Verified User in Law Enforcement
AL
Verified User in Law Enforcement
Enterprise (> 1000 emp.)
"Extremely useful tool for schools or large corporations."
5/5
What do you like best about 911cellular?

The ability to communicate a message quickly and efficiently across multiple platforms. Customer support is second to none. Review collected by and hosted on G2.com.

What do you dislike about 911cellular?

My university relies on stats to justify and evaluate. I dislike that we can't enter a specific time frame and get back results based on those parameters. ie. downloads or tips. Review collected by and hosted on G2.com.

Response from Zoe Logston of 911cellular
Edit edit

Thank you so much for your review and kind words! We're proud to be a trusted tool for universities like yours.

We also appreciate your feedback regarding data and reporting. The good news is that we can actually provide insights based on specific time frames, including metrics like downloads and submitted tips. We'd love to connect and walk you through it!

Since your review is anonymous, we can't reach out directly, but if you reach out to our support team at support@911Cellular.com, they'll happily demo our reporting feature! We want to ensure you can provide your university's leadership with system insights.

Thank you for all you do to keep your campus safe!

VB
Vernon B.
Safety Director
Mid-Market (51-1000 emp.)
"Cellular 911 has been a game changer for us"
5/5
What do you like best about 911cellular?

911 Cellular has been great to work with in implementing our Ayssa's Law Alert system. Their customer service and follow-up have been outstanding since day one. They listen to our requests and customize the platform to serve our school district's varied needs. I am very pleased with the product and company. Review collected by and hosted on G2.com.

What do you dislike about 911cellular?

For our circumstances, it was a bit of a big lift for one person to do. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Overall, an easy mass notification and safety app experience."
4/5
What do you like best about 911cellular?

The interface is easy to use, and the safety app is easy to customize. Some pieces of the app become a little more difficult to understand, but customer service is always available to help you navigate what you need to do. Review collected by and hosted on G2.com.

What do you dislike about 911cellular?

It is hard to find a scenario where I would use an emergency workflow. They push this a lot, but rarely do I want emergency notifications to be automated in any way. Review collected by and hosted on G2.com.

RS
Ray S.
CIO/VP of Technology
Enterprise (> 1000 emp.)
"911Cellular is THE company you want to do business with!"
5/5
What do you like best about 911cellular?

Friendliness. They reach out to offer assistance or to perform a review. If I need a system change, they do everything possible. Review collected by and hosted on G2.com.

What do you dislike about 911cellular?

Nothing! And I'm serious about that. This company is my favorite company! Review collected by and hosted on G2.com.

CH
Christopher H.
Chief of Police
Enterprise (> 1000 emp.)
"911cellular Review"
5/5
What do you like best about 911cellular?

Product quality, reliability, ease of use, and customer service. Review collected by and hosted on G2.com.

What do you dislike about 911cellular?

Research and development response TIME. Review collected by and hosted on G2.com.

CD
Colleen D.
Compliance Officer/Director of Nursing
Mid-Market (51-1000 emp.)
"Excellent product"
5/5
What do you like best about 911cellular?

The panic buttons we purchased for our agency are perfect for our needs. Representatives are great to work with. Review collected by and hosted on G2.com.

What do you dislike about 911cellular?

There is nothing to dislike about this product. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
"Harmony 911cellular experience"
5/5
What do you like best about 911cellular?

The 911cellular team has been outstanding to work with. They are extremely responsive anytime we have a question or need. Review collected by and hosted on G2.com.

What do you dislike about 911cellular?

As with all new systems it has taken us a little while to get everyone on board. This isn't really a 911cellular issue but an internal one. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"911 computer panic buttons and the cell phone app are greatly used at the hospital"
4/5
What do you like best about 911cellular?

Panic buttons on the desktop/ laptop computers. Customer service is excellent to work with. Review collected by and hosted on G2.com.

What do you dislike about 911cellular?

Pass troubles issuing push notifications. Review collected by and hosted on G2.com.

Response from Zoe Logston of 911cellular
Edit edit

Thank you so much for your thoughtful review - especially the kind words about our customer support team. They work tirelessly to ensure everyone who uses our system has an excellent experience.

We sincerely appreciate your feedback regarding push notifications. Insights like these play a vital role in helping us pinpoint areas for enhancement. We strive to address the evolving needs and challenges faced by our users.

If you're still experiencing any issues or need support with anything specific, please don't hesitate to contact our team at support@911Cellular.com. We'd be happy to assist and make sure everything is working seamlessly.

Thank you for everything you do to keep our healthcare providers safe!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Great for staff safety"
5/5
What do you like best about 911cellular?

I love their customer service and their follow up to any issues that may need to be addressed. Review collected by and hosted on G2.com.

What do you dislike about 911cellular?

I haven't come across anything that I dislike. Review collected by and hosted on G2.com.