The platform is user-friendly, quick, and easy to use. Review collected by and hosted on G2.com.
I would always welcome lower fees and a way to use the platform without having to log in to the site. Review collected by and hosted on G2.com.
Easy to manuver and review payments and run reports Review collected by and hosted on G2.com.
I can't think of any thing that is awful. Review collected by and hosted on G2.com.
ABSOLUTELY NOTHING. Nothing that was done by LawPay was easy including the changing of banks was a nightmare. If you are looking forward to losing money, please by all means use LawPay. Review collected by and hosted on G2.com.
When you use Law Pay, please know you are giving them permissions to unilaterally enter your bank account and remove "your" monies. This can occur almost 90 days after you've allegedly been paid. Can you as a sole practitioner hold monies for 90 days while you determine whether the "client" is going to change their mind? Please know you never see the documents or alleged complaints as I have yet to see ANYTHING in writing related to the "alleged" chargeback. I believe LawPay is being used to steal monies from attorneys and you are welcome to contact me and I'll GLADLY explain it in more detail so you are protected from horrific business losses like I experienced with LawPay. Review collected by and hosted on G2.com.
Hi Michael, thank you for taking the time to share your feedback on 8am LawPay. We’re sorry to hear your experience didn’t meet your expectations. If you’d like to discuss your concerns further or provide additional details, please don’t hesitate to reach out to us at support@8am.com. We value your input and would appreciate the opportunity to learn from your experience and see how we can improve.
Law Pay is a fantastic tool for taking credit card payments at my law firm. The customer support is awesome, it is simple to use, integrates with our software and they are always updating and making improvements to the software. The reports are easy to run and all encompassing for what I need to know as an administrator. Very satisfied since switching from another credit card processing company in 2022. Review collected by and hosted on G2.com.
I do not have a negative comment about Law Pay other than the processing fees but they are no higher than any other company I have seen so that should not be construed as a negative rating on this company. Review collected by and hosted on G2.com.
I like 8am LawPay because it's easy and convenient. It works well, so I don't have to spend time managing payments. Review collected by and hosted on G2.com.
NA Review collected by and hosted on G2.com.
Super user-friendly, with a lower processing fee than most other credit card processing companies. Review collected by and hosted on G2.com.
It isn’t as widely known, which can make some clients more skeptical about using it. Review collected by and hosted on G2.com.
Convenience and instant verification of whether a card is declined. Also appreciate the CLEs. Review collected by and hosted on G2.com.
The processing fees, especially for AmEx. Review collected by and hosted on G2.com.
The interface is easy to use. I use it a lot to set up recurring payment plans for clients. Review collected by and hosted on G2.com.
It logs you out very quickly, I have to login almost everytime I open the tab Review collected by and hosted on G2.com.
It’s very easy to use. The interface is straightforward, and the pricing is great as well. Review collected by and hosted on G2.com.
Nothing in particular to add. I do wish it were a bit cheaper, but I still feel the value for the price is good overall. Review collected by and hosted on G2.com.
Makes credit card payments for my clients easy. Review collected by and hosted on G2.com.
Invoicing is a huge headache and quick bills are not able to be incorporated into the invoicing. Review collected by and hosted on G2.com.
Hi Laura,
Thank you for your honest review, we appreciate your feedback on how we could improve the Invoicing and Quick Bill features in 8am LawPay. We strive to make meaningful product updates that support your practice and all of our customers. We'd love to hear more about your specific issue—we invite you to reach out with more details to productfeedback@lawpay.com so our Product team can have a better understanding and make considerations for our product roadmap going forward. We look forward to working with you to improve the software and your experience with LawPay!