It's interface is very user friendly and easy to figure out and navigate. Also customer service is always prompt and easy to submit questions. We use it daily. Review collected by and hosted on G2.com.

I'd like a program that allows for AI to review the medical records and provide a summary. Filevine can do this. Review collected by and hosted on G2.com.

I appreciate how organized the case is with the different tabs for each area of the case. This helps create a clear overview of each case, just from the dashboard. Review collected by and hosted on G2.com.

The only downside I would say comes with using CasePeer are the options to auto-generating tasks. Review collected by and hosted on G2.com.

The way in which you can see, by stablishing documentation practices internally, how every part of the operation took care of a process on each step of the way with specific times and option to provide more in depth detail. Review collected by and hosted on G2.com.

At times the disposition of the notes section seems inconvenient. As for it being such a thin column going back to several days of notes requires to skip several pages ahead or open a dedicated notes window. I just feel it could be better oriented at the center and widened underneath the combine of the client summary and tasks Review collected by and hosted on G2.com.

What I like best is how easy to find what i'm looking for is. Review collected by and hosted on G2.com.

What I dislike is itgoes down too frequently Review collected by and hosted on G2.com.

I really like that the software is ready to be used immediately and that it has an integrated intake form that we can send to our clients. Review collected by and hosted on G2.com.

The least helpful thing about the software is that we cannot do everything inside of the program. For instance when letters are generated, they must be downloaded outside of the program. We also dislike that we have to create multiple contacts for different sections of the case. Another issue is the customer support, we are just left videos and figure things out on our own. Review collected by and hosted on G2.com.

Notifications stay even after reading and only leave after response Review collected by and hosted on G2.com.

cannot do mass texting and cannot include attachments to texts Review collected by and hosted on G2.com.

Easy to learn and understand and access our clients information Review collected by and hosted on G2.com.

when it takes a while to load the documents Review collected by and hosted on G2.com.

User friendly, intuitive flow for managing cases and providers. Review collected by and hosted on G2.com.

There should be an easy way to change a provider once treating, without losing all notes on that provider as they may have treated at a different location or something like that. Also, for dating out tasks, it would be helpful if multiple tasks could be selected and if the tasks were able to be updated with the same notes rather than each individually if the same notes apply to multiples. Review collected by and hosted on G2.com.

I love its organization the most and how efficient it is for all of our cases. Review collected by and hosted on G2.com.

That it only applies to personal injury matters. I wish it was more diverse and there was a platform in other types of law. Review collected by and hosted on G2.com.

I like Case Peer because it is very broad as far as holding data. I also like that it notifies you of your tasks. Review collected by and hosted on G2.com.

I don't like that you can't see the adjuster's info on the same screen as insurance info Review collected by and hosted on G2.com.