Being able to call for assistance all day Review collected by and hosted on G2.com.

Wait time when waiting for a callback from abacus Review collected by and hosted on G2.com.

Ability to run reports from abacus platform. Review collected by and hosted on G2.com.

Unable to remove tabs/fields that are firm doesn't use. Review collected by and hosted on G2.com.

It is very easy to use for all employee levels. Review collected by and hosted on G2.com.

Lack of training materials offered by company. Review collected by and hosted on G2.com.

Calendar functionality linking to client data Review collected by and hosted on G2.com.

Editing notes- spell check should be included Review collected by and hosted on G2.com.

It's easy to use and can file and track. Review collected by and hosted on G2.com.

I recently looked at another product and it did a lot more, this product is very basic. Review collected by and hosted on G2.com.

Client database and billing integration; not much good to say about this program Review collected by and hosted on G2.com.

The price is far higher than similar products, the product is technologically behind (despite promises when I signed up for the product over two years ago that they had a demo and would have a final product any day now of a fully functional app for calendar integration, they still do not, and their calendar has many glitches syncing with Outlook, the only way to sync their calendar to a phone), and their treatment of customers is DEPLORABLE. For instance, I paid to upgrade to a feature which they said would remove a problem I was experiencing with their program, and when it did not fix the problem, they refused to downgrade my monthly subscription to my prior price/ service or refund my fees. They also told me I needed another license when I took on another employee, then when I discovered I was already paying for enough licenses, refused to downgrade me back to the correct number so I continue to overpay for multiple uses I do not need. I pay almost $700 per month as a solo practitioner now for a subpar product. Stay away from this company!!! Review collected by and hosted on G2.com.

AbacusLaw allowed our small firm to juggle many cases without dropping any balls. Review collected by and hosted on G2.com.

The software wasn't very intuitive or user friendly. Review collected by and hosted on G2.com.

I like the fact that the software makes autommation possible. Review collected by and hosted on G2.com.

The technicality of the software. Makes it more challenging than it needs to be.. Review collected by and hosted on G2.com.

AbacusLaw is an all-in-one cloud based program designed for law firms. A favorite aspect is the ability to create timelines - anyone who works in the legal profession will understand that deadlines are everything! Review collected by and hosted on G2.com.

Given there are so many features and aspects to the software it can take some time to be accustomed to entering in all the relevant details to make the most out of it. Review collected by and hosted on G2.com.

I like the simplicity of Abacus. It is easy to navigate, all of the tabs are one click operated. The daily tips are my favorite because that's how I have learned a lot of short cuts. Once you start using the system it's very easy to navigate and if you do happen to get stuck they have plenty of 'how to' video and tips. Review collected by and hosted on G2.com.

When the system glitches and screws up my calendar. Review collected by and hosted on G2.com.