# Spectora Reviews **Vendor:** Spectora **Category:** [Home Inspection Software](https://www.g2.com/categories/home-inspection) **Average Rating:** 2.8/5.0 **Total Reviews:** 6 ## About Spectora Home inspection report writing software, with business automation tools and marketing support. ## Spectora Reviews ### 1. Despicable leadership that is a liability to my business **Rating:** 0.0/5.0 stars **Reviewed by:** Dylan M. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Spectora?** Good user design, fully integrated enterprise management **What do you dislike about Spectora?** After being bought out by new owners, they have decided to plug a spammy pop up advertisement into my client portal without giving me an option to disable it. This is not free or cheap software. I pay premium subscription fees for two companies and I expect professional software service. My companies are positioned as premium brands in my market and this degrades my brand value and trust with my clients. It is intrusive and violates the private customer transactions of my business. To top it off, they announced this with one week’s notice at the start of our busy season, making the switch to a different software provider as painful as possible. Lastly, according to inspection company, they are taking a hard stance on no refunds for those of us that prepay a year or two in advance. Deceitful, disrespectful, greedy, and indecent business decision. I hope Spectora’s valuation goes to zero. **What problems is Spectora solving and how is that benefiting you?** They aren't. They just created a huge problem for me and are no longer providing any benefit. They are now a liability to my brands. ### 2. Once Efficient for Inspections, Now Degraded by Unhelpful Features and Unfixed Bugs **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Spectora?** Used to be a highly functional app that was great for speeding up the inspection process! **What do you dislike about Spectora?** The service and functionality of the app has degraded over time by devs adding in shiny new features not actually helpful or needed by those of us on the ground doing home inspections while older bugs and known issues have gone unrepaired. They are also currently in the process of going behind their inspectors backs and exploiting our clients info to market and sell directly to them without permission. This massive breach of trust has caused me to switch software and end my 5+ year relationship with the company that I built my business around. **What problems is Spectora solving and how is that benefiting you?** They aren’t unfortunately. They keep adding in more problems and breaking more features as they add “new” things to the App. ### 3. Lipstick on a pig **Rating:** 1.5/5.0 stars **Reviewed by:** Kyle P. | Owner/Operator , Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Spectora?** I went with Spectora origionally because, though they were young, they made a lot of promises in the begining that I was excited to see happen, and I thought at the time they were the only home inspection software that seemed to be constantly innovating and looking to better the experience for their end users. So despite a few issues out of the box, and the fact that they are by far the most expensive software company for inspectors, I had faith what they promised was coming would make the expense and road bumps worth while. 2 years later I can't look at the word spectora without my blood pressure raising because I can't believed I got suckered so badly. **What do you dislike about Spectora?** The least helpful thing about spectora is the support. Regardless of what platform you are on, regular or their advanced business platforms, there is zero phone support. The best I could get when joining advanced after writing into chat for help and going over my advanced account to ensure I have set it up in the best possible way and to see if I could do anything better was a link to schedule out a call 3 - 4 days later. I had that day off and the time to do it right than. I had inspections to conduct over the next few days, not to mention I'm paying them hundreds a month to be the backbone of my inspection company, handle the scheduling, follow up, payments, reporting ect, and the best I can do is chat with someone? Are you kidding me? There is abosolutely zero flexibility in the platform. For example, I have a license and a friend thats an inspector I'm helping start up has a license in his account. I was going to have him come with me on a few inspections while he got his feet wet and to get his confidence up, and maybe in the future when we were doing 10k sq ft houses and over utilize him as a second. Despite him paying $99 already for his license, I needed to pay another $89 on my account plus what we both already paid so he could join me on a few inspections a year. As I have mentioned I have had countless things that have gone wrong, the reporting system that has been stuck in the sandbox for the past year plus we were told was going to be made permanent and the old platform phased out, the updates to that platform you have to approve to get into your report and than, whoops, it starts crashing constantly making it oh so tedious to do your inspection. Despite all of that, not being compensated anything, and the list could go on for awhile, they couldn't figure out a way to make something work. In fact the supervisors had the stones to tell me we don't give products away for free. I didn't see it as asking for a free product. Because of the limitations in your software someone paying you full price for a license can't utilize it with another inspectors account. Where is the love for the loyalty? Instead you acuse me of trying to cheat you? Me paid license, him paid license, him using a license on one of my inspections another 89. So greedy. I would understand fully if he wasnt going to be paying for a license already. How about when advanced launced and was touted vs the ISN and we should utilize spectora advanced because it was cheaper and you could have everything on one platform. Oh wait, than spectora launched the email platform and they are so greedy they are charging $25 a month for it. Guess who is now a lot more expensive than the ISN. They are. Guess what else, ISN come with the email platform to their customers, and from what I hear amazing phone support. But hey, with Spectora you can have chat support during operating hours only. Yes, chat during operating hours only, not 24-7, operating hours. I would say it they have yet to find out what QA is as well based on some experiences. The chat support will literally can just not respond if they aren't sure about the answer, not say a word and come back hour or so later with some lack luster response. I have moved on by than but I see the pop up or email later when I log back in. When in the field if chat is the only way to get ahold of you, and I need help right now, you better be on that. It will drive you crazy waiting 5 - 10 minutes or longer in between answers for the simplest of questions. I recently signed up for repair pricer and home binder. For over 3 months plus now the integration with Spectora hasnt worked properly. When I talk to repair pricer or home binder they both say Spectora doesn't get back to them, and they are a nightmare to deal with. Meanwhile, I guess I kind of have the products and services, sort of at least until the integration gets fixed and I can start utilizing them to their full potential. The repair request builder is pretty cool to show your real estate clients and have them use. The format seems to be better than most of the competition out there now as far as what I have seen. Is this worth 2 - 3 x what I should be paying elsewhere, I doubt it. I would love to help any of their top competitors get some of their weak points ironed out so they could come back and crush Spectora. I can't stand being loyal and fairly patient with a company to ultimately not receive any kind of consideration when I ask them for something, than be told maybe we just arent for you. Boy we sure would like to be, but we just arent for everyone. I love how they would sure like to be, but make no concession, compromise or anything really outside of these weak hallow apologies around their shortcomings. Though I'm sure ultimately due to people just staying where they are comfortable they will retain a good number of the folks with them because they are so deeply tied in with their software at this point. I can tell you software giants like Bob Parsons or someone who I have seen transform companies Bob Olsen would flip their lids if they heard about this being their customers experience with their company. It would get fixed with a quickness and you would feel valued at the end of the experience, not like they could care less if they retained your business or not. I won't mean anything when I leave, but if they keep treating people like they did me, pretty soon things will get skinnier than they can imagine. **What problems is Spectora solving and how is that benefiting you?** They were supposed to be the backbone of my company. More than anything I wish they told me from the begining they didn't have phone support at all. I have heard for over a year its coming, thats just not true at this point. Had I known that I might have made a better decision and went with someone else. Your reporting software, scheduling, payments platform, and if you really want to kill your budget add the emails would be an all in one stop shop. With them, it can quickly become a shop of horrors. ### 4. Great report generating software **Rating:** 5.0/5.0 stars **Reviewed by:** Kelleyann M. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2022 **What do you like best about Spectora?** Spectora syncs seamlessly with ISN so there's no extra work to do when booking an inspection. Reports are professional looking and individualized for each property, making each client/homebuyer feel like they're receiving a thorough easy to read report. **What do you dislike about Spectora?** I wish the sync time wasn't as long when syncing with isn. It's usually about 15-20 minutes after the inspection order is created in isn for it to appear in spectora. **What problems is Spectora solving and how is that benefiting you?** We are saving time with the syncing feature. The reports offer a detailed version and a shortened report detailing the deficit areas. ### 5. Spectora has been a great tool for my business. It makes owning an inspection company more efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon R. | Professional Home Inspector, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2022 **What do you like best about Spectora?** Easy to use and set up for business. Great customer service **What do you dislike about Spectora?** No CRM to view clients and see who I've send emails to **What problems is Spectora solving and how is that benefiting you?** Spectora solves all my business problems as they have a fantastic customer service ### 6. On top of things! **Rating:** 5.0/5.0 stars **Reviewed by:** Steve B. | Business Owner, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2017 **What do you like best about Spectora?** Michael and Kevin have developed a top-notch product and truly listen to their users. Often a suggestion will be made in the Facebook group and within a few days they have implemented something new. **What do you dislike about Spectora?** Nothing to dislike at this point! If there was, it probably would have been updated already. **Recommendations to others considering Spectora:** Start here and go no further in your search. **What problems is Spectora solving and how is that benefiting you?** No problems as of yet. Less time on the job with Spectora. ## Spectora Discussions - [What is Spectora used for?](https://www.g2.com/discussions/what-is-spectora-used-for) - [View Spectora pricing details and edition comparison](https://www.g2.com/products/spectora/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+08%3A25%3A36+-0500&secure%5Bsession_id%5D=2f0a004f-a527-4f4a-982d-fda31270cfc8&secure%5Btoken%5D=0eafbcb4627480a5e941bf3e631207932085c697ee62784309b121312c90b0a7&format=llm_user) ## Spectora Features **Workflow Automation** - Data Capture - Reporting - Mobile Device Support - Editing and Adding - Multi-Inspector Support - Scheduling ## Top Spectora Alternatives - [Home Inspector Pro](https://www.g2.com/products/home-inspector-pro/reviews) - 5.0/5.0 (1 reviews) - [Happy Property](https://www.g2.com/products/happy-property/reviews) - 4.5/5.0 (5 reviews) - [SnapInspect](https://www.g2.com/products/snapinspect/reviews) - 5.0/5.0 (50 reviews)