# Best E-Commerce Personalization Software ## How Many E-Commerce Personalization Software Products Does G2 Track? **Total Products under this Category:** 349 ### Category Stats (Sep 2026) - **Average Rating:** 4.58/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** TxtCart (+1.26%) - Among all products in this category, TxtCart recorded the largest rating increase compared to last month _Last updated: September 01, 2026_ ## How Does G2 Rank E-Commerce Personalization Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 37,700+ Authentic Reviews - 349+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for E-Commerce Personalization Software ![G2 Grid® for E-Commerce Personalization Software plotting products by satisfaction and market presence](https://www.g2.com/categories/e-commerce-personalization/grids.png?focus%5B%5D=43119&focus%5B%5D=19103&focus%5B%5D=21115&focus%5B%5D=4730&focus%5B%5D=27886&focus%5B%5D=56231&focus%5B%5D=1934&focus%5B%5D=35377) Highlighted products: Insider One, Bloomreach, ContactPigeon, AB Tasty, Adobe Commerce (formerly Magento Commerce), MoEngage, ActiveCampaign, and Luigi's Box. Underlying data: [Grid® JSON](https://www.g2.com/categories/e-commerce-personalization/grids.json?focus%5B%5D=insider-one&focus%5B%5D=bloomreach-bloomreach&focus%5B%5D=contactpigeon&focus%5B%5D=ab-tasty&focus%5B%5D=adobe-commerce-formerly-magento-commerce&focus%5B%5D=moengage&focus%5B%5D=activecampaign&focus%5B%5D=luigi-s-box) **Sponsored** ### Stannp.com Send personalized postcards, letters, and self-mailers to customers globally with production centres in US, Canada and Europe. Trigger automatically by your CRM, by customer behavior, or sent as one-off campaigns. We make direct mail as easy to manage as email and equally powerful. Replicate your email strategies with Direct Mail like: \* Recovering abandoned carts with personalized postcards \* Winning back churned customers with targeted offers \* Triggering transactional notifications and renewal reminders automatically \* Running seasonal campaigns to specific customer segments \* Complementing email and paid ads with a physical touchpoint that cuts through Built To Fit Your Existing Stack: Stannp.com integrates with HubSpot, Klaviyo, Zapier, and Make, so you can trigger direct mail from the tools you already use, without rebuilding your workflows. For teams who want full control, a powerful REST API enables custom automations and high-volume programmatic sending. Trusted, Secure and Compliant: Stannp.com is ISO 27001 certified, HIPAA compliant, and ICO registered, making it a reliable choice for businesses handling sensitive customer data across regulated industries including healthcare and financial services. US mailings are processed through a USPS CASS-certified platform; UK mailings as a Royal Mail approved provider. Both ensure address accuracy and maximum deliverability. Simple Enough For Marketers Powerful Enough For Developers: Whether you're uploading a list and sending your first campaign in minutes, or building automated multi-step journeys through the API, Stannp.com scales to how your team works. Live mail tracking, campaign reporting, and ROI measurement are built in from day one. Trusted by over 85,000 businesses across the US, UK, and Canada. Over 1 billion items sent since 2014. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1528&secure%5Bchosen_at%5D=2026-09-03T12%3A55%3A48Z&secure%5Bdisplayable_resource_id%5D=36&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=36&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=49450&secure%5Bresource_id%5D=1528&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fe-commerce-personalization&secure%5Btoken%5D=0adee75bde996cab1230a08a4ed045bd450ac585a4a409e562abb9817b8049cf&secure%5Burl%5D=https%3A%2F%2Fwww.Stannp.com%2Fus%3Fsource%3DG2&secure%5Burl_type%5D=custom_url) ### [Insider One](https://www.g2.com/products/insider-one/reviews) Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement. Trusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader. Loved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 2025 Leader in the Gartner Magic Quadrant for Personalization Engines #1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines Leader in the Forrester Wave for Experience Optimization Platforms, Q4 2024 The Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025 The #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. The company is woman-founded and predominantly women-owned, with 70% of senior executive roles, including the CEO, CMO, CHRO, and CFO, held by women. Through initiatives such as 100 Cities, 100 Projects, Young Engineers Club, SheCodes, and SheLeads, Insider One continues to expand its positive impact across global communities, driving opportunities, inclusion, education, and equity for this and future generations." **Average Rating:** 4.8/5.0 **Total Reviews:** 1,398 #### How Do G2 Users Rate Insider One? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10) - **User Data:** 9.5/10 (Category avg: 8.7/10) - **Targeting:** 9.6/10 (Category avg: 8.6/10) - **Content:** 9.5/10 (Category avg: 8.8/10) #### Who Is the Company Behind Insider One? - **Seller:** [Insider One](https://www.g2.com/sellers/insider-one) - **Company Website:** useinsider.com - **Year Founded:** 2012 - **HQ Location:** Global - **Twitter:** @insiderone 1 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cc5febfc674fa3d396df115be1610fac42b8540af4d7e83ca7710300617575b2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finsiderone%2F&secure%5Burl_type%5D=linkedin_company_website) 1,530 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Digital Marketing Specialist, Marketing Manager - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 46% Medium, 28% Small #### What Do G2 Reviewers Say About Insider One? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Insider One, appreciating quick campaign edits and automated notifications for better engagement. - Users value the **customer engagement features** of Insider One, enabling personalized communications that boost interaction and conversion. - Users value the **personalized experience** offered by Insider One, enhancing customer engagement across various channels. - Users value the **high engagement** capabilities of Insider One, enhancing communication through personalized and timely interactions. - Users are highly satisfied with the **proactive support** from the Customer Success team, enhancing their overall experience. ##### Cons - Users find the **learning curve steep** due to numerous features, but support helps manage the complexities. - Users find the **difficult learning** process challenging due to the platform's complexity and steep learning curve. - Users find the **time-consuming setup process** for campaigns and surveys frustrating and often delays execution. - Users find a **high learning curve** with Insider One, making initial use challenging despite eventual appreciation of its tools. - Users face **integration issues** with Insider One, finding the process time-consuming and overly complex due to technical requirements. #### What Are Recent G2 Reviews of Insider One? **["Insider powered channels now drive roughly 5X% of our total web revenue"](https://www.g2.com/survey_responses/insider-one-review-10691142)** **Rating:** 5.0/5.0 stars _— Thang V._ [Read full review](https://www.g2.com/survey_responses/insider-one-review-10691142) **["Powerful Personalization and Automation tool for Real Estate Marketplaces"](https://www.g2.com/survey_responses/insider-one-review-13398202)** **Rating:** 4.5/5.0 stars _— Nikoletta S._ [Read full review](https://www.g2.com/survey_responses/insider-one-review-13398202) #### What Are G2 Users Discussing About Insider One? - [Do you recommend connecting Insider with Yotpo?](https://www.g2.com/discussions/do-you-recommend-connecting-insider-with-yotpo) - 1 comment - [Can we decide which campaigns need to be prioritized more when users are eligible for multiple journeys and can receive multiple messages?](https://www.g2.com/discussions/can-we-decide-which-campaigns-need-to-be-prioritized-more-when-users-are-eligible-for-multiple-journeys-and-can-receive-multiple-messages) - 1 comment - [Does Insider offer predictive segments to target users?](https://www.g2.com/discussions/does-insider-offer-predictive-segments-to-target-users) - 1 comment - [Is it possible to send personalized product recommendations on web push?](https://www.g2.com/discussions/is-it-possible-to-send-personalized-product-recommendations-on-web-push) - 1 comment - [How can Insider help personalize experiences while respecting customers’ privacy?](https://www.g2.com/discussions/how-can-insider-help-personalize-experiences-while-respecting-customers-privacy) - 1 comment ### [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) Bloomreach is the agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses create experiences that drive higher growth and lasting loyalty. Bloomreach drives personalization for 1,400+ brands around the world, including American Eagle, Sonepar, and Pandora. The target audience for Bloomreach encompasses commerce businesses of all sizes that are looking to optimize customer interactions and drive sales growth. Its suite of products is particularly beneficial for marketers, content creators, and ecommerce managers who aim to improve customer engagement and conversion rates. Bloomreach is well-suited for brands operating across multiple channels, as it provides a cohesive strategy to connect with customers effectively. Use cases include personalized marketing campaigns, enhanced product discovery, streamlined content management, and AI-driven customer service, making it a versatile tool for various business needs. Key features of Bloomreach include its Engagement platform, which offers robust marketing automation capabilities that enable businesses to deliver personalized messages and offers based on customer behavior. The Discovery solution enhances the search experience on ecommerce sites, ensuring that customers can easily find products that match their interests. Additionally, the Content product functions as a headless content management system (CMS), allowing for flexible content delivery across various platforms. The Clarity tool, an AI-powered conversational shopping assistant, further enriches the customer experience by facilitating real-time interactions and support. The integration of Loomi, Bloomreach's AI for ecommerce, significantly amplifies the platform's capabilities by enabling rapid data processing and analysis. This results in new pathways for customers to engage with products, ultimately leading to increased profitability and accelerated business growth. Bloomreach is designed to simplify complex tasks, offering advanced customer journeys, social ad retargeting, omnichannel support, and AI-powered optimization. This comprehensive feature set provides a holistic view of the customer, optimizing experiences across all channels. The platform is also cost-effective and faster to deploy compared to competitors, reducing reliance on third-party solutions and lowering the total cost of ownership. With high ratings in customer reviews, Bloomreach is recognized for the quality of its user guides, support, and overall reliability, making it a valuable asset for businesses seeking to enhance their ecommerce strategies. **Average Rating:** 4.6/5.0 **Total Reviews:** 781 #### How Do G2 Users Rate Bloomreach? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10) - **User Data:** 8.8/10 (Category avg: 8.7/10) - **Targeting:** 8.9/10 (Category avg: 8.6/10) - **Content:** 8.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind Bloomreach? - **Seller:** [Bloomreach](https://www.g2.com/sellers/bloomreach) - **Company Website:** www.bloomreach.com - **Year Founded:** 2009 - **HQ Location:** Mountain View, CA - **Twitter:** @bloomreach\_tm 10,400 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a3fea6edee32fac5b3c6202f39bea693a3046a210909e31f453a826a29715ee3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbloomreach%2F&secure%5Burl_type%5D=linkedin_company_website) 1,140 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CRM Manager, Marketing Manager - **Top Industries:** Retail, Marketing and Advertising - **Company Size:** 49% Medium, 27% Small #### What Do G2 Reviewers Say About Bloomreach? _AI-generated summary from verified user reviews_ ##### Pros - Users find Bloomreach's **ease of use** exceptional, facilitating quick implementation and smooth day-to-day operations. - Users greatly value the **extensive reporting dashboards** , intuitive interface, and exceptional support from Bloomreach, streamlining their daily tasks. - Users greatly appreciate the **outstanding support** from Bloomreach, ensuring quick resolution and a seamless experience. - Users commend the **outstanding customer support** from Bloomreach, highlighting exceptional responsiveness and professionalism from the team. - Users find Bloomreach to have a **highly intuitive interface** , making it easy for teams to utilize effectively. ##### Cons - Users find the **learning curve steep** , as the interface isn't intuitive initially, but documentation aids in mastery. - Users find the **limited features** of Bloomreach challenging, especially regarding the learning curve and customization complexities. - Users are disappointed with **missing features** like email preview and poor communication from account reps. - Users find the **learning difficulty** with Bloomreach's advanced features and initial setup to be quite frustrating. - Users find the **difficult learning** curve for advanced features in Bloomreach to be a significant hurdle initially. #### What Are Recent G2 Reviews of Bloomreach? **["Bloomreach’s Flexibility Makes Personalized Campaigns Easy at Scale"](https://www.g2.com/survey_responses/bloomreach-review-13368647)** **Rating:** 4.5/5.0 stars _— Ariana H._ [Read full review](https://www.g2.com/survey_responses/bloomreach-review-13368647) **["Powerful Category-Level Segmentation for Smarter CRM Audiences"](https://www.g2.com/survey_responses/bloomreach-review-13367580)** **Rating:** 5.0/5.0 stars _— Megha S._ [Read full review](https://www.g2.com/survey_responses/bloomreach-review-13367580) #### What Are G2 Users Discussing About Bloomreach? - [What is Bloomreach used for?](https://www.g2.com/discussions/what-is-bloomreach-used-for) - 2 comments ### [ContactPigeon](https://www.g2.com/products/contactpigeon/reviews) ContactPigeon empowers retailers to build interactions that resonate deeply with their customers. By unifying real-time customer data with advanced AI and automation engines, we enable businesses to scale their engagements across channels effectively while cultivating enduring customer loyalty through every step of the customer journey. The platform is built around two core components. The Omnichannel Customer Engagement solution enables retailers to manage and execute marketing campaigns across multiple built-in messaging channels, ensuring consistency and relevance in every customer interaction. Our powerful Customer Data Platform (CDP) collects, analyzes, and uses customer data to create automated, personalized experiences at scale. Together, these components provide a comprehensive solution for retailers looking to build meaningful, lasting relationships with their audience. The ContactPigeon suite offers a robust set of features, including: • Automated customer journey orchestration that ensures a cohesive and seamless experience across all touchpoints and channels • Built-in messaging channels and campaign manager that covers email, mobile (sms / WhatsApp / Viber), push notifications, pop-ups, forms, chatbot, and direct mails • BI tools for real-time analytics and customizable dashboards for deep insights into customer behavior and campaign performance • AI-driven product recommendations and RFM analysis to enhance the shopping experience and predict the at-risk customers • Advanced customer segmentation and clustering capabilities to segment your audience effectively, enabling targeted marketing that resonates with specific groups **Average Rating:** 4.9/5.0 **Total Reviews:** 288 #### How Do G2 Users Rate ContactPigeon? - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.2/10) - **User Data:** 10.0/10 (Category avg: 8.7/10) - **Targeting:** 9.9/10 (Category avg: 8.6/10) - **Content:** 9.9/10 (Category avg: 8.8/10) #### Who Is the Company Behind ContactPigeon? - **Seller:** [ContactPigeon](https://www.g2.com/sellers/contactpigeon) - **Company Website:** www.contactpigeon.com - **Year Founded:** 2014 - **HQ Location:** Athens, Greece - **Twitter:** @ContactPigeon 456 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7eb5dfe9f23281a5d694be00205c4ddfc498b315e368a971a70653f480efa3e0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10507750%2F&secure%5Burl_type%5D=linkedin_company_website) 32 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Manager, Digital Marketing Manager - **Top Industries:** Apparel & Fashion, Retail - **Company Size:** 62% Small, 33% Medium #### What Do G2 Reviewers Say About ContactPigeon? _AI-generated summary from verified user reviews_ ##### Pros - Users value **automation efficiency** with ContactPigeon, enabling organized communication and seamless management of recurring tasks. - Users appreciate the **automation features** of ContactPigeon, streamlining operations and driving revenue growth effectively. - Users praise the **effective customer engagement tools** of ContactPigeon, enhancing relationships and driving sales through automation. - Users appreciate the **efficiency and effectiveness** of ContactPigeon email marketing, enhancing campaign management through a unified platform. - Users appreciate the **wide variety of features** in ContactPigeon, enabling seamless management and effective marketing strategies. ##### Cons - Users note a **learning curve** in navigating advanced features, making initial use somewhat challenging and time-consuming. - Users experience **slow performance** when loading large campaign lists or updating segments, impacting usability occasionally. - Users notice some **slow loading times** when accessing larger campaign lists, affecting their overall experience with ContactPigeon. - Users find the **high complexity** of automations and tools requires significant support and preparation for effective use. - Users find the **user experience lacking** in some specific areas, which can hinder effective use of the platform. #### What Are Recent G2 Reviews of ContactPigeon? **["A reliable solution that fits easily into agency workflows"](https://www.g2.com/survey_responses/contactpigeon-review-5218927)** **Rating:** 5.0/5.0 stars _— Eleana D._ [Read full review](https://www.g2.com/survey_responses/contactpigeon-review-5218927) **["Flexible platform for custom implementations and very responsive support"](https://www.g2.com/survey_responses/contactpigeon-review-7372894)** **Rating:** 5.0/5.0 stars _— Thanasis C._ [Read full review](https://www.g2.com/survey_responses/contactpigeon-review-7372894) #### What Are G2 Users Discussing About ContactPigeon? - [What is ContactPigeon used for?](https://www.g2.com/discussions/what-is-contactpigeon-used-for) ### [AB Tasty](https://www.g2.com/products/ab-tasty/reviews) At AB Tasty, we’re your partner for pushing great ideas even further through optimization. We achieve this by empowering brands to build better experiences using personalization, experimentation, recommendations, search and the market’s only emotions-based segmentation solution. Our all-in-one platform offers web and API solutions for a unified approach to creating seamless experiences. We are a trusted partner in optimization and innovation to over 1,100 brands including Kering, McDonald’s, Ulta Beauty, L’Oreal, Disneyland Paris, LVMH, and many others. Our global team of experts is what sets us apart with an unmatched customer-first mindset embedded into company culture. To learn more, visit www.abtasty.com **Average Rating:** 4.4/5.0 **Total Reviews:** 415 #### How Do G2 Users Rate AB Tasty? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10) - **User Data:** 7.5/10 (Category avg: 8.7/10) - **Targeting:** 8.1/10 (Category avg: 8.6/10) - **Content:** 7.8/10 (Category avg: 8.8/10) #### Who Is the Company Behind AB Tasty? - **Seller:** [VWO AB Tasty](https://www.g2.com/sellers/vwo-ab-tasty) - **Company Website:** www.abtasty.com - **Year Founded:** 2009 - **HQ Location:** PARIS, France - **Twitter:** @ABTasty 11,859 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=999c5952730de78c29f193f07f381226dd70ea920bf7a7dae24e0466652c1a3f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1885711%2F&secure%5Burl_type%5D=linkedin_company_website) 339 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Product Manager, Chef de projet digital - **Top Industries:** Retail, Cosmetics - **Company Size:** 50% Medium, 32% Large #### What Do G2 Reviewers Say About AB Tasty? _AI-generated summary from verified user reviews_ ##### Pros - Users find AB Tasty to be **very easy to use** , appreciating its intuitive interface and user-friendly analytics tools. - Users commend the **reactive and helpful customer support** from AB Tasty, enhancing their testing experience significantly. - Users appreciate the **ease of A/B testing setup** with great support and intuitive interface of AB Tasty. - Users value the **helpful customer support** from AB Tasty, enhancing their testing and optimization experiences significantly. - Users value the **easy setup** of AB Tasty, enabling quick experiments and personalisation without technical hurdles. ##### Cons - Users note the **lack of straightforward integrations** with Salesforce, impacting analytics and requiring manual workaround solutions. - Users often face **testing difficulties** with AB Tasty, finding the QA process cumbersome and inconsistent with live site visuals. - Users find the **difficult learning** curve for advanced features in AB Tasty can hinder initial user experience. - Users find the **learning curve challenging** , particularly with advanced features and navigation of AB Tasty's extensive options. - Users are disappointed by the **missing native integrations** , which complicates analytics and necessitates workarounds. #### What Are Recent G2 Reviews of AB Tasty? **["AB Tasty Makes A/B Testing and Targeting Easy for Data-Driven Decisions"](https://www.g2.com/survey_responses/ab-tasty-review-13373990)** **Rating:** 4.0/5.0 stars _— Manish K._ [Read full review](https://www.g2.com/survey_responses/ab-tasty-review-13373990) **["Easy A/B Testing and Personalization with Powerful Analytics in AB Tasty"](https://www.g2.com/survey_responses/ab-tasty-review-13229482)** **Rating:** 4.5/5.0 stars _— LOKESH G._ [Read full review](https://www.g2.com/survey_responses/ab-tasty-review-13229482) #### What Are G2 Users Discussing About AB Tasty? - [What is AB Tasty used for?](https://www.g2.com/discussions/what-is-ab-tasty-used-for) - [What is Flagship used for?](https://www.g2.com/discussions/what-is-flagship-used-for) ### [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) Adobe Commerce delivers high-performing, personalized shopping at scale. Delivered as Adobe Commerce as a Cloud Service (ACCS), it boosts conversion with an AI-powered storefront, built-in merchandising, and GenAI-driven content. ACCS supports rapid expansion through multi-site, multi-language, and multi-brand capabilities, handling millions of SKUs, complex catalogs, and custom pricing. Always-on SaaS innovation lowers total cost of ownership by removing upgrade overhead and minimizing maintenance. For brands that want the same performance, personalization, and merchandising benefits without replacing their existing commerce backend, Adobe Commerce Optimizer (ACO) provides a flexible alternative. Powered by Edge Delivery Services, it enables faster conversion, scalability, and personalization—without the need to replatform. Both solutions integrate natively with Adobe Experience Cloud tools like Adobe Target, Adobe Journey Optimizer, and Adobe Real-Time CDP, enabling real-time data activation, personalized marketing, and connected customer journeys. **Average Rating:** 4.0/5.0 **Total Reviews:** 598 #### How Do G2 Users Rate Adobe Commerce (formerly Magento Commerce)? - **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 9.2/10) - **User Data:** 7.0/10 (Category avg: 8.7/10) - **Targeting:** 8.2/10 (Category avg: 8.6/10) - **Content:** 7.9/10 (Category avg: 8.8/10) #### Who Is the Company Behind Adobe Commerce (formerly Magento Commerce)? - **Seller:** [Adobe](https://www.g2.com/sellers/adobe) - **Company Website:** adobe.com - **Year Founded:** 1982 - **HQ Location:** San Jose, CA - **Twitter:** @Adobe 956,842 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4bd838466d461c6fe81e09c861e82adaaf56d5a567f856b855f9808677f90560&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1480%2F&secure%5Burl_type%5D=linkedin_company_website) 42,087 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Manager, Software Engineer - **Top Industries:** Retail, Information Technology and Services - **Company Size:** 58% Small, 30% Medium #### What Do G2 Reviewers Say About Adobe Commerce (formerly Magento Commerce)? _AI-generated summary from verified user reviews_ ##### Pros - Users rave about the **remarkable customization options** and seamless integration capabilities of Adobe Commerce, enhancing their online store experience. - Users love the **flexibility and extensive customizability** of Adobe Commerce, empowering tailored solutions for their businesses. - Users love the **extensive customization options** of Adobe Commerce, enabling tailored solutions for diverse ecommerce needs. - Users admire the **flexibility** of Adobe Commerce, enabling seamless customization and integration tailored to business needs. - Users value the **sophisticated integration capabilities** of Adobe Commerce, enhancing performance and scalability for robust e-commerce solutions. ##### Cons - Users find the **steep learning curve** challenging, requiring significant time and expertise for effective use of Adobe Commerce. - Users struggle with **developer dependency** , finding troubleshooting and customization difficult without technical expertise or assistance. - Users find the **complexity and steep learning curve** of Adobe Commerce challenging, impacting setup and performance negatively. - Users find the **complex setup** of Adobe Commerce overwhelming, requiring technical skills and potentially developer assistance. - Users experience **slow performance** with Adobe Commerce, noting lengthy load times and complex initial setup challenges. #### What Are Recent G2 Reviews of Adobe Commerce (formerly Magento Commerce)? **["Solid E-commerce Platform, but Requires Developer Support"](https://www.g2.com/survey_responses/adobe-commerce-formerly-magento-commerce-review-12838099)** **Rating:** 4.0/5.0 stars _— Praney M._ [Read full review](https://www.g2.com/survey_responses/adobe-commerce-formerly-magento-commerce-review-12838099) **["Scalable Cloud Flexibility That Handles Traffic Spikes with Ease"](https://www.g2.com/survey_responses/adobe-commerce-formerly-magento-commerce-review-12746090)** **Rating:** 4.5/5.0 stars _— Praveen R._ [Read full review](https://www.g2.com/survey_responses/adobe-commerce-formerly-magento-commerce-review-12746090) #### What Are G2 Users Discussing About Adobe Commerce (formerly Magento Commerce)? - [What is Adobe Commerce (formerly Magento Commerce) used for?](https://www.g2.com/discussions/what-is-adobe-commerce-formerly-magento-commerce-used-for) - 2 comments, 1 upvote ### [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) ActiveCampaign is the autonomous marketing platform built to transform how marketers, agencies, and business owners work. Use Active Intelligence to power goal-aware automations and orchestrate personalized experiences across email, SMS, and WhatsApp. Effortlessly integrate with 1000+ apps, uncover deep performance insights, and optimize your workflows so you win every day. - Autonomous marketing Built on the foundation of marketing automation, fuel your marketing strategy and customer journeys with AI-driven execution, optimization, and insight at every step. - AI agents Run entire marketing campaigns through simple prompts, backed by Active Intelligence. - Cross-channel marketing Reach prospects and customers wherever they are, with email, SMS, WhatsApp, and more. - On-brand, personalized content Creative tools that deliver professional, conversion-ready designs for email and landing pages. - CRM Track, manage, and automate your sales process. - 1000+ apps & integrations Connect ActiveCampaign to your favorite tools. **Average Rating:** 4.4/5.0 **Total Reviews:** 14,253 #### G2 Deal: G2 buyers save 15%! Whether you’re looking to increase brand awareness, drive more leads, or convert more customers, ActiveCampaign has you covered. Take your marketing to the next level and achieve the engagement and growth you’ve been looking for. G2 buyers save 15% off annual ActiveCampaign subscriptions! [View this exclusive G2 deal](https://www.g2.com/deals/offers/debfa34b-992a-49e8-8acb-a4949ed66da9?source=categories) #### How Do G2 Users Rate ActiveCampaign? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10) - **User Data:** 7.9/10 (Category avg: 8.7/10) - **Targeting:** 7.9/10 (Category avg: 8.6/10) - **Content:** 7.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind ActiveCampaign? - **Seller:** [ActiveCampaign](https://www.g2.com/sellers/activecampaign) - **Company Website:** www.activecampaign.com - **Year Founded:** 2003 - **HQ Location:** Chicago, IL - **Twitter:** @ActiveCampaign 13,203 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ecaffa7a4dd54b3f72ef9abc63c48d5efe51974c2974dfaa5d09b34c1e0c97bd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F221390%2F&secure%5Burl_type%5D=linkedin_company_website) 848 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness - **Company Size:** 92% Small, 7% Medium #### What Do G2 Reviewers Say About ActiveCampaign? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** in ActiveCampaign, appreciating seamless automation and straightforward features for personal tasks. - Users love the **easy automation programming** of ActiveCampaign, streamlining their workflow and enhancing customer communication. - Users praise the **powerful and easy automation features** of ActiveCampaign, enhancing their workflow efficiency and organization. - Users love the **phenomenal automation features** of ActiveCampaign, enhancing email campaigns with effective segmentation and tailored messaging. - Users value ActiveCampaign for its **all-in-one platform** , offering effective segmentation and personalized email marketing capabilities. ##### Cons - Users experience a **steep learning curve** with ActiveCampaign, requiring additional support to navigate its features effectively. - Users express concerns about the **missing features** such as easy form building and custom date triggers. - Users find the **pricing steep** , especially for newer plans, which may be a barrier for some businesses. - Users find the **limited features** of ActiveCampaign frustrating, particularly in reporting, automation testing, and design flexibility. - Users find ActiveCampaign **not intuitive** , struggling with complicated automations and email creation processes that hinder efficiency. #### What Are Recent G2 Reviews of ActiveCampaign? **["Automation That Runs Reliably"](https://www.g2.com/survey_responses/activecampaign-review-13366443)** **Rating:** 4.5/5.0 stars _— Micah J._ [Read full review](https://www.g2.com/survey_responses/activecampaign-review-13366443) **["ActiveCampaign gave us more control over personalization without pushing everything to development"](https://www.g2.com/survey_responses/activecampaign-review-13355817)** **Rating:** 5.0/5.0 stars _— Valeria B._ [Read full review](https://www.g2.com/survey_responses/activecampaign-review-13355817) #### What Are G2 Users Discussing About ActiveCampaign? - [What are some creative ways businesses are using ActiveCampaign to automate their marketing efforts?](https://www.g2.com/discussions/what-are-some-creative-ways-businesses-are-using-activecampaign-to-automate-their-marketing-efforts) - 1 comment - [How much does ActiveCampaign cost?](https://www.g2.com/discussions/how-much-does-activecampaign-cost) - 1 comment - [What is ActiveCampaign CRM?](https://www.g2.com/discussions/what-is-activecampaign-crm) - 1 comment - [Does ActiveCampaign have a CRM?](https://www.g2.com/discussions/does-activecampaign-have-a-crm) - 7 comments - [What is ActiveCampaign used for?](https://www.g2.com/discussions/what-is-activecampaign-used-for) - 20 comments ### [MoEngage](https://www.g2.com/products/moengage/reviews) MoEngage is an Agentic customer engagement platform trusted by 1,350+ global brands, including Coca-Cola, Flipkart, Starbucks, Citibank, Domino’s, T-Mobile, and OYO. We power personalized experiences for 2 billion users monthly, tracking over 1 trillion data points and delivering 100B+ messages per month. Founded in 2014 to solve repetitive customer engagement challenges, the platform has evolved into a full-stack solution that unifies data, AI, and engagement across 16+ channels. At the core of our platform is Merlin AI - a purpose-built Agentic AI for marketing teams. MoEngage’s Merlin AI enables marketers with a suite of specialized native and custom agents to build segments, campaigns, discover insights, and automate marketing workflows. With our acquisition of Aampe, brands can now create a decisioning agent per user to bring true 1:1 personalization at scale. Industry analysts and the marketers who use the platform every day agree: MoEngage is the leading modern alternative to legacy marketing clouds. It has been recognized as a top 4 vendor in The Forrester Wave™ for Cross-Channel Marketing Hubs 2024, a Visionary in Gartner® Magic Quadrant™ for Personalization Engines 2026, and a Leader in the IDC MarketScape for AI-enabled Customer Data Platforms 2026. This analyst validation is backed up by customers, who have named MoEngage as a "Customers’ Choice" in the Gartner® Peer Insights™ Voice of the Customer for Multichannel Marketing Hubs for three years in a row! MoEngage helps brands in 60+ countries to create standout digital experiences for more than 2 billion customers every month. MoEngage is backed by leading investors, including Goldman Sachs Asset Management, B Capital, Steadview Capital, ChrysCapital, Multiples, Eight Roads, F-Prime, and Matrix Partners, with 800+ employees across 15 global offices, recently closing a $280M Series F round. **Average Rating:** 4.5/5.0 **Total Reviews:** 509 #### How Do G2 Users Rate MoEngage? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10) - **User Data:** 9.0/10 (Category avg: 8.7/10) - **Targeting:** 9.1/10 (Category avg: 8.6/10) - **Content:** 9.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind MoEngage? - **Seller:** [MoEngage](https://www.g2.com/sellers/moengage) - **Company Website:** www.moengage.com - **Year Founded:** 2014 - **HQ Location:** San Francisco, California - **Twitter:** @moengage 2,530 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3dfe3f42dace642de52fb6eada7fa99e23bbc66baa828a4c227182937790145e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4800048%2F&secure%5Burl_type%5D=linkedin_company_website) 956 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Product Manager, Digital Marketing Manager - **Top Industries:** Financial Services, Online Media - **Company Size:** 56% Medium, 24% Small #### What Do G2 Reviewers Say About MoEngage? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of MoEngage, making data management and campaign optimization seamless and efficient. - Users love the **user-friendly interface** of MoEngage, enabling easy funnel building and seamless data access. - Users value the **real-time analytics** of MoEngage, enhancing decision-making and user understanding through detailed insights. - Users find MoEngage **helpful for segmentation** and campaign stats, simplifying data complexities for effective management. - Users value the **efficient campaign management** of MoEngage, enhancing lead generation and overall marketing effectiveness. ##### Cons - Users notice **missing session-related attributes** , requiring tech help and facing notification delivery issues on some devices. - Users find the **steep learning curve** challenging, requiring significant time and effort to understand MoEngage's functionality. - Users note **limitations in live features** and costly API scaling, hindering MoEngage's overall effectiveness. - Users find the **complexity** in segment management and AI tools challenging, impacting user experience and functionality. - Users find the **difficult learning** curve of MoEngage challenging, particularly for new users exploring its features. #### What Are Recent G2 Reviews of MoEngage? **["MoEngage Turns Raw Event Data into Actionable, Visual Campaign Journeys"](https://www.g2.com/survey_responses/moengage-review-12502802)** **Rating:** 4.5/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/moengage-review-12502802) **["Powerful multi-channel CRM with strong product analytics"](https://www.g2.com/survey_responses/moengage-review-13211900)** **Rating:** 5.0/5.0 stars _— Abhijeet K._ [Read full review](https://www.g2.com/survey_responses/moengage-review-13211900) #### What Are G2 Users Discussing About MoEngage? - [What is MoEngage used for?](https://www.g2.com/discussions/moengage-what-is-moengage-used-for) - 1 comment, 1 upvote - [What is MoEngage used for?](https://www.g2.com/discussions/what-is-moengage-used-for) - 2 comments ### [Epsilon Accelerate](https://www.g2.com/products/epsilon-accelerate/reviews) Yieldify is a fully managed end-to-end personalization platform that helps ecommerce businesses generate more revenue by engaging their customers with personalized experiences. In the last 4 years, more than 1000 ecommerce brands in North America, Europe and Asia-Pacific have generated over $2.5 billion in extra revenue with Yieldify’s full-service team and platform. With Yieldify, you can give every visitor the right website experience, at the right time, no matter where they are in your funnel. **Average Rating:** 4.7/5.0 **Total Reviews:** 143 #### How Do G2 Users Rate Epsilon Accelerate? - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.2/10) - **User Data:** 8.7/10 (Category avg: 8.7/10) - **Targeting:** 8.9/10 (Category avg: 8.6/10) - **Content:** 8.8/10 (Category avg: 8.8/10) #### Who Is the Company Behind Epsilon Accelerate? - **Seller:** [Epsilon](https://www.g2.com/sellers/epsilon) - **Year Founded:** 1969 - **HQ Location:** Irving, TX - **Twitter:** @EpsilonMktg 6,474 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=932d9946eb8d6b9e5d2759c384e3a7ef8ccdf0905b99d38e1f5c258758edbc17&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fepsilon%2F&secure%5Burl_type%5D=linkedin_company_website) 10,374 employees on LinkedIn® - **Ownership:** NYSE:ADS #### Who Uses This Product? - **Who Uses This:** Marketing Manager, Ecommerce Manager - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 47% Medium, 43% Small #### What Are Recent G2 Reviews of Epsilon Accelerate? **["Delivered on their pre-sales plans"](https://www.g2.com/survey_responses/epsilon-accelerate-review-7102924)** **Rating:** 5.0/5.0 stars _— Paul S._ [Read full review](https://www.g2.com/survey_responses/epsilon-accelerate-review-7102924) **["Great all round"](https://www.g2.com/survey_responses/epsilon-accelerate-review-7132624)** **Rating:** 4.5/5.0 stars _— Anjuli P._ [Read full review](https://www.g2.com/survey_responses/epsilon-accelerate-review-7132624) #### What Are G2 Users Discussing About Epsilon Accelerate? - [What is Yieldify production com?](https://www.g2.com/discussions/what-is-yieldify-production-com) - [What is app Yieldify com?](https://www.g2.com/discussions/what-is-app-yieldify-com) - [What is TD Yieldify?](https://www.g2.com/discussions/what-is-td-yieldify) - 1 comment, 1 upvote - [What does Yieldify do?](https://www.g2.com/discussions/what-does-yieldify-do) - 1 comment, 1 upvote ### [Luigi's Box](https://www.g2.com/products/luigi-s-box/reviews) Luigi's Box is a product search and discovery solution suitable for any e-commerce platform. Luigi's Box magic starts with detailed analytics dashboards giving you all the relevant information about the performance of search & navigation elements on your site. Learn more about the performance of your store, track customer interactions, product popularity, and more, so you can ensure the best shopping experiences with our AI-powered Search, Recommender, Product Listing, Conversational Agent, and Shopping Assistant products. Give your visitors the ultimate tools to discover your products as efficiently as possible. Luigi's Box is a solution that you and your customers will enjoy using. Luigi's Box is a solution with frequent wins and awards from top software review sites, and a frequent winner of the "Best Est. ROI" and “Leader” G2 badges. Our advanced features are suitable for any e-commerce platform, and they are flexible for any use case. Over the years, we have established several successful collaborations, evidenced by case studies from our satisfied customers, such as Notino, Under Armour, KiK, Škoda, Eurofirany or Lucide. Our products have helped our clients significantly increase search usage, conversions and revenue. Their success stories and other business growth case studies are available on our website. Luigi's Box offers a user-friendly integration, configuration, and interface, so even non-experienced users can get started easily. To get Luigi’s Box on your website, you start by pasting the tracking script into the header of your website and follow a couple very simple steps. We offer multiple flexible integration types for our clients, even for advanced experts. In addition, we have a team of specialists and quality customer support who are always ready and happy to help. One of the best things is that Luigi's Box doesn't negatively affect the functionality of your website, including rendering. So are you ready to try it out? Increase your revenue with better search and product discovery solutions by Luigi’s Box today. **Average Rating:** 4.8/5.0 **Total Reviews:** 429 #### How Do G2 Users Rate Luigi's Box? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10) - **User Data:** 9.2/10 (Category avg: 8.7/10) - **Targeting:** 9.3/10 (Category avg: 8.6/10) - **Content:** 9.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind Luigi's Box? - **Seller:** [Luigi's Box](https://www.g2.com/sellers/luigi-s-box) - **Company Website:** www.luigisbox.com - **Year Founded:** 2016 - **HQ Location:** Bratislava - **Twitter:** @LuigisBox 180 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9e476178ae8c9b115252c2eecddae12ae1be5e096b5fbdb94a42dd203ef139f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fluigisbox%2F&secure%5Burl_type%5D=linkedin_company_website) 129 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, CMO - **Top Industries:** Retail, Marketing and Advertising - **Company Size:** 59% Small, 36% Medium #### What Do G2 Reviewers Say About Luigi's Box? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **advanced search functionality** of Luigi's Box, enhancing e-commerce success with AI-powered features. - Users highlight the **improved search efficiency** of Luigi's Box, appreciating its user-friendly design and excellent support. - Users value the **ease of use** of Luigi's Box, appreciating its intuitive interface and minimal learning curve. - Users commend the **excellent customer support** from Luigi's Box, noting their quick response and helpfulness. - Users praise the **excellent support** and seamless integration of Luigi's Box, enhancing their e-commerce experience significantly. ##### Cons - Users find the **price of Luigi's Box** to be high, especially for small shops, impacting overall satisfaction. - Users found the **setup difficulty** of Luigi's Box challenging, causing frustrations during integration and onboarding. - Users find the **difficult implementation** of Luigi's Box challenging, requiring significant time and support for successful integration. - Users find the **learning curve steep** with Luigi's Box, requiring time to adapt to its extensive features. - Users find the **complex setup** process challenging, requiring significant time and technical expertise for proper integration. #### What Are Recent G2 Reviews of Luigi's Box? **["Powerful Search and Recommendation Solution – Strongly Recommended!"](https://www.g2.com/survey_responses/luigi-s-box-review-10863746)** **Rating:** 4.5/5.0 stars _— Denis D._ [Read full review](https://www.g2.com/survey_responses/luigi-s-box-review-10863746) **["Like a Good Salesperson for My Online Store"](https://www.g2.com/survey_responses/luigi-s-box-review-6920722)** **Rating:** 5.0/5.0 stars _— Naděžda M._ [Read full review](https://www.g2.com/survey_responses/luigi-s-box-review-6920722) #### What Are G2 Users Discussing About Luigi's Box? - [What is Luigi's Box used for?](https://www.g2.com/discussions/what-is-luigi-s-box-used-for) - 1 comment ### [D·engage](https://www.g2.com/products/d-engage/reviews) D·ENGAGE: CUSTOMER EXPERIENCE FINALLY DONE RIGHT. Transform your data into meaningful customer experiences at the moments that matter most. Our Customer Experience Data Platform (CXDP) empowers marketers to deliver personalized, data-driven 1:1 engagement across every channel. The platform activates your data where it lives, powers AI-driven personalization, and executes through fully native channels. Cloud or on-premise, it adapts to your needs, providing a clear, seamless journey from data to revenue. GLOBAL TRUST. MEASURABLE RESULTS. We’re trusted by more than 200+ of the world's best brands in over 30 countries across Europe, MENA, LATAM and Asia. Brands such as Turkish Airlines, Acerto, Vodafone, Unilever, Toyota, BYD, Yves Rocher, Enterprise, Lexus, İş Bankası, and UBL trust us to connect data, personalize engagement, and achieve measurable results. OUR CAPABILITIES. D·engage gives you full control to build and activate campaigns instantly, powered by real-time segmentation and true 360° customer visibility. We remove complexity by unifying all your customer data, insights, and actions in one platform. 1. True Data Foundation: the industries leading CDP Our data-first foundation powers everything we do. D·engage unifies every online and offline data point into a single, always up-to-date customer view. \> Activate data instantly with zero-effort integration, no replication. \> Build real-time 360° profiles across all data sources. \> Connect easily to Oracle, PostgreSQL, MS SQL, SAP HANA, BigQuery, and Redshift. \> Run in cloud or on-premise with full security. \> Create micro-segments and personalize in real time. 2. Realtime, 1:1 Personalization: the Channels Every channel in D·engage is built natively, allowing seamless, real-time engagement across every touchpoint - Email, SMS, WhatsApp, mobile push, web push, and on-site messaging. \> Omnichannel automation that connects every channel in one flow. \> Journey orchestration to design and automate personalized customer paths. \> Advanced analytics with unified dashboards and actionable insights. \> Flexible integrations with leading CRM, BI, and marketing tools. 3. AI-Driven Intelligence: Zeki AI Our Predictive AI - Zeki - anticipates customer behavior, recommends optimal next actions, and makes hyper-personalization smarter at every step. This ensures your campaigns are always intentional and profitable. Predictive AI (Zeki AI) that anticipates behaviors and optimizes campaigns in real time. THE COMPANY D·engage is backed by leading investors including TIBAS Ventures, with participation from Gelecek Etki VC (managed in partnership with Vestel Ventures and Tacirler Asset Management), Maxis, and the Türkiye Development Fund – Invest 101 Fund. Our headquarter is in London, supporting a global team and customer base across Europe, MENA, LATAM, and Asia. Visit Dengage.com **Average Rating:** 4.6/5.0 **Total Reviews:** 141 #### How Do G2 Users Rate D·engage? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10) - **User Data:** 9.1/10 (Category avg: 8.7/10) - **Targeting:** 9.0/10 (Category avg: 8.6/10) - **Content:** 9.1/10 (Category avg: 8.8/10) #### Who Is the Company Behind D·engage? - **Seller:** [D·engage](https://www.g2.com/sellers/d-engage) - **Year Founded:** 2018 - **HQ Location:** London, GB - **Twitter:** @DengageGlobal 53 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=deee8e3810ad5c076721e40803d8c989763e976971e5aabd701368f4aaa3763d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdengage%2F&secure%5Burl_type%5D=linkedin_company_website) 148 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Apparel & Fashion, Retail - **Company Size:** 40% Medium, 39% Small #### What Do G2 Reviewers Say About D·engage? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **ease of use** of D·engage, appreciating its user-friendly interface and seamless tool integration. - Users value the **responsive customer support** of D·engage, enhancing campaign optimization and overall user experience. - Users find D·engage's **helpful support and comprehensive solutions** essential for successful digital project management and campaign optimization. - Users value the **strong customer engagement** capabilities of D·engage, enhancing communication and boosting conversion rates effectively. - Users appreciate the **user-friendly interface** of D·engage, which enhances their overall experience with the platform. ##### Cons - Users find the **learning curve steep** , as building segments and navigating the complex interface is challenging initially. - Users feel that D·engage has **limited features** , especially regarding WhatsApp integration and onsite personalization. - Users report **missing features** in D·engage, particularly around WhatsApp integration and data processing delays. - Users express concerns about **inadequate reporting** , noting the need for customizable and improved dashboards for better insights. - Users experience **poor customer support** , often facing slow responses and reliance on self-service for issues. #### What Are Recent G2 Reviews of D·engage? **["5 years, 3 implementations: journey builder and remote segments stood out"](https://www.g2.com/survey_responses/d-engage-review-13070856)** **Rating:** 5.0/5.0 stars _— Alperen D._ [Read full review](https://www.g2.com/survey_responses/d-engage-review-13070856) **["Backbone for our business..."](https://www.g2.com/survey_responses/d-engage-review-10307725)** **Rating:** 5.0/5.0 stars _— Nilay A._ [Read full review](https://www.g2.com/survey_responses/d-engage-review-10307725) #### What Are G2 Users Discussing About D·engage? - [What is D·engage used for?](https://www.g2.com/discussions/what-is-d-engage-used-for) - 1 comment, 1 upvote ### [Netcore Customer Engagement Platform](https://www.g2.com/products/netcore-customer-engagement-platform/reviews) Netcore is a comprehensive agentic marketing platform designed to assist businesses in achieving profitable growth through data-driven customer connections. This innovative solution is tailored for a diverse range of industries, including eCommerce, retail, banking, financial services and insurance (BFSI), enterprises, and direct-to-consumer (D2C) brands. By co-owning marketing outcomes with its users, Netcore establishes a partnership that empowers organizations to enhance their customer engagement strategies effectively. The platform's unified stack integrates several critical components, including Customer Engagement, Product Discovery, Personalization, Customer Data Platform (CDP), Email Marketing, and Communication Platform as a Service (CPaaS) channels. This integration allows businesses to create a cohesive view of their customers and their journeys, ensuring that marketing efforts are both targeted and relevant. The Netcore Context Layer and Governance Layer work in tandem to provide insights that drive informed decision-making, making it easier for marketing teams to understand customer behavior and preferences. Netcore's standout feature is its seven AI agents, which leverage a unified view of every customer across multiple channels and signals. These agents autonomously plan, execute, analyze, and optimize hyper-personalized marketing campaigns, allowing businesses to deliver tailored messages that resonate with their audience. This level of automation not only saves time but also enhances the effectiveness of marketing initiatives, ensuring that each interaction is meaningful and impactful. On a global scale, Netcore demonstrates its capabilities by powering over 50 billion emails, 5 billion push notifications, 200 million WhatsApp messages, and 1 million AI-driven interactions each month. This extensive reach underscores the platform's ability to deliver the right message on the right channel at the right time, ultimately driving customer engagement and loyalty. By utilizing Netcore, organizations can expect to enhance their marketing strategies, improve customer relationships, and achieve measurable results in their growth objectives. **Average Rating:** 4.5/5.0 **Total Reviews:** 566 #### How Do G2 Users Rate Netcore Customer Engagement Platform? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10) - **User Data:** 9.0/10 (Category avg: 8.7/10) - **Targeting:** 8.8/10 (Category avg: 8.6/10) - **Content:** 8.4/10 (Category avg: 8.8/10) #### Who Is the Company Behind Netcore Customer Engagement Platform? - **Seller:** [Netcore Private Limited](https://www.g2.com/sellers/netcore-private-limited) - **Company Website:** netcore.ai - **Year Founded:** 1998 - **HQ Location:** Mumbai, IN - **Twitter:** @netcore\_cloud 1,828 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=072da5485ee3b0c6d6e4fc5020e552f88a7af3281ad9a2f4e524605854c6eb94&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnetcore-solutions%2F&secure%5Burl_type%5D=linkedin_company_website) 1,278 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Manager, Digital Marketing Manager - **Top Industries:** Financial Services, Insurance - **Company Size:** 49% Medium, 33% Large #### What Do G2 Reviewers Say About Netcore Customer Engagement Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Netcore's platform, particularly its intuitive drag-and-drop journey builder. - Users commend the **exceptional customer support** of Netcore, ensuring effective solutions and assistance at all times. - Users appreciate the **intelligent automation and personalization** in Netcore's platform, enhancing real-time customer engagement across channels. - Users value the **exceptional customer support** from Netcore, appreciating their proactive assistance and valuable insights for engagement. - Users value the **intelligent automation and personalization capabilities** of Netcore's platform, enhancing multi-channel customer engagement. ##### Cons - Users experience **slow performance** with report generation and campaign execution, affecting overall efficiency and satisfaction. - Users find the **missing features** such as AI automation and detailed reporting hinder effective campaign execution. - Users find the platform has a **slight learning curve** , with challenges in interface and journey creation clarity. - Users experience **slow loading times** that hinder accessing reports and delay data uploads effectively. - Users find the **limited features** of Netcore Customer Engagement Platform hinder their overall usability and efficiency. #### What Are Recent G2 Reviews of Netcore Customer Engagement Platform? **Rating:** 5.0/5.0 stars _— Renan K._ [Read full review](https://www.g2.com/survey_responses/netcore-customer-engagement-platform-review-13344277) **["Centralized Communication Platform That Scales with Consistency"](https://www.g2.com/survey_responses/netcore-customer-engagement-platform-review-13334184)** **Rating:** 5.0/5.0 stars _— Keshav K._ [Read full review](https://www.g2.com/survey_responses/netcore-customer-engagement-platform-review-13334184) #### What Are G2 Users Discussing About Netcore Customer Engagement Platform? - [When was Netcore founded?](https://www.g2.com/discussions/when-was-netcore-founded) - [What is Netcore email?](https://www.g2.com/discussions/what-is-netcore-email) - [What is Smartech Netcore?](https://www.g2.com/discussions/what-is-smartech-netcore) ### [Experro](https://www.g2.com/products/experro/reviews) Experro is a one-of-a-kind agentic product discovery and personalization platform built to optimize eCommerce experiences. Powered by Generative AI, it’s redefining how brands deliver search, discovery, and content — hyper-personalized for every shopper and automatically optimized to drive key business KPIs. Trusted by leading B2C, B2B, and DTC brands, Experro creates intelligent, intent-driven journeys by analyzing real-time shopper behavior and surfacing high-performing products through advanced text and image search. Built to maximize AOV, profitability, and customer satisfaction, Experro empowers eCommerce teams with AI-driven tools and automation, eliminating busywork and accelerating growth. **Average Rating:** 4.8/5.0 **Total Reviews:** 48 #### How Do G2 Users Rate Experro? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10) - **User Data:** 10.0/10 (Category avg: 8.7/10) - **Targeting:** 10.0/10 (Category avg: 8.6/10) - **Content:** 10.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Experro? - **Seller:** [RapidOps, Inc.](https://www.g2.com/sellers/rapidops-inc) - **Year Founded:** 2008 - **HQ Location:** Charlotte, North Carolina - **Twitter:** @rapid\_ops 992 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=27283808bac873709cdfe6e1bc13f90668f986b788876b8555355e3bb4554440&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frapidops-inc&secure%5Burl_type%5D=linkedin_company_website) 282 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Apparel & Fashion - **Company Size:** 60% Medium, 23% Small #### What Do G2 Reviewers Say About Experro? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **ease of use** of Experro, appreciating its intuitive interface and streamlined workflow for compliance tasks. - Users praise Experro for its **integrated compliance workspace** , which enhances efficiency and streamlines team collaboration. - Users value the **AI-powered search functionality** of Experro, enhancing product discovery with speed and accuracy. - Users value the **comprehensive analytics** of Experro, enabling efficient compliance tracking and enhancing overall performance insights. - Users value the **efficiency in data analysis and accurate product discovery** that Experro delivers, enhancing the overall experience. ##### Cons - Users find the **learning curve challenging** due to the platform's complexity, requiring time to adapt effectively. - Users find a **steep learning curve** in Experro, requiring time to grasp advanced features and technical aspects. - Users find **poor documentation** frustrating, often wishing for more detailed guides and tutorials to enhance their experience. - Users find the **high learning curve** of Experro challenging, especially for new team members adjusting to its depth. - Users find the **learning curve steep** , especially when navigating complex features and advanced configurations in Experro. #### What Are Recent G2 Reviews of Experro? **["Exceptional E-Commerce Customization with Stellar Support"](https://www.g2.com/survey_responses/experro-review-12880783)** **Rating:** 5.0/5.0 stars _— Verified User_ [Read full review](https://www.g2.com/survey_responses/experro-review-12880783) **["Transforms Digital Experiences with Speed and Precision"](https://www.g2.com/survey_responses/experro-review-12434068)** **Rating:** 5.0/5.0 stars _— Abdulwahab i._ [Read full review](https://www.g2.com/survey_responses/experro-review-12434068) ### [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth. **Average Rating:** 4.2/5.0 **Total Reviews:** 626 #### How Do G2 Users Rate SAP Engagement Cloud (formerly SAP Emarsys)? - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.2/10) - **User Data:** 8.5/10 (Category avg: 8.7/10) - **Targeting:** 8.8/10 (Category avg: 8.6/10) - **Content:** 8.4/10 (Category avg: 8.8/10) #### Who Is the Company Behind SAP Engagement Cloud (formerly SAP Emarsys)? - **Seller:** [SAP](https://www.g2.com/sellers/sap) - **Company Website:** www.sap.com - **Year Founded:** 1972 - **HQ Location:** Walldorf - **Twitter:** @SAP 297,052 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fd712dbd816fadfc039a60dcf8c1a3d6a48469756075586fa0be3da7e4b74d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsap%2F&secure%5Burl_type%5D=linkedin_company_website) 141,955 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CRM Manager, Marketing Manager - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 49% Medium, 22% Small #### What Do G2 Reviewers Say About SAP Engagement Cloud (formerly SAP Emarsys)? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of SAP Engagement Cloud, simplifying campaign management and enhancing client experiences. - Users value the **almost unlimited automation abilities** of SAP Engagement Cloud, enhancing their email marketing workflows effectively. - Users value the **ease of use and comprehensive features** of SAP Emarsys, enhancing efficiency in marketing campaigns. - Users appreciate the **ease of personalized marketing** with SAP Engagement Cloud, enabling relevant campaigns and improved results. - Users value the **helpful customer support** and training, enhancing their experience with SAP Engagement Cloud significantly. ##### Cons - Users experience **missing features** , such as advanced analytics and segmentation tools, affecting overall functionality and usability. - Users often struggle with the **steep learning curve** of SAP Engagement Cloud, making initial use challenging and overwhelming. - Users find the **difficult learning** curve of SAP Engagement Cloud frustrating, especially with templates and segmentation tools. - Users find the interface to be **not intuitive** , making it challenging to navigate and utilize effectively at first. - Users express frustration with the **limited features** of SAP Engagement Cloud, hindering full utilization of its potential. #### What Are Recent G2 Reviews of SAP Engagement Cloud (formerly SAP Emarsys)? **["Centralize Actions and Offer Efficient Campaign Control"](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-11695426)** **Rating:** 5.0/5.0 stars _— Verified User in Food & Beverages_ [Read full review](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-11695426) **["User-Friendly with Efficient Automation"](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-13363396)** **Rating:** 4.5/5.0 stars _— Michael K._ [Read full review](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-13363396) #### What Are G2 Users Discussing About SAP Engagement Cloud (formerly SAP Emarsys)? - [What is Emarsys used for?](https://www.g2.com/discussions/what-is-emarsys-used-for) ### [WebEngage](https://www.g2.com/products/webengage/reviews) WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with their users across various digital channels. With its comprehensive suite of tools and solutions, WebEngage empowers businesses to understand, engage, and retain customers effectively. - UNIFY CUSTOMER DATA: WebEngage enables businesses to consolidate customer data from various sources, providing real-time insights and allowing dynamic micro-segmentation for targeted campaigns based on specific customer attributes and behaviors. - MULTI-CHANNEL JOURNEYS: With WebEngage's intuitive drag-and-drop workflow builder, businesses can seamlessly design and automate multi-channel customer journeys, ensuring consistent and personalized experiences across channels such as email, SMS, push notifications, and more. - TARGETED CAMPAIGNS: WebEngage empowers businesses to automate personalized campaigns triggered by customer actions and predefined business events. This ensures timely and relevant communication to enhance customer engagement and conversion rates. - AI-DRIVEN PREDICTIVE MODELS: WebEngage Analytics dashboard empowers all metrics required to segment, engage and retain priority customers, churn to convert windows and ROI optimization,This allows businesses to focus their interventions and campaigns for maximum impact and better ROI. - 1:1 PERSONALIZATION: WebEngage enables businesses to deliver personalized experiences at scale. By incorporating user intent, preferences, and other relevant data, businesses can tailor their communications to each individual customer, fostering omni-channel customer engagement. What's more? WebEngage’s platform is quick and easy to integrate. Compatible with range of ESP and MSP, all it takes is a few hours from the tech team. Presence across the globe: With headquarters in India, WebEngage has expanded its operations globally with offices and presence in the Middle East & Africa region, Southeast Asia, and South America. **Average Rating:** 4.5/5.0 **Total Reviews:** 756 #### How Do G2 Users Rate WebEngage? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10) - **User Data:** 8.7/10 (Category avg: 8.7/10) - **Targeting:** 8.7/10 (Category avg: 8.6/10) - **Content:** 8.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind WebEngage? - **Seller:** [WebEngage](https://www.g2.com/sellers/webengage) - **Company Website:** webengage.com - **Year Founded:** 2011 - **HQ Location:** Mumbai - **Twitter:** @webengage 5,055 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aeadee46de333571c05aad4d44c1e391cafe43014daea3fc8494e35be0806eed&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2663547%2F&secure%5Burl_type%5D=linkedin_company_website) 367 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Product Manager, Digital Marketing Manager - **Top Industries:** Financial Services, Education Management - **Company Size:** 55% Medium, 27% Small #### What Do G2 Reviewers Say About WebEngage? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of WebEngage, making marketing automation and user insights readily accessible. - Users find WebEngage's **strong analytics and segmentation features** invaluable for personalized multi-channel campaigns and insights. - Users value the **intuitive journey creation** of WebEngage, allowing seamless, personalized multi-channel campaigns effortlessly. - Users value the **helpful support** from WebEngage, enhancing their marketing efforts and user engagement significantly. - Users appreciate the **user-friendly features** of WebEngage, making it accessible and efficient for all levels of users. ##### Cons - Users find the **learning curve steep** , as the interface and setup can be complex and require time to master. - Users experience **slow performance** with loading live segments and creating customer segments, causing occasional frustration. - Users find the **time-consuming aspects** of WebEngage, particularly in loading segments and setup, quite inconvenient. - Users find the **missing features** problematic, wishing for enhancements and easier access to functionalities. - Users face a **steep learning curve** with WebEngage's complex interface and setup, hindering quick acclimatization. #### What Are Recent G2 Reviews of WebEngage? **["Events Analytics Makes Retention Insights Seamless"](https://www.g2.com/survey_responses/webengage-review-12981114)** **Rating:** 4.5/5.0 stars _— Marmik S._ [Read full review](https://www.g2.com/survey_responses/webengage-review-12981114) **["Powerful Customer Engagement and Marketing Automation"](https://www.g2.com/survey_responses/webengage-review-12701689)** **Rating:** 5.0/5.0 stars _— Rahul K._ [Read full review](https://www.g2.com/survey_responses/webengage-review-12701689) ### [ConvertCart](https://www.g2.com/products/convertcart/reviews) ConvertCart helps online businesses deliver outstanding experiences to customers throughout their journey—build lasting relations with them—and drive more revenue. 500+ brands across 35 countries, including Everlast, USA Hockey, American Heart Association use ConvertCart to boost traffic-to-sales conversion rate—without having to break the bank. Why business owners and marketers love us: Custom-made for you: Unlike regular SaaS, we don’t deliver a one-size-for-all product. We talk to you and customize our software to suit “your” needs. Say goodbye to software handouts! Driving real outcomes: We actively consult businesses and ensure that they see “real” results: higher conversion rates, improved customer retention, and lower cost of acquisition. Keeping it simple: We combine 16 tools that address the entire shopper journey—into a single ecosystem. You no longer have to handle multiple apps and dashboards to run the show. Top capabilities: Product recommendations, Reviews, Intelligent search, Personalized emails, Social proof, AB/Testing, deep analytics, and more. Integrates with platforms you’re on: ConvertCart smoothly integrates with every major eCommerce platform and ESP, including Shopify, Shopify Plus, BigCommerce, Magento, and more. **Average Rating:** 4.8/5.0 **Total Reviews:** 36 #### How Do G2 Users Rate ConvertCart? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10) - **User Data:** 8.3/10 (Category avg: 8.7/10) - **Targeting:** 8.8/10 (Category avg: 8.6/10) - **Content:** 8.8/10 (Category avg: 8.8/10) #### Who Is the Company Behind ConvertCart? - **Seller:** [ConvertCart](https://www.g2.com/sellers/convertcart-614f84af-6cfe-42c6-8e13-c035f726aafe) - **HQ Location:** Bengaluru, Karnataka - **Twitter:** @ConvertCart 490 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c73a3fe3cc2dc16d89c305c8c62312101e08cbc6da631b4c2b6c8b897eaf2650&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fconvertcart%2F&secure%5Burl_type%5D=linkedin_company_website) 127 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Retail, Health, Wellness and Fitness - **Company Size:** 87% Small, 13% Medium #### What Do G2 Reviewers Say About ConvertCart? _AI-generated summary from verified user reviews_ ##### Pros - Users commend ConvertCart for its **effective conversion optimization** , leading to significant revenue growth and excellent support. - Users value the **measurable improvements in conversion rates** that ConvertCart delivers through effective collaboration and intuitive tools. - Users commend ConvertCart for their **responsive and knowledgeable customer support** , which significantly contributes to their success. - Users commend the **exceptional support** from ConvertCart, highlighting their responsive and knowledgeable team dedicated to success. - Users praise ConvertCart for their **exceptional support and effectiveness** in driving measurable revenue growth. ##### Cons - Users feel the **limited templates** for email designs are outdated and could benefit from modernization. - Users experience **slow loading** times, particularly with complex reports, affecting overall performance and efficiency. - Users experience occasional **slow performance** issues, particularly with loading complex reports and advanced features. - Users find the **complex features** challenging due to slow loading times and a steep learning curve. - Users note a **difficult learning curve** for advanced features, impacting the overall usability of ConvertCart. #### What Are Recent G2 Reviews of ConvertCart? **["Boosts Conversion with Seamless Setup"](https://www.g2.com/survey_responses/convertcart-review-12582252)** **Rating:** 5.0/5.0 stars _— Verified User_ [Read full review](https://www.g2.com/survey_responses/convertcart-review-12582252) **["ConvertCart Review: A Game-Changer for Conversions!"](https://www.g2.com/survey_responses/convertcart-review-11775516)** **Rating:** 5.0/5.0 stars _— Corinna O._ [Read full review](https://www.g2.com/survey_responses/convertcart-review-11775516) #### What Are G2 Users Discussing About ConvertCart? - [What is ConvertCart used for?](https://www.g2.com/discussions/what-is-convertcart-used-for) - ‹ Prev ‹ Prev - 1 - [2](/categories/e-commerce-personalization?order=g2_score&page=2#product-list) - [3](/categories/e-commerce-personalization?order=g2_score&page=3#product-list) - [4](/categories/e-commerce-personalization?order=g2_score&page=4#product-list) - [5](/categories/e-commerce-personalization?order=g2_score&page=5#product-list) - … - [23](/categories/e-commerce-personalization?order=g2_score&page=23#product-list) - [24](/categories/e-commerce-personalization?order=g2_score&page=24#product-list) - [Next › Next ›](/categories/e-commerce-personalization?order=g2_score&page=2#product-list) Spotlight Categories [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration) [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) [Core HR Software](https://www.g2.com/categories/core-hr) [Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp) [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) Similar Categories - [Catalog Management](/categories/catalog-management) - [E-Commerce Platforms](/categories/e-commerce-platforms) - [E-Commerce Tools](/categories/e-commerce-tools) - [E-commerce Fraud Protection](/categories/e-commerce-fraud-protection) - [E-Merchandising](/categories/e-merchandising) - [Multichannel Retail](/categories/multichannel-retail) - [Review Management](/categories/review-management-software) - [Subscription Management](/categories/subscription-management) - [Age Verification](/categories/age-verification) - [Brand Protection](/categories/brand-protection) - [Conversational Commerce Platforms](/categories/conversational-commerce-platforms) - [Drop Shipping](/categories/drop-shipping) - [E-Commerce Analytics](/categories/e-commerce-analytics) - [E-Commerce Search](/categories/e-commerce-search) - [Live Commerce](/categories/live-commerce) [Browse E-Commerce Personalization Themes](/categories/e-commerce-personalization/themes) ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu") SS Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu) Updated April 9, 2026 E-commerce personalization software captures real-time user behavior across multiple channels and delivers tailored messaging, product recommendations, and personalized experiences to online shoppers, helping marketers and e-commerce professionals increase conversions and online sales. ### Core Capabilities of E-Commerce Personalization Software To qualify for inclusion in the E-Commerce Personalization category, a product must: - Monitor user behavior on channels such as mobile, web, or email - Provide features to create personalized messaging and product recommendations - Target visitors with custom messaging based on behavior and history - Define and implement personalization campaigns to target segments of buyers - Analyze the efficiency of personalization campaigns across multiple channels ### Common Use Cases for E-Commerce Personalization Software E-commerce and marketing teams use personalization software to improve the online shopping experience and maximize revenue per visitor. Common use cases include: - Serving personalized product recommendations based on browsing and purchase history - Running targeted campaigns for specific buyer segments across web, mobile, and email - Reducing cart abandonment through timely, behavior-triggered messaging ### How E-Commerce Personalization Software Differs from Other Tools E-commerce personalization software is typically delivered as a standalone solution that integrates with [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms), [shopping cart software](https://www.g2.com/categories/shopping-cart), and [product information management (PIM) software](https://www.g2.com/categories/product-information-management-pim). Some vendors combine personalization capabilities with [e-merchandising software](https://www.g2.com/categories/e-merchandising) or [multichannel retail software](https://www.g2.com/categories/multichannel-retail) for a more comprehensive commerce stack. ### Insights from G2 on E-Commerce Personalization Software Based on category trends on G2, real-time behavioral targeting and campaign segmentation stand out as the most impactful features. Measurable lifts in conversion rates and average order value stand out as primary outcomes of adoption. Top Tools at a Glance | Product | Best for | User Review | | --- | --- | --- | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c5eaa3c924d805ec84037adc0b148f56/insider-one.png "Product Avatar Image")](https://www.g2.com/products/insider-one/reviews)[Insider One](https://www.g2.com/products/insider-one/reviews)[4.8/5(1,416)](https://www.g2.com/products/insider-one/reviews) | Cross-channel personalization with unified customer data | "Insider powered channels now drive roughly 5X% of our total web revenue" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9954d1f1b2193bfcf0220bf84917e62e/bloomreach-bloomreach.jpg "Product Avatar Image")](https://www.g2.com/products/bloomreach-bloomreach/reviews)[Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews)[4.6/5(791)](https://www.g2.com/products/bloomreach-bloomreach/reviews) | AI-driven search, discovery, and marketing automation | "Powerful Category-Level Segmentation for Smarter CRM Audiences" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_faaec41428484038e1f87810e471406b/contactpigeon.png "Product Avatar Image")](https://www.g2.com/products/contactpigeon/reviews)[ContactPigeon](https://www.g2.com/products/contactpigeon/reviews)[4.9/5(290)](https://www.g2.com/products/contactpigeon/reviews) | Abandoned cart and lifecycle automations for e-commerce | "Powerful Automation with Outstanding Account Manager Support" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c185744c5a348e3dc26961d0528be28a/ab-tasty.png "Product Avatar Image")](https://www.g2.com/products/ab-tasty/reviews)[AB Tasty](https://www.g2.com/products/ab-tasty/reviews)[4.4/5(420)](https://www.g2.com/products/ab-tasty/reviews) | A/B testing and personalization experimentation | "AB Tasty Makes A/B Testing and Targeting Easy for Data-Driven Decisions" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")](https://www.g2.com/products/activecampaign/reviews)[ActiveCampaign](https://www.g2.com/products/activecampaign/reviews)[4.4/5(14,791)](https://www.g2.com/products/activecampaign/reviews) | Lifecycle email automation with CRM for growing businesses | "ActiveCampaign gave us more control over personalization without pushing everything to development" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8e7be6a5c46339aed06777e766c5d4d/moengage.png "Product Avatar Image")](https://www.g2.com/products/moengage/reviews)[MoEngage](https://www.g2.com/products/moengage/reviews)[4.5/5(524)](https://www.g2.com/products/moengage/reviews) | Multi-channel retention campaigns with behavioral segmentation | "MoEngage Turns Raw Event Data into Actionable, Visual Campaign Journeys" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db293b366daf3bc1652f0e90b1135153/epsilon-accelerate.png "Product Avatar Image")](https://www.g2.com/products/epsilon-accelerate/reviews)[Epsilon Accelerate](https://www.g2.com/products/epsilon-accelerate/reviews)[4.7/5(146)](https://www.g2.com/products/epsilon-accelerate/reviews) | Managed on-site personalization and conversion optimization | "Great all round" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8a377e0b133b071177863cfdf578b927/luigi-s-box.jpg "Product Avatar Image")](https://www.g2.com/products/luigi-s-box/reviews)[Luigi's Box](https://www.g2.com/products/luigi-s-box/reviews)[4.8/5(433)](https://www.g2.com/products/luigi-s-box/reviews) | AI search with autocomplete and typo tolerance for e-commerce | "Like a Good Salesperson for My Online Store" | * * * Show More ### E-Commerce Personalization Topics - [E-Commerce Personalization Software buying insights at a glance](#e-commerce-personalization-software-buying-insights-at-a-glance) - [What are the top-reviewed E-Commerce Personalization Software on G2?](#what-are-the-top-reviewed-e-commerce-personalization-software-on-g2) - [What I Often See in E-Commerce Personalization Software](#what-i-often-see-in-e-commerce-personalization-software) - [My Expert Takeaway on E-Commerce Personalization Software in 2026](#my-expert-takeaway-on-e-commerce-personalization-software-in-2026) - [E-Commerce Personalization Software FAQs](#e-commerce-personalization-software-faqs) - [Sources](#sources) [ ### E-Commerce Personalization Topics Expand/Collapse ](#) - [E-Commerce Personalization Software buying insights at a glance](#e-commerce-personalization-software-buying-insights-at-a-glance) - [What are the top-reviewed E-Commerce Personalization Software on G2?](#what-are-the-top-reviewed-e-commerce-personalization-software-on-g2) - [What I Often See in E-Commerce Personalization Software](#what-i-often-see-in-e-commerce-personalization-software) - [My Expert Takeaway on E-Commerce Personalization Software in 2026](#my-expert-takeaway-on-e-commerce-personalization-software-in-2026) - [E-Commerce Personalization Software FAQs](#e-commerce-personalization-software-faqs) - [Sources](#sources) ## Learn More About E-Commerce Personalization Software ### E-Commerce Personalization Software buying insights at a glance [E-commerce personalization software](https://www.g2.com/categories/ecommerce-personalization) helps businesses deliver tailored shopping experiences by using customer data, behavior, and preferences to dynamically adjust content, recommendations, and messaging. As digital commerce becomes more competitive, I’ve seen e-commerce personalization software shift from a nice-to-have feature to a core growth driver. The best e-commerce personalization software enables teams to create individualized customer journeys that increase engagement, improve conversion rates, and drive higher lifetime value. ([Source 1](https://www.g2.com/categories/e-commerce-personalization)) In practice, ecommerce personalization platforms are used to power product recommendations, personalized search results, targeted promotions, and dynamic website experiences. I consistently see teams adopt ecommerce personalization tools to better segment audiences, optimize customer journeys, and reduce friction across the buying process. As businesses scale, ecommerce personalization solutions become less about simple recommendations and more about orchestrating real-time, data-driven experiences across channels. Pricing for e-commerce personalization software typically varies based on traffic volume, number of users, and feature depth. Many ecommerce personalization platforms use tiered or usage-based pricing models, with costs increasing as businesses expand personalization efforts, integrate additional data sources, or require more advanced AI-driven capabilities. Buyers often evaluate scalability closely, especially as site traffic and personalization complexity grow over time. #### Top 5 FAQs from software buyers: - What is the best e-commerce personalization software for increasing conversion rates? - How do ecommerce personalization tools use customer data to improve experiences? - Which ecommerce personalization platforms integrate with ecommerce and CRM systems? - How quickly can ecommerce personalization solutions be implemented? - What features define the best e-commerce personalization software for scaling businesses? G2’s top-rated e-commerce personalization software, based on verified reviews, includes [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews), [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews), [WebEngage](https://www.g2.com/products/webengage/reviews), and [Insider One](https://www.g2.com/products/insider-one/reviews). ### What are the top-reviewed E-Commerce Personalization Software on G2? These are 5 of the top-reviewed e-commerce personalization software: - [**ActiveCampaign**](https://www.g2.com/products/activecampaign/reviews) - Number of Reviews: 14,604 - Satisfaction: 86 - Market Presence: 75 - G2 Score: 80 - [**Bloomreach**](https://www.g2.com/products/bloomreach-bloomreach/reviews) - Number of Reviews: 743 - Satisfaction: 57 - Market Presence: 89 - G2 Score: 73 - [**WebEngage**](https://www.g2.com/products/webengage/reviews) - Number of Reviews: 745 - Satisfaction: 66 - Market Presence: 64 - G2 Score: 65 - [**Insider One**](https://www.g2.com/products/insider-one/reviews) - Number of Reviews: 1,326 - Satisfaction: 100 - Market Presence: 99 - G2 Score: 100 - [**Monetate**](https://www.g2.com/products/monetate/reviews) - Number of Reviews: 128 - Satisfaction: 21 - Market Presence: 54 - G2 Score: 37 Satisfaction score reflects how happy users are with a product, based on multiple experience factors beyond star ratings. ([Source 2](https://www.g2.com/reports)) Market Presence score reflects a product’s reach and scale in the market using a combination of adoption and company data. ([Source 2](https://www.g2.com/reports)) G2 Score is the overall score used to rank products within the category, calculated from Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) ### What I Often See in E-Commerce Personalization Software **Feedback Pros: What Users Consistently Appreciate** **Real time product recommendations improve conversion rates and customer engagement metrics** - _“With Bloomreach, I like ease of personalization when it comes to marketing - AI makes it possible to deliver personalized product recommendations. I like that Bloomreach connects customer data both offline and online data and this makes customer journey easy and we better their experiences. The platform ensures marketing efficiency as we get helpful tools including AI driven insights and we make best decisions to make marketing campaigns a success. I like that Bloomreach supports omnichannel orchestration.” -_ [_Gerald S_](https://www.g2.com/products/bloomreach-bloomreach/reviews/bloomreach-review-12301649)_. Bloomreach Review_ **Advanced segmentation tools enable targeted campaigns across multiple customer journey touchpoints** - _“ActiveCampaign is the best balance we’ve found between power and usability. The automation builder is flexible (tags, goals, branching logic, if/else), segmentation is strong, and it’s easy to personalize at scale with custom fields. We also like how reliably it connects with common tools via integrations/webhooks and how it keeps our email marketing and CRM-style tracking in one place.” -_ [_Nassir G_](https://www.g2.com/products/activecampaign/reviews/activecampaign-review-12266303)_. ActiveCampaign Review_ **Easy integration with ecommerce platforms simplifies personalization setup and ongoing optimization** - _“What I appreciate most about Bloomreach is the way it balances ease of use with a strong feature set. The platform feels intuitive, so day-to-day tasks are straightforward, and the implementation process has been relatively smooth thanks to its solid integration options. Whenever I’ve needed assistance, customer support has been responsive and genuinely helpful. Overall, Bloomreach integrates well with existing systems and feels robust enough for frequent use, without ever becoming overly complex.” -_ [_Abhiraj E_](https://www.g2.com/products/bloomreach-bloomreach/reviews/bloomreach-review-12229252)_. Bloomreach Review_ **Cons: Where Many Platforms Fall Short** **Initial setup complexity requires technical expertise for proper configuration and integration workflows** - _“__The platform could offer a more user-friendly experience, in line with its technical excellence. The campaign design and configuration section, not always intuitive (e.g. the need to sometimes go directly in the html or javascript to adjust specific variables).__” -_ [_Alexander F._](https://www.g2.com/products/insider-one/reviews/insider-one-review-12137654) _Insider One Review_ **Limited reporting customization restricts deeper analysis of personalization performance insights** - _“While the platform performs exceptionally well for most testing needs, we have encountered some limitations when creating more complex experiments and aligning user IDs with our internal identifiers.” -_ [_Thibault D_](https://www.g2.com/products/ab-tasty/reviews/ab-tasty-review-11840414)_. AB Tasty Review_ **High pricing tiers increase costs significantly as traffic and personalization needs scale** - _“Basic users like me, some of the advanced automation and campaign tools feel a little complicated at first. It takes some time to understand which features are really needed. Also, for small-scale use like in a clinic or for simple educational updates, the pricing could be a bit more affordable or offer a lighter plan. But once you get used to it, the core features work smoothly.” -_ [_Ishan S_](https://www.g2.com/products/activecampaign/reviews/activecampaign-review-12326212)_. ActiveCampaign Review_ ### My Expert Takeaway on E-Commerce Personalization Software in 2026 What stands out to me is how e-commerce personalization software is becoming foundational to digital growth strategies. High-performing teams are no longer relying on static experiences. Instead, they are using ecommerce personalization platforms to continuously adapt content, offers, and product recommendations based on real-time user behavior. I see the most success among ecommerce and retail companies that fully integrate ecommerce personalization tools with their broader tech stack, including CRM, analytics, and marketing automation platforms. These teams use personalization not just for recommendations, but to optimize the entire customer journey, from first visit to repeat purchase. Ease of use and quality of support remain important, but the biggest differentiator is how well a platform can scale personalization efforts without adding operational complexity. The best e-commerce personalization software enables teams to experiment, iterate, and refine experiences quickly. Ultimately, ecommerce personalization solutions deliver the most value when they are treated as a continuous optimization engine. It is not just about personalization. It is about building adaptive, data-driven experiences that evolve with customer behavior and drive measurable business outcomes. ### E-Commerce Personalization Software FAQs #### Who offers ecommerce personalization solutions? These companies are commonly recognized for delivering ecommerce personalization solutions across merchandising, recommendations, and customer journey optimization: - [Insider One](https://www.g2.com/products/insider-one/reviews) – Provides cross-channel personalization with AI-driven customer journey orchestration. - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) – Combines search, merchandising, and personalization for data-driven ecommerce experiences. - [Kibo Personalization](https://www.g2.com/products/kibo-commerce/reviews) – Focuses on product recommendations and merchandising optimization for ecommerce teams. #### Which e-commerce personalization tool offers AI-driven targeting?  These tools are often used for advanced AI-powered targeting and predictive personalization: - [AB Tasty](https://www.g2.com/products/ab-tasty/reviews) – Uses AI to deliver personalized experiences through experimentation and targeting. - [Constructor](https://www.g2.com/products/constructor-io-constructor/reviews) – Applies AI to personalize product discovery and search experiences in real time. - [Kameleoon](https://www.g2.com/products/kameleoon/reviews)– Focuses on AI-driven experimentation and predictive targeting across digital journeys. #### Which personalization software offers the best ROI tracking? These platforms are commonly used for tracking personalization performance and measuring ROI impact: - [Monetate](https://www.g2.com/products/monetate/reviews) – Provides testing and analytics tools to measure revenue impact from personalization campaigns. - [Netcore Customer Engagement Platform](https://www.g2.com/products/netcore-customer-engagement-platform/reviews)– Offers analytics tied to campaign performance and customer engagement outcomes. - [Bluecore](https://www.g2.com/products/bluecore/reviews) – Connects personalization efforts directly to revenue through customer lifecycle data. #### What are the best personalization platforms for increasing online sales? These platforms are widely used to drive conversions and increase online sales through targeted experiences: - [Nosto](https://www.g2.com/products/nosto/reviews)– Optimizes product recommendations and merchandising to boost conversion rates. - [Voyado](https://www.g2.com/products/voyado/reviews)– Combines personalization with customer data to drive repeat purchases and loyalty. - [ConvertCart](https://www.g2.com/products/convertcart/reviews) – Focuses on conversion optimization through targeted offers and personalized onsite experiences. #### What are the top platforms for real-time product personalization? These tools are known for real-time personalization and dynamic product recommendations at scale: - [Luigi’s Box](https://www.g2.com/products/luigi-s-box/reviews)– Powers real-time product recommendations and personalized search results. - [Relewise](https://www.g2.com/products/relewise/reviews) – Enables real-time personalization of product discovery and recommendations based on user behavior. - [Monetate](https://www.g2.com/products/monetate/reviews) – Supports real-time targeting and testing to optimize product recommendations and content. ### Sources 1. [G2 category](https://www.g2.com/categories/e-commerce-personalization) definition and inclusion criteria for SMS Marketing Software 2. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Satisfaction, Market Presence, and G2 Score definitions). **Researched by:** [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu?_gl=1*nvv7gy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuNzU1ODM0NTYzLjE3NzM4NDEyNzQuMTc3Mzg0MTI3Mw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzM4NTI0NjYkbzE5NCRnMSR0MTc3Mzg1NDE0MyRqNTgkbDAkaDA.) **Last Updated on:** March 19, 2026