--- title: Pipedrive Reviews meta_title: Pipedrive Reviews, Pros + Cons, and Top Rated Features meta_description: Pipedrive reviews, pros and cons, and highest rated features. All from real, verified users. aggregate_rating: rating_value: 4.3 review_count: 3137 scale: '5' date_modified: '2026-09-02' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Pipedrive Reviews **Vendor:** Pipedrive **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.3/5.0 **Total Reviews:** 3,137 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Pipedrive Pipedrive is an easy-to-use sales CRM (customer relationship management) tool that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerful AI features, it’s no wonder 100,000 companies worldwide use Pipedrive for smarter, faster sales. ## Pipedrive Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **ease of use** of Pipedrive, finding it intuitive and customizable for their evolving business needs. (527 reviews) - Users praise the **intuitive interface** of Pipedrive, making it easy for anyone to customize and use effectively. (255 reviews) - Users appreciate the **simple and user-friendly interface** of Pipedrive, making navigation and task management effortless. (222 reviews) - Users appreciate the **ease of customization** in Pipedrive, enabling them to tailor the CRM to their specific needs. (218 reviews) - Users value the **seamless integrations** of Pipedrive, enhancing their sales process and automating essential tasks. (194 reviews) - Users value Pipedrive for its **seamless lead management** , enhancing efficiency and organization in tracking sales activities. (190 reviews) - Easy Setup (189 reviews) - Users love the **visual deal tracking** and customizable features of Pipedrive, enhancing organization and follow-up efficiency. (180 reviews) - User Interface (180 reviews) - Customer Support (169 reviews) **What users dislike:** - Users express concerns about **missing features** in Pipedrive, including limited automation options and customization difficulties. (215 reviews) - Users express frustration over **limited features** in Pipedrive, such as automation setup and customization options. (133 reviews) - Users find the **learning curve steep** with Pipedrive, requiring significant time and training for effective use. (108 reviews) - Users find Pipedrive **expensive** , especially the add-ons, making it challenging for solo practices and small businesses. (97 reviews) - Users experience **integration issues** with Pipedrive, notably missing meeting details in Google Calendar events. (97 reviews) - Limited Customization (93 reviews) - Email Management (64 reviews) - Not Intuitive (62 reviews) - Email Issues (51 reviews) - Contact Management (45 reviews) ## Pipedrive Reviews ### 1. Easy-to-Use CRM for Managing Vendors, Contractors, and Clients **Rating:** 4.5/5.0 stars **Reviewed by:** Victoria G. | Administrative Assistant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 07, 2026 **What do you like best about Pipedrive?** Pipedrive is great for storing information about the people we work with. We use it to manage vendors, contractors and clients and it's easy to use and find exactly who we need. **What do you dislike about Pipedrive?** I wouldn't say there are any downsides but having used other CRM platforms one huge improvement they could make categorization and tagging of people and companies. Keap for example has a much better and more straightforward way of doing this. **What problems is Pipedrive solving and how is that benefiting you?** Our company has a lot of different contacts as we work with clients, contractors and vendors all across the country. It would be impossible to keep track of everyone without using a program like Pipedrive. I love that we can send emails directly through the platform and save files to individual profiles to keep everything handy. **Official Response from Jorge R.:** > Hi Victoria, Thanks for your feedback! We’re glad to hear Pipedrive helps you easily manage and organize your contacts across clients, contractors, and vendors, and that features like email and file storage are adding value. We also appreciate your suggestion around categorization and tagging, this is helpful feedback as we continue to improve flexibility in organizing data. Best regards, Pipedrive Team ### 2. Facilitate Funnel Management, Some Necessary Improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriele F. | Estagiaria, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from Portuguese using AI. **Reviewed Date:** August 20, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Pipedrive?** I like Pipedrive because I can automate with other systems and export data easily. n8n works very well with Pipedrive, allowing the creation of activities from stage changes, sending emails or messages in our communication system, and updates in our internal platform. I can keep all this recorded within Pipedrive, which is very valuable for my work. **What do you dislike about Pipedrive?** I have noticed that this February we are experiencing a lot of slowness and some random errors that refresh the page and cause it to disappear. The way to better visualize the data could improve, as it is necessary to understand almost 60% of the platform to export decent content. The data export part is complex. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to organize companies in the Funnel for 90 days, maintaining constant contact and preventing them from getting lost. Automations and n8n integrate activities, emails, and updates in the system, all recorded in Pipedrive. **Official Response from Jorge R.:** > Hello Gabriele, Thank you for your review! We are happy to know that Pipedrive helps you stay organized, track the company's progress, and make faster and safer decisions with clear reports and funnel control. We appreciate your feedback on automations and custom reports, insights like these help us continue improving the platform. Regards, Pipedrive Team ### 3. Great Deals Section and a Strong CRM Experience Overall **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff H. | Director of Growth and Client Partnerships, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 18, 2026 **What do you like best about Pipedrive?** So far, the Deals section of the CRM has been really great. There are so many things to learn, but we are loving the product overall so far. **What do you dislike about Pipedrive?** Not to say it is least helpful, but figuring out and learning their AI tool is still something we have not quite jumped into or figured out yet. **What problems is Pipedrive solving and how is that benefiting you?** Sales pipeline and revenue growth. **Official Response from Jorge R.:** > Hi Jeff, Thank you for sharing your feedback! We're glad to hear that you're enjoying the Deals section and that Pipedrive is already helping support your sales pipeline and revenue growth. It's great to know you're having a positive experience as you continue exploring the platform. We also understand that getting familiar with new AI tools can take some time. We appreciate your feedback and hope you'll find the right tools and resources to help you get the most out of Pipedrive. Thank you for choosing Pipedrive! Best regards, Pipedrive Team ### 4. Effective Organization and Agile Integration with Pipedrive **Rating:** 5.0/5.0 stars **Reviewed by:** Maria V. | Adoption/Onboarding Senior Analyst, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 18, 2026 **What do you like best about Pipedrive?** I've been using Pipedrive at work for about two years now, and since I started, my entire day has been organized there. At the beginning of the day, I can quickly see what I need to do in the Activities tab. I can also easily build and edit my onboarding funnel and keep track of what I need to do for each opportunity assigned to me. Besides that, I can easily visualize the results of my opportunities and use those insights for important day-to-day decision-making. **What do you dislike about Pipedrive?** I think nowadays it's very easy for Pipedrive to duplicate activities that don't need to be duplicated, according to the automations that are created. For example, when I mark an opportunity as lost, it will **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive solves organization and configuration problems of my day, helps set priorities, ensures I don't lose important information, and organizes what I need to do and when. Additionally, having an integrated schedule **Official Response from Jorge R.:** > Hi Maria, Thank you for your review! We’re glad Pipedrive has become an essential part of your day, helping you stay organized, track opportunities, and see team interactions. It’s great that setup and Customer Support were smooth and helpful. We appreciate your feedback about duplicated activities and Google Workspace reintegration, that’s valuable for improving the platform. Best regards, Pipedrive Team ### 5. Streamlines Sales, But Needs Better Sequencing **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle A. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 18, 2026 **What do you like best about Pipedrive?** I find Pipedrive easy to sync with email and calendar, which is a feature I like a lot. I also appreciate that emails automatically attach to the lead and deal, which streamlines my workflow. Setting up Pipedrive was easy for me, and overall, I highly recommend it, giving it a 10 out of 10. **What do you dislike about Pipedrive?** I find the sequence option for sales outreach difficult and it's failing, and I don't know why Pipedrive can't identify the issue. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive organizes my sales outreach and makes it easy to sync email and calendar, with emails automatically attaching to leads and deals. **Official Response from Jorge R.:** > Hi Michelle, Thank you for your fantastic feedback and 10/10 rating! We're glad to hear that the email and calendar integrations, automatic email linking, and easy setup are helping streamline your sales outreach and keep everything organized. We're sorry to hear that you've had difficulties with the sales sequences and that the issue hasn't been identified yet. We understand how frustrating that can be, and we appreciate you bringing it to our attention. We hope our team can help get this resolved and make your experience even better. Thank you for recommending Pipedrive and for choosing us! Best regards, Pipedrive Team ### 6. Good to start but very quickly limited for managing organization and clients **Rating:** 5.0/5.0 stars **Reviewed by:** Margot G. | Responsable IT, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from French using AI. **Reviewed Date:** May 07, 2026 **What do you like best about Pipedrive?** Easy to use, focused on the essentials, hunt for new organizations, new contacts, categorize customer orders in the pipeline **What do you dislike about Pipedrive?** 1) The interface is too cluttered, with a mix between commercial actions and platform administration actions. It would be preferable to create two distinct groups to better separate these functionalities: on one side, the management of groups, users, and the platform, as well as data settings; on the other, commercial actions (people, organizations, etc.). 2) Pipedrive cannot manage a commercial pyramid with a top, middle, operational management level, also 2 clients shared between 2 salespeople, one as owner and the second as responsible for the customer group. 3) Pipedrive cannot manage the customer group. **What problems is Pipedrive solving and how is that benefiting you?** Office 365 interfaces, rights management, user groups still not resolved, no ability to manage commercial management pyramids and complex account sharing **Official Response from Jorge R.:** > Hi Margot, Thanks for your feedback! We’re glad to hear you find Pipedrive easy to use and helpful for managing organizations, contacts, and pipeline activities. We also appreciate your feedback on the interface structure, user management, account sharing, and customer group management. Your insights are valuable as we continue improving the platform for more complex team and sales structures. Best regards, Pipedrive Team ### 7. Versatile but Needs Improved Support and Setup **Rating:** 1.0/5.0 stars **Reviewed by:** Adriana Galan V. | Head of Business Development, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 19, 2026 **What do you like best about Pipedrive?** I like Pipedrive for its multiple functionalities and ease of use. Specifically, it helps me manage leads effectively, which is essential for my sales process. The revenue tracker and conversion rate features are particularly valuable, as they assist me in keeping track of the conversion of deals. **What do you dislike about Pipedrive?** I'm not happy with Pipedrive's customer support and help services. I think they could improve the onboarding and training sessions to ensure the CRM is well set up. Some aspects of the setup were easy, but I'm still unable to set up automatic processes and ensure everything is complete, especially the data from leads. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to manage leads and streamline the sales process. Its revenue tracker and conversion rate features help me keep track of deals effectively. I appreciate its multiple functionalities and ease of use. **Official Response from Jorge R.:** > Hi Adriana, Thanks for your feedback! We’re glad to hear you find Pipedrive easy to use and helpful for managing leads, tracking revenue, and monitoring conversion rates. We’re sorry to hear about your experience with support and setup. Your feedback on onboarding, training, and automations is very valuable, and we’re working to improve in these areas. Best regards, Pipedrive Team ### 8. Streamlined Sales Pipeline with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Neel R. | Account Executive, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 29, 2026 **What do you like best about Pipedrive?** I really appreciate Pipedrive for its very simple and user-friendly interface, which makes it easy to use. The pipeline and deal tracking system is very straightforward, allowing me to easily manage deal tracking and forecasting. I find the activity and follow-up reminders incredibly helpful as they ensure no follow-ups are missed. The integration with email and calendars is fantastic, keeping all my communications organized, and it works well with Gmail, Outlook, Yahoo, and Google Calendar. I also value the clear visibility it provides into sales progress, team performance, and forecasting. The customizable stages and workflows are great for my sales process, and the reporting features are essential for monitoring pipeline health and team performance. Overall, it helps me save time, improve organization, and maintain better visibility across the entire sales cycle. The initial setup was very straightforward and required minimal technical support, allowing me to set up pipelines and manage deals quickly and smoothly. **What do you dislike about Pipedrive?** I've been using Pipedrive for a long time. Some advanced reporting and automation features could be more flexible, for example, and certain integrations require higher tier plans. The mobile experience can also be improved, slightly, for managing complex workflow on the go. Certain automation features are also locked behind higher price tiers, and deeper analytics would make the platform even more valuable for growing sales teams and salespeople like me. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to manage multiple leads and sales opportunities efficiently. It keeps my pipeline organized, improves follow-up tracking, reduces manual work, and provides better visibility into progress, team activity, and future forecasting. **Official Response from Jorge R.:** > Hi Neel, Thanks for your detailed feedback! We’re glad to hear you’re finding Pipedrive easy to use and that it’s helping you stay organized with deal tracking, forecasting, reminders, and integrations across email and calendar tools. It’s great that the platform is saving you time and giving you strong visibility across your sales pipeline and team performance. We also appreciate your thoughtful feedback on advanced reporting, automation flexibility, mobile experience, and pricing tiers. These are valuable insights and have been shared with our team as we continue improving the product for growing sales teams. Best regards, Pipedrive Team ### 9. Comprehensive CRM with Robust Automation, But Complex to Master **Rating:** 4.0/5.0 stars **Reviewed by:** Sean T. | Head of Marketing, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 29, 2026 **What do you like best about Pipedrive?** I appreciate the automations in Pipedrive, which are pretty good. The life cycle stages are also a standout feature, allowing us to move people through a process automatically. It connects to Zapier, making it easy to integrate with various other tools. This setup means we don't need to manually update records, and we can quickly see which customers are in what stage of the lifecycle. It helps us report on drop-offs in sales or renewals and see potential opportunities. Overall, it's a really good way to visualize all the data in a single place. **What do you dislike about Pipedrive?** It's fairly complicated, so it was hard to learn. It was also quite hard to teach to the salespeople who run it. Because it's such a powerful and complex tool, using the advanced features makes it more complex for day-to-day use. Even though it makes people's lives easier, it's not 100% intuitive. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive consolidates all our data, giving us a single view of customers and lifecycle stages. It automates emails and updates, letting us act early and visualize data efficiently while integrating with tools like Zapier. **Official Response from Jorge R.:** > Hi Sean, Thanks for your feedback! We’re glad to hear you’re getting strong value from Pipedrive’s automations, lifecycle stages, and integrations with tools like Zapier. It’s great that having everything in one place is helping you visualize data, track customer stages, and identify opportunities more easily. We also appreciate your feedback on complexity and the learning curve, especially when it comes to advanced features. This is valuable input as we continue working on improving usability and onboarding for teams. Best regards, Pipedrive Team ### 10. Effortlessly Organizes and Simplifies Sales Pipeline **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole S. | Account Executive, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 02, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Pipedrive?** I find Pipedrive easy to use and user-friendly, which makes navigating my sales process a breeze. It's aesthetically pleasing, so it's not overwhelming when I look at it. It's very easy to complete tasks, helping me stay organized. The setup was very easy because it walked me through every single step. If I missed something, I could easily find where to navigate and make the necessary changes. This ease of use is really important when I'm in a rush. It's also simple to choose what stage I'm added to with just a click of a button. It is a daily tool for me, that has become part of my necessity to function. **What do you dislike about Pipedrive?** I love all of it, I have not found anything I dislike. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive keeps me really organized throughout the week and makes it much easier to manage my sales pipeline. I have ADHD, so finding a tool that works with the way my brain needs things set up feels like a real win. **Official Response from Jorge R.:** > Hi Nicole, Thank you so much for sharing this! We’re really glad to hear that Pipedrive’s ease of use, clean design, and guided setup help you stay organized and move quickly through your sales process. It’s especially great to know it fits the way you work day to day and has become an essential tool for managing your pipeline. Best regards, Pipedrive Team ### 11. Pipedrive Keeps Our Sales Calls Organized and Confusion-Free **Rating:** 5.0/5.0 stars **Reviewed by:** Robert L. | Sales manager, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 10, 2026 **What do you like best about Pipedrive?** There are 50 people calling potential clients and making sales every day. Pipedrive has been the most helpful app for keeping track of all the clients we’ve called, so we don’t get confused and end up calling the same company twice in one day. **What do you dislike about Pipedrive?** Costs can increase quick and marketing automation is a little weak in my opinion, it would be perfect with additional tools to it or integrations. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive helps us organize our sales outreach by tracking which team member contacted each prospect, the status of every conversation, and the next follow-up. This prevents duplicate outreach, keeps our team aligned, and makes our daily client acquisition efforts much more efficient. **Official Response from Jorge R.:** > Hi Robert, Thank you for your feedback! We're delighted to hear that Pipedrive is helping your team stay organized and coordinate outreach across such a large sales operation. Preventing duplicate contact and maintaining visibility across conversations and follow-ups is exactly the kind of challenge we aim to solve. We also appreciate your feedback regarding pricing and marketing automation capabilities. Insights like yours are valuable as we continue to improve the platform and expand the ways teams can customize their workflows through features and integrations. Best regards, Pipedrive Team ### 12. Modular, Customizable, and Easy to Use—Pipedrive Tracks Projects in Granular Detail **Rating:** 4.5/5.0 stars **Reviewed by:** Devan C. | Project Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 02, 2026 **What do you like best about Pipedrive?** The modularity and customization options within Pipedrive really set it apart for me. After using other CRM software in the past that felt clunky and repetitive, it’s refreshing to have a CRM that’s genuinely easy to use while still letting me track everything at a very granular level. **What do you dislike about Pipedrive?** The only reason my recommendation for Pipedrive isn’t a 10 out of 10 is the lack of being able to link multiple organizations to a single project. The way I track our projects is by linking the organization that is the actual customer, and then also linking the vendors for all purchased components. That way, the CRM almost acts like a version-control solution, and it lets me look back on previous projects to see which companies I used for shipments, procurement, and similar items. It would make a HUGE difference in how I use Pipedrive if multiple organizations could be attached to one project. Right now, I’m using labels to sort of “attach” vendors, but it’s really just a band-aid fix. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive is my company’s main CRM, and I also use it as a redundant tracker for project progression. From a CRM perspective, it’s incredibly beneficial thanks to its native features and the level of granular tracking it provides. It’s also very helpful for redundancy, since it pushes me to enter information that effectively becomes an archive I can refer back to later. **Official Response from Jorge R.:** > Hi Devan, Thanks for the review! We’re happy to hear you find Pipedrive easy to use, flexible, and great for detailed tracking. It’s great that it works well both as your main CRM and as a way to track project progress and keep a reliable record. We also appreciate your feedback about linking multiple organizations to one project. That’s a helpful suggestion, and we’ll share it with our product team for consideration. Best regards, Pipedrive Team ### 13. Easy to Use, Time-Saving Email Integration and Automations **Rating:** 5.0/5.0 stars **Reviewed by:** Johan Z. | Head of sales, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 07, 2026 **What do you like best about Pipedrive?** Easy to use. Email integration and automations make my life easier **What do you dislike about Pipedrive?** Some times there is a lag of when emails are visible in my inbox and also some times there is a lag in activities updates **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive is a cost-effective solution for managing my clients, prospects and leads and gives me the ability to assign to users easily **Official Response from Jorge R.:** > Hi Johan, Thank you for your feedback! We're glad to hear that Pipedrive's ease of use, email integration, and automations are making your daily work easier and helping you manage clients, prospects, and leads effectively. We also appreciate your feedback about occasional delays with emails and activity updates. We'll share this with our team as we continue working to improve the experience. Thank you for choosing Pipedrive! Best regards, Pipedrive Team ### 14. Great Lead & Deal Management, but Pricing Feels Restrictive on the Basic Tier **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 24, 2026 **What do you like best about Pipedrive?** Lead and deal management to keep everything organized. I use it a lot to database my network and their contact information. I use google suite and the integration of Pipedrive works seamlessly **What do you dislike about Pipedrive?** The pricing structure and the limitations you get with the basic tier. I am a solo entrepreneur who is sensitive about overhead **What problems is Pipedrive solving and how is that benefiting you?** Organizing and managing my deal flow as a real estate broker is crucial. I also have an extensive network of buyers and sellers so the fact that I can centralize all this info into my CRM is very beneficial. The interface is very easy and straightforward to use. **Official Response from Jorge R.:** > Hi, Thank you for sharing your feedback! We're glad to hear that Pipedrive is helping you keep your leads, deals, and network organised, and that the Google Suite integration is making it easier to manage your workflow. It's great to know that the platform's simple and straightforward interface is supporting your work as a real estate broker. We also appreciate your feedback regarding pricing and plan limitations, especially for solo entrepreneurs. Insights like yours help us better understand the needs of different types of businesses as we continue improving our offerings. Thank you for choosing Pipedrive and for sharing your experience! Best regards, Pipedrive Team ### 15. Easy-to-Use CRM with GreEasy to Use CRM That Keeps Sales Organizedat Integrations Advanced Features **Rating:** 3.5/5.0 stars **Reviewed by:** Umesh K. | Sales, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 23, 2026 **What do you like best about Pipedrive?** Easy touse CRM with helpful AI setup clear visual pipelines, great integrations and good value for new users. **What do you dislike about Pipedrive?** Some advanced features can take time to understand, and the cost can become higher as your team grows. A few customization options could also be more flexible for specific business needs. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive makes it easier to keep track of leads, deals, and follow-ups in one place. I find the visual pipeline especially helpful because I can quickly see where each deal stands and what needs to be done next.” **Official Response from Jorge R.:** > Hi Umesh, Thank you for your thoughtful feedback! We're glad to hear that Pipedrive's visual pipelines, AI setup, integrations, and ease of use are helping you manage leads, deals, and follow-ups more effectively. It's great to know that having everything in one place gives you a clear view of what needs to happen next. We also appreciate your feedback about the learning curve for advanced features, pricing as teams grow, and customization flexibility. We'll share these suggestions with the relevant team as we continue improving Pipedrive. Thank you for choosing Pipedrive! Best regards, Pipedrive Team ### 16. Easy to Use UI with Smooth Claude AI API Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel L. | Event Coordinator - Sales Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 31, 2026 **What do you like best about Pipedrive?** Ease of use, current UI. API integration with Claude AI. I think that's great, cool features at a fraction cost of enterprise software **What do you dislike about Pipedrive?** Nothing so far, the service is good and I received prior onboarding to cover basics **What problems is Pipedrive solving and how is that benefiting you?** Organizing lead and deal information pretty easily **Official Response from Jorge R.:** > Hi Daniel, Thank you for sharing your feedback! We're glad to hear that you’re enjoying Pipedrive’s easy-to-use interface, API integrations, and features, and that the onboarding helped you get started with the basics. It’s great to know that Pipedrive is helping you organize your leads and deals with ease. We’re also happy to hear that you’re enjoying the value Pipedrive provides compared with more expensive enterprise solutions. Thank you for choosing Pipedrive! Best regards, Pipedrive Team ### 17. Essential CRM for Tracking Leads and Clients Across the Organization **Rating:** 5.0/5.0 stars **Reviewed by:** Marcos J N. | Sales & On-Boarding Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 15, 2026 **What do you like best about Pipedrive?** Overall, as a CRM it’s essential for keeping track of leads and clients across our organization. **What do you dislike about Pipedrive?** Nothing specific comes to mind, but it would be helpful to expand integrations with certain software providers. For example, Microsoft Teams, Office, and RingCentral feel somewhat limited in scope right now. **What problems is Pipedrive solving and how is that benefiting you?** For me, the number one benefit is being able to follow up with leads and clients. It makes it easy to track status, dates, activities, phone calls, emails, and other related details in one place. **Official Response from Jorge R.:** > Hi Marcos, Thank you for your feedback! We're glad to hear that Pipedrive has become an essential tool for managing leads and clients across your organization. It's great to know that having all your activities, calls, emails, and follow-up information in one place helps you stay organized and maintain strong customer relationships. We also appreciate your suggestion regarding integrations. Feedback about expanding functionality with tools such as Microsoft Teams, Microsoft Office, and RingCentral is valuable, and we'll be sure to share it with our product team. Best regards, Pipedrive Team ### 18. Best-in-Class UX/UI CRM with Solid Core Features and Impressive New AI Tools **Rating:** 4.5/5.0 stars **Reviewed by:** Valentyn Y. | CEO and Co-founder, Computer Software, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 18, 2026 **What do you like best about Pipedrive?** Best UX/UI among legacy CRMs — I've been using it for 10 years and it just works. Clean pipeline view, solid core functionality, and easy integrations with external tools. Their newer AI features are impressive too — lead scoring, email tracking, newsletter tools, and sequences are a great addition to an already reliable platform. **What do you dislike about Pipedrive?** Building complex cross-departmental workflows is where it struggles — you're better off connecting external tools for anything beyond core sales ops. Not a dealbreaker, but worth knowing upfront. **What problems is Pipedrive solving and how is that benefiting you?** Keeps the entire sales pipeline visible and moving. No deals slip through the cracks — every contact has a next action. For a lean sales team it replaces a lot of manual tracking and makes it easy to spot where things are stalling. **Official Response from Jorge R.:** > Hi Valentyn, Thanks for your feedback! We’re glad you enjoy Pipedrive’s clean design, core features, and integrations. It’s great to hear the AI tools are adding value as well. We appreciate your note on more complex workflows, this is helpful feedback for us. Best regards, Pipedrive Team ### 19. Easy to Navigate for Deals, but Cumbersome for Post-Sale Organization **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 22, 2026 **What do you like best about Pipedrive?** The platform is easy to navigate. The Deals are very helpful! It keeps me up to date on all new prospects I'm working on, and you can create activities to keep you on track. **What do you dislike about Pipedrive?** Pipedrive is not very helpful as a Customer Service tool once the deals are closed. Also, linking emails makes finding specific things in the Organization a bit cumbersome. It's great for leads and deals, not so much for the Organization's file. **What problems is Pipedrive solving and how is that benefiting you?** Keeping all leads in one place and having eyes on all current prospects is a great benefit. We didn't have this on our previous platform. **Official Response from Jorge R.:** > Hi, Thank you for sharing your feedback! We're glad to hear that Pipedrive's ease of use, Deals, and activity management tools are helping you stay organised and keep track of your prospects. It's great to know that having all your leads in one place is providing more visibility and structure for your sales process. We also appreciate your feedback about managing customer information after deals are closed and the experience of finding linked emails within Organisations. Insights like yours help us identify areas where we can continue improving the platform. Thank you for choosing Pipedrive! Best regards, Pipedrive Team ### 20. Highly Customizable CRM with Room for Integration Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Reuben B. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 18, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Pipedrive?** I like that Pipedrive is very customizable, and we've been able to build it in a way that works for what we need. It allows us to keep our client list and prospect list organized and use it for traditional CRM functionalities, like keeping a database of all our leads, prospects, clients, and customers. Additionally, we've been able to use Pipedrive to keep track of projects, such as providing cost estimates, processing orders, and communicating with vendors. I use the email sync feature, which works very well and is very convenient. **What do you dislike about Pipedrive?** I find the integration with some accounting programs like QuickBooks to be lacking or poor. Also, it would be nice to have a more live integration with Google Drive to input data easily and save it in Google Drive, and perhaps vice versa. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive helps us keep our client and prospect lists organized and allows us to track projects, process orders, and communicate with vendors using customized pipelines and fields. **Official Response from Jorge R.:** > Hi Reuben, Thank you for your review! We’re glad to hear that Pipedrive’s customization, email sync, and CRM features are helping you stay organized and manage both clients and projects effectively. It’s great to know you’re able to track pipelines, process orders, and communicate with vendors smoothly. We also appreciate your feedback on integrations with QuickBooks and Google Drive and will share it with our team as we continue improving the platform. Best regards, Pipedrive Team ### 21. Best advanced CRM tool **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammed T. | Growth marketer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 01, 2026 **What do you like best about Pipedrive?** Their integrations with email outreach tools are great especially instantly. **What do you dislike about Pipedrive?** Nothing specific here. But their reports can be better. **What problems is Pipedrive solving and how is that benefiting you?** Push our leads to one single place and creating a record of all the touchpoints with those leads in one place. **Official Response from Jorge R.:** > Hi Mohammed, Thank you for sharing your feedback! We’re glad to hear that Pipedrive’s integrations with email outreach tools like Instantly are helping you bring leads into one place and keep track of all your interactions with them. We also appreciate your feedback about reporting. We’re always looking for ways to make reporting more useful, so we’ll share your comments with the relevant team. Best regards, Pipedrive Team ### 22. User-Friendly CRM with Room for Advanced Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Marlon Eugenio P. | Sales Manager/Ops/Emablement/Executive, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 17, 2026 **What do you like best about Pipedrive?** I really like that Pipedrive is very easy to use and user-friendly. It has all the features that we expect from a good CRM system. The initial setup was pretty easy. We didn't even need to set up an onboard call, even if they had offered it. It was simple to set up the pipeline, the deal logic, and determine what fields were necessary at each stage. Pipedrive is now working very well for us. **What do you dislike about Pipedrive?** I think it's mostly really good. The only thing that comes to mind is the reports. They have some cool ones, but they are mostly basic. So if you want to cross some specific data and do some cohort analysis, you would need an external tool. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive helps us keep track of activities, deals, leads, won deals, and other sales data. **Official Response from Jorge R.:** > Hi Marlon, Thank you for your review! We’re glad to hear that Pipedrive is easy to use and set up, and that it’s helping you manage your pipeline, deals, and sales data efficiently. It’s great that the platform is meeting your CRM needs without extra setup hassle. We appreciate your feedback about reporting. We understand that more advanced analysis sometimes requires external tools, and your input helps us know where we can improve. Best regards, Pipedrive Team ### 23. Easy Funnel Management and Reporting with Clear Won/Loss Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Ushantha S. | Head of Business Development, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 20, 2026 **What do you like best about Pipedrive?** Funnel Management and Easy Reporting as well as Easy tracking on Won/Loss Deals **What do you dislike about Pipedrive?** Rates are higher for our country context which is not much match with high inflation country like SL **What problems is Pipedrive solving and how is that benefiting you?** Avoiding Multiple Excels, Multiple Softwares and manage full funnel without much effort as well as track loss deals and understand the areas should improve to come up more win rate **Official Response from Jorge R.:** > Hi Ushantha, Thank you for your feedback! We're delighted to hear that Pipedrive is helping you manage your sales funnel, track won and lost deals, and replace multiple spreadsheets and tools with a single platform. It's great to know that our reporting and funnel management features are helping your team identify opportunities to improve and increase your win rate. We also appreciate your feedback regarding pricing and understand the challenges businesses can face in different markets. Your comments are valuable and will be shared with the appropriate team. Best regards, Pipedrive Team ### 24. Top-Notch Automations and Calendar Sync, Easy Setup, Reliable Performance **Rating:** 4.5/5.0 stars **Reviewed by:** Mariah T. | Property Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 06, 2026 **What do you like best about Pipedrive?** The automations make sense and the calendar sync is top notch! It was easy to set up, easy to use and works reliably. The cost fits the needs of the organization and support is never far from reach, I can usually accomplish what I need using the AI support. **What do you dislike about Pipedrive?** Some features could be a bit more visually appealing- such as colour coding different data fields, but regardless it suits our needs. **What problems is Pipedrive solving and how is that benefiting you?** Keeping track of leads and keeping my calendar sycned so nobody deals slip away and its easy to take notes, repeat leads are easy to find. **Official Response from Jorge R.:** > Hi Mariah, Thanks for your feedback! We’re glad to hear you’re finding value in the automations, calendar sync, reliability, and ease of use. It’s great that Pipedrive is helping you stay on top of leads, notes, and repeat opportunities while keeping everything organized. We also appreciate your suggestion around more visual customization, such as color coding for data fields. This is valuable feedback and has been shared with our team. Best regards, Pipedrive Team ### 25. Simple, Organized Sales Tracking with Helpful Automations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 14, 2026 **What do you like best about Pipedrive?** I like how simple and organized Pipedrive is. It gives me a clear view of where every prospect is in the sales process, while making it easy to track follow-ups, manage contacts, and automate repetitive tasks. **What do you dislike about Pipedrive?** The biggest downside is that some features and customizations can feel limited or require a higher-tier plan. I’d also like more flexibility with automations and integrations without needing workarounds. **What problems is Pipedrive solving and how is that benefiting you?** Its a SIMPLE pipeline with minimal bells and whistles which helps me handle all the business cards on my desk. **Official Response from Jorge R.:** > Hi, Thank you for sharing your feedback! We're glad to hear that Pipedrive's simple and organized approach is helping you manage prospects, follow-ups, contacts, and repetitive tasks more efficiently. It's great to know the straightforward pipeline is helping you stay on top of your sales process. We also appreciate your feedback about plan limitations and wanting more flexibility with automations and integrations. We'll share your suggestions with the relevant team as we continue improving Pipedrive. Thank you for choosing Pipedrive! Best regards, Pipedrive Team ### 26. Easy and User-Friendly, but Would Benefit from a Dedicated App **Rating:** 3.5/5.0 stars **Reviewed by:** Jonhatan Miguel O. | owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 27, 2026 **What do you like best about Pipedrive?** Easy to use, simple, user friendly for all. **What do you dislike about Pipedrive?** need to be an App with its own sistem of notifications because we dont like to be inside the navegator pages. **What problems is Pipedrive solving and how is that benefiting you?** keep a good track of the negotiations and the completion, to have a good measure of the orders and the overall process to get them into. **Official Response from Jorge R.:** > Hi Jonhatan, Thank you for sharing your feedback! We're glad to hear that you find Pipedrive easy to use, simple, and user-friendly for your team. It's great to know that the platform is helping you keep track of negotiations, orders, and your overall sales process more effectively. We also appreciate your feedback regarding notifications and the desire for a more app-based experience. Insights like yours help us understand how we can continue improving the user experience. Thank you for choosing Pipedrive! Best regards, Pipedrive Team ### 27. Intuitive, Reliable CRM That Streamlines Sales and Helps Close More Deals **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 01, 2026 **What do you like best about Pipedrive?** I’ve been using Pipedrive as my CRM for a while now, and overall I’ve really enjoyed the experience. The platform is intuitive, easy to navigate, and makes it simple to keep track of deals and follow-ups without feeling overwhelmed. Since switching to Pipedrive, I’ve noticed a clear improvement in how I manage my pipeline—and more importantly, I’ve been able to close more deals. Having everything organized in one place, with clear visibility into each stage of the sales process, has made a big difference in staying consistent and not letting opportunities slip through the cracks. It’s a solid CRM for anyone who wants something powerful but still straightforward to use. Definitely recommend it for sales-focused workflows. The interface is one of the biggest strengths. It’s clean, intuitive, and very easy to navigate. The visual pipeline makes it simple to track deals at a glance, and updating or moving deals through stages feels seamless. There’s almost no learning curve compared to other CRMs I’ve tried. Pipedrive integrates well with the tools I already use, which makes it easy to keep everything connected without a lot of extra setup. Syncing emails, calendars, and other apps has helped streamline my workflow and cut down on manual work. Performance: The platform runs smoothly and reliably. I haven’t run into any major lag or downtime issues, and everything loads quickly—even when managing multiple deals at once. For the value it provides, I think Pipedrive is well worth the cost. Since I started using it, I’ve been more organized and consistent with follow-ups, which has directly helped me close more deals. It’s definitely paid for itself. Getting started was straightforward, and the onboarding process was simple enough to handle without much outside help. When I’ve needed support, resources and documentation have been easy to find. While I mainly use the core CRM features, the automation and smart tracking tools have been helpful in keeping deals moving and making sure nothing falls through the cracks. It adds a layer of efficiency without overcomplicating things. Pipedrive strikes a great balance between being powerful and easy to use. It’s helped me stay organized, improve my sales process, and ultimately close more deals. I’d recommend it to anyone looking for a straightforward, effective CRM. **What do you dislike about Pipedrive?** While my overall experience with Pipedrive has been very positive, there are a couple of areas that could be improved. I do wish there were more integrations available, especially with some newer or niche tools, as that would make it even more flexible for different workflows. Additionally, while the platform delivers solid value, the pricing could be slightly lower—especially for smaller businesses or individuals just getting started. A bit more flexibility in pricing tiers would make it even more accessible. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive solves the problem of disorganized sales tracking and inconsistent follow-ups. Before using it, it was easy for deals to slip through the cracks or lose track of where each opportunity stood. With Pipedrive, everything is organized in a clear, visual pipeline, which makes it easy to see exactly what stage each deal is in and what actions need to be taken next. It also helps me stay consistent with follow-ups, which has been a big factor in improving my close rate. Overall, it’s made my sales process more structured, efficient, and predictable. As a result, I’m closing more deals and managing my pipeline with a lot more confidence. I have saved countless hours searching through different messaging platforms to see what conversations I have had and now that time has been saved since using Pipedrive. **Official Response from Jorge R.:** > Hi, Thank you for such a detailed and thoughtful review! We’re really glad to hear that Pipedrive has helped you stay organized, improve your sales process, and ultimately close more deals. It’s great that the visual pipeline, ease of use, and integrations are making your workflow smoother and more efficient. We also appreciate your feedback on integrations and pricing. Expanding flexibility and accessibility is something we’re always working on, and your input is very valuable. Best regards, Pipedrive Team ### 28. Efficient CRM with Intuitive Setup and Solid Features **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio C. | Director of Sales & Partnerships, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 31, 2026 **What do you like best about Pipedrive?** I find Pipedrive easy to use with a very low barrier to entry. It's been easy to build reports and analytics out of it, which I appreciate as a sales manager. The onboarding process for new users is straightforward, making it simple to get new staff up and running. In terms of value, it seems good compared to other CRMs considering the features it offers. I also find the feature set pretty good, including the ability to do email campaigns, a good analytics function, basic AI, and email tracking. It synchronizes well with email inboxes, which is useful. Setting up a new entity was straightforward, and importing data is easy. Overall, it works quickly, and it's easy to navigate around. **What do you dislike about Pipedrive?** The email integration could be a little better. It's synced with your inbox, but the email interface inside Pipedrive isn't that good. You have to send emails from Pipedrive to be tracked, which is fine for templated emails but not so great for back-and-forth conversations with clients. I think this area could be improved from a UI and usability perspective. Also, some of the analytics can be a bit fiddly when making specific reports, and you're typically limited to two axes or dimensions for reports in the analytics mode. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to automate lead allocation, track deals, maintain a customer database, run email campaigns, and analyze sales performance, making our CRM workflow much smoother. **Official Response from Jorge R.:** > Hi Antonio, Thanks for your detailed feedback! We’re glad to hear Pipedrive is easy to use, quick to set up, and helpful for reporting, onboarding, and managing your sales workflow. It’s great that features like email sync, analytics, and automation are adding value for your team. We also appreciate your feedback on email integration and reporting limitations, this is valuable input as we continue to improve usability and flexibility. Best regards, Pipedrive Team ### 29. Pipedrive Keeps My Deals Organized and On Track **Rating:** 5.0/5.0 stars **Reviewed by:** Gavin W. | Real Estate Agent, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 27, 2026 **What do you like best about Pipedrive?** Pipedrive keeps me very organized and on task. Without this all-in-one platform, I would be very disorganized and slowed down on my day-to-day tasks! I love being able to see all my deals in one place and where I stand with each project at any given time. **What do you dislike about Pipedrive?** The only downside is not having a better place to put my tasks and reminders. Pipedrive needs a feature like Apple has with iReminders. **What problems is Pipedrive solving and how is that benefiting you?** Almost everything, it allows me to schedule follow-ups and track when I talk with my clients. It's very comprehensive, keeping me organized and on track with each deal. **Official Response from Jorge R.:** > Hi Gavin, Thanks for your feedback! We’re glad to hear Pipedrive is helping you stay organized and giving you a clear view of your deals and projects in one place. It’s great that it’s supporting your follow-ups and daily workflow so effectively. We also appreciate your suggestion around improved task and reminder functionality, this is valuable feedback as we continue to develop the product. Best regards, Pipedrive Team ### 30. Effortless Organization, User-Friendly and Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** courtney m. | sales representative B2B, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 12, 2026 **What do you like best about Pipedrive?** I find Pipedrive to be excellent for managing my clients and calls. I really like how it allows me to organize information and contact clients, all while keeping track of who I've called, how many times, and the reasons for each call. I also value the ability to take notes on my interactions, which helps me stay organized with every client. One feature I particularly enjoy is having everything displayed on a single page, which makes navigation straightforward. I can assign different columns for actions such as calls, offers, or invoices, and this flexibility is very useful. The platform is user-friendly, and it only takes me a few seconds to locate my deals, contacts, or follow-up tasks. Setting it up was incredibly easy—so simple that anyone could do it. **What do you dislike about Pipedrive?** I use it with JustCall as well as Shopify. What would be nice though is if I could directly call from Pipedrive and it goes directly into JustCall so I'm not having to copy and paste the number into JustCall. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to organize my clients and calls. It lets me see all my information on one page, making it easy to track who I've contacted and follow up efficiently. It organizes my clients in different columns, which is very helpful. **Official Response from Jorge R.:** > Hi Courtney, Thank you for your review! We’re glad to hear that Pipedrive makes it easy to manage your clients, calls, and follow-ups all in one place. It’s great to know the setup was quick and the platform is easy to use. We also appreciate your feedback about the JustCall integration and will share it with our team. Thanks again for sharing your experience! Best regards, Pipedrive Team ### 31. Efficient CRM with Superb Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Franki F. | Sales Representative, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 14, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Pipedrive?** I love Pipedrive for its easy-to-use native automations, custom fields, and formula fields that really save time. The scheduler links are handy, and it integrates seamlessly with all our other software, eliminating the hassle of double entry. It's super user-friendly and was really easy to set up. I also appreciate how the automations help cut down time spent on manually adding follow-up reminders. **What do you dislike about Pipedrive?** I think it would be better if email opening tracking was actionable. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive helps me keep track of customer, lead, partner, and vendor contacts in one place. Its web forms, combined with lead assignment and automated reminders, help ensure that no inquiries are missed. The reporting dashboards make it easier to monitor KPIs and stay on top of progress. Automations cut down the time I spend on manual tasks, and integrations reduce double entry, which ultimately saves time. **Official Response from Jorge R.:** > Hi Franki, hanks for your feedback! We’re glad to hear you’re getting value from Pipedrive’s automations, custom fields, and integrations, it’s great that these are helping you save time and avoid manual work. We also appreciate your suggestion on making email open tracking more actionable, this is valuable feedback for us. Best regards, Pipedrive Team ### 32. Easy Setup, Flexible for Any Industry, and Integrates with Nearly Any Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Solangel C. | Marketing Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** April 09, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Pipedrive?** It’s easy to set up and can work in almost any industry. It also integrates with nearly any other tool, and it’s straightforward for the whole team to use. **What do you dislike about Pipedrive?** Since the introduction of the AI support bot, Pipedrive is still very easy to use, but when something isn’t working it’s almost certain you need help from a real person. In those cases, the AI tool can sometimes end up wasting your time instead of resolving the issue. **What problems is Pipedrive solving and how is that benefiting you?** We use it constantly for lead organization and email marketing. It’s one of our main tools for sales, and it helps us keep everything in order. **Official Response from Jorge R.:** > Hi Solangel, Thanks for your feedback! We’re glad to hear Pipedrive is easy to set up, flexible across industries, and helpful for keeping your team aligned and organized. We also appreciate your feedback on the AI support experience. We understand how important it is to quickly reach the right help when needed, and this is something we’re working to improve. Best regards, Pipedrive Team ### 33. Activity Scheduling Keeps Leads and Won Accounts on Track **Rating:** 5.0/5.0 stars **Reviewed by:** Tia M. | Account Manger, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 05, 2026 **What do you like best about Pipedrive?** The ability to schedule activities helps me stay on top of leads and keep track of won accounts. **What do you dislike about Pipedrive?** I wish there were a better way to add my signature in the email function. I prefer to use Pipe Drive for this, but the signature ends up looking odd in my emails. **What problems is Pipedrive solving and how is that benefiting you?** It solves the issue of losing leads because they're not organized and hard to follow up on. I genuinely enjoy the ability to organize my leads. **Official Response from Jorge R.:** > Hi Tia, Thank you for your feedback! We're glad to hear that scheduling activities and organizing leads are helping you stay on top of follow-ups and keep track of your won accounts. Making it easier to manage relationships and avoid missed opportunities is exactly what we aim to do. We also appreciate your comments about the email signature experience. Feedback like this is valuable, and we'll be sure to share it with our product team as we continue improving the email functionality. Best regards, Pipedrive Team ### 34. Empowers Our Team with Customizable Pipelines **Rating:** 4.5/5.0 stars **Reviewed by:** Amelia L. | Business Strategist, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 28, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Pipedrive?** I love the activities tab feature the most because it gives me a quick overview of my daily to-dos and opens up all information about a client when I click on it. This helps our team instantly get quick updates about each client even if we are not the owner of the deal. I also like the different pipelines that I can customize. Customizable pipelines help differentiate the stages of each lead, providing clarity so the sales team can easily switch strategies based on pipeline differences. Pipedrive has great features like the funnelling for each lead, kanban style funnels, won/lost feature, success rates, and expected closing date. The initial setup was easy, just setting up an account and we already start collaborating on the platform. **What do you dislike about Pipedrive?** The phone call option is not quite fitted for us. I still have to copy paste a prospect's phone number from Pipedrive to reach out to them on WhatsApp. It could be improved if there is a direct integration to WhatsApp. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to automate client information and never lose track of client status, even after vacations. The activities tab gives instant client updates, and customizable pipelines provide clarity on leads, allowing us to switch strategies easily. **Official Response from Jorge R.:** > Hi Amelia, Thank you for your review! We’re glad to hear that the daily activities tab helps you stay on top of follow-ups and that the funnels and analytics dashboard give you clear visibility into prospect progress and sales performance. It’s great to know Pipedrive is helping you stay organized and avoid delays. Best regards, Pipedrive Team ### 35. Pipedrive Mobile: Excellent for Calls and Quick On-the-Go Updates **Rating:** 4.0/5.0 stars **Reviewed by:** Henry D. | Sales Development Representative, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 30, 2026 **What do you like best about Pipedrive?** Pipedrive's smartphone app is very useful for making calls and quickly updating records while on the go. **What do you dislike about Pipedrive?** Tasks such as converting leads into deals can be a bit fiddly, and that can interrupt or slow the overall flow of prospecting. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive helps me keep track of my prospects who need to be contacted in the future, and it does so without complicating the process. **Official Response from Jorge R.:** > Hi Henry, Thank you for your feedback! We're glad to hear that you're finding the Pipedrive mobile app useful for making calls and updating records while on the go, and that it's helping you stay on top of your follow-ups with prospects. We also appreciate your feedback about converting leads into deals. Insights like yours are valuable as we continue working to make workflows smoother and more intuitive. Best regards, Pipedrive Team ### 36. Great organization and immediate support for any questions **Rating:** 5.0/5.0 stars **Reviewed by:** Diego Arturo G. | Atención a Inversionistas, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **Reviewed Date:** August 17, 2026 **What do you like best about Pipedrive?** The great organization and staff ready to support with any questions **What do you dislike about Pipedrive?** At the moment, there is no inconvenience. **What problems is Pipedrive solving and how is that benefiting you?** The registration of profiles of individuals and companies. Also, use the Pipeline correctly to see the status of the companies. **Official Response from Jorge R.:** > Hi Diego, Thank you for your positive feedback! We're glad to hear that you appreciate Pipedrive's organization and our team's willingness to help with your questions. It's also great to know that Pipedrive is helping you manage individual and company profiles and keep track of where each company stands in your pipeline. We're happy to hear you haven't experienced any issues so far. Thank you for choosing Pipedrive, and we look forward to continuing to support you! Best regards, Pipedrive Team ### 37. Streamlined Sales Pipeline with More Visibility **Rating:** 3.5/5.0 stars **Reviewed by:** Harjoth S. | Business Lead, Information Technology and Services, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 11, 2026 **What do you like best about Pipedrive?** I use Pipedrive to manage our sales pipeline and track client stages, from first contact to onboarding as a customer. I like how simply it shows a clear picture of my sales team clients, which helps in planning strategies for the coming days and making more informed decisions. Since the first week of using Pipedrive, we have seen more visibility and clarity in terms of our clients' status and stages. The initial setup of Pipedrive was quite easy. **What do you dislike about Pipedrive?** I dislike that compared to large CRMs, the dashboard and reporting in Pipedrive is a bit below the standards. Reports of other CRMs are more detailed and clear. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to manage our sales pipeline, improving visibility of client stages and status. It helps my sales team plan strategies and make informed decisions. **Official Response from Jorge R.:** > Hi Harjoth, Thank you for your review! We’re glad to hear that Pipedrive has improved visibility and clarity for your sales team and that it’s helping you plan strategies and make informed decisions. It’s great to know the setup was easy and that you’re seeing value so quickly. We also appreciate your honest feedback about dashboards and reporting. We’ll be sure to share your input with our team as we continue enhancing reporting capabilities. Best regards, Pipedrive Team ### 38. Automation That Keeps Deals Moving—No More Manual Reminders **Rating:** 4.0/5.0 stars **Reviewed by:** Molly D. | Member Board of Directors, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 22, 2026 **What do you like best about Pipedrive?** My favorite feature is all the automations. No more; having to set reminders to put clients or prospects on a sequence. Just put them in a deal and let pipedrive do the work. **What do you dislike about Pipedrive?** That when I schedule an activity for a team member; that I cannot see there calendar availability on that same page. It shows my own but not theres; so I have to go and look at there outlook calendar to see when they are free. **What problems is Pipedrive solving and how is that benefiting you?** We have made our direct onboarding person aware of the calendar issue and they have already spoken with IT to see how they can possibly get that feature. And the only other thing I have it, on the cleint screen; if some of the information from the Cleint screen will transfer over to the Accoutn Holder screen; such as phone number, email, etc. **Official Response from Jorge R.:** > Hi Molly, Thank you for your review! We’re glad to hear that automations are saving you time and making it easier to manage clients and prospects without manual reminders. We also appreciate your feedback around team calendar visibility and syncing client details to the account holder. It’s great to hear you’ve already shared this with your onboarding specialist, and we’ll continue passing this feedback along as we work on improving the experience. Thanks again for taking the time to share! Best regards, Pipedrive Team ### 39. Powerful Data Enrichment and AI-Assisted Prospecting in an Easy-to-Use Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Tony B. | Managing Partner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 22, 2026 **What do you like best about Pipedrive?** I provides so many capabilities such as Data Enrichment, AI-Assited Prospecting, and very simple to use navigation and feature visibility. **What do you dislike about Pipedrive?** At times the upload templates are a little difficult to use, but, this is probably because I have just started using bulk updates and uploads. **What problems is Pipedrive solving and how is that benefiting you?** The main problem is "deal visibility" so that our key stakeholders and clearly see deal progress and account development efforts to-date. **Official Response from Jorge R.:** > Hi Tony, Thank you for your feedback! We're glad to hear that you're finding value in features like Data Enrichment, AI-assisted prospecting, and Pipedrive's simple and intuitive navigation. It's great to know that the platform is helping improve deal visibility and giving key stakeholders a clear view of deal progress and account development activities. We also appreciate your feedback about upload templates and bulk updates. Learning new processes can take time, and comments like yours help us identify areas where we can make the experience even smoother. Best regards, Pipedrive Team ### 40. Exceptional CRM with Intuitive Pipelines and Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 18, 2026 **What do you like best about Pipedrive?** I like the Pipedrive pipelines because they make things very clear and easy to understand. We also use it for our aftercare teams, and the automations and sequences help a lot by allowing us to send our welcome emails to converted deals at specific times. I also appreciate being able to tweak which email is sent based on the fields completed on the deal. The initial setup was brilliant, and the Pipedrive team was more than helpful on any occasion. **What do you dislike about Pipedrive?** So far, we haven’t encountered any issues — about a week in, everything is running smoothly and working exactly as expected. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive has been a really effective tool for us, giving clear visibility of every deal through structured pipelines that make our processes easy to follow and manage. It allows us to track conversion rates at each stage, helping us identify where we’re performing well and where improvements are needed. The automation features are particularly valuable, enabling our after-care team to send timely, personalised emails based on deal-specific information, which saves time, reduces manual work, and ensures a consistent, professional experience for every client. **Official Response from Jorge R.:** > Hi, Thanks for your feedback! We’re glad to hear the pipelines make your process clear and easy to manage, and that automations and sequences are helping your team save time and deliver a consistent experience. It’s great that setup went smoothly and our team could support you along the way. We’re also happy to hear everything is running well so far. Best regards, Pipedrive Team ### 41. Customizable and User-Friendly CRM, Needs More Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Reuben B. | Chief Executive Officer, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 18, 2026 **What do you like best about Pipedrive?** I like most about Pipedrive that the information is organized in a clear way. It's easily accessible and customizable. You can put in customized notes and customize the information, as well as customize the pipelines to accommodate our different needs, like providing cost estimates and managing our operations. I appreciate that we're able to create customized pipelines which relate to the steps in our unique sales process. The ability to create and organize fields for people, organizations, and deals in different subsections is very helpful for capturing what we need for our process. **What do you dislike about Pipedrive?** I would be interested in more integrations with Google Drive, which is we have kind of spreadsheets and things like that you can't really build in the same main Pipedrive if there were a feature to have all that in Pipedrive. Kind of a Google Drive, you know, Google Sheets, Google Docs function. That would really be amazing. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to organize client and prospect information, manage notes, provide cost estimates, and track orders, offering a seamless process from sales to operations. It's customizable, making pipelines fit our unique sales process. **Official Response from Jorge R.:** > Hi Reuben, Thanks for your feedback! We’re glad Pipedrive’s customization and organization help you manage your sales process and operations smoothly. We appreciate your suggestion for deeper Google Drive integration, this is great feedback for us. Best regards, Pipedrive Team ### 42. Intuitive CRM for SMBs Seeking Better Sales Visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 17, 2026 **What do you like best about Pipedrive?** If you have used other CRMs, it is really quite intuitive and has most of the main features that you would need to organize a sales team to drive sales. A great use case is for small to medium sized businesses that have a basic sales process in place, but are looking to gain better visibility into sales activities, revenue streams, and sources of revenue. **What do you dislike about Pipedrive?** If you have become accustomed to bigger players, it seems that there is a less room to customize layouts. For example, in deals or opportunities, the main screen is about putting activities and building the timeline. If you want to have some fields with larger text, it is hard to see these fields in the sidebar. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive is getting the sales team to follow a process, and guiding them through that process visually through the Pipeline. The benefit of course is having much greater transparency into the status of deals, being able to oversee and intervene earlier before deals rot or go sour, and ultimately getting to the win. **Official Response from Jorge R.:** > Hi, Thanks for the detailed feedback! We’re glad you find Pipedrive intuitive and helpful for organizing your sales process and improving visibility across deals. We appreciate your note on customization and field visability, this is something we’re continuing to improve. Best regards, Pipedrive Team ### 43. Intuitive and Powerful CRM with Customizable AI Reports **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda G. | Business Development Specialist, Computer Software, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Thank You page:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** November 15, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Pipedrive?** I use Pipedrive in my day-to-day workflow to manage leads, call efforts, email efforts, and future outreach attempts. I like how it's easy to use, and I appreciate the insights and reports that I can pull with the AI reporting tool. I find it really easy to customize a report for exactly what I'm looking for. It's also very easy to set up, and I can quickly get the metrics or information I need from my lead list without much hassle. **What do you dislike about Pipedrive?** Sometimes being able to navigate around and get to what I need to with less clicks, that would be something to improve on. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to manage leads, schedule my tasks, keep track of when to contact people, and store all notes in one place. **Official Response from Camilla Pacheco:** > Hello, Amanda. Thank you for your feedback! It’s great to know that Pipedrive is helping you manage leads and customers effectively. We truly appreciate it your input. If you ever need assistance or have more feedback, feel free to reach out to us. Kind regards, The Pipedrive Team ### 44. Pipedrive’s Smart Email, Integrations, and Reminders Keep Everything on Track **Rating:** 4.5/5.0 stars **Reviewed by:** Joel A. | Sales & Account Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 23, 2026 **What do you like best about Pipedrive?** I love Pipedrive’s Smart Email & Integration features, especially how they help keep everything connected. I also really appreciate the built-in reminders that prompt me about my tasks so I don’t miss anything. **What do you dislike about Pipedrive?** It does not have a link to other CRM tools like Jira, i feel there should be a way to link other CRM tools **What problems is Pipedrive solving and how is that benefiting you?** While Pipedrive is fantastic for sales and shop expansion, it can get pricey if you start adding too many "Power-Ups" (like their Leadbooster or advanced AI tools). If you're using it to track more customers **Official Response from Jorge R.:** > Hi Joel, Thanks for your feedback! We’re glad to hear you’re enjoying the Smart Email features, integrations, and reminders, it’s great that they’re helping you stay organized and keep everything connected. We also appreciate your feedback on integrations with other tools like Jira and on pricing with add-ons, this is valuable input as we continue to improve flexibility and accessibility. Best regards, Pipedrive Team ### 45. Cost-Effective with Quick Support, but some features are limited **Rating:** 3.5/5.0 stars **Reviewed by:** Katya M. | Marketing Manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 12, 2026 **What do you like best about Pipedrive?** The platform is cost-effective for our team and we like that we can add extra features if needed. The support team has been great and is always quick to respond and help with our requests. **What do you dislike about Pipedrive?** -We still use a spreadsheet to track our opportunities as Pipedrive lacks in features like multi-line notes (when viewed in list view) and color-coded drop downs lists. -The email campaign template customization options are limited and we would like to see custom fonts added. -Custom reporting is limited and we would like to see the ability to see trends and percent increase/decrease. We could also use multi-bar charts to see data side-by-side from multiple years. **What problems is Pipedrive solving and how is that benefiting you?** We use Pipedrive to track our leads and deals, as well as customer information. We use the campaign feature to send email notifications to clients as well as internal reports. We use the automations to simplify manual data entry tasks as well as send email sequences to prospective clients. **Official Response from Jorge R.:** > Hi Katya, Thank you for your review! We're glad to hear that Pipedrive is a cost-effective solution for your team and that our support team has been helpful. It's great to know you're using Pipedrive to manage leads, deals, campaigns, and automations. We also appreciate your feedback about notes, email template customization, and reporting, and we'll share it with our team. Best regards, Pipedrive Team ### 46. Easy Setup, Strong Integrations, and an Amazing Claude AI Connector **Rating:** 4.5/5.0 stars **Reviewed by:** Mohamed L. | Founder, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic Review from User Profile:** Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** May 17, 2026 **What do you like best about Pipedrive?** Very easy to setup and start as an organization. The customization level is very nice. The interface is very easy to navigate and the number of integrations available are quite strong. When it comes to performance, it has been steady. The pricing is convenient based on the needs thanks to the variety of sub plans. The AI connector with claude has been amazing **What do you dislike about Pipedrive?** Nothing major. Building different pipelines as an experience can be improved especially when you need to add different products or VAS **What problems is Pipedrive solving and how is that benefiting you?** My expectations to better manage my sales team is met and I was able to do this at a convenient price when HubSpot was the other option there was a 5x difference **Official Response from Jorge R.:** > Hi Mohamed, Thanks for your feedback! We’re glad to hear you found Pipedrive easy to set up and customize, and that the interface, integrations, pricing flexibility, and steady performance are meeting your organization’s needs. It’s also great to know the AI connector with Claude has been such a valuable addition to your workflow. We appreciate your feedback on the experience of building multiple pipelines and managing products or value-added services. This is helpful input and has been shared with our team as we continue improving usability and flexibility. Best regards, Pipedrive Team ### 47. Flexible CRM with Powerful Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 19, 2026 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Pipedrive?** I like that Pipedrive is flexible and has a huge app store where I can download and install additional apps for calling and for connecting to other tools (Trello, Aircall, Whatsapp, etc.). I also appreciate the ability to create automations to manage my pipeline, such as reminders and action items or to-dos based on dates or last interactions, which helps me stay on top of my accounts. We’ve connected Pipedrive to our billing and development systems, so we can track progress in one place. Overall, adding extra features and setting up automation was pretty smooth, and it made it easy to connect the other tools we use. **What do you dislike about Pipedrive?** The limitations I run into with Pipedrive are mostly because it isn’t designed to be a customer success manager app. My biggest challenge is the limited ability to connect Pipedrive with our support channels or usage metrics. This makes it harder for me to efficiently track customer health and other key metrics in one convenient place. I also miss having a straightforward way to measure customer retention efficiently. **What problems is Pipedrive solving and how is that benefiting you?** Pipedrive helps me track renewal processes, metrics for expansion deals, and manage my existing customer portfolio. **Official Response from Jorge R.:** > Hi, Thank you for your detailed feedback! We're glad to hear that Pipedrive’s flexibility, app marketplace, and automation features help you manage your pipeline and stay on top of your accounts. We also appreciate your feedback about tracking customer health, support channels, and retention metrics. We'll be sure to share your suggestions with our team. Best regards, Pipedrive Team ### 48. Effortless Sales Management with Pipedrive **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra G. | Account manager, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 22, 2026 **What do you like best about Pipedrive?** I use Pipedrive for work to manage contacts and leads and track sales. I find Pipedrive very easy to use, particularly appreciating the visible pipeline as it makes a big difference because I don't have to remember dozens of deals and their status. The follow-up reminders and activity tracking help me to not lose deals and let them slip through the cracks. The initial setup of Pipedrive was very easy, and I'm currently using it with my 4 colleagues. **What do you dislike about Pipedrive?** The email and communication intelligence could be improved. **What problems is Pipedrive solving and how is that benefiting you?** I use Pipedrive to manage contacts, leads, and track sales. It solves missed follow-ups, prevents losing leads, and helps managers track sales and calls. The visible pipeline and follow-up reminders ensure I don't lose deals and can manage workload efficiently. **Official Response from Jorge R.:** > Hi Sandra, Thanks for your feedback! We’re glad to hear Pipedrive is helping you stay organized and manage your deals more effectively, especially with the visual pipeline and follow-up reminders. It’s great that the setup was smooth and that it’s working well for your team. We also appreciate your feedback on email and communication intelligence, this is valuable input as we continue to improve. Best regards, Pipedrive Team ### 49. PipeDrive Review **Rating:** 5.0/5.0 stars **Reviewed by:** Reenu J. | Partnerships Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** February 19, 2026 **What do you like best about Pipedrive?** Pipedrive offers a clean, intuitive interface that makes sales pipeline management incredibly easy. The drag-and-drop functionality, customizable stages, and clear visual tracking help keep our team focused on deals that matter. The automation tools, activity reminders, and email integration save time and ensure consistent follow-ups. The reporting and insights dashboard give us a quick overview of performance without needing complex setups. Overall, it’s a practical, user-friendly CRM that drives accountability and sales productivity. **What do you dislike about Pipedrive?** There is no such dislikes in pipedrive. Mobile friendly version if possible in future would be a suggestion. **What problems is Pipedrive solving and how is that benefiting you?** ipedrive helps organize and streamline the sales process by providing a visual pipeline, automating tasks, and improving follow-ups. This results in better productivity, consistent sales, and more accurate forecasting. **Official Response from Jorge R.:** > Hi Reenu, Thank you for your review! We’re thrilled to hear that Pipedrive’s clean interface, drag-and-drop pipeline, automation tools, and reporting dashboards are helping your team stay organized, productive, and focused on the right deals. We appreciate your suggestion about a mobile-friendly version, that’s great feedback for our team. Best regards, Pipedrive Team ### 50. Easy to Use, Great Deal Tracking, and Smooth Claude Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Celia O. | Business Development Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 06, 2026 **What do you like best about Pipedrive?** Easy to use. Deals are easy to track, and integrates well to AI tools like Claude. **What do you dislike about Pipedrive?** It can take long to input what's only a prospect - having to input less info in the beginning would make tracking things easier **What problems is Pipedrive solving and how is that benefiting you?** Tracking prospects, and visualising the markets they are in is very easy. **Official Response from Jorge R.:** > Hi Celia, Thank you for your feedback! We're glad to hear that you're finding Pipedrive easy to use and that it's helping you track deals and prospects effectively. It's also great to know that the integration with AI tools like Claude is adding value to your workflow. We appreciate your suggestion about making it easier to add prospects with less information upfront. Feedback like yours helps us identify opportunities to simplify the user experience. Best regards, Pipedrive Team ## Pipedrive Discussions - [What is the best way to use email marketing with Pipedrive?](https://www.g2.com/discussions/12132-what-is-the-best-way-to-use-email-marketing-with-pipedrive) - 3 comments, 3 upvotes - [What is next best alternative of Pipedrive?](https://www.g2.com/discussions/33548-what-is-next-best-alternative-of-pipedrive) - 1 comment, 3 upvotes - [How do I move deals between stages with any email marketers?](https://www.g2.com/discussions/how-do-i-move-deals-between-stages-with-any-email-marketers) - 2 comments, 2 upvotes - [Is Pipedrive free?](https://www.g2.com/discussions/is-pipedrive-free) - 3 comments, 1 upvote - [Can I change the color of the interface?](https://www.g2.com/discussions/can-i-change-the-color-of-the-interface) - 1 comment, 1 upvote - [View Pipedrive pricing details and edition comparison](https://www.g2.com/products/pipedrive/reviews?page=2&source=search§ion=pricing&secure%5Bexpires_at%5D=2026-09-02+20%3A43%3A08+-0500&secure%5Bsession_id%5D=89add312-dcc5-437a-9165-5aedb2d35e4d&secure%5Btoken%5D=149ee070846eebc5e410f3e3db04927862708c252f70ad16467238c770126e54&format=llm_user) ## Pipedrive Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design - Forms Creation & Design **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - CRM Integration **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Analytics** - Open Rates - Link Activity - Attachment Activity **Incentives** - Badges - Triggers - Leaderboards **Additional Functionality** - Embedded Forms - Offline Capability - Notifications - Payments - Mobile Forms - Customizable Forms - Real-Time Notifications - Alerts/Notifications **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - Customizable Branding - SSL Security - API - Document Management - Document Storage - Collaboration Tools - Data Capture and Transfer - Autofill - Multi-Channel Distribution - Convert to PDF - Customizable Templates - Media Library - Generative AI - Full Text Search - Surveys & Feedback - Data Import/Export - Forms Management - Electronic Signature - Third-Party Integrations - Reporting/Analytics - Workflow Management - Template Management - Mobile Access **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting - Budgeting/Forecasting - Correlation Analysis - Competitive Analysis - Sales Trend Analysis - Statistical Analysis **Customizations** - Email Platform Integration - Email Scheduling - Real-Time Notifications - Email Categorization - Templates - Third-Party Integrations **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting/Tracking - Sales Reports - Incentive Management **Generative AI** - Generative AI **Additional Functionality** - Contact Management - Email Marketing - Drag & Drop - Drip Campaigns - Workflow Management - Customizable Fields - Monitoring - CRM - Team Management - Click Tracking - Subscription Management - Activity Dashboard - API - Location Tracking - Customer Segmentation - Geolocation - Customizable Branding - Activity Tracking - Data Import/Export - Mailing List Management - Campaign Management - Email Management - Audience Targeting - Reporting/Analytics - AI Copilot - Email Distribution - Email Reminders - Autoresponders - Engagement Tracking - Event Triggered Actions **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking - Predictive Analytics - Visual Analytics - Task Management - Contact Management - Lead Management - Opportunity Management - Workflow Management **Administrative** - Third-Party Integrations - Employee Structure - Behavior Monitoring **Additional Functionality** - Dynamic Modeling - Lead Qualification - Lead Capture - Real-Time Reporting - Contact Database - API - Reporting & Statistics - Role-Based Permissions - Collaboration Tools - Dashboard Creation - Modeling & Simulation - Exception Reporting - Generative AI - Sales Reports - Performance Metrics - "What If" Scenarios - Customizable Reports - Data Import/Export - AI Copilot - Graphical Data Presentation - Drag & Drop - Access Controls/Permissions - Alerts/Notifications - Business Process Control - Multi-Currency - Pipeline Reports **Additional Functionality** - Generative AI - Gamification - Real-Time Updates - Employee Reward Programs - Employee Management - Ongoing Performance Tracking - Benchmarking - Commission Management - For Sales Teams/Organizations - Performance Metrics - Sales Planning - Single Sign On - Performance Management - Forecasting - Quota Planning - Accounting - Workflow Management - Compliance Management - User Management - Rewards Points - Organizational Charting - AI Copilot - Access Controls/Permissions - Customizable Branding - Milestone Tracking - Territory Management - Performance Appraisal - Calendar Management - Alerts/Notifications - Sales Onboarding & Training - Employee Recognition - Reporting/Analytics - Ratings/Reviews - API - Feedback Management - Training Management - Goal Management - Assignment Management - Lead Scoring - Search/Filter - Electronic Signature - Collaboration Tools - Kanban Board - Email Management - Commenting/Notes - Data Import/Export - Prospecting Tools - Interaction Tracking - Product Catalog - Live Chat - Sales Pipeline Management - Appointment Scheduling - Email Templates - Event Triggered Actions - Transfers/Routing - Activity/News Feed - Lead Management - Revenue Management - Document Management - Task Management - File Sharing - Mobile Access - Reminders - Mobile App - Call Logging - Workflow Automation **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Reporting & Analytics** - A/B Testing - Basic Reporting **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - Generative AI - Proposal Generation **Generative AI** - Generative AI **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration - Third-Party Integrations **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation **Additional Functionality** - Personalization - Autoresponders - Customer Segmentation - Newsletter Management - AI Copilot - WYSIWYG Editor - Engagement Tracking - Preview Functionality - Email Tracking - Email Campaign Management - Landing Pages/Web Forms - Customizable Branding - Lead Capture - Mobile Optimization - Customer Journey Mapping - ROI Tracking - Activity Dashboard - Customizable Fields - Reporting/Analytics - Click Tracking - List Management - GDPR Compliance - Subscriber Management - Email Sequences - Campaign Scheduling - Event Triggered Actions - Multi-Language - Template Management - Customizable CTAs - Real-Time Analytics - Dynamic Content - CAN-SPAM Compliance - Multi-Channel Marketing - HTML Editor - Contact Management - Drip Campaigns - Campaign Analytics - Product Recommendations - Image Library - Workflow Automation ## Top Pipedrive Alternatives - [Nutshell](https://www.g2.com/products/nutshell/reviews) - 4.3/5.0 (1,429 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,200 reviews) - [Copper](https://www.g2.com/products/copper/reviews) - 4.5/5.0 (1,126 reviews)