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A2 Hosting Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the responsive and knowledgeable customer support from A2 Hosting, ensuring effective assistance at all times. (15 mentions)
Users highlight the exceptional reliability of A2 Hosting, appreciating its consistent uptime and responsive support team. (9 mentions)
Users commend A2 Hosting for its outstanding customer support and fast, reliable hosting performance that exceeds expectations. (8 mentions)
Users value the quick response from A2 Hosting’s support team, enhancing their experience with prompt assistance. (7 mentions)
Users highlight A2 Hosting's reliability and fast support, making it a dependable choice for web hosting. (7 mentions)
Users commend A2 Hosting for its exceptional speed and reliability, enhancing both SEO and overall user experience. (6 mentions)
Users report poor customer support, experiencing vague responses and difficulty in resolving urgent issues with A2 Hosting. (6 mentions)
Users experience slow response times from support, leading to frustration and unclear communication in resolving issues. (6 mentions)
Users find the high cost of A2 Hosting, especially renewal prices, surprisingly burdensome compared to initial rates. (5 mentions)
Users find customer support inadequate, often unresponsive and frustrating, especially during critical issues with their accounts. (4 mentions)
Users feel that the service can be expensive, particularly with high renewal prices and frequent upsells. (4 mentions)
Users report poor communication from A2 Hosting, with unclear support responses and unresponsive ticket systems. (4 mentions)
Users experience long wait times for customer support, causing frustration and unpredictability in getting assistance. (3 mentions)

Top Pros or Advantages of A2 Hosting

1. Customer Support
Users value the responsive and knowledgeable customer support from A2 Hosting, ensuring effective assistance at all times.
See 15 mentions

See Related User Reviews

Tiwari S.
TS

Tiwari S.

Small-Business (50 or fewer emp.)

5.0/5

"A2 Hosting review"

What do you like about A2 Hosting?

What I appreciate most about A2 Hosting is its outstanding speed and performance. Their servers utilize NVMe SSD storage and LiteSpeed technology, alo

Josphate B.
JB

Josphate B.

Small-Business (50 or fewer emp.)

5.0/5

"Great Service, solid Support"

What do you like about A2 Hosting?

They are accommodative to client requests with patience and professionalism.

2. Reliability
Users highlight the exceptional reliability of A2 Hosting, appreciating its consistent uptime and responsive support team.
See 9 mentions

See Related User Reviews

Tiwari S.
TS

Tiwari S.

Small-Business (50 or fewer emp.)

5.0/5

"A2 Hosting review"

What do you like about A2 Hosting?

What I appreciate most about A2 Hosting is its outstanding speed and performance. Their servers utilize NVMe SSD storage and LiteSpeed technology, alo

MC

Mark C.

Small-Business (50 or fewer emp.)

5.0/5

"What a great host!"

What do you like about A2 Hosting?

Fast servers, friendly support, great interface.

3. Helpful
Users commend A2 Hosting for its outstanding customer support and fast, reliable hosting performance that exceeds expectations.
See 8 mentions

See Related User Reviews

Tiwari S.
TS

Tiwari S.

Small-Business (50 or fewer emp.)

5.0/5

"A2 Hosting review"

What do you like about A2 Hosting?

What I appreciate most about A2 Hosting is its outstanding speed and performance. Their servers utilize NVMe SSD storage and LiteSpeed technology, alo

Josphate B.
JB

Josphate B.

Small-Business (50 or fewer emp.)

5.0/5

"Great Service, solid Support"

What do you like about A2 Hosting?

They are accommodative to client requests with patience and professionalism.

4. Quick Response
Users value the quick response from A2 Hosting’s support team, enhancing their experience with prompt assistance.
See 7 mentions

See Related User Reviews

Tiwari S.
TS

Tiwari S.

Small-Business (50 or fewer emp.)

5.0/5

"A2 Hosting review"

What do you like about A2 Hosting?

What I appreciate most about A2 Hosting is its outstanding speed and performance. Their servers utilize NVMe SSD storage and LiteSpeed technology, alo

Ron S.
RS

Ron S.

Enterprise (> 1000 emp.)

5.0/5

"Concise, clear help desk ticket reply"

What do you like about A2 Hosting?

Easy to transfer entire WordPress site, best help ticketing system of any we use Super fast reply day before Thanksgiving. Nate didn't assume anythi

5. Reliable
Users highlight A2 Hosting's reliability and fast support, making it a dependable choice for web hosting.
See 7 mentions

See Related User Reviews

Tiwari S.
TS

Tiwari S.

Small-Business (50 or fewer emp.)

5.0/5

"A2 Hosting review"

What do you like about A2 Hosting?

What I appreciate most about A2 Hosting is its outstanding speed and performance. Their servers utilize NVMe SSD storage and LiteSpeed technology, alo

MC

Mark C.

Small-Business (50 or fewer emp.)

5.0/5

"What a great host!"

What do you like about A2 Hosting?

Fast servers, friendly support, great interface.

6. Performance Speed
Users commend A2 Hosting for its exceptional speed and reliability, enhancing both SEO and overall user experience.
See 6 mentions

See Related User Reviews

Tiwari S.
TS

Tiwari S.

Small-Business (50 or fewer emp.)

5.0/5

"A2 Hosting review"

What do you like about A2 Hosting?

What I appreciate most about A2 Hosting is its outstanding speed and performance. Their servers utilize NVMe SSD storage and LiteSpeed technology, alo

Manickavasagam S .
M

Manickavasagam S .

Small-Business (50 or fewer emp.)

3.5/5

"Solid Hosting with Great Speeds but Room for Improvement"

What do you like about A2 Hosting?

I really like the fast load times, especially when using their Turbo plans. The money-back guarantee (even beyond 30 days) is also a big plus—it gives

Top Cons or Disadvantages of A2 Hosting

1. Poor Customer Support
Users report poor customer support, experiencing vague responses and difficulty in resolving urgent issues with A2 Hosting.
See 6 mentions

See Related User Reviews

HF C.
HC

HF C.

Small-Business (50 or fewer emp.)

4.5/5

"Exceptional performance, reliable support, user-friendly interface. Highly recommended!"

What do you dislike about A2 Hosting?

Sometimes the technical support response is not clear, need to ask again.

Michael M.
MM

Michael M.

Small-Business (50 or fewer emp.)

4.5/5

"Reliable and fast host with good support"

What do you dislike about A2 Hosting?

After hours support is waste of time as likely in Philippines with mostly unskilled team.

2. Slow Response
Users experience slow response times from support, leading to frustration and unclear communication in resolving issues.
See 6 mentions

See Related User Reviews

Josphate B.
JB

Josphate B.

Small-Business (50 or fewer emp.)

5.0/5

"Great Service, solid Support"

What do you dislike about A2 Hosting?

Hard to say, but if I were to think hard I'd say I hope their waiting queues become faster moving.

Manickavasagam S .
M

Manickavasagam S .

Small-Business (50 or fewer emp.)

3.5/5

"Solid Hosting with Great Speeds but Room for Improvement"

What do you dislike about A2 Hosting?

The support system isn’t great—long wait times and sometimes pushy recommendations for pricier plans. Also, the interface and naming of features can b

3. High Cost
Users find the high cost of A2 Hosting, especially renewal prices, surprisingly burdensome compared to initial rates.
See 5 mentions

See Related User Reviews

Tiwari S.
TS

Tiwari S.

Small-Business (50 or fewer emp.)

5.0/5

"A2 Hosting review"

What do you dislike about A2 Hosting?

One aspect I find disappointing about A2 Hosting is the significant increase in renewal prices compared to the initial promotional rates, which may ca

Arnie G.
AG

Arnie G.

Small-Business (50 or fewer emp.)

4.5/5

"A2 Hosting Support - always there for me"

What do you dislike about A2 Hosting?

Cost of service packages are a bit high but the service is worth it.

4. Customer Support
Users find customer support inadequate, often unresponsive and frustrating, especially during critical issues with their accounts.
See 4 mentions

See Related User Reviews

Michael M.
MM

Michael M.

Small-Business (50 or fewer emp.)

4.5/5

"Reliable and fast host with good support"

What do you dislike about A2 Hosting?

After hours support is waste of time as likely in Philippines with mostly unskilled team.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Straight up protection racket fraud"

What do you dislike about A2 Hosting?

STAY AWAY. A2 Hosting will offer you a good deal and what looks to be a reliable service. But a few months down they road they will start to accuse yo

5. Expensive
Users feel that the service can be expensive, particularly with high renewal prices and frequent upsells.
See 4 mentions

See Related User Reviews

Tiwari S.
TS

Tiwari S.

Small-Business (50 or fewer emp.)

5.0/5

"A2 Hosting review"

What do you dislike about A2 Hosting?

One aspect I find disappointing about A2 Hosting is the significant increase in renewal prices compared to the initial promotional rates, which may ca

Arnie G.
AG

Arnie G.

Small-Business (50 or fewer emp.)

4.5/5

"A2 Hosting Support - always there for me"

What do you dislike about A2 Hosting?

Cost of service packages are a bit high but the service is worth it.

6. Poor Communication
Users report poor communication from A2 Hosting, with unclear support responses and unresponsive ticket systems.
See 4 mentions

See Related User Reviews

HF C.
HC

HF C.

Small-Business (50 or fewer emp.)

4.5/5

"Exceptional performance, reliable support, user-friendly interface. Highly recommended!"

What do you dislike about A2 Hosting?

Sometimes the technical support response is not clear, need to ask again.

Michael M.
MM

Michael M.

Small-Business (50 or fewer emp.)

4.5/5

"Reliable and fast host with good support"

What do you dislike about A2 Hosting?

After hours support is waste of time as likely in Philippines with mostly unskilled team.

7. Long Waiting
Users experience long wait times for customer support, causing frustration and unpredictability in getting assistance.
See 3 mentions

See Related User Reviews

Josphate B.
JB

Josphate B.

Small-Business (50 or fewer emp.)

5.0/5

"Great Service, solid Support"

What do you dislike about A2 Hosting?

Hard to say, but if I were to think hard I'd say I hope their waiting queues become faster moving.

Manickavasagam S .
M

Manickavasagam S .

Small-Business (50 or fewer emp.)

3.5/5

"Solid Hosting with Great Speeds but Room for Improvement"

What do you dislike about A2 Hosting?

The support system isn’t great—long wait times and sometimes pushy recommendations for pricier plans. Also, the interface and naming of features can b

A2 Hosting Reviews (203)

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A2 Hosting Reviews (203)

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Verified User in Information Technology and Services
AI
Enterprise (> 1000 emp.)
"A great hosting at affordable cost"
What do you like best about A2 Hosting?

Used A2 to host my optimized websites. A usual 12 pager wordpress site with a few not so busy Joomla blogs. I loved the fact that A2 kept all my websites updated, with latest patches both for WP and Joomla Review collected by and hosted on G2.com.

What do you dislike about A2 Hosting?

Nothing really, but my company had tieups with Amazon S3, so moved it later there Review collected by and hosted on G2.com.

Verified User in Insurance
EI
Small-Business (50 or fewer emp.)
"120 hours+ of the downtime + backups are NOT available. "
What do you like best about A2 Hosting?

Nothing. It's simply the worst hosting provider I ever worked with Review collected by and hosted on G2.com.

What do you dislike about A2 Hosting?

The downtime of 6+ DAYS (!!!), the support doesn't respond and doesn't care to update the status/provide the ETA, NO backups are available. All the uptime commitments are a big lie. It's absolutely wasted money. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Small-Business (50 or fewer emp.)
"Support is okay, wait times are horrible, host is okay."
What do you like best about A2 Hosting?

They are fast and reliable for their hosting service and agents seem to be knowledable most of the time. Review collected by and hosted on G2.com.

What do you dislike about A2 Hosting?

If you are looking for fast acting support that deals with issues in a fast matter, this is not your hosting, be prepared to wait 2+ hours for any type of support and even longer for solutions. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Great for agency hosting!"
What do you like best about A2 Hosting?

I like the speed of the servers and the great support. Review collected by and hosted on G2.com.

What do you dislike about A2 Hosting?

I don’t like their single website hosting as good as the agency. Review collected by and hosted on G2.com.

JM
react native developer
Small-Business (50 or fewer emp.)
"unlimited storage and data transfer, can host multiple platform's created websites"
What do you like best about A2 Hosting?

A2 hosting is a hosting service which provides unlimited storage and data transfer. It is optimized for software like Drupal, WordPress, and Prestashop. It is high speed and reliable. The customer support is also very responsive. Review collected by and hosted on G2.com.

What do you dislike about A2 Hosting?

Server data backups require swift or turbo hosting plans. These plans can be very costly for small companies. Review collected by and hosted on G2.com.

Verified User in Design
AD
Small-Business (50 or fewer emp.)
"Managed VPS problems"
What do you like best about A2 Hosting?

They market their services well and make it look like a superior service. Review collected by and hosted on G2.com.

What do you dislike about A2 Hosting?

I have an expensive managed VPS (nearly £1k a year with everything included), and one of the Wordpress websites on it got infected with malware. The first I learned of it was the whole VPS being 'suspended' causing all websites on there to disappear (many people therefore upset). After finally getting a reply from A2 and getting the server unsuspended they didn't say why it had been shut down initially and shortly thereafter it got shut down again. They then said it was because malware was bombarding the SMTP server, so they blocked the SMTP port (should have been a reasonable temporary solution). Then they suspended the server again (3rd time in one day) and it took them over 12 hours to reply. I had to chase them this morning via live chat, which didn't help either. So I upgraded to their expensive 'priority support' at which point some non-technical person said they had over-ridden the suspension, and this uptime then gave me just enough time to remove the malware. Then the server went down again. And now I am waiting for a reply to my priority support ticket to get the server unsuspended so I can have another look at the problem. It's funny really how a 'managed VPS' solution that costs £1k a year gets suspended without notice or warning as a result of something they can't help resolve. A2 is not helping me by repeatedly shutting down the server, they are actively and enthusiastically hindering my efforts to resolve the issue in good faith. Review collected by and hosted on G2.com.

obai s.
OS
Administrator
E-Learning
Small-Business (50 or fewer emp.)
"Never thought i would find such a shared hosting with a great performance"
What do you like best about A2 Hosting?

They deliver server response time and speed higher than the other three companies i used before.

but the best thing i like about A2 hosting is that they do not cripple my shared server with extensive limitation rules like other companies.

And the support is fast and most helpful.

speed

support Review collected by and hosted on G2.com.

What do you dislike about A2 Hosting?

although the service is premium and great, i would have appreciated slightly lower prices. Review collected by and hosted on G2.com.

Hussain S.
HS
Chief Technology Officer
Small-Business (50 or fewer emp.)
"overall, it has been an amazing experience"
What do you like best about A2 Hosting?

as a WordPress developer, I have used many hosting companies but believe me these guys provide very fast services. I have plenty of objections from siteground but not from this company. WordPress processing speed is really incredible Review collected by and hosted on G2.com.

What do you dislike about A2 Hosting?

they are often down and support takes a while to reply but overall I don't think they have done a bad job. Review collected by and hosted on G2.com.

Julio Cesar Z.
JZ
Ing. de Proyectos
Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Excellent service. Quality and security for accommodation."
What do you like best about A2 Hosting?

Well, give support in other languages like Spanish and abound more help content in this language. More information on help topics and tutorials on how to make certain settings. There are videos that are somewhat outdated and are no longer a great support as a guide, take the time to make new revisions since it has visually changed the structure of the page. Review collected by and hosted on G2.com.

What do you dislike about A2 Hosting?

Since I started using the service I have not had any problems. The only question you ask for support was answered quickly. Access to the administration site is sometimes slow. The lack of more channels for support or solutions of doubts, thinking of clients outside the United States. Review collected by and hosted on G2.com.

Yvette B.
YB
The Declutterist
Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Knowledgeable - but may have to call back 3-4 times"
What do you like best about A2 Hosting?

I appreciate how kind most of the support staff are, most are very patient, friendly and knowledgeable. I've had my run-ins with a few who did NOT love their job and therefore took it out on me and my questions, making me feel rushed and incomplete in their assistance. Review collected by and hosted on G2.com.

What do you dislike about A2 Hosting?

The run-ins with a few who did NOT love their job and therefore took it out on me and my questions, making me feel rushed and incomplete/dissatisfied in their assistance. I also don't appreciate having to call back several times to get someone who actually knows what they're doing. The advice I take from one rep differs from that which I get from someone else on a callback. It takes a while, but I do get the information that typically results in an upgrade. But I would appreciate some additional help with understanding the developer lingo, when I'm advised as a customer to purchase something that should have been advised to me months ago. It's only when something breaks and my site is down for hours that I hear I need a new PHP and turbo server to improve speed on my site. I get conflicting information and that is frustrating. Review collected by and hosted on G2.com.

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