--- title: 8am MyCase Reviews meta_title: '8am MyCase Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 389 reviews by the users' company size, role or industry to find out how 8am MyCase works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 389 scale: '5' date_modified: '2026-08-07' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # 8am MyCase Reviews **Vendor:** 8am **Category:** [Legal Case Management Software](https://www.g2.com/categories/legal-case-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 389 ## About 8am MyCase 8am MyCase is a legal practice management solution built for attorneys and legal professionals at small to mid-sized law firms in the US and Canada. MyCase helps you run your firm as a business, not just manage cases. Cases, documents, deadlines, and client communication are all stored in one place, so you and your team stay aligned without chasing updates. You can automate workflows, assign tasks, and stay on top of court deadlines with built-in calendaring. Clients get a simple, professional experience from intake to payment. Online intake forms and built-in eSignature get matters started quickly, while a secure client portal allows you to collect documents, share updates, and send reminders to keep the matter moving. Secure, IOLTA-compliant, online payments are powered by LawPay. Flexible payment options and automated invoice reminders make it easier for clients to pay, so you get paid faster and spend less time on follow-up. Firm-wide reporting gives you real-time visibility into revenue, expenses, and performance so you always know exactly where your business stands. And with 8am IQ embedded directly into MyCase, AI becomes a natural part of how you work helping you automate repetitive tasks and reduce administrative tasks, freeing up more time for meaningful legal work. ## 8am MyCase Pros & Cons **What users like:** - Users find **8am MyCase easy to use** , benefiting from time-saving templates and quick communication through text messages. (99 reviews) - Users appreciate the **straightforward billing and trust accounting features** of 8am MyCase, which enhance their practice efficiency. (43 reviews) - Users appreciate the **efficiency of case management** in 8am MyCase, enhancing productivity and streamlining workflows. (43 reviews) - Users praise the **cloud-based document management** of 8am MyCase for enhancing productivity and simplifying client communication. (41 reviews) - Users value the **easy billing and payment processing** features of 8am MyCase, streamlining their accounting processes. (39 reviews) - Users love the **ease of billing and client communication** with 8am MyCase, enhancing overall efficiency and organization. (38 reviews) - Users value the **organization** capabilities of MyCase, enhancing productivity and improving client communication across all cases. (38 reviews) - Users appreciate the **responsive customer support** , especially the convenient live chat option available whenever needed. (34 reviews) - Efficiency (31 reviews) - Integrations (31 reviews) **What users dislike:** - Users express disappointment over **missing features** in MyCase, particularly the removal of email integration and inefficient task management. (46 reviews) - Users are disappointed with the **disorganized document management** system and lack of essential features in MyCase. (30 reviews) - Users struggle with **billing issues** in MyCase, facing tedious manual processes and difficulties with invoicing features. (26 reviews) - Users express frustrations with **long customer service response times** and inflexibility in the MyCase system, affecting workflow. (25 reviews) - Users report significant **user interface issues** with 8am MyCase, complicating navigation and affecting productivity. (23 reviews) - Users express frustration over the **removal of email integration** , which reduces functionality and complicates communication with clients. (19 reviews) - Users often face **integration issues** with MyCase, leading to frustration and inefficiencies in the workflow. (18 reviews) - Users report **usability issues** , with clients struggling to navigate and complete payments, impacting overall satisfaction. (18 reviews) - Expensive (17 reviews) - Users find the interface **not user-friendly** , with cluttered menus and frustrating functionality on mobile devices. (16 reviews) ## 8am MyCase Reviews ### 1. Organization Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Sara B. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about 8am MyCase?** MyCase is easy to use and navigate for anyone in a firm, young and old. **What do you dislike about 8am MyCase?** What is least helpful about MyCase is not being able to print out just one logged call or a note. Also the change in the email integration, which I know affected many customers who use Microsoft 365. **What problems is 8am MyCase solving and how is that benefiting you?** MyCase solved the problem of having to search for client files in order to get any contact information related to the case. It also has changed the way we track our incoming and outgoing phone calls, which has made a big difference. ### 2. The magic od MyCase **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about 8am MyCase?** One system allows me to create a clients case, store documents, send invoices etc. Its so much more productive and time saving. **What do you dislike about 8am MyCase?** Financial reports never show the same numbers **What problems is 8am MyCase solving and how is that benefiting you?** One single destination for all client documents and case information ### 3. MyCase is User Friendly and Effective **Rating:** 4.0/5.0 stars **Reviewed by:** Ami M. | Legal Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** I love how easy it is to integrate MyCase into firm life, and the variety of add ons and features it has. **What do you dislike about 8am MyCase?** That it doesn't work with GoDaddy and that in order to have MyCase be the most effective it requires everyone to use it the same way. **What problems is 8am MyCase solving and how is that benefiting you?** It's a great CRM and it's particularly useful for client management. ### 4. Quick and Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Stephanie C. | Legal Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about 8am MyCase?** How easy it is to use and I use this every single day. **What do you dislike about 8am MyCase?** Nothing that comes to mind, overall it's great. **What problems is 8am MyCase solving and how is that benefiting you?** the issue we had with e-filing through a separate service and it's been a breeze using Infotrack ### 5. Software ok at best, accounting system horrible **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** I'm having trouble identifying what I like best about MyCase. **What do you dislike about 8am MyCase?** 1. Reviewing and resaving documents is very cumbersome - each edit resaves documents as additional versions making it hard to know which is the most current version of a document. 2. The accounting functionality in MyCase is not passable and there is no meaningful customer service. Reconciled transactions remain editable causing the need to rereconcile anytime someone makes an inadvertant change. We have made the decision, after struggling for a year and a half, to move to Quickbooks for accounting. **What problems is 8am MyCase solving and how is that benefiting you?** None. ### 6. I love MyCase!! It is the best practice management program I have used. **Rating:** 5.0/5.0 stars **Reviewed by:** nich v. | Associate Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** I love the texting feature and that I can see what other people are doing to make sure my staff is on task. **What do you dislike about 8am MyCase?** Sometimes it will say I have calls in my call log even though they are resolved. **What problems is 8am MyCase solving and how is that benefiting you?** Texting with clients, which is awesome because that is how my clients primarily communicate. ### 7. Good but needs improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about 8am MyCase?** The ease of the system to use and how user friendly it is **What do you dislike about 8am MyCase?** I wish there were more reports and that the search features would consistenlty pull up Case numbers **What problems is 8am MyCase solving and how is that benefiting you?** Organizing documents and billing ### 8. Phenomenal Organization Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about 8am MyCase?** MyCase allows for me to have all of my cases in one place where I can easily access them. The feature that allows for you to add status updates is extremely helpful for remembering the last task you completed on a case. **What do you dislike about 8am MyCase?** I do not have any dislikes about MyCase. **What problems is 8am MyCase solving and how is that benefiting you?** MyCase allows us to see all of the calendar events upcoming for all of our cases. It also allows us to group them by category and view them individually! ### 9. needs more functions **Rating:** 3.5/5.0 stars **Reviewed by:** Elsa P. | Personal Injury Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about 8am MyCase?** ability to communicate w/ clients, ability to docu-sign **What do you dislike about 8am MyCase?** there are things I wish it did more of. example add extensions to phone #'s- easier templates to generate letters. keep track of treatment/bills etc **What problems is 8am MyCase solving and how is that benefiting you?** ability to get checks that are secure and does not have check # ### 10. Good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about 8am MyCase?** Document organization, case search, document search **What do you dislike about 8am MyCase?** Desktop aplication is not very reliable and not easy to use. Billing feature can be better organized **What problems is 8am MyCase solving and how is that benefiting you?** None me personally ### 11. Great server for firms **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about 8am MyCase?** that we can keep track of our cases and everything is in once site. **What do you dislike about 8am MyCase?** that we don't have an option for lead attorney & paralegal. It should not have two attorneys on it only the main and the paralegal, as some firms have more than on paralegal. **What problems is 8am MyCase solving and how is that benefiting you?** Not sure they have solved my issue ### 12. Very user friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Ruby R. | Paralegal/ HR, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2024 **What do you like best about 8am MyCase?** The ease of moving to a new program. We are able to use the system and if we have any questions the knowledgebase is a wonderful and helpful tool! **What do you dislike about 8am MyCase?** There are not a lot of videos that show you step-by-step how to do certain things. **What problems is 8am MyCase solving and how is that benefiting you?** Case Managment, We are able to keep track of all client information. The ability to add as many fields as needed is great! ### 13. My case is so helpful in keeping our client list organized and being able to do conflict checks! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** The ease of doing conflict checks! Huge peace of mind and very easy. **What do you dislike about 8am MyCase?** I wish the accounting part was easier to use. If a client pays off an invoice, my case doesn't inform you the same way so you can easily miss that a payment was made. **What problems is 8am MyCase solving and how is that benefiting you?** My case consistently is resolving issues. They have excellent customer service to help you learn how to use the software. Billing software is just getting better. ### 14. Fantastic Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about 8am MyCase?** All case information is at hand: Documents, templates, calendering, notes, billing, reports, etc. Intake forms are fantastic and extremely functional and helpful with starting a case. Love the document merge feature. **What do you dislike about 8am MyCase?** The worst thing about MyCase is they took away the email from within the program last December. I was very frustrated with this change, as it was a reduction in features. **What problems is 8am MyCase solving and how is that benefiting you?** Organization is crucial, and MyCase has all information at hand. ### 15. Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Marice V. | Intake Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about 8am MyCase?** MyCase is user-friendly with accessible features that allows you communicate with collagues and clients. It's a great software for notes, filing, and completing tasks. **What do you dislike about 8am MyCase?** I wish it was more time-efficient such as a feature to generate documents. **What problems is 8am MyCase solving and how is that benefiting you?** I like how you're able to see the tasks that need to be completed or the one's that have been previously done. ### 16. I love MyCase **Rating:** 5.0/5.0 stars **Reviewed by:** Catherine E. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** Having everything in one place instead of spread out over multiple applications **What do you dislike about 8am MyCase?** I don't dislike anything about MyCase that I can think of. **What problems is 8am MyCase solving and how is that benefiting you?** Solving organizational problems. Solves responsibility problems. Makes client contact easier. ### 17. MyCase has so many features that make working in a Law Firm easier. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about 8am MyCase?** The correlation with process servers, filing and communication with other firms. **What do you dislike about 8am MyCase?** A lot of our client's seem to have issues with MyCase, they seem to have issues navigating when on their phone. the app on mobile seems to be too basic. **What problems is 8am MyCase solving and how is that benefiting you?** Communication with our clients and ease of filing. ### 18. It's functional. **Rating:** 4.0/5.0 stars **Reviewed by:** Marcela E. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about 8am MyCase?** It allows me to have all in one place and my team to be on top of things. Customer Support is challenging, but it works. In terms of usage and implementation is really easy. **What do you dislike about 8am MyCase?** I would like to have more features of projects and do be able to have different views, and generate different reports from it its really hard to get reports out of My case. I use it everyday, and is hard to keep track or to filter things there, like if I would like to track my cash received on that week its hard. Also not mention the integration with Quickbooks, is useful but at the same time, it doesnt allow me to have statistics, like I offer different services which are flat fee, and My case only allow me to registered as flat fee and when that is transfer to QB I need to go invoice by invoice chaging the description to the service ... its time consuming. **What problems is 8am MyCase solving and how is that benefiting you?** they integrate with our other platforms, and it makes track cases easier. ### 19. MyCase Saves Time and Money **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about 8am MyCase?** Our firm has been using MyCase since August 2023. We switched away from Clio because of specific features that MyCase offers, namely their unique workflows capabilities and customer portal. We were able to quickly and easily implement and switch over from our previous software and integrate it with our daily routines. Our team now uses MyCase on a daily basis - all day every day. We've had very few issues, but the customer support team is always there ready to assist when we do. **What do you dislike about 8am MyCase?** MyCase would be even more efficient for us if we were able to use conditional workflows, i.e. "if this, then this" logic. We also would like to see Credit Card surcharging built into the invoicing system to help recoup the high costs of credit card processing. **What problems is 8am MyCase solving and how is that benefiting you?** MyCase has made our daily workflows more efficient by allowing us to automatically include follow-up tasks in our daily routines. We've also been able to better track retainers, collect payments on invoices, and has improved our cash flow. ### 20. Very helpful for business **Rating:** 5.0/5.0 stars **Reviewed by:** Peggy P. | Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** The ability to track cases and keep everything in one place. **What do you dislike about 8am MyCase?** It does not allow monthly invoicing without cc **What problems is 8am MyCase solving and how is that benefiting you?** Keeping all client information in one program ### 21. Best case management software product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** It is easy to navigate through and requires minimal effort to learn. It makes the workflow of our office much smoother and integrates easy with our day-to-day tasks. **What do you dislike about 8am MyCase?** Nothing! The software is one of the best I have used. Customer support is easy to access and I can make suggestions that they will actually take into consideration. **What problems is 8am MyCase solving and how is that benefiting you?** Management of day-to-day tasks and events ### 22. You cant request funds in batch. Just one by one! **Rating:** 0.0/5.0 stars **Reviewed by:** Russell T. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about 8am MyCase?** It tracks time. It is cloud based. It's easy to use. **What do you dislike about 8am MyCase?** Waste hours monotonously clicking your mouse on each client, one at a time, to send bill "funds requests". I literally have to use a calculator because Mycase wont do the math automatically. You cant generate documents with a variable footer. **What problems is 8am MyCase solving and how is that benefiting you?** It does the basics for case management. Not advanced. The PAPER invoice doesnt even show the minimum retainer or do the math to see the difference between the current retainer balance and the minimum required. You have to manually request funds for each case. They don't seem to even care or plan to fix it. it's working as they intend. **Official Response from Sarah Schneider:** > Hi Russell, we are disappointed to see your low review but appreciate your feedback on how we could improve the features to better serve your firm. We strive to make meaningful product updates that support your practice and all of our customers. We have shared this feedback with our product team to include in our roadmap planning going forward and would be happy to schedule a call to discuss it in more detail if you are interested. Please reach out to support at support@mycase.com if you would like to connect and we look forward to working with you to improve the software and your experience with MyCase. ### 23. very professional service with great practice uses **Rating:** 4.0/5.0 stars **Reviewed by:** Ari L. | Counsel, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** integration with our system; app works great on phone **What do you dislike about 8am MyCase?** requirement that each billing has a subcategory/description in addition to the actual entry **What problems is 8am MyCase solving and how is that benefiting you?** centralized system ### 24. Ease of access is phenomenal **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsea P. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** MyCase makes accessing client information, sharing documents with clients, and scheduling appointments easy with everything all in one spot. Outlook even has an attachment to link emails to specific clients or cases which is a wonderful feature. **What do you dislike about 8am MyCase?** MyCase cannot give you all update information when scheduling appointments or returning to the calendar to review appointments. **What problems is 8am MyCase solving and how is that benefiting you?** All information is easily accessible. ### 25. Easy, efficient and perfect practice tool **Rating:** 5.0/5.0 stars **Reviewed by:** Tia W. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about 8am MyCase?** Very easy to opperate and find everything you need quickly **What do you dislike about 8am MyCase?** I havent found anything I dont like about the system yet. **What problems is 8am MyCase solving and how is that benefiting you?** Ease of information stired into one place that can be accessed in office or virtual. Easy for every staff memeber to know exactly what is going on with a case, even if they are not currently working it. ### 26. Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about 8am MyCase?** The best thing is the calendar feature and being able to color code specific court hearings. **What do you dislike about 8am MyCase?** The billing feature is not as user friendly for criminal defense firms. **What problems is 8am MyCase solving and how is that benefiting you?** Easy to track clients with multiple cases open at once. ### 27. Very convenient for case management and billing **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2024 **What do you like best about 8am MyCase?** Ease of tracking cases, timing and expenses. **What do you dislike about 8am MyCase?** Nothing. The system and support are phenomenal. **What problems is 8am MyCase solving and how is that benefiting you?** Case management and billing ### 28. Pretty Good Overall **Rating:** 3.5/5.0 stars **Reviewed by:** Jay S. | Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** Everything is pretty easily navigated in one platform, which is very convenient. **What do you dislike about 8am MyCase?** There are still a few bugs that need to be worked out, and not all of the functions make 100% sense all of the time. **What problems is 8am MyCase solving and how is that benefiting you?** Client case management and billing integration are very helpful and the intergration between the two is fairly well done. ### 29. MyCase Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about 8am MyCase?** MyCase is easy to navigate. System is always up to date. **What do you dislike about 8am MyCase?** There is nothing I would currently change. I just ask the system stays updated. **What problems is 8am MyCase solving and how is that benefiting you?** Easy to integrate documents from Dropbox into MyCase ### 30. Sales team DJ Revocal Goes the Extra Mile **Rating:** 4.5/5.0 stars **Reviewed by:** David L. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2024 **What do you like best about 8am MyCase?** DJ Revocal is my go to guy. He sold me MyCase and promised to be there for support and IT help. Even when customer support fails to come through DJ is one phone call away. **What do you dislike about 8am MyCase?** None. They are affordable and a good CRM. **What problems is 8am MyCase solving and how is that benefiting you?** They help support www.legal-eagles.org And I love the lawpay featurebdor payment links to clients. ### 31. Easy to use and navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** Our office loves the ease of sharing legal documents with clients and the integrated messaging capabilities. **What do you dislike about 8am MyCase?** Some of the features are lacking, or could be better utilized or customized, such as the task function **What problems is 8am MyCase solving and how is that benefiting you?** Having all case documentation in one place and easily organized has been a blessing to our firm ### 32. Very Easy to Learn **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** MyCase is easy to learn. It was easy to implement firm wide. **What do you dislike about 8am MyCase?** The reports a little lacking, but they seem to be adding features often. **What problems is 8am MyCase solving and how is that benefiting you?** It allows our users to answer their own questions without relying on someone else to get the info for them. ### 33. Best law firm client management software out there! **Rating:** 5.0/5.0 stars **Reviewed by:** corrine k. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** Administrative organization and tons of helpful features to keep your firm on track. **What do you dislike about 8am MyCase?** Nothing significant - but truly taking our recommendations/suggestions regarding features would be nice. More updates to reflect a technological progression similar to apple/iphones would ne nice. **What problems is 8am MyCase solving and how is that benefiting you?** Client management and case processing. ### 34. MyCase Success **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** I find the timekeeping function to be most useful. It is easy to get on and frequently use the timers. **What do you dislike about 8am MyCase?** I find the transition to be difficult with linking emails. **What problems is 8am MyCase solving and how is that benefiting you?** It is placing all of our documents in one place instead of many. ### 35. Definitely Recommend MyCase. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** Ease of use and the wealth of features. It was easy to implement and customer service is very responsive. **What do you dislike about 8am MyCase?** No email intergration with GoDaddy website hosted email. **What problems is 8am MyCase solving and how is that benefiting you?** It streamlines our client intake process and billing helping us to capture time more efficiently. ### 36. Very easy to use and figure out without a bunch of training **Rating:** 4.5/5.0 stars **Reviewed by:** Tricia F. | Legal Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** Easy to learn and function. No need for a bunch of training. **What do you dislike about 8am MyCase?** I haven't found anything yet that is not desireable **What problems is 8am MyCase solving and how is that benefiting you?** For the first time in a very long time we are able to do invoices and they make sense. ### 37. My case is very helpful for finding general information about the clients **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** I can easily find addresses, phone numbers, email addresses and basic case summary for clients **What do you dislike about 8am MyCase?** It is tedious to enter documents or case notes every time. **What problems is 8am MyCase solving and how is that benefiting you?** All client inforamtion is listed in one place and is easy to find ### 38. Dependable, feature rich CRM **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** Entering leads and converting to cases is eady. **What do you dislike about 8am MyCase?** Cannot track lead status the way the MyCase logic is set up . **What problems is 8am MyCase solving and how is that benefiting you?** Keeping track of all cases and ease in openings by and closing cases. ### 39. Pretty Great Software for Case Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** I like how it has most of the features I need. **What do you dislike about 8am MyCase?** I don't like how clients have a hard time navigating or making payments. They find it confusing. **What problems is 8am MyCase solving and how is that benefiting you?** Billing and case management. ### 40. Powerful Platform for Expert Witness Practice **Rating:** 5.0/5.0 stars **Reviewed by:** K David M. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about 8am MyCase?** We use MyCase to manage our expert witness practice. The user interface is excellent, the workflow is well thought out, and the portal is excellent for document management and client communications. Docket management and billing also work well. Integrates with QBO. **What do you dislike about 8am MyCase?** The platform is costly but well worth it. Clients are unable to upload multiple documents. **What problems is 8am MyCase solving and how is that benefiting you?** MyCase solved for docket management, case administration, document management, timekeeping and billing. ### 41. Wonderful for organizing files and team enabling! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** Easy to use and easy to understand for our whole team **What do you dislike about 8am MyCase?** There is nothing I really dislike about it **What problems is 8am MyCase solving and how is that benefiting you?** Helping our firm keep our documents and correspondence tracked and saved ### 42. Love it **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2024 **What do you like best about 8am MyCase?** Simple and intuitive. I use it daily, both online and through the app. **What do you dislike about 8am MyCase?** Certain default rules exist which are very odd and cannot be changed. This makes me have to, always, change an option. Since I cannot change the default I waste time daily with these ridiculous changes, but they are necessary (ex. they don't show past events in the calendar part of the case unless you hit the tab. Litigators ALWAYS want to see the past events in a case. What happened previously is super important, not just what is happening in the future. I have asked numerous times for them to change this default and they never respond.) **What problems is 8am MyCase solving and how is that benefiting you?** Calendar, Docketing, deadline management in cases, contact management in cases, billing of clients, pretty much every aspect of practice. ### 43. No complaints! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** I like having a central location to keep documents, calendar, communicate with clients, receive payments and more. **What do you dislike about 8am MyCase?** I cannot think of anything I really dislike. I am a small/solo firm so I don't know how well it works for larger firms, but it provides me with everything I could possibly need. **What problems is 8am MyCase solving and how is that benefiting you?** It helps me keep all of my case management and firm management in one place. ### 44. MyCase is extremely helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2024 **What do you like best about 8am MyCase?** Messaging notification and the option to run case reports **What do you dislike about 8am MyCase?** calendar is defunct and not very useful compared to google calander. **What problems is 8am MyCase solving and how is that benefiting you?** How to communicate with my clients ### 45. It has been a game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about 8am MyCase?** I like the fact that we can have information for each and every client, including their documents in our computer and phone. We are able to communicate and exchange information wherever we are, locally and worldwide. We can schedule appointments and update any hearing date information. It has been a game changer for our firm. **What do you dislike about 8am MyCase?** The message feature is slow and sometimes it is difficult when you make a mistake and hit the return button to make a correction. It freezes. **What problems is 8am MyCase solving and how is that benefiting you?** It has assisted with keeping billable hours and legal billing in one place. We are able to view manage the cases, including what we have done and need to do for earch case. We are able to set up appointment in one program without having to use an independent calendaring system. Would like to be able to receive text messages for any reminders for the users, or even clients. ### 46. From case management to client communication, MyCase offers features that streamline daily tasks. **Rating:** 5.0/5.0 stars **Reviewed by:** Lori T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about 8am MyCase?** From case management to client communication, this program offers a comprehensive suite of features that simplify and streamline daily tasks. One of the standout features of MyCase is its intuitive interface, which makes it incredibly easy to navigate and use. Whether I'm organizing case files, scheduling appointments, or tracking billable hours, everything is conveniently accessible from one centralized platform. Client communication is also seamless with MyCase. The secure client portal allows for secure messaging, document sharing, and even online payments, enhancing efficiency and client satisfaction. **What do you dislike about 8am MyCase?** My only dislike about MyCase is the Customer service aspect. Response time can be slow at times, but the CSR's are extremely knowledgeable. **What problems is 8am MyCase solving and how is that benefiting you?** Time and document management ### 47. Easy to use **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** MyCase makes case handelinging easy to use and edit. **What do you dislike about 8am MyCase?** I would prefer the ability to customize MyCase. **What problems is 8am MyCase solving and how is that benefiting you?** Easily add new cases and edit billing invoices. ### 48. MyCase user review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** All aspects of the business can be run via MyCase with the exception of business banking, but they may have an integrated vendor for that too. **What do you dislike about 8am MyCase?** The calendar editing is cumbersome to move things around. The template creating process is time consuming. **What problems is 8am MyCase solving and how is that benefiting you?** Client communication and scheduling with electronic signature are most useful features. Billing and reporting is very well thought out. ### 49. Really easy to navigate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about 8am MyCase?** It is really easy to navigate It makes accounting easy **What do you dislike about 8am MyCase?** Its convientent easily able to navigate it **What problems is 8am MyCase solving and how is that benefiting you?** putting it all in one place ### 50. Has a lot to offer and makes frequent improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandra I. V. | Owner & Principal Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about 8am MyCase?** MyCase pretty much has it all. I love that I can do it all through MyCase and not have to purchase different services and products. I have used MyCase for over six years and they have routinely improved their site and capabilities as well as partnerships. Customer service is prompt and most helpful. I use MyCase for all my cases and on a daily basis. **What do you dislike about 8am MyCase?** I would like to have an easier way to invoice monthly flat fee where it's a repeated invoice and not have to create a new one each time. And I would like to have the subscription info in a different tab so it's not hard to find. I would also like an easier way to develop/modify intake forms. **What problems is 8am MyCase solving and how is that benefiting you?** Partnerships with other companies that make it a more holistic and all-in-one service. ## 8am MyCase Discussions - [How many lawyers use MyCase?](https://www.g2.com/discussions/how-many-lawyers-use-mycase) - 2 comments, 1 upvote - [Does MyCase have an API?](https://www.g2.com/discussions/does-mycase-have-an-api) - 2 comments, 1 upvote - [Where is my data stored in MyCase?](https://www.g2.com/discussions/where-is-my-data-stored-in-mycase) - 1 comment, 1 upvote - [How often does MyCase sync with Outlook?](https://www.g2.com/discussions/how-often-does-mycase-sync-with-outlook) - 1 comment, 1 upvote - [Does MyCase integrate with Dropbox?](https://www.g2.com/discussions/does-mycase-integrate-with-dropbox) - 1 comment, 1 upvote - [View 8am MyCase pricing details and edition comparison](https://www.g2.com/products/8am-mycase/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A07%3A03+-0500&secure%5Bsession_id%5D=0a9b81d7-90e3-4462-9567-24090e610838&secure%5Btoken%5D=0ea8540b3cfd67bd9b8f5468b143e00f96d055c183e2dba3b485b5236e303283&format=llm_user) ## 8am MyCase Integrations - 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[Ruby Receptionists](https://www.g2.com/products/ruby-receptionists/reviews) - [Smith.ai AI Receptionist](https://www.g2.com/products/smith-ai-ai-receptionist/reviews) - [Supio](https://www.g2.com/products/supio/reviews) - [Time MIner](https://www.g2.com/products/time-miner/reviews) - [TimeSentry](https://www.g2.com/products/timesentry/reviews) - [VXT](https://www.g2.com/products/vxt/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## 8am MyCase Features **Third-Party Integrations** - Third-Party Integrations **Role-Based Permissions** - Role-Based Permissions **Knowledge Management** - Knowledge Management **Autonomous Task Execution** - Autonomous Task Execution **Configurable Workflow** - Configurable Workflow **Natural Language Processing** - Natural Language Processing **Adaptive Learning** - Adaptive Learning **Automated Routing** - Automated Routing **Workflow Automation** - Workflow Automation **Natural Language Interface** - Natural Language Interface **Independent Decision Making** - Independent Decision Making **Proactive Intervention** - Proactive Intervention **For Legal Professionals** - For Legal Professionals **Legal Compliance** - Legal Compliance **Review Automation** - Review Automation **Legal Analytics and Insight** - Legal Analytics and Insight **Quality Assurance** - Quality Assurance **Contract Drafting** - Contract Drafting **Multi-step Planning** - Multi-step Planning **Text Summarization** - Text Summarization **Data Protection** - Data Protection **Automated Text Generation** - Automated Text Generation **Litigation Support** - Litigation Support **Cross-system Integration** - Cross-system Integration **Due Diligence** - Due Diligence **Approval Process Control** - Approval Process Control **Platform Additional Functionality** - Dashboard - Cloud - Mobility **Platform Basics** - Reporting - Activity Dashboard - Cloud - Mobility - Historical Reporting **Platform Basics** - Reporting - Activity Dashboard - Cloud - Mobility - Contact Management - Forms Management - Records Management - Task Management - Conflict Management - Workflow Management - Compliance Management - Communication Management - Email Management - Contract/License Management - Billing Rate Management - Calendar Management - Legal Case Management **Generative AI** - AI Text Summarization **Storage and Collaboration - Legal Document Management** - Centralised Database - Accessibility and Permission for Sharing - Document Storage - File Sharing - Expense Tracking - Activity Tracking **Generative AI - AI Legal Assistant** - Text Generation - Text Summarization **Sales Force Automation - Legal CRM** - Task Management **Agentic AI - Legal Billing** - Third-Party Integrations **Workflow Orchestration** - Configurable Multi-Step Workflows - Integrations - Rule-Based Routing - Automated Task Creation and Progression **Additional Functionality** - Customizable Fields - Billing & Invoicing - Search/Filter - Accounting - Task Management - Reminders - Calendar Management - Invoice Processing - Activity Dashboard - Electronic Payments - Quotes/Estimates - Time Tracking - Case Management - API - Billable Items Tracking - Generative AI - Real-Time Data - Collaboration Tools - Automatic Backup - Reporting & Statistics - Bank Reconciliation - Activity Tracking - Contact Database - Client Management - Financial Management - Customizable Templates - Automatic Billing - General Ledger - AI Copilot - Workflow Management - Task Scheduling - Client Portal - Document Management - Billing Rate Management - Access Controls/Permissions - Credit Card Processing - Expense Tracking - SSL Security - Customizable Reports - For Legal Professionals **Platform Content** - Automation - File Sharing - Content Library **Content Management** - Document Management - Calendar Integration - Workflow - Accounting Integration - Financial Management - Invoice Management - Portfolio Management - Contract/License Management - Patent/Trademark Management - Client Management - Case Management - Email Management - Workflow Management - Calendar Management - Task Management - Deadline Management - Docket Management - Compliance Management - Conflict Management - Communication Management **Content Management** - Document Management - Calendar Integration - Workflow - Deadline Management - Appointment Management **Document Management - Legal Document Management** - Search and Retreival - Synchronization of Data - Full Text Search **LLM and NLP - AI Legal Assistant** - Natural Language Processing (NLP) **Platform Additional Functionality - Legal CRM** - Automation - Messaging - Dashboard - Cloud **AI-Powered Legal Work** - AI Document Review and Analysis - AI Data Extraction **Platform Basics** - Interoperability - Offline Editing - E-Signature **Time & Billing** - Time Tracking - Payments - Billing - Activity Tracking - Expense Tracking - Billable Items Tracking - Email Tracking - Task Progress Tracking **Analysis - Legal Document Management** - Document Review - Legal Analytics **Technology Benefit - AI Legal Assistant** - Review Automation **Marketing Automation - Legal CRM** - Lead Management - Marketing Analytics **Agentic AI - Legal Case Management** - Adaptive Learning - Natural Language Interaction - Calendar/Reminder System - Third-Party Integrations **Standardization and Governance** - Workflow Templates - Role-Based Permissions **Additional Functionality** - Billing & Invoicing - Document Automation - Customizable Reports - Electronic Signature - Generative AI - Accounting - Alerts/Notifications - Document Templates - Trust Accounting - Client Portal - Reporting & Statistics - Data Import/Export - Access Controls/Permissions - SSL Security - For Legal Professionals - AI Copilot - Case Notes - Full Text Search - Automatic Backup - Customizable Forms - Activity Tracking - Electronic Payments - Predictive Analytics - Contact Database - Customizable Fields - Customer Database - Reminders - Document Storage - Court Records Search - API - Data Visualization - Two-Factor Authentication - Interaction Tracking - Version Control - Credit Card Processing - Status Tracking - Customizable Templates - Expense Tracking - Billable Items Tracking - Time & Expense Tracking - Online Payments - 2-Way Messaging - Billable & Non-Billable Hours - Mobile App **Artificial Intelligence - Legal Document Management** - AI Automation - Generative AI - Document Automation **Customer Support - Legal CRM** - Customer Portal - Case Management **Agentic AI - Legal Practice Management** - Adaptive Learning - Natural Language Interaction - Third-Party Integrations **Additional Functionality** - Billing & Invoicing - Document Automation - Customizable Reports - Electronic Signature - Generative AI - Accounting - Alerts/Notifications - Document Templates - Trust Accounting - Client Portal - Reporting & Statistics - Data Import/Export - Access Controls/Permissions - SSL Security - For Legal Professionals - AI Copilot - Case Notes - Full Text Search - Reminders - API - Customizable Templates - AI Summarization - Document Generation - Case Law Research - AI Redlining - CRM - Customizable Fields - Collaboration Tools - Secure Data Storage - Search/Filter - Mobile Access - Backup and Recovery - Payment Processing - Customizable Forms **Accessibility - Legal Document Management** - Cross-Platform Access **Platform Reporting and Analytics - Legal CRM** - Reporting **Compliance and Data Security - AI Legal Assistant** - Data Protection **Agentic AI - Legal Document Management** - Third-Party Integrations **Additional Functionality** - Customizable Templates - Two-Factor Authentication - Customizable Fields - Document Check-In/Out - Client Management - Document Capture - Audit Trail - For Legal Professionals - Optical Character Recognition - Customizable Reports - Contact Management - Search/Filter - Archiving & Retention - Client Portal - Email Management - Compliance Management - Task Management - Electronic Signature - Document Classification - AI Copilot - Version Control - Document Generation - Collaboration Tools - Activity Dashboard - Deadline Management - Billing & Invoicing - Case Management - Workflow Management - Reporting & Statistics - API - Calendar Management - Alerts/Notifications - Contract/License Management - Reminders - Document Management - SSL Security **Ease of Use and Adaptability - AI Legal Assistant** - Ease of Use and Adaptability **Agentic AI - AI Legal Assistant** - Cross-system Integration - Adaptive Learning - Natural Language Interaction ## Top 8am MyCase Alternatives - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (991 reviews) - [Filevine](https://www.g2.com/products/filevine/reviews) - 4.7/5.0 (289 reviews) - [Smokeball](https://www.g2.com/products/smokeball/reviews) - 4.7/5.0 (380 reviews)