--- title: AbacusLaw by CARET Reviews meta_title: 'AbacusLaw by CARET Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 114 reviews by the users' company size, role or industry to find out how AbacusLaw by CARET works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 114 scale: '5' date_modified: '2026-08-04' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # AbacusLaw by CARET Reviews **Vendor:** CARET **Category:** [Legal Case Management Software](https://www.g2.com/categories/legal-case-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 114 ## About AbacusLaw by CARET AbacusLaw gives you all the tools you need to grow your firm - including case management, time, billing, and full G/L accounting operations. Automatically capture critical case and client details, prevent important deadlines from falling through the cracks, and gain complete visibility into your practice. CARET provides leading practice management and fintech platforms to thousands of legal firms across the world, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET serves more midmarket law firms than any other provider through its portfolio of practice management platforms including AbacusLaw, Amicus Attorney, Amicus Cloud, Abacus Private Cloud, and CARET Legal. ## AbacusLaw by CARET Reviews ### 1. Terrible service and undisclosed price increases. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2018 **What do you like best about AbacusLaw by CARET?** Abacus Private Cloud service worked well although we frequently ran out of space and had to pay more to increase server space. **What do you dislike about AbacusLaw by CARET?** After 13 years of using Abacus Law we cancelled because the later releases were full of bugs. Each time we called customer service it took nearly an hour, often more. Some problems were never fixed. When we went to leave Abacus took over 2 weeks to provide their cancellation form. By then, we were too late to avoid an extra month. The contract went to a month-to month at nearly double the contract price WITHOUT any notice of the price increase yet alone notice in time to cancel without paying twice the price. They charged $940 to give us our data back from the cloud servers and $350 of that was to be refunded when the hard drive was returned. Its been over a month since they got the drive and have not refunded our money. **Recommendations to others considering AbacusLaw by CARET:** Beware that they will increase prices without notice. Make sure you start the process of cancelling way before the 30 day notice period since you must use their form and they are very slow in providing it (they will wait until it is too late to cancel without an additional month's fees). **What problems is AbacusLaw by CARET solving and how is that benefiting you?** We have been trying to resolve their charging us double without notice and their failure to refund the hard drive deposit. They have taken the position "we have your money so sue us - here in San Diego." We have made offers to resolve the dispute but they will not even discuss a compromise. ### 2. Good user interface but freezes my computer a lot **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2018 **What do you like best about AbacusLaw by CARET?** It is a good way to organize legal matters and associated names of parties, attorneys, clients, etc. It updates automatically and frequently as long as you close it every night. **What do you dislike about AbacusLaw by CARET?** If you leave it open for too long it will freeze your computer and necessitate a complete shutdown without the ability to save things on other open applications (e.g., word). **Recommendations to others considering AbacusLaw by CARET:** It will meet your needs. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Every law firm needs a case management system. Abacus is just as good as the two I've used previously. ### 3. You only need Abacus for one thing (really). **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2018 **What do you like best about AbacusLaw by CARET?** I like that it works so well with Outlook. **What do you dislike about AbacusLaw by CARET?** Formatting seems clunky, like an outdated version of Access. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Law. I like that I can search a client and ALL of the communication, documents, notes, etc. are all in one place. ### 4. The Awesomeness of Abacus **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2017 **What do you like best about AbacusLaw by CARET?** My favorite features are the mail merge features plus calendaring/conflict checks. Another great feature is having all of our emails and notes linked to the client file. This eliminates a lot of time searching outlook as we can just go to the client and look in the emails. I also like the message slips feature - we use this in office and this too provides more efficiency and productivity. **What do you dislike about AbacusLaw by CARET?** The name search function goes wacky if you type the full name; such as not finding the client. I type really fast and often have to backtrack a letter. This totally doesn't make sense. Otherwise, in the past 18-months of using Abacus, I have not come across anything that makes me angry :) **Recommendations to others considering AbacusLaw by CARET:** It's an amazing piece of software - try it! **What problems is AbacusLaw by CARET solving and how is that benefiting you?** It's nice to have everything four our clients/cases organized in one place, excluding billing as we use other software. I love being able to select a client and a few clicks later I have the letter I need to write, all done. It's very efficient and saves a lot of time thereby allowing me to be more productive in the same amount of time. Also - by having the same calendar for the office, we avoid conflicts and calendaring snafu's. The contact information is extra handy as well because we don't have to look in multiple cases. As long as everything is inputted correctly - the program is a breeze and makes day to day operations easy. ### 5. Perfect for litigation practice **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2017 **What do you like best about AbacusLaw by CARET?** Helps track deadlines for motions, discovery deadlines for all parties, and conflict checks. If you keep Abacus Law updated, it will be a great tool for any law practice. **What do you dislike about AbacusLaw by CARET?** Difficult to make sure rooms are reserved; Abacus Law is set up to specific parameters - if a user tries to do a task without using all parameters, then the schedule will not click as desired. For example, if we wanted to reserve a room without any conflicts, and ensuring this won't happen through the popup alert when another individual makes an event, three different fields must be completed in order to reserve the area. Although this sounds mundane, it is difficult for individuals who are pressed for time or not technology savvy. **Recommendations to others considering AbacusLaw by CARET:** Perfect for a small litigation firm. Will work if you put in the effort to learn the method. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Abacus helps track deadlines to ensure that no discovery, motion, settlement, or any other deadline is missed. It also helps ensure conflict checks are thorough and apply to all individuals within the firm. ### 6. Very Detailed, and user friendly. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2018 **What do you like best about AbacusLaw by CARET?** I would have to say that what i like best is the Calendar feature. **What do you dislike about AbacusLaw by CARET?** I cant say there is one particular thing I dislike. However sometimes when clicking too fast windows open in the background and you don't realized it. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** We use abacus as a complete docket for Our firm. It allows us to place items into the calendar and we run a 2 week calendar at a time. Super helpful! ### 7. Great Help for tracking **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2017 **What do you like best about AbacusLaw by CARET?** I love the integration and how easy it is to easily move from the calendar to the client information. It is helpful for tracking deadlines within a case. The reports also make it easy to track client and case information for marketing and ROI tracking purposes. **What do you dislike about AbacusLaw by CARET?** You have to have enough time to educate yourself if you want to get the most out of this program. If you do not take the time you could miss out on some of its best aspects. I wish it was more intuitive and could fit better into the budget for smaller law firms. If you want it customized for your needs, that costs an additional fee (again, unless you are willing to take the time to customize it yourself). **Recommendations to others considering AbacusLaw by CARET:** Make sure you are able to take the time to get to know this software. If it is within your budget and you have enough time to familiarize yourself with all the helpful features, it can be a great asset to your practice. If you want something more intuitive that you can learn how to use quickly, this may not be exactly what you want. It is more intuitively designed than some other practice management softwares that are out there, but be prepared to spend time educating yourself if you want to get your moneys worth. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** It does make tracking a lot easier, so less clients, dates, or aspects of cases fall through the cracks. It provides quick access to client notes and information when needed. ### 8. Excellent **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2018 **What do you like best about AbacusLaw by CARET?** I like that it is a software you can run from your computer. **What do you dislike about AbacusLaw by CARET?** I don’t like that it is a monthly subscription or that it is only for windows. Since moving to Mac I cannot use it. **Recommendations to others considering AbacusLaw by CARET:** Desktop software does not work on mac **What problems is AbacusLaw by CARET solving and how is that benefiting you?** It is great for case management and billing and the fact that it is on a desktop makes it faster than all the bulky cloud management systems. ### 9. Good software **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2017 **What do you like best about AbacusLaw by CARET?** Abacus suite of products are reliable and integrate well together **What do you dislike about AbacusLaw by CARET?** Don’t have a huge use for this specific item in the abacus suite, unlike the billing software. I use the billing software everyday. **Recommendations to others considering AbacusLaw by CARET:** If this is something you need, good product. I especially appreciate the billing software. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Case management ### 10. Get proper training **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2018 **What do you like best about AbacusLaw by CARET?** This system can do a lot for file and data management but be sure everyone has training and follows standard protocols. Excellent legal calendar origram. **What do you dislike about AbacusLaw by CARET?** A little challenging to set up the way I want it - fonts etc. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Calendar deadlines for litigation matters. File management. It’s a great system. ### 11. Great case management software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2017 **What do you like best about AbacusLaw by CARET?** Keeps tracks of court appointments. Great form builder. Also has a great feature where it calculates time per court rules. **What do you dislike about AbacusLaw by CARET?** Sometimes a little slow. Difficult to search names sometimes. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Time management. ### 12. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2017 **What do you like best about AbacusLaw by CARET?** The calendar is very easy to use, no experience necessary **What do you dislike about AbacusLaw by CARET?** Nothing so far. It has been working well **What problems is AbacusLaw by CARET solving and how is that benefiting you?** We schedule appointes using it. Everything’s clear and organized ### 13. Abacus -- Saving my life. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2016 **What do you like best about AbacusLaw by CARET?** It keeps me organized, I know who I talked to on what cases because of the notes. Since we have three attorneys in the office, it lets us know (as long as everyone does the notes properly), what has happened on the case easily. I also love that my calendar will sync with my google cal, so I always have it on my phone. **What do you dislike about AbacusLaw by CARET?** The message slips add-on. It never seems to work for an extended period of time. I wish it did, because its a great idea, especially since we have an attorney who works remotely out of state. **Recommendations to others considering AbacusLaw by CARET:** This is a great product that meets all of our requirements as a firm. It can do everything that we need it to. While some programs may be flashier, this was the one that fit our requirements. We were using a d-base Client/Matter program prior to Abacus for almost twenty years - all of our client and matters were easily uploaded into the Abacus system and we did not need to reinvent the wheel. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Abacus does many things for us, including but not limited to, Calendar, Client Database, Case Database, letters, accounting, and many other things. Calendar: All the users use the same calendar, so my calendaring secretary can put things in, and so can I. It syncs with my google calendar so I always know what is happening when I'm on the go. Client/Court Database: We can enter "names", which could be a client, court, or expert. Easy to search and link with matters. Matter Database: We can edit it so our necessary components are in the matter directory (including our file number, closed file number, docket number, and court, along with important dates), and it syncs with the calendar so that we know two different places about upcoming court dates or deadlines. ### 14. Abacus **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2017 **What do you like best about AbacusLaw by CARET?** Every employee is able to access each client's file and information. **What do you dislike about AbacusLaw by CARET?** The billing system and the intake forms. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** It helps manage clients' cases regularly and keep everything up to date. Manages time well. ## AbacusLaw by CARET Discussions - [How do you use AbacusLaw where transactions involve multiple currencies.](https://www.g2.com/discussions/26137-how-do-you-use-abacuslaw-where-transactions-involve-multiple-currencies) - 1 comment, 1 upvote - [View AbacusLaw by CARET pricing details and edition comparison](https://www.g2.com/products/abacuslaw-by-caret/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+21%3A22%3A21+-0500&secure%5Bsession_id%5D=b80cc872-636c-4ab0-95af-81cc4f7ed848&secure%5Btoken%5D=131baebafccb225ee45fbfd7c37fb8a0905415a6e48daf01c72bdcbb8fa050f1&format=llm_user) ## AbacusLaw by CARET Features **Law** - State Law - Malpractice - ABA **Platform Basics** - Reporting - Dashboard - Cloud - Mobility - Historical Reporting **Platform Basics** - Reporting - Dashboard - Cloud - Mobility - Contact Management - Forms Management - Records Management - Task Management - Conflict Management - Workflow Management - Compliance Management - Communication Management - Email Management - Contract/License Management - Billing Rate Management - Calendar Management - Legal Case Management **Agentic AI - Legal Billing** - Cross-system Integration - Decision Making - Third-Party Integrations **** - Customizable Fields - Billing & Invoicing - Search/Filter - Accounting - Task Management - Reminders - Calendar Management - Invoice Processing - Activity Dashboard - Electronic Payments - Quotes/Estimates - Time Tracking - Case Management - API - Billable Items Tracking - Generative AI - Real-Time Data - Collaboration Tools - Automatic Backup - Reporting & Statistics - Bank Reconciliation - Activity Tracking - Contact Database - Client Management - Financial Management - Customizable Templates - Automatic Billing - General Ledger - AI Copilot - Workflow Management - Task Scheduling - Client Portal - Document Management - Billing Rate Management - Access Controls/Permissions - Credit Card Processing - Expense Tracking - SSL Security - Customizable Reports - For Legal Professionals **Report** - Case Type - Attorney - Case Involvement **Content Management** - Document Management - Calendar Integration - Workflow - Accounting Integration - Financial Management - Invoice Management - Portfolio Management - Contract/License Management - Patent/Trademark Management - Client Management - Case Management - Email Management - Workflow Management - Calendar Management - Task Management - Deadline Management - Docket Management - Compliance Management - Conflict Management - Communication Management **Content Management** - Document Management - Calendar Integration - Workflow - Deadline Management - Appointment Management **Logistics** - Database - Search - Confidential - Client Database - AI Copilot - Two-Factor Authentication - Case Management **Time & Billing** - Time Tracking - Payments - Billing - Activity Tracking - Expense Tracking - Billable Items Tracking - Email Tracking - Task Progress Tracking **Agentic AI - Legal Case Management** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System - Third-Party Integrations **** - Billing & Invoicing - Document Automation - Customizable Reports - Electronic Signature - Generative AI - Accounting - Alerts/Notifications - Document Templates - Trust Accounting - Client Portal - Reporting & Statistics - Data Import/Export - Access Controls/Permissions - SSL Security - For Legal Professionals - AI Copilot - Case Notes - Full Text Search - Automatic Backup - Customizable Forms - Activity Tracking - Electronic Payments - Predictive Analytics - Contact Database - Customizable Fields - Customer Database - Reminders - Document Storage - Court Records Search - API - Data Visualization - Two-Factor Authentication - Interaction Tracking - Version Control - Credit Card Processing - Status Tracking - Customizable Templates - Expense Tracking - Billable Items Tracking - Time & Expense Tracking - Online Payments - 2-Way Messaging - Billable & Non-Billable Hours - Mobile App **** - Billing & Invoicing - Customizable Forms - Billable Items Tracking - Forms Management - Customizable Templates - Self Service Portal - Collaboration Tools - Reporting/Analytics - Indexing - Generative AI - Expense Tracking - Relationship Tracking - Customizable Reports - Activity Dashboard - Customizable Fields - Risk Management - Search/Filter - Accounting - Third-Party Integration - Compliance Management - Data Visualization - Document Templates - Communication Management - API - Mobile Access - Document Storage - Workflow Management - Email Management - Conflict Tracking - Client Management - Time & Expense Tracking - Access Controls/Permissions - Calendar Management - Data Import/Export **Agentic AI - Legal Practice Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **** - Billing & Invoicing - Document Automation - Customizable Reports - Electronic Signature - Generative AI - Accounting - Alerts/Notifications - Document Templates - Trust Accounting - Client Portal - Reporting & Statistics - Data Import/Export - Access Controls/Permissions - SSL Security - For Legal Professionals - AI Copilot - Case Notes - Full Text Search - Reminders - API - Customizable Templates - AI Summarization - Document Generation - Case Law Research - AI Redlining - CRM - Customizable Fields - Collaboration Tools - Secure Data Storage - Search/Filter - Mobile Access - Backup and Recovery - Payment Processing - Customizable Forms ## Top AbacusLaw by CARET Alternatives - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (991 reviews) - [Smokeball](https://www.g2.com/products/smokeball/reviews) - 4.7/5.0 (380 reviews) - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - 4.4/5.0 (383 reviews)