# ElationHealth Reviews **Vendor:** Elation Health **Category:** [EHR Software](https://www.g2.com/categories/ehr) **Average Rating:** 4.4/5.0 **Total Reviews:** 16 ## About ElationHealth Elation Health is the clinical-first AI platform for primary care success. Trusted by over 47,000 clinicians and 24 million patients, Elation’s EHR and billing solutions combine proven clinical workflows with responsible, predictive AI - purpose built for primary care. The company’s clinical-first approach puts physicians at the center, delivering trusted, transparent innovation that saves time and sustains meaningful patient relationships. Elation Health is recognized as Best in KLAS for its commitment to excellence in primary care technology. ## ElationHealth Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of ElationHealth, streamlining patient record access and visit scheduling. (1 reviews) - Users value the **user-friendly efficiency** of ElationHealth for quick access to patient records and scheduling. (1 reviews) - Users value the **ease of viewing patient health information** , enhancing their overall care experience with ElationHealth. (1 reviews) - Users value the **user-friendly scheduling** of ElationHealth, which simplifies patient visits and record management. (1 reviews) **What users dislike:** - Users express frustration over **missing features** , particularly the delay in information input and lack of detailed summaries. (1 reviews) - Users find the **input timing delays** frustrating, along with a desire for more detailed summaries of visits. (1 reviews) ## ElationHealth Reviews ### 1. Easy Communication Between Providers, Suppliers, and Patients **Rating:** 5.0/5.0 stars **Reviewed by:** Ciara P. | Executive Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about ElationHealth?** Easy way for providers to communicate with suppliers and patients alike. **What do you dislike about ElationHealth?** can be difficult to navigate at first, but once you know how, it's no issue **What problems is ElationHealth solving and how is that benefiting you?** As a supplier to patients, if I ever need to cross check information, it is easy to find. ### 2. Effortless and User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Kathy M. | REGISTERED NURSE CARE MANAGER, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about ElationHealth?** As an RN case manager, I use Elation several times a day. I appreciate how user-friendly Elation is, as it streamlines the process of finding patient's medical records and scheduling visits with our nurse practitioners and makes the task both easy and efficient. **What do you dislike about ElationHealth?** The input of information is frequently delayed by several days, which can be frustrating. I also wish there were more detailed summaries available for ER visits and hospital stays. **What problems is ElationHealth solving and how is that benefiting you?** I am not aware of any problems. ### 3. Effortless PDF-to-Fillable Forms for Patients **Rating:** 4.5/5.0 stars **Reviewed by:** Ashley Z. | Physician / Internist, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2026 **What do you like best about ElationHealth?** Conversion of PDF to fillable format for patient completion. **What do you dislike about ElationHealth?** Unable to book next appointment within patients chart. **What problems is ElationHealth solving and how is that benefiting you?** No longer have to sign paper forms. ### 4. Easy to Navigate,Cool Features! **Rating:** 5.0/5.0 stars **Reviewed by:** Mark Rendez M. | Freelance, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about ElationHealth?** What I like best about Elation is how quickly you can get familiar with its features, and its design feels natural and easy to use. **What do you dislike about ElationHealth?** What I dislike about ElationHealth is that sometimes certain information isn’t immediately visible in the display area, which can make it a bit tricky to find what you need right away. **What problems is ElationHealth solving and how is that benefiting you?** ElationHealth centralizes everything—clinical notes, referrals, e‑prescribing, lab orders, and billing—into one place, reducing clicks and chaos while keeping everything synced, secure, and easy to track for better practice efficiency. ### 5. Elation works great **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie Fei F. | Billing Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about ElationHealth?** It's user-friendly, runs smoothly, and makes documentation quick and efficient. **What do you dislike about ElationHealth?** None so far. Everything works smoothly . **What problems is ElationHealth solving and how is that benefiting you?** ElationHealth streamlines charting, scheduling, and communication, saving time and improving workflow efficiency. ### 6. Elation review **Rating:** 5.0/5.0 stars **Reviewed by:** Tijuana S. | Member services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2025 **What do you like best about ElationHealth?** Good product for viewing patient health information. **What do you dislike about ElationHealth?** It is a good product, nothing bad about it. **What problems is ElationHealth solving and how is that benefiting you?** Helped to get additonal details about paitent information needed. ### 7. Good but with caveats **Rating:** 3.0/5.0 stars **Reviewed by:** Aleksey S. | Head of engineering, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about ElationHealth?** Its ability to integrate with pharmacies **What do you dislike about ElationHealth?** Weak integration capabilities with our custom solution **What problems is ElationHealth solving and how is that benefiting you?** Provide patient informatio to doctors. Allow doctors to write prescriptions for our patients ### 8. One of my favorite parts of owning my own practice! <3 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2023 **What do you like best about ElationHealth?** Elation makes me Elated! Really. I ENJOY using it. How often do you enjoy using an EMR? It's so simple. Everything you need is right there on a single page. No click click clicking. It's customizable to how you want. You can do everything you want. When I started, an implementation specialist helped me set everything up and learn everything. It was so easy! **What do you dislike about ElationHealth?** There is a bit of room for improvement - I wish intake forms were more customizable/robust, with better consent forms. The online booking could be a little more robust as well. Customer support is via the app or email, and can be sometimes a little slow to respond. I do wish there was a phone number to call to speak to someone. I also wish it integrated with Office Ally for billing, which is the most affordable billing solution for those of us who only bill a couple of insurances. **What problems is ElationHealth solving and how is that benefiting you?** Patient appointments, documentation of visits, ordering labs, imaging, e-prescriptions, communication with patients via portal, keeping track of open orders, sending letters to patients and practitioners... ### 9. ElationHealth makes It easy for me to connect with my doctor **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about ElationHealth?** I love the ElationHealth capabilities to reach out directly to my doctor with any questions about my health in a safe & private manner. It is easy to see the chain of correspondence with my doctor on all previous inquiries as well. **What do you dislike about ElationHealth?** Sometimes I will accidentally hit the back button or refresh button on my browser in the middle of writing correspondences and my note will get deleted. **What problems is ElationHealth solving and how is that benefiting you?** ElationHealth allows me to have a direct line of communication with my primary care doctor. He is able to respond in a quick manner and give me the guidance I need in real time. It's been a lot of health as I navigate the world of COVID. ### 10. Good, Simple EMR **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about ElationHealth?** It's easy to use and straightforward. The support team has been pleasant to work with. **What do you dislike about ElationHealth?** A new window opens with every chart that's opened or when accessing settings, rather than re-routing to that section of the EMR. **What problems is ElationHealth solving and how is that benefiting you?** Simple to use EHR that has integrations with other applications used by our team. ### 11. Elation Health for Telehealth **Rating:** 4.0/5.0 stars **Reviewed by:** Crystal H. | Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2022 **What do you like best about ElationHealth?** I like that we can create letters that we frequently use to send to patients and the ability to send quick messages to our clinicians. I like that our clinicians can add notes to the rx orders they send in. **What do you dislike about ElationHealth?** Sometimes messages from patients are missed because they may tag staff or doctor but not both, which can cause some confusion. We have to be extra diligent to pass on patient letters to the doctor. **What problems is ElationHealth solving and how is that benefiting you?** Support is helpful when we do experience any issues and they get back to us in a timely manner. We are able to communicate clearly with our pharmacy whether our patients need veggie capsules or other special considerations. ### 12. Researched many EHRs, chose Elation **Rating:** 5.0/5.0 stars **Reviewed by:** Angela S. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2022 **What do you like best about ElationHealth?** Easy to use, natural and intuitive setup. Can have multiple patients open in multiple tabs. Completely cloud based. Video visits are built in with Zoom. Can have three windows open on the same screen. Training staff on new system was relatively easy. Frequent updates with useful new features. **What do you dislike about ElationHealth?** Some things are not personalizable, such as vaccine and health maintenance reminders for staff. Could have used a full time go-to person for training, they were very helpful, but the set up is more with their training videos/university. **What problems is ElationHealth solving and how is that benefiting you?** We were able to eliminate a third party video platform and start visits with Zoom directly from Elation's schedule. Good interface with Practice Suite and we were able to get our doctor to bill electronically finally ;) ### 13. Difficult to set up and use **Rating:** 1.0/5.0 stars **Reviewed by:** Laura R. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2021 **What do you like best about ElationHealth?** I don't care for this EMR. Some of the functionality is easy to use but a lot of it is very time consuming and requires too many clicks. For example, booking a patient appointment and visually seeing the calendar are not easy. It opens to the days date rather then the selected apt date. In addition, seeing a week at a time is not clear. **What do you dislike about ElationHealth?** Almost everything but the customer service and set up is exceptionally bad. Expect to get videos trainings for everything and then the integration won't work. We have local hospitals systems and the faxes for orders are all wrong. Plan to enter every fax and location manually. All orders take multiple steps. It such a pain to use. **Recommendations to others considering ElationHealth:** From the view point of someone with a small practice, I would use a different EMR. **What problems is ElationHealth solving and how is that benefiting you?** None so far. Most things, I have to figure out how to fix it myself. I really do not recommend this EMR. ### 14. One of the best EMR for DPC and general medical practices **Rating:** 5.0/5.0 stars **Reviewed by:** MARIBEL A. | Former Owner and Principal Direct Primary Care Physician, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2019 **What do you like best about ElationHealth?** Elation has provided my practice not only with a robust , yet simple doctor friendly electronic medical records, where documentation and sophisticated searching and tagging is possible, but an excellent platform to automate my practice and communicate with my patients bar none. Excellent customer service, with immediate attention when urgent matters w/ platform arise. Visually enticing and easy going. **What do you dislike about ElationHealth?** would like to see more e-mail blasts included within its powerful platform **Recommendations to others considering ElationHealth:** If you are a Direct Care doctor, Elation is an excellent choice for automating your office, communicating with patients and if you choose additional options (scheduling, etc.), this can certainly help w/ time management and patient management. If you are a traditional insurance-billing doc, excellent MU, reminders for health maintenance and robust billing parameters. **What problems is ElationHealth solving and how is that benefiting you?** Able to communicate w patients via confidential portal that is easy to use for both patients and physicians. Able to close the portal for communications when I am busy on a weekend, therefore avoiding correspondence I woud not be able to return when I am unavailable. Searching for old data, similar to google search , has made my life easier and time-manage better! ### 15. Elation, pros and cons **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2019 **What do you like best about ElationHealth?** I love how easy it is to send Lab Orders, Referrals, faxes - super easy **What do you dislike about ElationHealth?** cannot "edit" trending lab values once you hit save.. that is frustrating.. If you're in the fax inbox and need to go to the home page (say to check the schedule) it kicks you out of the fax and goes home rather than opening another window.. I've been knee deep in organizing faxed files and lost everything just by checking in a patient. **Recommendations to others considering ElationHealth:** easy to use, straight forward, "talks" to labcorp, quest diagnostics for easy integration. love how much paper we are saving by being able to send everything electronically. I just wish there were more "reports" options for when I am uploading documents.. so many more fields to healthcare then just sleep, Gastroenterology, physical therapy, ect.... **What problems is ElationHealth solving and how is that benefiting you?** saving paper!! We send everything electronically and feel good ethically becoming a sustainable practice ! YAY ### 16. Elation Keeps It Straightforward **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2019 **What do you like best about ElationHealth?** It helps ensure you've hit your mark and recorded all the info you need for billing purposes. **What do you dislike about ElationHealth?** There is no quick text function, but there are ways around that with third-party dot codes. **Recommendations to others considering ElationHealth:** They can use your previous data to transfer into the new product. Have a lot of support and training to get you started. **What problems is ElationHealth solving and how is that benefiting you?** Helps with billing. Keeps all areas in our clinic integrated. You can work with the developers to suggest updates to meet your needs. ## ElationHealth Discussions - [What is EMR EHR software?](https://www.g2.com/discussions/what-is-emr-ehr-software) - [What is included in an electronic health record?](https://www.g2.com/discussions/what-is-included-in-an-electronic-health-record) - [What does elation Health do?](https://www.g2.com/discussions/what-does-elation-health-do) - [What is Elation software?](https://www.g2.com/discussions/what-is-elation-software) - [What other options do I have?](https://www.g2.com/discussions/what-other-options-do-i-have) - 1 upvote - [View ElationHealth pricing details and edition comparison](https://www.g2.com/products/elationhealth/reviews?open_modal_url=%2Fproducts%2Felationhealth%2Fwishlists%3Fhost_path%3D%252Fproducts%252Felationhealth%252Freviews%26source%3Dpdp_avatar§ion=pricing&secure%5Bexpires_at%5D=2026-06-14+06%3A44%3A47+-0500&secure%5Bsession_id%5D=59940c93-6a12-4cd0-9044-ac2670c81328&secure%5Btoken%5D=4280fb159fa2b5dba121725e072ad332767be7ab4cc8b7992340e69a7cf88ef0&format=llm_user) ## ElationHealth Features **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Agentic AI - EHR** - Autonomous Task Execution ## Top ElationHealth Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (895 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - 4.1/5.0 (253 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews)