018

"Overall an effective software management system for clubs."

4/5

What do you like best about ABC Ignite?

Software has a lot of functionality to help with the business side of our training dept. The ability to build your own reports is excellent. Scheduling in Datatrak goes quickly. For the most part, customer service helps us solve issues unique to our club. Review collected by and hosted on G2.com.

What do you dislike about ABC Ignite?

It can be at times confusing to navigate. I'm generally a tech savvy individual and even I have trouble finding what I'm looking for at times. When I have to train new hires on using Datatrak, it can be overwhelming for them. I understand all the functionality creates this issue, but a re-design for a more user friendly program would be appreciated. Review collected by and hosted on G2.com.

What problems is ABC Ignite solving and how is that benefiting you?

Mostly using the reports to identify hour our personal training department is doing. It also keeps our trainers on their clients about purchasing sessions, which was an issue in the past. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

2/11/2019

"Good software"

3.5/5

What do you like best about ABC Ignite?

Very helpful and easy to use. Easy for new team members to figure out. Review collected by and hosted on G2.com.

What do you dislike about ABC Ignite?

It is very slow occasionally but can be fixed with a quick phone call. Review collected by and hosted on G2.com.

What problems is ABC Ignite solving and how is that benefiting you?

Solving the problem of digging through papers with peoples accounts. Very easy to find what your needing quickly especially in a fast pace job. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
UH

Verified User in Health, Wellness and Fitness

Enterprise (\> 1000 emp.)

3/18/2019

"Pretty Nice"

4/5

What do you like best about ABC Ignite?

It’s very convenient and easy to use. The color coding is useful too. Review collected by and hosted on G2.com.

What do you dislike about ABC Ignite?

The system crashes pretty easily and you are required to change your password often. Review collected by and hosted on G2.com.

What problems is ABC Ignite solving and how is that benefiting you?

Scheduleing/ calendar management , member history . Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
CH

Verified User in Health, Wellness and Fitness

Enterprise (\> 1000 emp.)

12/10/2018

"Great support"

4/5

What do you like best about ABC Ignite?

The software works great and the support team is almost always available to help if you need anything. Review collected by and hosted on G2.com.

What do you dislike about ABC Ignite?

Being a 24 hour facility, the down times can be a bit long or inconvenient to the customers. Review collected by and hosted on G2.com.

What problems is ABC Ignite solving and how is that benefiting you?

We have been able to solve overcharging problems with Datatrak's ability to run reports on all sales and memberships including changes to current clients. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

CH

Cassidy H.

Mid-Market (51-1000 emp.)

10/15/2018

"I only use it for work"

4/5

What do you like best about ABC Ignite?

I like that I can schedule multiple appointments of the same type with just one click. Review collected by and hosted on G2.com.

What do you dislike about ABC Ignite?

It's not very user friendly and can glitch really frequently Review collected by and hosted on G2.com.

What problems is ABC Ignite solving and how is that benefiting you?

I have quick and easy access to my client information. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/abc-ignite/pricing)

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##### Categories on G2

[Gym Management](https://www.g2.com/categories/gym-management)[Personal Training](https://www.g2.com/categories/personal-training)

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