RA
Rhonda A.
Attorney
Small-Business (50 or fewer emp.)
"Consistent software program"
4.5/5
What do you like best about 8am LawPay?

Transfer of payments seem to be quicker lately, not sure if that is because of the merger Review collected by and hosted on G2.com.

What do you dislike about 8am LawPay?

There have been a couple of strange credit card charges since the merger. I am not sure if there are bugs or comprised events now. Review collected by and hosted on G2.com.

Saydi  A.
SA
Saydi A.
Billing Specialist
Small-Business (50 or fewer emp.)
"Outstanding Billing Features Make This a Top Choice"
5/5
What do you like best about 8am LawPay?

The most thing that I like is the way I can do billing and take payments Review collected by and hosted on G2.com.

What do you dislike about 8am LawPay?

What I dislike is the refund set, the balances came negative and I have to modify and play with the system Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Effortless Remote Work Thanks to Seamless Timekeeping"
5/5
What do you like best about 8am LawPay?

The timekeeping/payment system has allowed me to work from home easily. Review collected by and hosted on G2.com.

What do you dislike about 8am LawPay?

That the timer times out so quickly, requiring me to spend minutes logging back in before I can turn off a timer. Review collected by and hosted on G2.com.

KM
Kayte M.
Case Manager and Senior Family Law Paralegal
Small-Business (50 or fewer emp.)
"Very Efficient Platform for Client Payments"
5/5
What do you like best about 8am LawPay?

It's accurate, it captures all payments and I never worry about missing data. I trust LawPay that it's all there. Review collected by and hosted on G2.com.

What do you dislike about 8am LawPay?

Nothing, I don't think I've had a bad experience other than maybe some bad clients getting away with disputing payments. But we have since spoken to LawPay to update our Engagement Agreements accordingly. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Simple to use expecially in its integration with MyCase"
5/5
What do you like best about 8am LawPay?

Simple to request and receive payments from my clients through the integration with the MyCase system I sue for case management, client management, and billing. Review collected by and hosted on G2.com.

What do you dislike about 8am LawPay?

Nothing. I have had zero issues since implementing. This has been a game changer for my office and my collections. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Monthly Billing Makes Fees Simple and Predictable"
5/5
What do you like best about 8am LawPay?

I like that we are billed monthly for our fees, rather than having them taken out of each transaction. Review collected by and hosted on G2.com.

What do you dislike about 8am LawPay?

I wish they would change the scheduled payment system to take into account failed payments so as to keep the total amount paid correct. Review collected by and hosted on G2.com.

JJ
John J.
Small-Business (50 or fewer emp.)
"Easy of Payment"
4.5/5
What do you like best about 8am LawPay?

LawPay make receiving payment quick and easy. Review collected by and hosted on G2.com.

What do you dislike about 8am LawPay?

The fact to after we provide you evidence of a consultant we had with a client, they said we never spoke with them and LawPay refunded their payment. I believe you refund the payment and did not take in account of proof of consultation Review collected by and hosted on G2.com.

Verified User in Law Practice
UL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Effortless Client Payments with Convenient Link Creation"
4/5
What do you like best about 8am LawPay?

Ability to create links for clients to pay and the ability to enter client payment myelf. Review collected by and hosted on G2.com.

What do you dislike about 8am LawPay?

I wish it was better integrated with Docketwise Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Merchant Services for Law Firms Made Easy"
4.5/5
What do you like best about 8am LawPay?

The best thing about LawPay is the integrated Pay Later option. It offers our clients not only ways to pay via credit card and electronic checks, but also via a pay later option which essentially is a small loan through one of their affiliiates and approval is same day, with funds going straight to our account. The client portal is also very intuitive and user friendly. Review collected by and hosted on G2.com.

What do you dislike about 8am LawPay?

Credit Card processing fees can be a nuance, but that goes with most merchant card processors. although they have an option to charge the client processing fees, there are some limitations and payments made via LawPay doesn't automatically go into our Legal Practice Manageement Software, Clio Manage. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Invoicing is easy with LawPay"
5/5
What do you like best about 8am LawPay?

Ease of use and satisfies my business needs for invoicing.

LawPay is very easy to use, doesn't require a lot of training, has user-friendly interfaces, and works well to prepare and send invoices. Review collected by and hosted on G2.com.

What do you dislike about 8am LawPay?

I would like a way to download or export data more easily and in a more complete manner. For example, all invoices sent, or all hours billed to a matter or to a client I would like to export in an excel spreadsheet. Review collected by and hosted on G2.com.