My favorite thing about CASEpeer is how user friendly it is. I use it daily and enjoy it. The customer support employees are always kind, and do their best to help. Review collected by and hosted on G2.com.

It seems like the issues that I come across or the problems I find are not quickly or easily fixed. Also, I don't like that you cannot delete people/companies from our contact directory. Review collected by and hosted on G2.com.

it is easy to use and integrated with case status Review collected by and hosted on G2.com.

I do not dislike anything about casepeer. Review collected by and hosted on G2.com.

Provides an easy way for clients to securely send documents through a portal. Review collected by and hosted on G2.com.

Had I been told the price was going to be substantially higher than we agreed, I would have gone with another platform or stayed with my old one. Nearly everything about the software seems mid-tier, other than the price (which the actual price is way too high). The value is not where it should be.

The inability to customize with custom fields is very problematic. Most features they offer are about 80% close to being very good but require additional services or add-ons or lack the customizability needed. The potential is there, but continued development seems to be lacking, particularly considering the price. Customer support is okay, but you must use it quite a bit because of the numerous gaps in the product between what personal injury lawyers need and what CasePeer currently provides. As is, it should be sold as a mid-tier platform and priced as such. Review collected by and hosted on G2.com.

I can navigate through multiple tabs with ease. It's web based. Everything is incredibly organized. Review collected by and hosted on G2.com.

I wish I could run more detailed reports. I also get messages for cases that haven't been touched when they're not my cases (aren't in my department. Review collected by and hosted on G2.com.

accessible, there are countless features with information you can fill out about case/client, I don't think we will ever fill it 100% Review collected by and hosted on G2.com.

it looks outdated and it is no pairing up well with lead docket Review collected by and hosted on G2.com.

The task management features and reporting tools have made it easier to stay on top of deadlines and evaluate case status in real time. We also appreciate the responsive customer support team—whenever we've had a question or needed assistance, they've been quick and helpful. Review collected by and hosted on G2.com.

One area that could be improved is the document management functionality. While it works well overall, it would be helpful to have more flexibility in organizing files or integrating with other document storage platforms. Review collected by and hosted on G2.com.

The ability to assign tasks, track case progress, and generate reports quickly has saved our team a lot of time. It’s especially useful for personal injury law firms because it’s tailored to our specific needs. The integration with texting and document storage makes client communication and case documentation seamless. Review collected by and hosted on G2.com.

It would be helpful to have more flexibility in adapting certain modules to our unique preferences. Review collected by and hosted on G2.com.

Synergy with Outlook, CalendarRules, and client contact through text and email Review collected by and hosted on G2.com.

The overall UI could use some updating, with case details and headline notes front and center Review collected by and hosted on G2.com.

Love the fact that Casepeer generates a Sharelink for each document. Review collected by and hosted on G2.com.

Actually, I have not encountered any dislikes thus far. Review collected by and hosted on G2.com.

The task system is fantastic

Note system is great

Customer support is good

I use it every day Review collected by and hosted on G2.com.

The settlement tab can a little jankey, but it has gotten better. It's still great though. Review collected by and hosted on G2.com.