n/a ddddddddddddddddddddddddddddddddddddddddd Review collected by and hosted on G2.com.

Calendly does not provide any option to speak over the phone. I have had an account for over 5 years and had a couple of questions and they will only talk via chat and said they do not have any option to speak with a live person and do not provide any customer service number! Review collected by and hosted on G2.com.

I don't currently appreciate anything about Calendly. I may have given it a second chance, but rude customer service was the final straw. Review collected by and hosted on G2.com.

I don't like that Calendly didn't fulfill its main value proposition, which is particularly disappointing since the last encounter was entirely ineffective. I was really frustrated with the customer service, as they were rude. Also, the confirmation email didn't help at all—it lacked the date, time, or a meeting link, just pushing a free trial instead. It's annoying because the whole point is to make booking meetings easy, but now it just made things complicated for me. Review collected by and hosted on G2.com.

It was simple to set up but has limited features. Review collected by and hosted on G2.com.

It's a good thing I wasn't in a hurry with this issue because it took almost a week to hear back. I had to follow up with an email before I even received a response. My issue was not resolved. I never received the email that she sent apparently twice so that I could change my billing information. I did check my spam folder several times. I don't think it's the agent, she was polite when I did receive her emails. Honestly, I think it's Calendly's system. Are you guys understaffed? Your software should just give me the option to change my own billing information like literally every other software I use. I can log in and click update billing and I have access to all my own information. Making a user email support, wait god knows how long, follow up, wait for an email, and then still not receive it and not be able to change their payment information is RIDICULOUS. I used Calendly as my client booking system. If my payment method hadn't gone through in time and I would have lost service, that impacts my business. That's not ok with me. This is why I've gone with another calendar service. Review collected by and hosted on G2.com.

UX is great, ease of implementation is fine but... Review collected by and hosted on G2.com.

Their tool and support are totally unreliable. We've been using it for years, but now a lot of clients are reporting that they cannot book a meeting through calendly link. Their support is totally unresponsive, they are not giving any reasonable timeline for fixing this and we're simply loosing money because Calendly is not doing what it was supposed to do. We are currently in the evaluation phase of competitors. Review collected by and hosted on G2.com.

When it works, it makes scheduling easy. Review collected by and hosted on G2.com.

Pricing does not match the functionality provided. Feature sets and pricing can change over time without notification, often in a deceitful way. Review collected by and hosted on G2.com.

It's easy to schedule appointments, that's the only thing. Review collected by and hosted on G2.com.

They tried to make it so simple. But it's so simple that they don't even want to develop.

For instance filtering you can only filter by emails, when you want to look up somebody that has an appointment you can't even look them up by their name first name last name or phone numer - only by email.

You don't have a white overview of your appointments on the calendar.

Did try always to give you a workaround instead of solving the problems. Review collected by and hosted on G2.com.

Not much. It does not work for the function it is intended for. Review collected by and hosted on G2.com.

Changes do not reflect the current schedule. They should not call it changes because you need to delete the schedule and re-do it. Review collected by and hosted on G2.com.

A public calendar that syncs with calendar applications Review collected by and hosted on G2.com.

Constant issues with functionality, particularly calendar sync issues. Horrific support only via email without followup. When attempting to get support, chatbot provides option for transferring to live agents or live chat with product experts, which they do not have.

Support tickets handled only through email. Ticket responses include instructions to go to live chat along with inaccurate self-help articles, often unrelated to support issue.

Tickets are closed and marked as solved after response emails are sent without the customer validating the issue has been resolved.

Signed up for paid account and experienced the issues outlined above so downgraded to free. When attempting to troubleshoot functionality issues for features included in free version, system responses with prompts to upgrade in order to use the particular function. Review collected by and hosted on G2.com.

It's a great software, but for 150 million, you'd think that they would have things in place for their short comings. But I was turned away with no resolution numerous times with them Review collected by and hosted on G2.com.

I dislike that I have to pay for 6 seats just so I can post numerous classes at the same time. 191 dollars a month to possibly fill up a few classes. Not to mention me reaching out and explaining my situation and them not caring. Also when I had two accounts by accident she didn't care and said it was my problem to cancel it. They wouldn't issue refund at all. AQUITY USE AQUITY! Review collected by and hosted on G2.com.

There was a free version that worked so i tried to get the most of it. Review collected by and hosted on G2.com.

The downtime of site and unhelpful customer service. Review collected by and hosted on G2.com.