Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"David"
4.5/5
What do you like best about AbacusLaw by CARET?

It has all of the functions I can possibly need for case management Review collected by and hosted on G2.com.

What do you dislike about AbacusLaw by CARET?

If I want to return to a month/date say 4 years prior, I have to scroll backwards. I wish there was a way to jump to a year/month to see what was happening for the specific month. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Great program very easy to use great customer service"
4.5/5
What do you like best about AbacusLaw by CARET?

Everything is very easy to access and it is fast Review collected by and hosted on G2.com.

What do you dislike about AbacusLaw by CARET?

That we can not have more than 2 programs running at a time Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Easy Program/Excellent Customer Service"
5/5
What do you like best about AbacusLaw by CARET?

I like how easy the program is to use and the great support we get from customer service Review collected by and hosted on G2.com.

What do you dislike about AbacusLaw by CARET?

I do not see any downsides to using Abacus Law Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Ease of use and user friendly - love AbacusLaw"
5/5
What do you like best about AbacusLaw by CARET?

Abacus Law is user friendly and easy!!!! Review collected by and hosted on G2.com.

What do you dislike about AbacusLaw by CARET?

Searching method has changed in names, etc. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Abacus is Dependable"
5/5
What do you like best about AbacusLaw by CARET?

Abacus is great for case management and calendaring. I've used it for 22 years and haven't found anything better. Review collected by and hosted on G2.com.

What do you dislike about AbacusLaw by CARET?

The monthly subscription cost seems a little steep. And the program to create my own reports is a little complex but works once you get the hang of it. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Great! Easy to use and view, great for multiple offices."
5/5
What do you like best about AbacusLaw by CARET?

It is very easy to use. I like that it is not a complicated system and that I was able to learn quickly since I am a new user. It is great for places that have multiple offices. Everything is organized very well, and I like that I am able to view things easily, and search for anything that I may need without a hassle. Review collected by and hosted on G2.com.

What do you dislike about AbacusLaw by CARET?

I can't seem to find anything that I do not like about it. I am new to the system and it has been a easy process so far learning everything, any problems that have come up for me are just due to the fact that I have not learned how to do those things. Besides that, it has been very simple and an easy process. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Abacus Law is very user friendly with good customer care and service."
5/5
What do you like best about AbacusLaw by CARET?

The ease of use. There are many reports that I can use to track outstanding balances, hours, etc. Review collected by and hosted on G2.com.

What do you dislike about AbacusLaw by CARET?

On occasion I get logged out of the system and have to restart my computer before being able to restart the program. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"AbacusLaw"
4/5
What do you like best about AbacusLaw by CARET?

After using AbacusLaw for about 4-years, I am extremely happy with knowing the exact number of cases we have in our fast-passed law office. Review collected by and hosted on G2.com.

What do you dislike about AbacusLaw by CARET?

It is time consuming to set everything up. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Abacus is the HUB of almost everything we do in our practice."
5/5
What do you like best about AbacusLaw by CARET?

We have used Abacus Law since 2012, and it serves as the HUB to many facets of our firm's practice. We chose Abacus over other case management software, because Abacus allowed us to customize it specifically to meet the specific needs of our legal practice.

We have customized our calendar, created screens specific to the types of cases we handle, created reports, queries rules, forms, pdf forms, quick forms, and as our firm grows, we continue to customize Abacus.

Abacus has made our employees more productive, and there is less chance for error when you utilize the features that are a part of Abacus. Abacus has allowed the attorneys and other support staff to stay informed of the status of the case and work being performed. Review collected by and hosted on G2.com.

What do you dislike about AbacusLaw by CARET?

We do not use Abacus Cloud. We have an in-house dedicated server for Abacus. Every morning we clear out the law temp file and manually run a backup. Then we reindex and do another backup.

While this is being performed, no one can be logged in to Abacus, Message Slips, or Outlook, which causes a lot of downtimes. It would save us a lot of time if this process could be automated to run overnight. Automating updates would also be helpful. Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"AbacusLaw works well."
3.5/5
What do you like best about AbacusLaw by CARET?

Relatively easy to use. Good billing interface with AbacusAccounting. Review collected by and hosted on G2.com.

What do you dislike about AbacusLaw by CARET?

AbacusAccounting is very hard to use. Way too many steps for what is simple in other programs such as QuickBooks. Review collected by and hosted on G2.com.