--- title: AbacusLaw by CARET Reviews meta_title: 'AbacusLaw by CARET Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 114 reviews by the users' company size, role or industry to find out how AbacusLaw by CARET works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 114 scale: '5' date_modified: '2026-08-04' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # AbacusLaw by CARET Reviews **Vendor:** CARET **Category:** [Legal Case Management Software](https://www.g2.com/categories/legal-case-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 114 ## About AbacusLaw by CARET AbacusLaw gives you all the tools you need to grow your firm - including case management, time, billing, and full G/L accounting operations. Automatically capture critical case and client details, prevent important deadlines from falling through the cracks, and gain complete visibility into your practice. CARET provides leading practice management and fintech platforms to thousands of legal firms across the world, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET serves more midmarket law firms than any other provider through its portfolio of practice management platforms including AbacusLaw, Amicus Attorney, Amicus Cloud, Abacus Private Cloud, and CARET Legal. ## AbacusLaw by CARET Reviews ### 1. The Customization is Outstanding **Rating:** 5.0/5.0 stars **Reviewed by:** Krysti M. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2020 **What do you like best about AbacusLaw by CARET?** The best thing about Abacus Law is the ability to customize any screen any way you want it. We have 5 practice areas and I was able to create from scratch our matter screens which detail important information that we need to know. **What do you dislike about AbacusLaw by CARET?** I don't like the the documents save as a path and not the document itself. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Calendaring and keeping track of reminders is way better with Abacus. ### 2. Senior Paralegal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2020 **What do you like best about AbacusLaw by CARET?** We like all features that Abacus has especially the "Events" and Date Calendar. **What do you dislike about AbacusLaw by CARET?** I can't think of anything we dislike in using Abacus **Recommendations to others considering AbacusLaw by CARET:** Abacus is truly user friendly and the support staff is great **What problems is AbacusLaw by CARET solving and how is that benefiting you?** We have had no problems in using Abacus Law ### 3. I Highly Recommend Abacus Law **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2020 **What do you like best about AbacusLaw by CARET?** The calendaring features are perfection, I never have to worry about missing a deadline. The ease of use is fantastic. **What do you dislike about AbacusLaw by CARET?** The only downside I see is the ability to access the program from a mobile device. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Calendaring all of my deadlines, printing for my meetings and keeping everyone on top of all tasks. ### 4. Wonderful Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Renee F. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2020 **What do you like best about AbacusLaw by CARET?** I love the ability to have so many options! **What do you dislike about AbacusLaw by CARET?** At first it was a little hard to navigate. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** It is extremely easy for billing your time. ### 5. Abacus Law and their improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2020 **What do you like best about AbacusLaw by CARET?** Customized intake function for more than 2 clients intake **What do you dislike about AbacusLaw by CARET?** Cannot link many files at the same time . **Recommendations to others considering AbacusLaw by CARET:** Strong and fast engine **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Couldn't do global search. Resolved. ### 6. Keep Us All in Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda K. | Cookie Artist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2020 **What do you like best about AbacusLaw by CARET?** I love that AbacusLaw lets each of us in the office know what is going on with each file. Since we are always working on different matters, it is clear where each matter stands. **What do you dislike about AbacusLaw by CARET?** I sometimes dislike the time necessary to find certain information. Its in too many places. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** We have solved almost all communication problems with AbacusLaw. We also solved out monthly invoicing problems as it is all in one place now. We did not realize it would help as much as it does with our followup. ### 7. Abacuslaw **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2020 **What do you like best about AbacusLaw by CARET?** Rules erqgqrgqergqegergehwrthryjtyjryukyktuil **What do you dislike about AbacusLaw by CARET?** Works well. No downsides. I'm not a power user **What problems is AbacusLaw by CARET solving and how is that benefiting you?** calendaring. contacts. staying on top of deadlines. Staying in touch with clients. ### 8. We have really no issue except getting kicked out of the cloud a few times a day **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2020 **What do you like best about AbacusLaw by CARET?** the staff is very helpful and always very patient **What do you dislike about AbacusLaw by CARET?** getting kicked out of the cloud all the time **Recommendations to others considering AbacusLaw by CARET:** it is a great program and easy to navigate the staff is extremely helpful and patient. We have been using it for a few years now and don't plan on switching programs anytime soon. If the representatives are busy you will receive a prompt response. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** the law program works really well for our office. its very beneficial the way it is set up and so easily accessible ### 9. Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2020 **What do you like best about AbacusLaw by CARET?** Abacus has the CCP codes with the entries. **What do you dislike about AbacusLaw by CARET?** Too many children. Wish I could simplify the entries without have to go in and deleting those we don't need **Recommendations to others considering AbacusLaw by CARET:** User friendly **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Being able to see what it linked to each entry. ### 10. AbacusLaw **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2020 **What do you like best about AbacusLaw by CARET?** This program is very user friendly and helps keep things organized. I like that I can do conflict checks and keep all my matters in order. Additionally, I like that I can sync Abacus with our phones to have the access remotely as well. **What do you dislike about AbacusLaw by CARET?** There is nothing about this program that I dislike. **Recommendations to others considering AbacusLaw by CARET:** Easy to use progam **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Using AbacusLaw helps to keep matters organized and have a detailed calendar with alerts. I am able to look on it every Monday to see what's in store for the week. Additionally, I am able to look over matters monthly and yearly as well to see what's to come so that I am always on top of it. ### 11. User Friendly and Many Features **Rating:** 4.5/5.0 stars **Reviewed by:** Cristi P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2020 **What do you like best about AbacusLaw by CARET?** I like the linking ability. If all correct information is inputted, it provides the capability of linking types of cases, attorneys and mediators on cases, and much more. **What do you dislike about AbacusLaw by CARET?** Our office manager is not able to manipulate the verbiage on invoices that would be easier explained for clients' review. **Recommendations to others considering AbacusLaw by CARET:** Try it and see how easy it is to learn and use. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** When all persons involved in a matter are inputted for linking, it is so helpful on conflicts checks. ### 12. Abacus Law is a program that users can use intuitively. Very easy to run. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2020 **What do you like best about AbacusLaw by CARET?** Abacus enables document management and calendaring appointments, reminders, etc. **What do you dislike about AbacusLaw by CARET?** No metadata when trying to find a document. **Recommendations to others considering AbacusLaw by CARET:** Make sure that you have asked all the appropriate questions with respect to what you are looking for. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Trying to eliminate users from putting the same document in many file folders, rather than just linking it to Abacus. ### 13. Easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2020 **What do you like best about AbacusLaw by CARET?** I like the file opening interface and name search. **What do you dislike about AbacusLaw by CARET?** Linking documents is more difficult then it should be. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Calendar sharing. Conflict checking; client and interested party database. ### 14. Interesting using the software and reduces delay in internal processes in the firm **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2020 **What do you like best about AbacusLaw by CARET?** It gives an updated and quick overview of the business from your workstation or mobile device. **What do you dislike about AbacusLaw by CARET?** Not multi-currency and the time delay in seeking for AbacusHelp. **Recommendations to others considering AbacusLaw by CARET:** Be careful during data transfer as this can cause problems, delay and cost. Complete all possible customisations prior to transfer of data. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Financial prudence through Abacus Accounting and Marketing through prospect management. We are also more accurately able to assess our time-keeper needs and manage matters better. ### 15. Corona Review **Rating:** 4.5/5.0 stars **Reviewed by:** John B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2020 **What do you like best about AbacusLaw by CARET?** The customer service of all of the folks I come into contact with. Really great! - A cut above the rest. **What do you dislike about AbacusLaw by CARET?** sometimes it is slow - and I type much faster than it responds. Not always but occasionally. **Recommendations to others considering AbacusLaw by CARET:** establish great rapport with your customer service team and get to know them. It will go much better. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** One stop shop for Accounting. ### 16. Great for 20+ years! **Rating:** 5.0/5.0 stars **Reviewed by:** Steven G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2020 **What do you like best about AbacusLaw by CARET?** We have been using Abacus for a long time -- as best I can remember about 20+ years. Abacus has worked perfectly for all these years and continues to do so. **What do you dislike about AbacusLaw by CARET?** Some of the newer bells and whistles are not used by our firm, and only seem a distraction to the key components. **Recommendations to others considering AbacusLaw by CARET:** Great program **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Calendaring and client file managment ### 17. Headache **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2020 **What do you like best about AbacusLaw by CARET?** The Remote Desktop was great in a theoretical sense, but much slower and not as responsive as I hoped it would be. **What do you dislike about AbacusLaw by CARET?** Customer service was subpar at best. There were always issues with connectivity from the server end. The calendar system was not very functional. The only thing worth while was the Remote Desktop and even that could have been afforded more resources to function appropriately. Utilizing devices such as USBs and printers required steps that customer service was seemingly unable to resolve at times. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** See the answer above. The product was great in theory but extremely subpar in its execution and delivery. ### 18. Always on Point **Rating:** 4.0/5.0 stars **Reviewed by:** Susan W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2020 **What do you like best about AbacusLaw by CARET?** AbacusLaw helps us be more efficient and precise in our day to day tasks. **What do you dislike about AbacusLaw by CARET?** Fortunately, we haven't been able to find any issues with the software as of yet. **Recommendations to others considering AbacusLaw by CARET:** It is defiantly worth giving a try. The software offers a wide range of tools that can be used in multiple industries. As **What problems is AbacusLaw by CARET solving and how is that benefiting you?** The Abacuslaw platform has allowed us to solve our time management problem. ### 19. Great program for organizing case files, calendaring, and client information. **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2020 **What do you like best about AbacusLaw by CARET?** Ability to link all case files to client information, phone notes, and our central firm calendar. **What do you dislike about AbacusLaw by CARET?** Not having an app for the iPhone to get phone slips. **Recommendations to others considering AbacusLaw by CARET:** Great program for a law firm to keep organized in all aspects of practice. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** It makes the firm as a whole more organized and on the same page. ### 20. It is a powerful program but has a steep learning curve **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2020 **What do you like best about AbacusLaw by CARET?** It has the ability to have a lot of information integrated into one location. **What do you dislike about AbacusLaw by CARET?** It is not something that I have used other than for a phone directory and calendar...even though it has many other features. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** It ties all of my contacts in a particular case in one location. ### 21. AbacusLaw **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2020 **What do you like best about AbacusLaw by CARET?** Easy to track clients and send out invoices from abacus accounting **What do you dislike about AbacusLaw by CARET?** Lack of support. This has been a problem for about 6 months now. Not sure what changed but difficult to get any quick tech support. On hold usually 30-45 minutes **What problems is AbacusLaw by CARET solving and how is that benefiting you?** More accurate and timely billing ### 22. Abacus Law is an outstanding legal data processing system **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2020 **What do you like best about AbacusLaw by CARET?** It’s easy to operate and makes inputting case documents and information simple. **What do you dislike about AbacusLaw by CARET?** Sometimes it freezes or slows down on me during an intake. **Recommendations to others considering AbacusLaw by CARET:** Personalize it specifically for your firm. It’s extremely customizable so making sure it has all of the functions for you and your team will help you work smarter and not harder. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Getting cases inputted in the system digitally easily and quickly. Everyone in our firm has access to that information instantly from wherever the office, home, etc. ### 23. Abacus user **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2020 **What do you like best about AbacusLaw by CARET?** It helps the organization keep track of cases. **What do you dislike about AbacusLaw by CARET?** I don’t like that it is not user friendly. **Recommendations to others considering AbacusLaw by CARET:** Try it out. It might meet your expectations. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** It provides the information needed especially when reports need to be done **Official Response from Natalie Lara:** > Hi there, We are so sorry you have had issues with AbacusLaw. We do have quite a few resources available if you are interested? We offer free training every week, please feel free to sign up here: https://www.abacusnext.com/webinars. You will have the opportunity to ask our experts anything you need assistance with inside the product. If you have an issue that you would like to escalate, you can reach out directly to our client services leadership team at csleadershipteam@abacusnext.com. We hope you find the assistance you need! The AbacusNext Team ### 24. Easy to Use and Meets All Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2020 **What do you like best about AbacusLaw by CARET?** Email to matter link and ability to generate self-defined reports **What do you dislike about AbacusLaw by CARET?** I can't think of anything I don't like. Calendar system works smoothly with document management and accounting. **Recommendations to others considering AbacusLaw by CARET:** Highly recommended. I came to this new start up firm and immediately requested Abacus be used for the legal management of the firm. I'm so happy they listened. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Its a complete package. I have no need for any addition software to maintain calendar, document or accounting. ### 25. Abacus has really useful case management features and tools. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2020 **What do you like best about AbacusLaw by CARET?** The case management features and ease of utility between Law and Accounting. **What do you dislike about AbacusLaw by CARET?** Abacus includes numerous security features that cannot be disabled. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Organize relevant case information in an easily searchable and manageable manner. ### 26. Love this product **Rating:** 5.0/5.0 stars **Reviewed by:** Guadalupe C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2020 **What do you like best about AbacusLaw by CARET?** its all inclusive and you can run an entire office within it **What do you dislike about AbacusLaw by CARET?** not much to dislike, very useful tool. customer service is always very helpful **Recommendations to others considering AbacusLaw by CARET:** great service, top notch customer care **What problems is AbacusLaw by CARET solving and how is that benefiting you?** everything law office related. ### 27. Great system that saves time when you need to review or find contacts from your case list **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2020 **What do you like best about AbacusLaw by CARET?** Ease of use and integration with other systems **What do you dislike about AbacusLaw by CARET?** At times system is unavailable for updates, however, system issues are resolved promptly. **Recommendations to others considering AbacusLaw by CARET:** Great system that allows you to try it befor using it and has numerous training modules that you can use and you can always get support from Abacus when you have questions. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Easily find client information, put notes in particular file and manage contacts and appointments. ### 28. Very effective case management software for Personal Injury for both pre-litigation and litigation **Rating:** 4.0/5.0 stars **Reviewed by:** Yosi Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2020 **What do you like best about AbacusLaw by CARET?** They have a Personal Injury practice pack that tailors to personal injury cases **What do you dislike about AbacusLaw by CARET?** It doesn't allow to assign tasks and track them **What problems is AbacusLaw by CARET solving and how is that benefiting you?** It does a good job of tracking statutes of limitations ### 29. Easy and helps me keep track of deadlines **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2020 **What do you like best about AbacusLaw by CARET?** That all of my deadlines are in one place **What do you dislike about AbacusLaw by CARET?** it seems a little bit oudated and could use some updating **Recommendations to others considering AbacusLaw by CARET:** If you want a program that lets you centralize your cases and deadlines, this is a good place to get the ease of not having to look multiple places for the same information. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Not missing deadlines that i have forgotten to calendar myself and seeing my cases all in one place ### 30. Prompt, friendly, and knowledgeable help with billing cycle questions. **Rating:** 5.0/5.0 stars **Reviewed by:** Gordon B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2020 **What do you like best about AbacusLaw by CARET?** Promptness and knowledge to deal with my questions. **What do you dislike about AbacusLaw by CARET?** Challenges because of all agents working remotely because of Covid-19. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Able to send out invoices to clients on time with help of Abacus Law. ### 31. AbacusLaw User **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2020 **What do you like best about AbacusLaw by CARET?** I appreciate the visual layout and design. **What do you dislike about AbacusLaw by CARET?** The task sidebar is confusing. The application also shuts down often and needs to be rebooted. **Recommendations to others considering AbacusLaw by CARET:** A thorough training would be helpful in understanding all of the features. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** The ability to save emails directly from Outlook to Abacus is helpful and efficient. **Official Response from Natalie Lara:** > Hello! Thank you for your feedback! We'd love to help get you completely set up for success with AbacusLaw! We offer many resources, including free trainings each week. You can view upcoming training sessions here: https://www.abacusnext.com/webinars/. Our training sessions are taught by product experts who will be happy to help you with any of your product questions. If you'd like more information about resources, please reach out to marketing@abacusnext.com and we will help guide you! Sincerely, The AbacusNext Team ### 32. Abacus Law Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2020 **What do you like best about AbacusLaw by CARET?** Employees are very friendly and know how to fix our issues. **What do you dislike about AbacusLaw by CARET?** Not knowing what buttons to push when on the phone in order to get to the appropriate department/person **Recommendations to others considering AbacusLaw by CARET:** great product **What problems is AbacusLaw by CARET solving and how is that benefiting you?** We have occasional internet issues which means we occasionally are unable to work/access Abacus. The accounting side does not have enough reports geared towards productivity and trying to create a customized report is not user friendly. ### 33. Useful for lawfirm **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2020 **What do you like best about AbacusLaw by CARET?** User friendly, ease of access, calendaring options. **What do you dislike about AbacusLaw by CARET?** Would like more options for in-house counsel set-up **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Keeping track of contract deadlines and renewals. ### 34. Yes to Abacus! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legislative Office | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2020 **What do you like best about AbacusLaw by CARET?** I love how abacuslaw helps me locate my cases quickly. **What do you dislike about AbacusLaw by CARET?** I guess the only thing i wish is to have pop-up scheduled court dates that are important. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Abacuslaw has helped me to find everything that i need from having the calendar there and locate my cases faster. It has made work very organized for me. ### 35. Decent software but not great **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2020 **What do you like best about AbacusLaw by CARET?** Easily links matters to clients and I like the notes access **What do you dislike about AbacusLaw by CARET?** Does not update forms quickly and does not auto populate information from client's information **Recommendations to others considering AbacusLaw by CARET:** One on one support is needed for each client using AbacusLaw. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** I am able to fill out forms for clients and keep track of clients easily ### 36. Not enough training and resources available. **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2020 **What do you like best about AbacusLaw by CARET?** One place for all information. Not good. **What do you dislike about AbacusLaw by CARET?** Hard to use the rrrules and no trainings **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Using the rules to calendar deadlines. No benefits at this time. ### 37. I have used Abacus for years and it has helped me stay organized. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2020 **What do you like best about AbacusLaw by CARET?** I like that it can transfer between our 3 offices in different locations. Love that I can link emails to cases **What do you dislike about AbacusLaw by CARET?** Sometimes the software/support is hard to deal with. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** AbacusLaw has helped my attorney with HotDocs ### 38. Could use an update **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2020 **What do you like best about AbacusLaw by CARET?** I like that you are able to upload court rules **What do you dislike about AbacusLaw by CARET?** It's a little out dated looking. They could update the interface. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** We are able to keep one calendar up to date and exact to what occurs with our cases ### 39. Abacus! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2020 **What do you like best about AbacusLaw by CARET?** The upsides are that it's very user-friendly! **What do you dislike about AbacusLaw by CARET?** Occasionally there are system delays which can cause interruptions. **Recommendations to others considering AbacusLaw by CARET:** No other recommendations! **What problems is AbacusLaw by CARET solving and how is that benefiting you?** I am able to respond to our client with a straightforward interface. ### 40. Support has been amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2020 **What do you like best about AbacusLaw by CARET?** The support I have received from Trevor has been amazing!! **What do you dislike about AbacusLaw by CARET?** This is great I have no issues at all... **Recommendations to others considering AbacusLaw by CARET:** Be ready for streamlined success. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** File Management is much more streamlined and the Outlook Sync has been great ### 41. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2020 **What do you like best about AbacusLaw by CARET?** Being able to call for assistance all day **What do you dislike about AbacusLaw by CARET?** Wait time when waiting for a callback from abacus **Recommendations to others considering AbacusLaw by CARET:** Train with software a couple days before going live **What problems is AbacusLaw by CARET solving and how is that benefiting you?** I am solving easily being able to house thousands of clients ### 42. Yes, would recommend. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2020 **What do you like best about AbacusLaw by CARET?** Ability to run reports from abacus platform. **What do you dislike about AbacusLaw by CARET?** Unable to remove tabs/fields that are firm doesn't use. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Remote access has become a necessity during this time, and has been wonderful. ### 43. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2020 **What do you like best about AbacusLaw by CARET?** It is very easy to use for all employee levels. **What do you dislike about AbacusLaw by CARET?** Lack of training materials offered by company. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Very easy to stay on top of financials. ### 44. Abacus makes it simple to access client information and keep up with my demanding court calendar **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2020 **What do you like best about AbacusLaw by CARET?** Calendar functionality linking to client data **What do you dislike about AbacusLaw by CARET?** Editing notes- spell check should be included **Recommendations to others considering AbacusLaw by CARET:** Learn the shortcuts to save time inputting data **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Meeting court deadlines ### 45. Pretty simplistic, but gets the job done. **Rating:** 3.0/5.0 stars **Reviewed by:** Tim J. | IT Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2019 **What do you like best about AbacusLaw by CARET?** It's easy to use and can file and track. **What do you dislike about AbacusLaw by CARET?** I recently looked at another product and it did a lot more, this product is very basic. **Recommendations to others considering AbacusLaw by CARET:** It's a simple tool and does what it advertises. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Filing and tracking cases. ### 46. Poor treatment of customers, excessive fees for out-dated program **Rating:** 0.0/5.0 stars **Reviewed by:** Susan D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about AbacusLaw by CARET?** Client database and billing integration; not much good to say about this program **What do you dislike about AbacusLaw by CARET?** The price is far higher than similar products, the product is technologically behind (despite promises when I signed up for the product over two years ago that they had a demo and would have a final product any day now of a fully functional app for calendar integration, they still do not, and their calendar has many glitches syncing with Outlook, the only way to sync their calendar to a phone), and their treatment of customers is DEPLORABLE. For instance, I paid to upgrade to a feature which they said would remove a problem I was experiencing with their program, and when it did not fix the problem, they refused to downgrade my monthly subscription to my prior price/ service or refund my fees. They also told me I needed another license when I took on another employee, then when I discovered I was already paying for enough licenses, refused to downgrade me back to the correct number so I continue to overpay for multiple uses I do not need. I pay almost $700 per month as a solo practitioner now for a subpar product. Stay away from this company!!! **Recommendations to others considering AbacusLaw by CARET:** Do not consider this product!!! **What problems is AbacusLaw by CARET solving and how is that benefiting you?** This product does not solve problems that other programs cannot solve as well or better for a much lower price. ### 47. Worked great for our legal team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2019 **What do you like best about AbacusLaw by CARET?** AbacusLaw allowed our small firm to juggle many cases without dropping any balls. **What do you dislike about AbacusLaw by CARET?** The software wasn't very intuitive or user friendly. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** It helped us maintain effective case management, allowing us to stay on top of all deadlines and progress cases efficiently. ### 48. Abacis is decent software **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2019 **What do you like best about AbacusLaw by CARET?** I like the fact that the software makes autommation possible. **What do you dislike about AbacusLaw by CARET?** The technicality of the software. Makes it more challenging than it needs to be.. **Recommendations to others considering AbacusLaw by CARET:** Try to keep it simple. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Case management solutions, less room for error. ### 49. Excellent case management software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2019 **What do you like best about AbacusLaw by CARET?** AbacusLaw is an all-in-one cloud based program designed for law firms. A favorite aspect is the ability to create timelines - anyone who works in the legal profession will understand that deadlines are everything! **What do you dislike about AbacusLaw by CARET?** Given there are so many features and aspects to the software it can take some time to be accustomed to entering in all the relevant details to make the most out of it. **What problems is AbacusLaw by CARET solving and how is that benefiting you?** Timeliness and efficiencies issues has significantly dropped due to the managerial nature of AbacusLaw. ### 50. Easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2019 **What do you like best about AbacusLaw by CARET?** I like the simplicity of Abacus. It is easy to navigate, all of the tabs are one click operated. The daily tips are my favorite because that's how I have learned a lot of short cuts. Once you start using the system it's very easy to navigate and if you do happen to get stuck they have plenty of 'how to' video and tips. **What do you dislike about AbacusLaw by CARET?** When the system glitches and screws up my calendar. **Recommendations to others considering AbacusLaw by CARET:** Read the daily tips!! You learn so many shortcuts this way!! **What problems is AbacusLaw by CARET solving and how is that benefiting you?** We are solving the big issue of organization but abacus definitely makes this easy to manage, especially since we can link client files directly to abacus. ## AbacusLaw by CARET Discussions - [How do you use AbacusLaw where transactions involve multiple currencies.](https://www.g2.com/discussions/26137-how-do-you-use-abacuslaw-where-transactions-involve-multiple-currencies) - 1 comment, 1 upvote - [View AbacusLaw by CARET pricing details and edition comparison](https://www.g2.com/products/abacuslaw-by-caret/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+14%3A59%3A40+-0500&secure%5Bsession_id%5D=027965c8-d280-46eb-9362-01a9959020f6&secure%5Btoken%5D=a93a4110d5315f640a9bf65c7fc2e3a431c6730546f98c86faf2cc1e01652713&format=llm_user) ## AbacusLaw by CARET Features **Law** - State Law - Malpractice - ABA **Platform Basics** - Reporting - Dashboard - Cloud - Mobility **Platform Basics** - Reporting - Dashboard - Cloud - Mobility - Contact Management **Agentic AI - Legal Billing** - Cross-system Integration - Decision Making **Report** - Case Type - Attorney - Case Involvement **Content Management** - Document Management - Calendar Integration - Workflow **Content Management** - Document Management - Calendar Integration - Workflow **Logistics** - Database - Search - Confidential **Time & Billing** - Time Tracking - Payments - Billing **Agentic AI - Legal Case Management** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Legal Practice Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top AbacusLaw by CARET Alternatives - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (991 reviews) - [Smokeball](https://www.g2.com/products/smokeball/reviews) - 4.7/5.0 (380 reviews) - [8am MyCase](https://www.g2.com/products/8am-mycase/reviews) - 4.4/5.0 (383 reviews)