--- title: ABC Glofox Reviews meta_title: 'ABC Glofox Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 147 reviews by the users' company size, role or industry to find out how ABC Glofox works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 147 scale: '5' date_modified: '2026-08-07' parent_category: name: Fitness url: https://www.g2.com/categories/fitness --- # ABC Glofox Reviews **Vendor:** ABC Fitness **Category:** [Gym Management Software](https://www.g2.com/categories/gym-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 147 ## About ABC Glofox Powerful Gym and Studio Management Software. An intuitive, yet user friendly dashboard enables you to schedule classes, manage memberships, track attendance rates, automate payments and much more- anytime, anywhere. With your branded mobile app your members can book and pay for classes in two taps! You get an iOS app an Android app, the software and a custom branded iframe as standard. ABC Glofox is powered by ABC Fitness. ## ABC Glofox Pros & Cons **What users like:** - Users value the **ease of use** of ABC Glofox, enhancing workflow and streamlining communication with clients seamlessly. (4 reviews) - Users appreciate the **easy setup** of ABC Glofox, praising its seamless onboarding and intuitive management features. (3 reviews) - Users value the **ease of integration** with clients and staff, significantly streamlining scheduling and communication. (2 reviews) - Users love the **ease of integration** with staff and clients, significantly streamlining class scheduling and communication. (2 reviews) - Users appreciate the **ease of use and seamless billing features** of ABC Glofox, streamlining customer payment processes. (2 reviews) - Booking Ease (1 reviews) - Business Management (1 reviews) - Client Satisfaction (1 reviews) - Communication (1 reviews) - Customer Support (1 reviews) **What users dislike:** - Users desire **better app update notifications** and a comprehensive review feature for improved engagement. (1 reviews) - Users are frustrated by the **expensive pricing increase** without additional value or support, prompting many to cancel their subscriptions. (1 reviews) - Users report significant **payment issues** , including unexpected price hikes and poor support, leading to frustration and cancellations. (1 reviews) - Users report that the **in-person customer service** of ABC Glofox can be difficult to access when needed. (1 reviews) - Users struggle with **scheduling issues** , particularly when trying to modify trainer availability on the same day. (1 reviews) - Users report significant **system glitches** that hinder functionality and lead to frustration with the ABC Glofox software. (1 reviews) ## ABC Glofox Reviews ### 1. Over priced and under performed **Rating:** 1.5/5.0 stars **Reviewed by:** Dany W. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2020 **What do you like best about ABC Glofox?** I have to admit, filling in the sections and setting up the back end of Glofox is much easier and straight forward when compared to say Mindbody. It's less cluttered and more user friendly and will integrate into your website easily so there are some good points but there are more bad points. **What do you dislike about ABC Glofox?** I was looking for a booking system that would enable me to have a membership option. I work in a corporate dense location in Melbourne and wanted to have membership available for businesses in the area. I was told this was an option with Glofox so made the switch from Mindbody. I spent a few meetings with a sales rep, who was in Ireland going over all the options and it sounded good. I signed up in Feb/march and once I did the rep disappeared from the face of the earth. I asked how to set up the corporate membership, which I had to do through the contact us on the glofox head website. There isn't an easy accessible contact email in the backend. I was told that the corporate membership wasn't an option but was in planning, maybe coming out in Q2. It still isn't an option as I write this in late October. Customer help is hard to come by, they don't really want to hear from you unless it's to upgrade your account. Which they contact you about regularly. They are one of the most expensive software options, which isn't a problem if the level of service reflects that, which it doesn't. The app is a handy idea but often has bugs in it, often when you go to see who has booked into a session you get booting out of the app due to an error and have to log back in. This happens even if you update to the latest App version. I'm also a sole trader, I don't have employee's but in order to get the software to work I needed to set up a second staff account with a separate email so I could book myself to run the sessions which is pointless. There is also a bit of a problem around getting new members, in order to get a new person in, they need to download the app and book in. So when marketing off social media it creates a few hurdles for the customer to jump over before they can book in. Mindbody might be more complicated, but you can market to it's user base with intro offers, which you can't on Glofox. **Recommendations to others considering ABC Glofox:** There are better options. Especially if your starting from scratch. **What problems is ABC Glofox solving and how is that benefiting you?** The only real problem Glofox help to solve was handling a booking system and take care of payments. But even that in itself was problematic, I had to pay an international transaction fee every time I paid for my account. I'm based in Australia. The fee didn't break the bank, but when it's already one of the most expensive software companies it's enough to annoy. Glofox also only uses one or two third party payment providers, I went with Stripe. There're other providers here in Australia which would have been cheaper and I would prefer to use but wasn't given the option. **Official Response from Marko Gazic:** > Hi, thank you for your review. We're deeply saddened to hear you've had such a disappointing experience with us, we can't apologize enough. We sincerely wish that we could have supported you better during your time with us. We have listened to feedback from customers like yourself and have focused a great deal of attention improving the overall performance of the software. ### 2. Too many issues, customer service disappeared **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2020 **What do you like best about ABC Glofox?** Looks good from customers end and they report it easy to use. **What do you dislike about ABC Glofox?** Where to start. I cannot recommend Glofox. I've been a customer for 3 years and I've tried to stick with then through all their setup problems (of which there were many), but lately their customer service has gotten worse and worse. Now a major issue has come to light on the accuracy of their reporting, so I can no longer make accurate reports on income. As a result I misreported my income for 2018 by quite some margin, I cannot lodge my income for 2019 and am late filing VAT returns. I first reported this on the 16th of September and it's been with their "engineering team" ever since with no updates and they are now ignoring me completely, even the owner is ignoring me. If they can't get something as simple as the income to report accurately then I've lost all faith. The system is also extremely slow and despite using different laptops, several browsers, PC and Mac and various internet connections, I get fobbed off that its an issue at my end. Yet when I reset filters it works straight away. But then slows down again very quickly afterwards. I have over 500 separate issues back and forth with Glofox support in 3 years. **Recommendations to others considering ABC Glofox:** I can't recommend them **What problems is ABC Glofox solving and how is that benefiting you?** It's now causing more problems than it solves and has become unusable. **Official Response from Marko Gazic:** > Hi, thank you for your review. We're deeply saddened to hear you've had such a disappointing experience with us, we can't apologize enough. We sincerely wish that we could have supported you better during your time with us. We have listened to feedback from customers like yourself and have focused a great deal of attention improving the overall performance of the software as well as our reporting capabilities. ### 3. Disappointing Experience **Rating:** 1.5/5.0 stars **Reviewed by:** Emma S. | Retreat Management Consulant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2019 **What do you like best about ABC Glofox?** The sales pitch was brilliant. Empathetic, informative and helpful. I chose Glofox after an exciting sales conversation as I hoped it would decrease administration, increase traffic to my website and provide an easy booking system for clients. I liked the ability to vary the look of the Glofox window and the team helped to change the wording of tabs so it was more yoga, less studio language. I created a clean professional booking page on my new website. Glofox has been on my radar for a number of years after an initiative with Yoga Alliance Professionals. **What do you dislike about ABC Glofox?** I have edited this review after dialogue and resolution with the Glofox team. Regrettably my buy in to this booking system came at time of change within the company. This meant that I wasn’t able to get the customer support I needed to ensure the system worked as my customers and I needed it to and I have now opted out. I am not longer using Glofox for the following reasons. I was unable to check the end user experience in anyway prior to launch. Changes to course prices, dates, payment got stuck in browsers and the experience was difficult to see depending on whether you were in Chrome, Safari, on an android or Apple tablet or mobile device, and often resulted in different screen experiences, colours or calendars being seen. Customer service at this stage of my launch was stretched and seemingly powerless to help. New Stripe (payment system) protocols meant that a statement of my account, including fees have been challenging to obtain. I’m told that this has now been rectified. Finally, I would say that booking through a mobile device is challenging. It wasn’t until I ran with the system that I realised how many of my clients use tablets and mobile for their everyday online bookings - 80%. If you are considering this, then check the number of hits your website gets from these sources. It’s been disappointing and I have reverted back to old fashioned registers, columns, checks and balances, loosing valuable traffic to my website daily to other local yoga teachers who have online booking systems. Having talked to the Chief of Customer Services at Glofox, I think that there is a lot of scope for this to be a great solution in the future and would consider going back to look at the product to see if the issues raised above have been sorted and that there is a real person to talk to at the end of telephone line when I need a hand - which if it's all working intuitively and smoothly, wouldn’t be very often. **Recommendations to others considering ABC Glofox:** Think carefully about how many mobile and tablet users are going to use the account. The basic package won't work for you if you want bookings from these sources. **What problems is ABC Glofox solving and how is that benefiting you?** I was offered a free upgrade to a new level of service, but have decided not to accept this offer for now. I would consider looking into this product in the future. **Official Response from Marko Gazic:** > Hi Emma, thank you for your review. We're deeply saddened to hear you had such a disappointing experience with us, we can't apologize enough. We sincerely wish that we could have supported you better during your time with us. We have listened to feedback from customers like yourself and have focused a great deal of attention to improving the overall performance of the software and level of service for our customers. ## ABC Glofox Discussions - [WOD Display](https://www.g2.com/discussions/wod-display) - 1 comment, 1 upvote - [Anyone has success with them? How long did it take for them to solve all the technical issues?](https://www.g2.com/discussions/anyone-has-success-with-them-how-long-did-it-take-for-them-to-solve-all-the-technical-issues) - 1 comment, 1 upvote - [What is Glofox app?](https://www.g2.com/discussions/what-is-glofox-app) - 2 comments - [What is Glofox?](https://www.g2.com/discussions/what-is-glofox) - 1 comment - [View ABC Glofox pricing details and edition comparison](https://www.g2.com/products/abc-glofox/reviews?filters%5Bnps_score%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+20%3A25%3A51+-0500&secure%5Bsession_id%5D=49b67a7c-a14b-477a-aaf4-3594e9848f62&secure%5Btoken%5D=3c554bee70d2488354239dcc6b16e8916d262fd038a13ac4ac5783bc719ceb94&format=llm_user) ## ABC Glofox Integrations - [Wellhub](https://www.g2.com/products/wellhub/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## ABC Glofox Features **Additional Functionality** - Recurring/Subscription Billing - Payment Processing - Access Controls/Permissions - Automated Scheduling - Customer Database - Generative AI - SMS Messaging - Wait List Management - Member Communication - Website Integration - Third-Party Integrations - Communication Management - Registration Management - Employee Management - Customizable Forms - Activity Tracking - Billing & Invoicing - Client Portal - API - Facility Scheduling - AI Copilot - Marketing Automation - Booking Management - Electronic Payments - Customizable Templates - Multi-Location - Client Management - Customer Accounts - Attendance Management - Self Check-In/Check-Out - Email Marketing - Reminders - Calendar Management - Contract/License Management - Instructor Management - Membership Management - Activity Dashboard - Class Management - Inventory Management - Discount Management - Attendance Tracking - Online Booking - Lead Generation - Customizable Branding - Event Management - Reporting & Statistics **Billing & Revenue - Gym Management** - Automated Collections - Merchandise Sales - Billing & Invoicing **Business Management** - Staff Management - Payroll - Analytics and Reporting - Billing and Invoicing - Calendar Management - Booking Management - Class Management - Costume Management - Client Management - Inventory Management - Event Management - Discount Management - Recurring/Subscription Billing - Attendance Management - Task Management - Membership Management - Registration Management - Appointment Management **Class Management** - Self-Service Portals - Scheduling - Communications - Recitals and Events - Facility Scheduling **Agentic AI - Gym Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Third-Party Integrations - Website Integration - Social Media Integration **Facility Management - Gym Management** - Scheduling & Reservations - Payroll - Group Scheduling - Facility Scheduling - Class Scheduling **Client Manangement** - Personalization - Mobile App - Student Profiles **Data & Reporting - Gym Management** - Data Collection - Reports & Dashboards - Activity Dashboard - Customizable Reports **Integrations** - Marketing Platforms - Point of Sale (POS) Systems **Additional Functionality** - Marketing Automation - Fitness Plan - Customer Database - Mobile Booking - Point of Sale (POS) - SMS Messaging - Push Notifications - Online Booking - CRM - AI Copilot - Access Controls/Permissions - Reporting/Analytics - For Gyms - Customer Engagement - Payment Processing - Mobile Access - Generative AI - Online Registration - Class Registration - Multi-Location - Customizable Templates - Alerts/Notifications - Rewards Program - Online Payments - Customizable Forms - For Yoga/Pilates Studios - Reminders - Reporting & Statistics - Credit Card Processing - Event Calendar - Mobile Alerts - API - Data Import/Export - Customizable Branding **Additional Functionality** - Activity Dashboard - Third-Party Integrations - Online Registration - Reporting/Analytics - For Dance Studios - AI Copilot - Multi-Location - Customizable Branding - Online Payments - Credit Card Processing - Point of Sale (POS) - Attendance Tracking - Customizable Reports - Generative AI - API - Reminders - SMS Messaging - Customizable Forms - Alerts/Notifications - Customer Database - Customizable Templates - Marketing Automation - Rewards Program - For Yoga/Pilates Studios - Reporting & Statistics - Event Calendar - Mobile Alerts - Data Import/Export - Website Integration - Social Media Integration - Online Booking **Membership - Gym Management** - Contract Creation - Lead Management - Online Member Portal - Performance Tracking - Marketing Tools - Registration Management - Attendance Management - Waiver Management - Membership Management - Community Management - Booking Management - Instructor Management - Visitor Management - Calendar Management - Staff Management - Email Campaign Management - Client Portal - Attendance Tracking - Event Management - Discount Management - Appointment Management - Client Management - Capacity Management - Self Service Portal ## Top ABC Glofox Alternatives - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (501 reviews) - [Vagaro](https://www.g2.com/products/vagaro/reviews) - 4.6/5.0 (389 reviews) - [TeamUp](https://www.g2.com/products/teamup/reviews) - 4.5/5.0 (325 reviews)