BC
Brad C.
Owner/COO
Mid-Market (51-1000 emp.)
"Simple for Admins and Caregivers"
4.5/5
What do you like best about Aaniie Care?

Simplicity of use for admin and caregivers. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

In the beginning our training was sub par. We felt unprepared to launch and had to kick our GO LIVE dates out twice. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Hi Brad — Thank you for taking the time to share your feedback on Aaniie Care! We’re so glad to hear that you and your caregivers are finding the platform simple to use and that it’s helping create a more efficient experience for your team.

We also appreciate your honest feedback about your implementation and training experience. We’re grateful we had the opportunity to work alongside your team to get everything on track, and we’re thrilled to hear that you’re now having a positive experience with Aaniie Care. Feedback like yours helps us continue to strengthen our processes so every agency feels confident and prepared from day one.

Thank you again for your partnership and trust. We truly appreciate having you as part of the Aaniie community and look forward to supporting your continued success!

MG
Maryanne G.
Director
Small-Business (50 or fewer emp.)
"Quick to respond to help desk calls"
4.5/5
What do you like best about Aaniie Care?

I had a quick response time for helping resolve a application issue.

Working in healthcare it is important to have good time management Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

still learning more about it and getting used to the way to view staff and clients schedules having to open new tabs and go back and forth to compare is not always easy Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Hi Maryanne — Thank you for taking the time to share your feedback about Aaniie Care! We’re so glad to hear that our Support team was able to quickly resolve your application issue. We know that in healthcare, every minute counts, and providing responsive support is something we take great pride in.

We also appreciate your honest feedback about comparing staff and client schedules while you’re still getting familiar with the platform. Insights like yours help guide our continuous innovation as we work to make training, scheduling, and day-to-day workflows even more intuitive. As you continue your Aaniie journey, please don’t hesitate to reach out to our Support team — we’re always happy to share tips, best practices, and new ways to help you get the most out of the platform.

Thank you again for your partnership and support. We look forward to continuing to support your success with Aaniie Care!

PA
Patricia A.
Executive Administrator
Small-Business (50 or fewer emp.)
"Fats, patient and knowledgeable THANK YOU!"
5/5
What do you like best about Aaniie Care?

Jacob and Laura are very good representatives. They are knowledgeable and patient. They take the time to do it when I have an issue Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

I do not have anything in mind. So far I am satisfied Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Hi Patricia — Thank you for sharing your wonderful 5-star review of Aaniie Care! We’re so glad to hear that Jacob and Laura have provided such outstanding support. At Aaniie, we take great pride in building real relationships with our customers — providing knowledgeable, patient, and responsive support is incredibly important to us, and it’s wonderful to know we’ve helped make your experience a great one.

We truly appreciate your kind words and your trust in Aaniie Care. Thank you again for your feedback — we’ll be sure to share this with the team, and we look forward to continuing to support your success!

Nichole  L.
NL
Nichole L.
Small-Business (50 or fewer emp.)
"One-Stop Solution with Stellar Support for Home Care Startups"
5/5
What do you like best about Aaniie Care?

The customer service support is remarkable, always helpful and patient, always a human, and they provide timely follow-ups. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

I'm looking forward to them getting an LMS system. Although they do offer integrations with care academy and a few others. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Hi Nichole — Thank you so much for your kind review! It truly means a lot, especially coming from you. I’m so glad to hear that our support team continues to feel personal, responsive, and helpful — that “always a human on the other end” experience is something we deeply value and work hard to maintain.

It’s also wonderful to see how you’re leveraging Aaniie Care as a true one-stop solution to support your agency’s growth — you’re a great example of how our “All-in-Aaniie” approach helps growth-minded agencies thrive.

We appreciate your feedback on LMS functionality as well. While we currently support integrations with partners like CareAcademy, we’re always listening closely to our users as we continue to evolve the platform.

We’re grateful for your partnership and excited to keep supporting your journey as your agency grows — you know we’re always here for you!

Shannon W.
SW
Shannon W.
scheduling coordinator
Mid-Market (51-1000 emp.)
"Always-Available Support When You Need It"
4/5
What do you like best about Aaniie Care?

That there is someone always available to help Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

I wish there were more features that were helpful when scheduling Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Hi Shannon — Thank you for taking the time to share your feedback on Aaniie Care! We’re glad to hear that having access to support when you need it has been a positive part of your experience. Providing responsive, helpful support is something we take great pride in, and we’re always here to help our customers succeed.

We also appreciate your feedback regarding your scheduling experience. Aaniie Care’s scheduling tools are designed to be robust and flexible, with many features available to help agencies simplify and optimize their workflows. Your Customer Success Manager would be happy to connect with you, share best practices, and explore how we can help you get the most out of the scheduling tools available to you. She’ll be reaching out soon, and we look forward to continuing to support your success.

Thank you again for your feedback and partnership!

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Helpful, Easy-to-Use Scheduling with Anniie Care"
4/5
What do you like best about Aaniie Care?

The schedule is very helpful and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

I think the invoicing section should be revised so it can include more detail. I also feel that Anniie Care should make the adjustment process easier to use and more straightforward. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Thank you for taking the time to share your feedback on Aaniie Care! We’re glad to hear that you find the scheduling helpful and easy to use, and that having a centralized place for client information, invoicing, and payments is supporting your team’s growth.

We also appreciate your input on the invoicing and adjustment experience. Feedback like this is incredibly valuable as we continue to enhance the platform, and our team is actively working on improvements to make these processes more detailed, intuitive, and efficient. If you’re open to it, we’d love the opportunity to learn how we can make your experience a 5-star one — please feel free to reach out to our support team anytime.

Thank you again for your feedback and partnership — we look forward to continuing to support your success with Aaniie Care!

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Streamlined Our Agency Processes With Everything in One Place"
5/5
What do you like best about Aaniie Care?

It has streamlined my agencies processes and I'm able to have everything in one place. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

It would be great if we had the capability to create our own custom forms in the system without having to have support do it. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Thank you for sharing your 5-star review of Aaniie Care! We’re thrilled to hear that having everything in one place has helped streamline your agency’s processes and eliminate the need to juggle multiple systems and spreadsheets. Helping agencies simplify operations and work more efficiently is exactly what we strive for.

We also appreciate your feedback regarding custom forms. Aaniie does offer form-builder capabilities, and our team would be happy to help you explore the available options and determine what may work best for your agency. We’re also continuously working to make tools like this even more flexible and user-friendly for our customers. If this is something you’re interested in learning more about, please reach out to our Support team at support@aaniie.com.

Thank you again for your partnership and support — we’re grateful to be part of your agency’s growth and success!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"great app for homecare agencies"
4.5/5
What do you like best about Aaniie Care?

It is easy to navigate through the system. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

There is nothing that I dislike about this system. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Hi there — Thank you for sharing your positive review of Aaniie Care! We’re so glad to hear that you find the system easy to navigate and that you’ve had a smooth experience with the platform. It’s especially great to know you haven’t experienced any issues — that’s exactly what we aim for!

We’d love to understand what we could do to make your experience a 5-star one. At any time, please feel free to reach out to our support team by phone at (715) 227-3768 or email at support@aaniie.com — we’re always here to listen and help in any way we can. We truly appreciate your feedback and look forward to continuing to support your success with Aaniie Care!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Aaniie Listens to Feedback and Delivers Amazing Customer Support"
5/5
What do you like best about Aaniie Care?

Aaniie cares about the user's feedback and they have amazing customer support. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

The training videos are easy to access, but when we first started using Aaniie they weren’t updated and weren’t completely helpful. Our rep even advised us not to use the training videos, which was really discouraging. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Thank you for sharing your 5-star review of Aaniie Care! We’re so glad to hear that you’ve had a positive experience with our support team and that you feel heard when sharing feedback — listening to our users is at the heart of how we continue to innovate and grow. It’s also wonderful to know that Aaniie Care has helped modernize outdated processes and create greater efficiency for your team.

We truly appreciate your honest feedback regarding the training videos as well. We’re continuously investing in new and improved learning resources — including updated videos, Knowledge Base content, webinars, and other educational tools — to help support our users in the ways that work best for them. Feedback like yours plays an important role in helping us shape those improvements.

Thank you again for your partnership and for being part of the Aaniie community. We look forward to continuing to support your success!

Louise P.
LP
Louise P.
Client Care Mangar
Mid-Market (51-1000 emp.)
"Efficient Scheduling and Documentation, But Needs Better Caregiver-Client Linking"
4.5/5
What do you like best about Aaniie Care?

I like that Aaniie Care makes it easy to check my schedule, clock in and out, and document care notes in real time. It helps keep everything accurate and reduces confusion about shifts or tasks. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

One challenge is that caregivers and clients are not directly linked in Aaniie Care. This makes it difficult to easily track which caregiver is assigned to which client, and adds extra steps for scheduling and communication. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Hi Louise — Thank you for taking the time to share your positive experience with us! We’re thrilled to hear that Aaniie Care has helped simplify scheduling, time tracking, and documentation for your team, and that caregivers find it easy to manage shifts and care notes in real time. We also appreciate your insight about caregiver-client linking — our system offers several configuration options to streamline this based on your agency’s preferences, and our team is always here to support you in finding the setup that works best. We truly value your feedback and use these customer insights to drive our continuous innovation. We look forward to continuing to support your success with Aaniie Care!