Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"My app on my Pixel phone stopped working."
5/5
What do you like best about Aaniie Care?

The lady was very courteous and extremely helpful. She was able to walk me through and get me logged back on my phone. There will be a fix for my type of phone soon. She was very informative and very helpful. Thank you. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

I would like it to automatically show all Agency Forms when I click on a form without having to back date. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Thank you for sharing such a positive review of Aaniie’s Support Team! We truly appreciate your patience with our app, and I want to assure you that our engineering team has resolved this known issue for the Pixel phone. Thanks again for your feedback — we look forward to continuing our work together!

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"User-Friendly Software, But Scheduling Needs Improvement for Large Client Base"
1.5/5
What do you like best about Aaniie Care?

The software is easy to use . User friendly . Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

We have a large amount of clients that we service and the scheduling dashboard is not set to handle that . Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Thank you for taking the time to share your feedback. We’re glad to hear that you find Aaniie Care user-friendly and easy to use! We also appreciate your note about scheduling for larger client bases — our team is continuously innovating and rolling out updates designed to grow with our clients’ evolving needs. Your feedback helps guide our ongoing improvements, and we’d love to learn more about your experience. Please don’t hesitate to contact our support team by phone at (715) 227-3768 or by email at support@aaniie.com so we can assist you directly and gather any additional details that may help. We look forward to continuing to enhance your experience with Aaniie Care.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"User friendly. Mass Deletion Needs Improvement"
5/5
What do you like best about Aaniie Care?

It’s very easy to assign shifts and move them around. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

Deleting multiple shifts can be hard at times. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Thank you for sharing your positive review of Aaniie Care! We’re thrilled to hear that you find the platform user-friendly and that scheduling, assigning, and managing shifts is easy and efficient for your team. We also appreciate your feedback regarding mass deletion — while our scheduling dashboard includes many robust bulk options, your input helps guide our ongoing improvements. We’d love to learn more about your experience. Please don’t hesitate to contact our support team by phone at (715) 227-3768 or by email at support@aaniie.com so we can assist you directly and gather any additional details that may help. We’re grateful to have you as part of the Aaniie community!

Office S.
OS
Office S.
On Call Caregiver
Enterprise (> 1000 emp.)
"Real-Time Communication Makes Collaboration Effortless"
5/5
What do you like best about Aaniie Care?

Real time communication, mobile access, and care management. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

Mobile app issues,analytics limitations and complexity. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Thank you for taking the time to share your positive review of Aaniie Care! We’re so glad to hear that real-time communication, mobile access, and care management features have helped make collaboration effortless for your team. We also appreciate your feedback regarding our mobile app performance, analytics, and overall complexity — our team is continuously enhancing these areas to deliver a smoother, more intuitive experience for our users. Your insights are invaluable in helping us improve, and we look forward to continuing to support your success with Aaniie Care!

Rebecca T.
RT
Rebecca T.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Amazing capabilities!"
5/5
What do you like best about Aaniie Care?

Aaniie makes scheduling easy and fast! They have a drag and drop feature and can clone shifts! It keeps track of caregiver rewards and has a hiring pipeline. Which makes the process of new hires seamless. They have amazing customer support, answer within minutes, and will walk you through anything! They give you a feeling that your part of the Aaniie family! Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

There is a lot to learn with this software! But the advantages of having Aaniie outweighs the time it takes to learn! Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Hi Rebecca! Thank you for taking the time to share your positive experience with us. We’re thrilled to hear you are enjoying so many aspects of our all-in-one home care platform, including scheduling, hiring, EVV, eBilling, Caregiver Rewards, as well as our customer support team. We look forward to continuing to serve you — We are truly happy you are a part of the Aaniie family!

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Very Good Software"
5/5
What do you like best about Aaniie Care?

It helps us communicate with our team members and clients easily. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

Would like to have an option that when team members text back it has a feature where it'll pop up in the app and not having to go under staff management to view Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Thank you for your review and for choosing Aaniie Care! We deeply understand the importance of communicating with the whole care triangle and have noted your feature concept. We’re so happy to hear about your ease with our software. Please let us know if there is anything else we can help you with — we’re all ears!

BU
Bob U.
Vice President
Enterprise (> 1000 emp.)
"Game Changing Software!!!"
5/5
What do you like best about Aaniie Care?

When we came onboard with Aaniie, our other platform was not customizable, nor did it have the hard close feature. The platform is very customizable to our needs, and with the hard close option keeps the integrity of financials secure. The employee visit verification was also key so we know where our staff is at all times. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

The Corporate login, allows you to toggle between locations you would just have to enter your password each time, The workaround was to have Google save the password, which eliminates the issue. Aaniie, does a good job at coming up with different workarounds Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Hello Bob! Thank you for taking the time to leave us a review. Your positive feedback is a huge encouragement to our team. Thank you for recognizing Aaniie’s flexibility and advanced configuration options. We’re committed to maintaining the high standards you’ve experienced and hope to continue exceeding your expectations. Thanks for choosing Aaniie!

EK
Erika K.
Senior Director of Wellness
Mid-Market (51-1000 emp.)
"Great Customer Service"
5/5
What do you like best about Aaniie Care?

Their customer service is fantastic! Our rep always responds promptly and will take the time to send follow up emails, and ensure we understand the solutions. They are working to take what the users need, and develop updates based on usage instead of what the IT team thinks would help. Aaniie's software is instrumental in our success so we have to be able to easily use the product since it impacts our daily client's and caregiver's day. Our schedulers role relies on using this all day, everyday. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

I don't really have anything I dislike about Aaniie. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Hi Erika, We’re so pleased you're enjoying Aaniie Care! I’ve passed your positive feedback on to our customer support team and know they’ll be thrilled to hear how much you appreciate them. We take pride in building a platform for our users that is based on the real-world needs of caregiving agencies. Please let us know if there is anything else we can help you with. We look forward to helping you again in the future!

Verified User in Human Resources
AH
Verified User in Human Resources
Small-Business (50 or fewer emp.)
"Easy to use and quick payroll access"
4.5/5
What do you like best about Aaniie Care?

It's easy to find the reports that I need in Aaniie Care Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

It could be improved when pulling multiple reports. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Thank you for your review of Aaniie Care, and for sharing your experience with our complete platform's payroll and reporting features! We’re committed to maintaining high standards and continue to consistently release new features and functionality that enhance our users’ experience. We’re excited to keep raising the bar for you!

Shanie S.
SS
Shanie S.
Scheduling Manager
Mid-Market (51-1000 emp.)
"Great support team"
5/5
What do you like best about Aaniie Care?

Support Team is very responsive

They are always timely and helpful Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

No issues with the support team at this time. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Hi Shanie, Thank you for taking the time to leave us a 5-star review! We're so glad to hear that you were satisfied with our support team and scheduling platform. Our team is committed to delivering high-quality service, and we have made many necessary improvements to our implementation processes. We consistently release new features and functionalities to the platform, directly based on the feedback of our users, and our support team is always here to help. We look forward to serving you again!