Vagaro Reviews & Product Details

I like that it’s live person to help when I call. One time, I had a credit card processing question where a client didn’t show for her appt and I want to charge her card on file. The first rep wasn’t able to articulate and assist. The manager stepped in and was able to articulate the limitation of the system and advised a solution to my issue and offer additional tips Review collected by and hosted on G2.com.

I don’t like that customers have to tap and pay each time after their service. When it was Schedulicity, the system allowed a bypass of the card tap Review collected by and hosted on G2.com.

I love that after spending a lot of time organizing my inventory (making sure it's correct and up to date) that when I create a PO and mark it as received, the inventory item quantities update as well. This is how it's supposed to work! Review collected by and hosted on G2.com.

That I have to always make sure I hit "Refresh" to update the screen. I feel like since it's an online platform that it should be able to update in real time, but the tech behind that is not my forte so maybe I'm wrong. Review collected by and hosted on G2.com.

Vagaro has been a game-changer for my alterations business and my handmade crafts shop. The appointment calendar makes scheduling and staying organized effortless, and having my website connected in the same place keeps everything looking professional and easy for clients to use. I also love being able to offer custom-ordered handmade items through the online store—customers can browse, request, and order without the back-and-forth.

The ability to issue invoices and accept payments easily, all in one platform, has been huge—it’s streamlined my workflow, and it’s saved me over $1,000 over the past year. If you need booking, a website, online selling, and invoicing/payments all in one place, I highly recommend Vagaro! Review collected by and hosted on G2.com.

Not being able to list my Business type as Tailoring/Alterations Review collected by and hosted on G2.com.

The software is super user-friendly and gives you a lot of flexibility to build exactly what you need for your business. It’s not overly expensive pricing really depends on the add-ons you choose, which I like because you’re not forced to pay for features you won’t use. You can start simple, work with what fits your operation, and add tools as you grow. Nothing feels unnecessary or overcomplicated, which is huge when you’re running a business and need things to just work. Overall, it’s been a solid investment and a great platform for scheduling, payments, and client management. Review collected by and hosted on G2.com.

One small downside is the learning curve at the beginning, especially when you’re figuring out how everything looks and functions from the client’s side. That said, this feels more like part of the setup and learning process rather than an issue with the software itself. Once you get familiar with it, everything runs smoothly. Review collected by and hosted on G2.com.

I like all the features included in vagaro. The pos system, the forms, especially marketting. the daily deals and advertising your business on vagaro's website/app Review collected by and hosted on G2.com.

1.when i was looking to link quickbooks with vagaro i was under the impression that I would get quickbooks through vagaro and not have to already had have QuickBooks.

2.Having to choose between capturing credit card or deposits. we should be able to assign deposits to certain services and also capture a credit card.

3. Being able to access checkout and charge like square, because sometimes i do events where i dont have to make a client portall

4. being able to send invoices like paypal, also for events where i'm hired out and i don't have a specific service that i charge for. Review collected by and hosted on G2.com.

It is easy to set up services and classes, and then add them to the calendar. I've been able to get my clients used to it fairly quickly. I feel they did a good job transitioning the Schedulicity people over. They were at a disadvantage because I was really happy with Schedulicity, but they made me a believer that Vagaro could meet my needs. Review collected by and hosted on G2.com.

The only thing I really miss is the ability to send messages easily from the classes. I would rather there be a bucket for attendees instead of having to edit the class to see the roster. In Schedulicity, I could open the class, view the roster, and then send the group content they need to know for class. That feature was something I used quite often, and it was included in my monthly fee. Those features cost extra in Vagaro, so it requires more manual work. At this time, it is cost-prohibitive to add those extra expenses. Hopefully, one option will present itself to make it work more easily. Review collected by and hosted on G2.com.

I like the multiple features and options when it comes to scheduling, credit card deposits, calendar merging features, organizing my business. Review collected by and hosted on G2.com.

What I dislike about Vagaro:

What I dislike most is paying a monthly subscription to drive clients to my website, only for those clients to then be shown other salons in my area that are also paying for the same platform. I appreciate the features Vagaro offers, but this creates a frustrating experience for business owners trying to build their own brand and customer base. In the future, this may lead me to consider other platforms, such as GoHighLevel, that offer a more personalized experience without requiring me to build a separate website. Review collected by and hosted on G2.com.

very user friendly. covers all my needs for my business. very few glitches Review collected by and hosted on G2.com.

The calendar layout. It is very hard to distinguish between the lines, especially if you're looking at a week view. It would be great to have a thick line (Horizontal) for the each hour line mark, slightly thinner for 30 minute line mark and then the thin for 15 min line mark. Then have the days of the week slightly different. ie: Monday lighter, Tuesday shaded slightly, Wednesday lighter, etc. Also it would be nice when looking at 2 or more employee calendars that there would be and thick solid line (Vertical) between the week view calendars, so that you can see when one employees week ends and the other begins. it all runs into each other. ie: when trying to schedule a couples appt with 2 employees, is very hard to distinguish between (let's) Fridays schedule for both. It all just blends into each other. Review collected by and hosted on G2.com.

I love how Vagaro keeps everything organized in one place — appointments, client notes, payments, and reminders. The automated texts and emails save me a lot of time, and the professional look of the booking system makes a great impression on clients. It really helps my business run smoothly and feel more professional. Review collected by and hosted on G2.com.

Sometimes the system feels a bit complicated at first, especially when setting up services and forms. There’s a learning curve, and a few features could be more intuitive. Also, clients sometimes get confused because they need to create a Vagaro account to book. But once everything is set up, it works great overall. Review collected by and hosted on G2.com.

Vagaro allows me to fully operate in my zone of holistic wellness. I can focus on client care, program development, and growth while the system manages bookings, packages, retail, and automation behind the scenes. Review collected by and hosted on G2.com.

Square & Vagaro don't sync automatically. I have to choose one or the other. Vagaro does not offer a full banking service like Square (Block) Review collected by and hosted on G2.com.