Great account management and customer support service - always on hand to assist with queries or help brainstorm ideas for new experiments in quarterly sessions.
The client-side tool is really sophisticated and customisable with a lot of different options for setting up AB tests easily. Particularly like the fact that there are already loads of widgets and things that you can use straight away in your own AB tests. Definitely great for Marketers who want to setup tests quickly.
I like the integration with GA4 - it's always been easy to set this up and push data into GA/BigQuery.
EmotionsAI looks really cool and seems like a natural next-step in the evolution towards AI-led experimentation.
Our developers seem to have found it pretty straightforward and became really comfortable setting up server-side tests during our testing roadmap. Review collected by and hosted on G2.com.
I' have never been a massive fan of the fact that there have traditionally been two separate tools for client & server side AB tests and we needed to log into different platforms in order to review AB test performance and get info like the experiment IDs.
Similarly, I felt like the server-side reporting wasn't quite as polished as the client-side reporting. Review collected by and hosted on G2.com.
